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16 Best 5 star hotels in Rancho Mirage, CA (2022)

5 star hotels in Rancho Mirage, CA

1. Hyatt Regency Indian Wells Resort & Spa (4-star hotel)

About this hotel

This modern resort is 1.8 miles from Indian Wells Tennis Garden and 4.4 miles from Palm Springs Art Museum in Palm Desert.The polished rooms have free Wi-Fi, balconies and coffeemakers. Upgraded rooms add mountain views, wet bars and/or separate living areas. Some offer access to a lounge with complimentary breakfast and snacks. Villas feature butler service, courtyards, gardens and BBQs, plus hot tubs or fire pits.Amenities include 7 pools, a spa and a golf course, as well as 3 restaurants, a lounge and a pool bar. There’s also a business center, a fitness room and an airport shuttle (surcharge).

Things You Need to Know

  • Guests mentioned the rooms are large
  • 6 min drive to the Indian Wells Tennis Garden
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Lazy river” 19 times
  • Guests liked the mountain views
  • Guests praised the fitness center

Feedback From Real Customers

Kristina Amaya

While the rooms are simple and lack a bit of personality, they are furnished with everything that’s needed and a little more The grounds are beautiful, the pools are wonderful, the spa: peaceful and the staff: exceptional An excellent stay overall, the staff truly made the experience superior

From the moment we were greeted by the warm, welcoming and light-hearted valet to our much-appreciated late check-out, each member of the staff was generous, friendly, accommodating and first-class Liz, at the front desk, was exceptionally wonderful She found a way to go above and beyond each day of our visit and is an incredible asset to the resort We’ll happily be back

Warattaya Vaughn

Second visit at this location Good service from Valet parking to receptionist Self parking is available for free but we prefer the valet

Room is nice but need more cleaning details Mini fridge can fit can waters and only small items Microwave is $20 per night upon request There were the stains on shower curtain and some former guests items were still in the bedroom Restaurants are quite decent with great meal

Ava Fernandez

I have stayed in the Hyatt Regency in Indian Wells many times I just went recently after I haven’t been for a while and it is the best hotel I have ever stayed in It’s the only place I’ll ever stay in the Palm Springs area

First of all, this hotel is in a great location Close to Palm Springs and other surrounding popular cities This place is affordable, the rooms are pristine, and the outdoor area is fantastic! There are so many pools and it’s never crowded I also like how there’s basically a designated kids area where the water slides are The hotel restaurants serve great food Staff is very polite and helpful They are pet friendly also which is a great plus for people bringing along pets on their vacation Overall, this hotel is fantastic and I definitely recommend it!

2. Renaissance Palm Springs Hotel (4-star hotel)

About this hotel

This modern hotel is 1.6 miles from Palm Springs International Airport and 7 miles from Palm Springs Aerial Tramway.Contemporary rooms offer free Wi-Fi, iPod docks, and TVs with premium cable channels, plus minifridges and coffeemakers. Upgraded rooms add balconies and pool views, while suites provide separate living areas. Upgraded suites have balconies and/or separate dining areas.There’s a free airport shuttle. Additional amenities include an upscale restaurant, and a chic cocktail lounge with fire pits. There’s also a fitness center, a heated outdoor pool and a spa, plus a business center and meeting rooms. Parking is available (fee).

Things You Need to Know

  • Walking distance to the Spa Resort Casino and the Palm Springs Walk of Stars
  • Some guests complained about the kitchenettes
  • Some guests complained about the bathrooms
  • Guests liked the service, which has a concierge
  • Guests mentioned casinos 14 times
  • Guests liked the views
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Kelsey Venable

Had an amazing weekend there with my husband & two year old Staff was extremely friendly and welcoming The pool area was amazing

Bed was very comfortable Only complaint is that our room was pretty dark – thought we were getting a balcony room (but we got one with a living area, which was nice too) Just wish we had a bit more natural light Will definitely visit again!

Jovita Holman

The hotel was super elegant, clean, friendly staff ( especially Alex M), the pool was clean, the room was very neat and smells so good we really enjoyed the cold ice water in the lobby The hot meal breakfast was fantastic

The bacon was super yummy, the french toast and the syrup was perfect not even sweet The waitress was so hospitable Super love the atmosphere in this hotel Inside the Elevator and the hallways was quite too hot, other than that I highly recommend this hotel

Jason Martin

Loved it here! You couldn’t ask for a better a better location The view from my room was unbelievable and the room was awesome as well I spent a week at the hotel for a conference and had a great time not only in the beautiful facility but also getting to meet much of the staff

Gordie at the concierge desk and Juan in facilities put a smile on my face every day and we’re nothing but a pleasure to talk withEverybody at the front desk always had a smile on their face and and you could tell that they all got along and enjoyed working together which says something about management and the facility

3. Hilton Palm Springs (4-star hotel)

About this hotel

At the foot of the San Jacinto Mountains, this modern downtown hotel is a 9-minute walk from Palm Springs Art Museum and 1.9 miles’ drive from Palm Springs International Airport.All rooms (some with mountain views) offer desert-inspired decor, private balconies/patios and custom-designed beds, plus 42-inch flat-screen TVs and WiFi (fee). Suites add sitting areas.Amenities include a relaxed American restaurant with an outdoor patio, a cocktail lounge, a spa, a fitness center and an outdoor pool with a poolside bar and 2 hot tubs. There’s also a business center and over 33,000 sq ft of meeting space, plus a free airport shuttle service.

Things You Need to Know

  • Walking distance to the Spa Resort Casino and the Palm Springs Walk of Stars
  • Guests praised the beds but some complained about the kitchenettes
  • Guests liked the relaxed restaurant
  • Guests mentioned hot tubs 28 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Pamela Olesen

Staff were nice My first room wreaked of cigarettes and they changed my room promptlyRoom was nice

I liked the layout with the extra vanity space I was on the ground floor with a patio door facing the pool area I would have liked to sit outside on the patio but the furniture was stained and I didn’t want to sit on the chairsThe room appeared it hadn’t been cleaned in a while, dust covering most surfaces A/C was cold and room was comfortable enough Good location for downtownOn-site parking was extraweird especially since it was self-park I parked on the street at no charge For the price, I would have expected a bit “more”

Cade Post

This way a very good experience that could have been very bad For some reason, only part of our reservation went through for a conference we were having We found the conference rooms we booked, but not the actual hotel rooms weren’t found

I have to give the biggest shout out to Mark!!! He made sure to be caring and attentive in the midst of the chaos We weren’t able to get the 2 rooms we originally thought we were getting; however, we did at least get one room that Mark was so gracious to accommodate us with!Side Note: Jorge was also very helpful in assisting us with the seminar room set up! We all banded together and got it cleaned and set up properly before our clients showed upAll in all, it was a very good experience Thank you for maintaining professional and courteousness in the midst of how mean the world has been the past 2 years It hasn’t gone unnoticed Blessings on you and all your staff!

Andrea K

We were passing through from WA to AZ – I’m giving 2 stars and not one because we are able to get a room last minute We are traveling with small childrenDownsides:-Parking is $17 a day and a good spot that is close is hard to come by

-I don’t like finding human hair in hotel rooms, or fingernails Cleanliness could be improved-We had to sign a waiver that this was a pet friendly hotel This information was not readily available when we made our reservations The hallway to our room smelled like pee and there was many uncleaned pee spots Luckily our room smelled okay-The pool closes at 9:30 We love to go to the pool late in the evening for a quick swim with my boys This certainly felt like the were trying to keep the partying to a minimum-“Last call” at the hotel bars was also extremely early, earlier than the pool closed I think It seemed like they were trying to squash the party scene – which is fine by me (tired mom) but ppl just go back to their room and are loud

4. The Westin Rancho Mirage Golf Resort & Spa (4-star hotel)

About this hotel

Set 3 miles from landscaped gardens at Sunnylands, this refined resort is 9 miles both from the Palm Springs Art Museum and from the Moorten Botanical Garden.Relaxed rooms offer flat-screen TVs and Wi-Fi, plus minibars and balconies; some include sofabeds. Suites add living areas; some feature whirlpool tubs and/or fireplaces.Amenities include a golf course and 3 outdoor pools, plus tennis courts and a fitness center. There are also 3 restaurants, 2 bars and 2 cafes, plus event space and a business center. Breakfast and parking are available.

Things You Need to Know

  • Guests mentioned the rooms are large
  • Some guests complained about the bathrooms
  • 6 min drive to Sunnylands Center & Gardens
  • Guests liked “golf courses”, mentioned 81 times in reviews
  • Guests liked the grounds
  • Guests praised the nightlife
  • The pool has a water slide

Feedback From Real Customers

Katie Kreitzer

We had a wonderful time here and will be coming back! 3 pool options with plenty of lounge chairs, staff was very friendly and welcoming Live music at the lounge on the weekends and great food options at a fair price We also brought our dog which we weren’t sure what to expect, staff was so nice to our pup and made us feel really comfortable during our stay! Rooms were nice and bed was comfortable

Fabulous spa- highly recommend the facials! I was pleasantly impressed with my stay here and will definitely be coming back!

Ciara Delaney

Rooms are clean and the bed is VERY comfortable Price was GREAT for off seasonOur children LOVED the water slide!! And they let 42″ and above so my fully swimming 5yo was able to go on it!! He was SO EXCITED

I think my children went on down the water slides 100+ times(They didn’t let him at the Shadow Ridge Marriott because it’s 48″ even though he is an excellent swimmer)

Tania Sierra

The place is beautiful The rooms are spacious and comfortable The staff were very friendly and accommodating

But for such a fancy and expensive resort, I expected better amenities in the room The coffee machine is old, it took forever to brew one cup and then you had to wait 30 mins to brew another one There was no microwave The ice machine in our building didn’t work Some of the outlets didn’t work and the ones that did work were loose and wouldn’t hold on to my phone charger And no housekeeping services were offered

5. The Hacienda At Warm Sands (5-star hotel)

About this hotel

This polished hotel catering to gay men is 1.4 miles from Palm Springs Art Museum and 1.1 miles from Agua Caliente Cultural Museum.A lone, upscale room offers free Wi-Fi, flat-screen TVs and microwaves, plus minifridges and coffeemakers. Warmly decorated suites add kitchenettes and living areas. Upgraded suites feature kitchens and living/dining rooms; some have fireplaces and/or patios.A complimentary continental breakfast buffet and lunch are provided. Clothing-optional amenities include patios, a hot tub and 2 heated outdoor pools flanked by shaded sunloungers. Guest laundry facilities and massage services (fee) are also available.

Things You Need to Know

  • The rooms have refrigerators and microwaves
  • 4 min drive to Tahquitz Canyon
  • 12 min drive to Palm Springs International Airport
  • Guests praised the service
  • Guests liked the pool, mentioned 11 times in reviews

Feedback From Real Customers

Walter Hagar

My husband and I just returned from a fantastic 5-night stay at The Hacienda and we are still glowing! The staff is unparalleled… extremely warm and welcoming and their attention to detail is exceptional! Our favorite amenities, aside from the gorgeous views, were the continental breakfast and catered lunches that were included The orchestration of both meals was done so professionally and eating poolside just outside of our suite felt like a real luxury We can’t wait to return!

Emerson Aniceto

Essentially: the price is high for what is offered We stayed in the most expensive room for two nights and the cheapest room for one night and we had the same issues in both roomsPositives: The pools and the food are lovely, fresh, and well presented

The housekeeping staff made us feel like family The lunch is lovely and served on porcelain, the iced tea is amazing, the breakfast is continental and well presented There is a pillow menu The bedding is high quality and there is daily housekeeping The towels poolside are huge and in general there are nice towels everywhere The l’occitane bath products are a nice touchNegatives: The bathrooms in the rooms need attention and there are there is an obvious need for renovation The sinks in both bathrooms were slow to the point that they filled up if left on The shower in the patio room was so slow that it filled up the basin in under a minute The grout in the shower basin tiles in both rooms was almost non-existent Our shower in the patio room had an electrical charge in the the fixtures and when we brought it up we were treated by the on-site staff like ancient-alien-spotting conspiracy theorists The TV remotes for the TV’s in each room didn’t work and the staff fixed them but it was surprising that all three tv’s needed to have the remotes fixed/replaced with the manufacturers remotes before we could use them

GA F

What a treat for me and my husband! 5 stars all the way for Hacienda at Warm SandsEverything and everyone was magnificent From the incredible attention to detail to ensure you are pampered at any moment to the hyper attention to cleanliness and sanitation throughout the resort

Our suite was stocked with everything you could want From generous and varied L’Occcitane products to pillows of every kind and shape to multiple bathrobe stylesThe provided continental breakfast sitting poolside admiring the Jacinto Mountains was magical The provided lunch was tasty and variedThe pools were the perfect temperature and the chaise lounges, towels and umbrellas were first class resort qualityEveryone was also so incredibly helpful and kind Even personally icing my stumped toe one day while lounging poolside The care and personal attention unlike any Plus, the tranquility and openness allowed throughout the resort made the whole experience even more perfectBravo to the owners and team for an outstanding stay at this glorious resort!

6. Renaissance Esmeralda Resort & Spa, Indian Wells (4-star hotel)

About this hotel

This upscale resort in the Palm Desert is 5 miles from the Living Desert Zoo and Gardens and 9 miles from concerts at the Empire Polo Club.Plush rooms feature balconies, flat-screen TVs and Wi-Fi (fee), as well as minifridges and coffeemakers. Upgraded rooms add sitting areas. The 1- and 2-bedroom suites offer separate living rooms, and some also have fireplaces and/or whirlpool tubs.Dining options include a pizzeria, a Japanese restaurant and a cafe. There’s an outdoor pool with a sand beach, a spa with an indoor pool, and a fitness center, plus 2 golf courses and tennis courts. A resort fee covers parking, fitness classes and bike rentals.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Indian Wells Tennis Garden
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Sand” 18 times
  • Guests praised the fitness center
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

Christina Venegas

I loved this hotel! Very clean, spacious, we got lucky with the view as well We had a beautiful view of the mountains, the sunsets were amazing The bar guys were AWESOME! Tony and the rest of them were very welcoming and added that needed fun spirit at the pool! I love when good bartenders makes me a good drink

I would definitely go back!

Danielle H

My husband and I had a really fantastic stay here A few awesome features to mention-super comfy beds and pillows, spacious and clean rooms, great on-site coffee shop, tasty cocktails and really good food by the pool with great waiter service, lots of pool chairs, free yoga classes held outdoors on the lawn (loved this!!), fantastic gym with plenty of machines/free weights, TRX bands etc My husband loved the golf course

There were a few issues that are worth mentioning- the walls are quite thin We had a noisy family next to us for two nights and it was frustrating And you can hear everything in the hall as people walk by But overall it was manageable Also this seems to be a very family friendly hotel There were TONS of kids in the pool playing ball and constantly screaming Just something to be aware of if you’re looking for a more adult experience We had multiple issues with the parking gates and cards not working We had to ask several times to have our cards activated The staff at the front desk seemed confused and not very aware of policies I was told different things by different people They were nice and tried to be helpful but it wasn’t a seamless process to get information All in all it’s a great hotel and has a lot to offer

SHIRELLE R. ALEXANDER

The welcome starts with the Valet Attendants They are cordial, professional and expedite! We went for a taste test with your Catering Manager What a delightful experience

We met the Sous Chefs that introduced the samples It was so difficult to choose Every selection was delicious I am looking forward to the eventespecially now Thank you

7. The Westin Desert Willow Villas, Palm Desert (4-star hotel)

About this hotel

Set on lush grounds, this refined resort is 3 miles from the City of Palm Desert Civic Center Park, and 5 miles from The Living Desert Zoo and Gardens.The laid-back 1- and 2-bedroom villas offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, plus kitchens, balconies, and tea and coffeemakers. Some have whirlpool tubs.Amenities include an unassuming restaurant, 3 outdoor pools and a pool bar, plus a convenience shop, a hot tub and a 24-hour gym. There’s also a golf course, BBQs and meeting space. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes and the beds
  • Guests praised the bathrooms
  • 6 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 19 times
  • Guests liked the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

W B

This place has really nice grounds, but I would definitely not consider it 4 star with current staffing issues They said numerous times they were short staffed so I do think it might be better if they ever get staffed up We arrived at 5:30 and our room was not ready even though check in time was 4pm

We were able to get into a different room after about 10-15 minutes but I had to insist as they initially told us to wait by the pool My room was not stocked with fresh packs of coffee, and when I did get some and went to make itthere was old coffee in the machine and I had to clean it before use The kiddie pool was closed and employees didn’t know why It just had a rope around it The positives were they had 2 different water slides and the lines were not long and went very quickly Fun for adults and kids Many different pools and a shuttle driver to take you around the grounds/to different pools or to the golf course if needed It’s nice that the rooms have kitchens so that you can cook and eat in the room rather than eating out (especially with their on site restaurant still closed) The pool grill was open but had a very small and limited menu Game room and family room also closed

Jim DeBiase

Place is amazing Been here many times but it seems this hotel is not ready for full capacity yet Still has covid restrictions up 6 feet stickers and glass partitions at check in but make the whole property come to the main pool to use the slide or their only bar? They have another pool with the same slide but force the whole hotel to come to 1 pool? This over crowds this pool and cannot get seat to enjoy

Makes no sense The other issue is their bar is open from 11am – 5pm? What are you supposed to do after 5pm if you want a drink? So many lost opportunities for revenue They have to do better as every other hotel / business is fighting to compete If they are short staffed and don’t have a restaurant and only have 1 slide open post this on your website so people know before spending $500 a night for a partially closed property!

World Management

We enjoy our time here Some pluses and minuses, however We were grateful there were enough chairs during a very busy weekend, by the pool; however, the cushions are dingy, not clean and ripped up

We enjoy the room and the service is really great if you need anything, it’s at your doorTo be honest, the other piece of feedback is just at the pool side food is not that great The french fries could be so easily slightly higher and with just a bit of them green dill or anything sprinkled on them (or parmesan- anything!! Lol) They’re just not great The salads, too, just change the lettuce or add a secondary kind of lettuce it’s just a very lame salad, even for poolside It’s such an easy adjustmentAnd while the service is kind, I think we would’ve ordered more if the service people visited us a couple more times while we’re sitting around the pool It’s certainly very hot and difficult work and everybody was so kindOverall a nice day I just think they could make it closer to a true four star place if they bumped up minor things

8. Agua Caliente Resort Casino Spa Rancho Mirage (4-star hotel)

About this hotel

Off Interstate 10, this sophisticated casino resort is 6 miles from Cathedral City and 9 miles from Palm Springs.Upscale rooms offer flat-screen TVs, Wi-Fi and mountain views, plus bathrooms with sunken tubs and additional TVs. Suites add whirlpool tubs, and lounges with wet bars.There’s a steakhouse, a buffet eatery and a deli, along with 2 cafes. Additional amenities include 2 outdoor pools, a hot tub, and a poolside bar and grill, as well as 2 lounges with live entertainment. There’s also a spa, a concert theater, and a 24-hour casino with slots, table games and a poker room. A resort fee applies.

Things You Need to Know

  • Guests praised the large, clean rooms
  • Guests praised the bathrooms
  • 6 min drive to Children’s Discovery Museum of the Desert
  • Guests praised the friendly, professional service
  • Guests praised the buffet restaurant
  • Guests liked “Cigar bar”, mentioned 42 times in reviews
  • Guests praised the lobby

Feedback From Real Customers

Sarah Stafford

I can’t say enough about this Hotel/Casino! From the moment we stepped out of our taxi, the customer service was impeccable! The staff really go above and beyond to make you feel welcome They are pleasant, helpful and accommodating I spend a lot of time in Reno and Vegas and Palm Springs casinos are awesome! I actually hit 2 jackpot hand pays within hours of arriving, which obviously was a great start to our vacation

The Steakhouse Restaurant was amazing (highly recommend making reservations), the wait staff were on point and very attentive and the food was delicious The Ace Club is totally worth joining (no cost) but the comps and free play are some of the best I’ve seen in comparison to other casino reward programs The pool was closed the first day we arrived due to a sand storm, but the following morning the pool was clear of all sand and debris and we got to have a pool day Again, wait staff was great! Drinks and food are good (a little pricey, but that’s to be expected) I cannot wait to go back for another visit!

Kevin Hass

I did not stay at the Resort it was a stop of for a couple of hours The casino was very nice, clean and well maintained The staff I had interacted with was very professional and nice

I was on a quick business trip, and maybe some time in the future would consider a more lengthy term stay at the Resort As for now I can not give a full and complete review and that is why I gave it 4 stars on the portion I was able to encounter The location is easy to find but the entrances are a bit constricting as is some of the parking areas It did not seem overly busy so it wasn’t a big problem with that at that time I would venture a guess that the rooms and Resort in a large part is probably as good as the portion I did visit, but that would just be a guess and not a definitive thought

John N

Fantastic property! I was going to give them 5 stars however, I am a night owl and there was no place to purchase any food or snacks between 2 AM and 6 AM That was really disappointing Given the tremendously great level of service and amenities at this resort casino I was surprised

Otherwise I highly highly recommend this property The room was extremely clean, every single staff member was very polite and very helpful, the casino was fun and they have a great lineup of entertainment!

9. The Westin Mission Hills Resort Villas, Palm Springs (4-star hotel)

About this hotel

Set 2 miles from I-10, this polished resort is also 6 miles from the Palm Springs Art Museum.Modern 1- and 2-bedroom villas feature flat-screens, Blu-ray players, Bose stereos and Wi-Fi. All have kitchenettes, living rooms and washer/dryers, plus balconies or terraces. Upgraded villas add full kitchens, fireplaces, whirlpool tubs and BBQ grills. Room service is available.There’s a kids’ club, a BBQ area and a warm restaurant/bar with a terrace, as well as a gym and an 18-hole golf course. Other amenities include outdoor pools, waterslides and a sauna, plus tennis, basketball and volleyball courts. Bike rentals and parking (fee) are available.

Things You Need to Know

  • Guests liked the rooms
  • Some guests complained about the bathrooms
  • 5 min drive to Children’s Discovery Museum of the Desert
  • 16 min drive to Palm Springs International Airport
  • Guests mentioned water slides 19 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Charles Feddersen

Extremely disappointing Service hospitality NON existent, quality / value equation out of line Much better resort options

Check in line was 12 guest deep, one person trying to manage it Said no one was there to help Checked in early, room wasn’t ready, which is fine, but then instead of activating mobile key you have to go back again to get plastic key$700 a night room with windows on two sides facing parking lot – so car lights shining in all night and loud noise from parking lot and employee break area outside the door No willingness to assist or help with a move Calling service express is frustrating called a couple of times, no answer Got thru finally the folks answering were curt, unfriendly and just not niceAsked for room to be cleaned daily, didn’t happen until last day ( day four ) Room was not clean carpets old and didn’t appear clean, coffee machine that has coffee product that doesn’t fit so it overflows and spills everywhere, iron had stuff on it so it trashed the shirt No attention to details Pool bar was incredibly bad Bartenders never smiled once or used in any friendly language, actually very off putting, eating their lunch behind the bar in front of guests, cleaning supplies and materials all over the top of bar in front of guests Giving last call at 4pm when pool is packed and people are spending moneyQuiet pool had an employee walking around offering water which was really niceServer working coffee shop was super nice Server at bar clubhouse was niceExtremely hard to get ahold of anyone at Hotel or Marriott to give feedback or get assistance Feedback mechanism while at hotel and at on app is very hardChat didn’t work a couple of different times, when it did someone called me who was just not nice or even empathetic

Josh Quagliano

Traveled here a few years ago Great memories Place was well maintained and beautiful looking

The only reason this is a 4 star is because they cut access to the Westin Resort next door though but it makes quite a difference There was a game centre there and larger gym than the villas We went to Pinzimini restaurant for breakfast just about every day As far as I know, there is no breakfast place at the Villas I believe they sold the resort to another company which is obviously not in the best interest of guests here Overall, though, the villas property itself was great

Noel G.

Very nice resort We rented a pair of adjoining Villas Cost was a little less than $400/night for both suites together

It was overkill for a family of 4, but didn’t cost much more to have two full beds and two washrooms Our main Villa are equipped with a full kitchen, side Villa had a Kitchenette We also had a BBQ on our large patio There was a second patio with the side Villa The garden and pond and waterfalls were beautiful Complete with ducks The resort is beautifully decorated with feather palms, windmill palms, agave, and cactus The paradise pool, large, designed well There is a second pool for the waterslide, a third kiddie pool, a hot tub whirlpool, and a bar There is another smaller pool on the far side of the resort, it is a lot quieter It’s located right next to a golf course This is an absolutely beautiful resort, and is already on our list to return to

10. The Ritz-Carlton, Rancho Mirage (5-star hotel)

About this hotel

With views of Coachella Valley, this upscale resort is 4 miles from tours of Sunnylands Center & Gardens and 7 miles from Palm Springs International Airport.Sophisticated rooms feature flat-screen TVs, iPod docks, Wi-Fi (fee) and Nespresso machines, plus en suite bathrooms with TVs and soaking tubs. Some add balconies or terraces with mountain or resort views. Upgraded rooms have sitting areas and access to a club lounge with free perks. Suites offer living rooms.Amenities include 2 restaurants (1 is a cliffside steakhouse) and a poolside bar, plus a children’s club, 2 outdoor pools and 12 event rooms. There’s also a spa and a fitness center.

Things You Need to Know

  • Guests liked the rooms
  • 5 min drive to Greater Palm Springs
  • One of the few hotels in the area with 24-hr room service
  • Guests liked the restaurant
  • Guests mentioned “Steakhouse” 10 times
  • Guests praised the views
  • Guests praised the fitness center

Feedback From Real Customers

Tuncer Deniz

This is not a five star resort We travel a ton and have stayed at my high end hotels and the Ritz is sub-par at best First, the room was tiny and old and very cramped

The rooms need major renovation We were paying well over $1000 a night and it simply isn’t worth itBoth pools were extremely crowed and at times the service was extremely slow The staff were great but simply understaffed for peak timesThe food was good but not great The main steak restaurant was closed during our stayAnd finally, after spending a week at this resort and having a $14,000 bill, the front desk argued with me that our breakfast was past the 11 AM cut off (our package had breakfast included) and charged us for lunch and only gave us credit for a few breakfasts instead of all of themOverall we were extremely disappointed with this “category 7” resort Won’t be back

Tammy Postajian

Do not bother staying at this broken down hotel called the Ritz Carlton Make sure you read the reviews You will see how run down this hotel is

The rates are $750 plus and if you use points, you will still need to spend a $1000 out of pocket Which would have been fine if it was worth it The rooms are falling apart The showers hardly work while water leaks onto the floors Toilets don’t flush No electrical outlets for new iPhones Menus are ancient with not modern choices A/C sounds like a plane is landing in your room You will also have to walk a mile to the pool You will not get any peace and quiet here Manager was alerted and moved us to another location directly in front of their club which serves food and drinks This was his was of accommodating and we just gave up at this point After our stay, he tried to accommodate us with partial points! Another insult The boutique hotels charge the same but customer service blows any 5 star hotel away I will never step foot at this hotel again The manager replied to my review on another site saying she wants to reach out to me and when I responded she never replied Please do not waste your money here There are plenty of other hotels in the area that are 20 times better than this place

Jett Anderson

Facility was fine; room was fine; food was fine; service was okay The premium restaurant was closed (apparently throughout COVID, although that wasn’t indicated on the website)

I reserved a month out and foolishly assumed based upon the brand, the location and the price ($839 for bed & breakfast) that this was a luxury resort It wasn’t It was a nice, family-oriented resort It would be fine in the $300 to $400 range So I would neither recommend nor returnBelow–The menu was on laser-printer paper

11. L’Horizon Resort & Spa (4-star hotel)

About this hotel

Built in 1952, this luxe, swanky boutique hotel on 3 acres of landscaped desert is a 13-minute walk from the Moorten Botanical Garden and Cactarium and 2 miles from The Palm Springs Art Museum.Featuring midcentury-modern architecture, Italian linens and Internet access, the bright rooms have minibars and glass walls with sliding doors, plus smart TVs, marble bathrooms and patios. Some offer private outdoor showers. There’s also a house with a private pool, a kitchen and an enclosed patio. Room service is available.Amenities include a heated outdoor pool and a hot tub. A stylish restaurant offers outdoor seating and a bar.

Things You Need to Know

  • The rooms have minibars
  • 14 min walk to Moorten Botanical Garden and Cactarium
  • One of the few hotels in the area with room service
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a spa
  • Guests praised the bar

Feedback From Real Customers

ashley thayer

The first time i called to upgrade our room the lady at the front desk was extremely rude and told “i am busy and can’t upgrade” when i expressed worry about staying there due to poor customer service she said “you do what you have to do then put me on hold” the guy i talked to after was much better so we decided to go anywayswe rented the suite one step down from their biggest suite The room had never been used before

The spa at night didn’t heat up The bathtub didn’t have any hot water pressure and the fireplace kept breaking Also the bedroom didn’t have any vents so the bedroom was cleaned and really hot Finally on our third night the air conditioning broke and they moved us to the best suite they had The suite was fine but the pool was dirty and There was a dead bug in the shower The water didn’t get hot either in the shower and tub Plus the ac in the front rooms didn’t work wellWhat went right The bar staff was amazing and the valet was so great Also the food was good but the menu was a little small choice wiseThe trip ended when the lady at the front desk lost our Tesla key in our car and just said sorry we looked everywhere and can’t find it We were also told that management would reach out to us since we had so many problems but they never did

Erica B

Beautiful place, amazing service But I will say for $600+ per night, some details were very much missing: Reasonably nice toilet paper, a place to charge phones near the bed, the mattress was not very comfortable and the down topper has pokey feathers, everything at the mini bar is wildly expensive, and the sound system at the pool is 2 tiny ancient speakers poorly placed, one of which made the music louder in our room (8am-11pm) than it ever was at the pool where I couldn’t hear itOtherwise it was nice to have heating and AC in unit, the shower was nice, they provide makeup mirror (other lighting terrible), blow dryer, iron, and Apple TV, and of course the bungalow layout with open patios to the pool and bar was fun

Overall, A++ service, A design, C+ function

Rishat Iqbal

Great ambience and food!A very nice setting and chill atmosphere with interesting menu , portions were ok for the pricingThe service was very good but kinda slow between coursesThe almond crusted chicken and braised lamb was very delicious!!Overall a fine dining experience for a special occasion or celebrating

12. Omni Rancho Las Palmas Resort & Spa (4-star hotel)

About this hotel

Set on 240 acres of property 6 miles from I-10, this upscale resort is 2 miles from the Palm Springs Art Museum and 3 miles from Sunnylands Center & Gardens.Elegant rooms feature flat-screen TVs, Wi-Fi access and coffeemakers, as well as balconies or patios. Some have sofabeds. Upgraded rooms add separate living areas. Select suites offer wet bars, pool tables and/or extra bathrooms. Room service is available.Amenities include 5 restaurants, a 27-hole golf course and a spa, plus a gym, tennis courts and event space. There are also outdoor pools ranging from an adults-only area, to a water park with a lazy river, waterslides and a sandy beach.

Things You Need to Know

  • 6 min drive to Greater Palm Springs
  • Guests mentioned the rooms are outdated
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests liked “Lazy river”, mentioned 163 times in reviews
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Catherine

Very kid friendly! I stayed here with my 1 year old on a family vacation She had a blast in the pools, on the splash pad, and sandy area The spa was also excellent with fabulous amenities! I hope to return some day

Shout out to the hostess in the restaurant (i didn’t catch her name) who found me some milk for my baby and saved me a trip to the grocery store with a fussy baby after a long travel day Thank you for going above & beyond!

Faith Rohani

The resort is amazing, it’s a golf and pool resort Service was great, there was a lot of communication within the resort of workers communicating the weather and what us as guests should and shouldn’t be doing The pools are pretty great, all around 3ft deep, they have a family pool which was pretty packed and there was a lazy river than went around the two slides they had

The hotel rooms were great as well The balconies were great too Food there was great as well!! The breakfast item, cinnamon roll, I would not get again It came out really hard and not the best But other than that the rest of the food there was great All around great place for a fun and relaxing place to go without having to leave

Srt

We visited our son & his family They were staying here for a couple of daysWe visited them at the pool & lazy river area & were hosted in a pool side cabana

The area was crowded but clean & as orderly as it could be while entertaining youngstersThe pool staff were really on top of things & I was impressed with their attentiveness to the crowd & their safetyThe cabana, though pricey according to my son, was clean, well set up & equipped with a misting systemThe wait staff & servers at the pool/cabana were very cool, very accommodating & very politeI cannot comment on the room because we live locally & did not stay at the resort

13. La Maison Hotel (5-star hotel)

About this hotel

A mile from Moorten Botanical Garden, this Mediterranean-style boutique hotel is 3 miles from the Palm Springs Art Museum.Elegant, individually decorated rooms with tile floors have free Wi-Fi and flat-screen TVs, as well as minifridges and designer toiletries. In-room spa services are available for a surcharge.Complimentary perks include continental breakfast and loaner bikes. There’s also an outdoor pool, a hot tub, a guest kitchen and a BBQ area.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 2 min drive to Moorten Botanical Garden and Cactarium
  • Guests praised the friendly service
  • Guests praised the grounds
  • Guests liked the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

julie m

As someone who has never written a Google review, I couldn’t wait to get back home and write this one about our stay at La Maison La Maison is an oasis within the oasis that is Palm Springs Yes, the room was clean and sure, the bed was comfortable

Those things are great, but don’t alone make for a memorable experience The property is well kept, with flowers, greenery, a wonderful pool and hot tub, all of which wreak of peace and relaxationThat alone is enough for a great stay, but what makes La Maison truly special is the manager, Alfredo Alfredo was just born to do this; he has the innate ability to constantly worry about every detail of the day to day operation while simultaneously making every guest feel special; kind of like a friend you haven’t seen in a long time who happens to live in Palm Springs, knows everything about it and what to do there, and invited you to stay at his really laid back B and B The continental breakfast was a great start to each day there, not just for the fresh grapefruit and delicious coffee, but also just to sit outside, relax and get ready to start another day, far away from the real world I simply can’t imagine a better place to stay if you are planning to visit Palm Springs

Greg Hayes

The staff is amazingly accommodating and friendly The rooms are clean with an almost old world charm The bed was very comfortable

It feels more like staying at a relatives estate in the south of France than a hotel Super close to downtown and all of the shopping and restaurants One of the best boutique hotels I have ever visited

Kel Lubaton

La Maison is a place to be in Palm Springs Very comfortable bed with lots of pillows The bathroom was clean and spacious

Breakfast is an attraction here, especially Miss Blanca’s coffee Alfredo, the concierge, very friendly and accommodating And of course Alex toured us around the property very well and appropriately All in all, I recommend the staff for hospitality You really made us feel welcome at “La Maison” merci Les gars! – Mikel and Rex

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14. Hilton Garden Inn Palm Springs/Rancho Mirage (3-star hotel)

About this hotel

In a commercial area along Highway 111, this casual hotel set in a hacienda-style building is 3 miles from the El Paseo Shopping District and 9 miles from Palm Springs International Airport.The casual rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Upgraded rooms add pool views, and suites have separate living rooms. Evening room service is available.Amenities include an unfussy restaurant, a 24/7 market, an outdoor pool and a gym, plus meeting rooms and a 24-hour business center.

Things You Need to Know

  • 4 min drive to Greater Palm Springs
  • Guests liked that this hotel is near restaurants and bars
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • One of the few hotels in the area with a casino
  • Guests liked the outdoor pool and praised the hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

L DeLeon

Great location Perfect in proximity to Eisenhower Medical Center Older building but very nicely cared for, updated and relaxing

I had a handicapped room just off the front lobbyquite and close 1 block to the mall and several great restaurants I would definitely come here again Love the digital keys, saves time not having to check in and gives access to public areasOnly negatives, fitness center wasn’t available and the continental breakfast was $10I feel, for the price, it should have been includedOther than that great! Staff was also very helpful

Yanira Vasquez

Extremely rude and unprofessional staff at the front desk at your Rancho Mirage location The manager was yelling at a customer when the customer was calmly explaining the problem or concern She was over talking and interrupting the customer

I couldn’t hear my representative checking me in because the manager was so loud and rude I asked her to please lower her voice and to treat her customers with respect She then starts yelling at me and the representative Johnathan helping me gets involved and yells at me At this point there are 2 representatives yelling at customers I will never stay at this hotel and do NOT recommend You have rude and unprofessional people running your hotel and it is giving all Hiltons a bad reputation We ended up canceling our reservation and went elsewhere

Oscar Burrows-Rangel

Very close to everything you need to enjoy Palm Springs Lots of great restaurants within parking distance, ample parking, K-Cup coffee maker, comfy beds, and easy check-in/check-out The digital key works like a dream

Highly recommend, especially if you’re staying for the weekend or as a place to stay at for big events like Coachella or Stagecoach

15. Kimpton Rowan Palm Springs Hotel (4-star hotel)

About this hotel

Close to eateries on a downtown street with views of the San Jacinto Mountains, this chic hotel is 3 minutes’ walk from the Palm Springs Art Museum and 2 miles from Palm Springs International Airport.Sophisticated rooms come with Wi-Fi access, flat-screens, minibars and yoga mats. Upgraded rooms and suites add mountain views, soaking tubs and/or sitting areas; some provide sofabeds. In-room spa treatments are available.There are regular evening socials, as well as 2 restaurants – 1 serving Mediterranean fare – and 2 bars (1 rooftop with mountain views). Other amenities consist of a gym, and an outdoor pool with sunloungers.

Things You Need to Know

  • The rooms have minibars
  • Walking distance to the Palm Springs Walk of Stars and Forever Marilyn
  • Guests praised the restaurant
  • Guests mentioned “mountains” 16 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a casino
  • Guests liked the outdoor pool

Feedback From Real Customers

Xochitl Gonzalez

People rave about the staff here, and we have to agree, wonderful staff We had a nice room that we were very happy with The day we were leaving, I ordered room service, breakfast

Excluding tip, the breakfast came to over $100 Instead of a nice breakfast that we could enjoy, it came in boxes with plastic cutlery It was like camping The food was impossible to eat because you couldn’t cut anything with the cheap plastic cutlery Instead of a nice pot of coffee that you could keep warm, the coffee came in paper cups Not only is this tremendously wasteful, it is not room service, it’s take-out Also, there was no place for both of us to eat My husband had to bring in a seat table from the patio If you want a hotel room that you can relax in and have room service, this is not the place

Laura Lyons

Worth it for the pool alone!I can’t think of one negative about this hotel From when we walked into the lobby to when we checked out, everything was great The room was spacious, clean and up to date and the location in the heart of Palm Springs can’t be beat

The rooftop pool is the best part, with amazing views, friendly people and great cocktails The cold brew at Juniper is a must try

Chantal Partenza

A great stay, excellent service, and courteous team More importantly, HONEST STAFF! I left behind in my room a Chanel perfume and body cream Once I arrived home, I’ve called the hotel manager and he immediately reached out to the room service team and my items were found

Alicia the individual who did our room returned my items She could easily just keep the products but instead she returned them Permit me thank you and express my gratitude to you Alicia and Mauro A very delighted customer

16. Marriott’s Desert Springs Villas I (4-star hotel)

About this hotel

On 400 acres, this contemporary hotel is 3.6 miles from McCallum Theatre and 4.8 miles from the Palm Springs Art Museum.Streamlined rooms with balconies offer flat-screen TVs and free Wi-Fi, as well as minifridges, microwaves and coffeemakers. There are also 1- and 2-bedroom apartments with full kitchens, fireplaces and pull-out sofas.Parking is complimentary. Amenities include a pool bar and grill, a snack shop, and BBQ facilities. The hotel also offers 7 outdoor pools, a kids’ club and a fitness center, as well as sports courts, a golf course and a game room.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • 5 min drive to the Coachella Valley
  • Guests praised the friendly service
  • Guests mentioned “timeshares” 14 times
  • Guests praised the views
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Carol Post

We have a lovely room that meets our needs nicely for a fun girls trip Comfortable beds, large refrigerator, kitchenette, bathroom with a shower and a sink plus a separate sink area with a bathtub Our outside patio looks out toward the golf course and the Marriott

Sunset is beautiful! The grounds of the property are very well maintained There is a nice pool across from our unit We can walk to the hotel using a path nearby or take the free shuttle We have enjoyed walking to the spa and hotel as it is not that far of a walk There is also plenty of covered parking for our cars I will definitely stay here again The only negative ( which does not affect my rating for the place) is the small child who started running around upstairs about 6:00 am and woke me up So, note to parents with small children who rent upper units: Some people like to sleep-in when on vacation so PLEASE be respectful and control your child(ren)

Amelia M.

I stayed here for the weekend from 7/16/22-7/17/22 and it was very disappointing First off, our room took over 2 hours to get ready when we arrived Later we went to pool 8 and it was disgusting! My dad literally found a tooth in it! It was dirty and I found a ton of hair in it as well

There were cups floating around too Back into the room, they only provided us one very small can of shampoo, conditioner, and body wash which finished very quickly There were 5 of us who had to take a shower and they finished after only 2 showers We tried calling the front desk but the phone wouldn’t work After a while, the phone worked and I ordered more shampoos, conditioners, body wash, and towels (which we ran out of as well) Then I had to take a shower right after we ordered those so I wouldn’t miss dinner and I showered with no shampoo or conditioner I had to use 3 hand drying towels to dry off my body until they brought the things we ordered The next day we didn’t do much at the hotel but the checkout is unnecessarily early which is an inconvenience Overall, do not spend your money here, there are much better hotels in Palm Springs

Rene Cornejo

I checked in around 4:20pm, and was told my room was not ready, and no ETA Even though check in is at 4:00pm I was not very happy

Went to the concierge service desk and was assisisted by Donna which was very helpful and got me a room next the a pool right awayThen I Couldn’t sleep due to a loud knocking noise coming from the fridge or water heater This was all night constantly every 2hrs or so When I checked out I mentioned this to the front desk lady, and said I’m sorry about that Not what I expected from this resort at all The only good thing was the pool area

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