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16 Best 5 star hotels in Randolph, MA (2022)

5 star hotels in Randolph, MA

1. Hilton Garden Inn Boston Canton (3-star hotel)

About this hotel

Set across the street from woodland, this polished hotel is 19 minutes’ walk from Blue Hills Ski Area, a mile from Interstate 93/Highway 1 and 16 miles from the Museum of Bad Art.Refined rooms feature Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, and tea and coffeemakers. Room service is available.Amenities include a relaxed restaurant/bar, an indoor pool and a fitness center. There’s also breakfast and parking.

Things You Need to Know

  • 9 min walk to the Blue Hills Reservation
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests praised the bar

Feedback From Real Customers

Melissa Holland

HIGHLY RECOMMEND! This is a really Great establishment From beginning to end my stay was wonderful The staff is great,check in,breakfast,Dinner

Your welcomed with open arms The Executive Chef is the most nicest chef around He always check and make sure everything is great and if there’s a problem he will make it right Great clean rooms and all

Bart

I love this hotel It is literally my home away from home I live in North Carolina and commute weekly to my job in a Boston suburb

I used to stay at the Westwood Courtyard until I found this gem The Hilton is relatively new It is clean and modern The staff is friendly and helpful; they all know me on a first name basis and always try to go the extra mile Ahmed, the manager actually texts me after check-in and at least once during my stay to make sure everything is okay The restaurant has a good selection of quality food at reasonable prices The gym is well equipped (I need to use it more often!) This is by far the best hotel in the area

Liz Hallenbeck

10/10! Perfect location if you want to be close to the city without paying the $ for hotels in the cityPool is great, and the courtyard is gorgeous- the fire places gives off a good amount of heat for being fake fixturesThe day of- text messages for any accommodations before arrival Super smooth check-in, staff was readily available for needs, Mike was an excellent bar tender & created a great atmosphere

There was bunny shaped pancakes for Easter! How freaking cute?

2. Hampton Inn & Suites Boston/Stoughton (2-star hotel)

About this hotel

Off Route 24, in an area with chain stores and fast food eateries, this informal hotel surrounded by trees is 4 miles from ziplining at TreeTop Adventures and 17 miles from Boston Red Sox baseball games at Fenway Park.Bright, unassuming rooms have free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add wet bars, and living areas with pull-out sofas.Parking and a hot breakfast buffet are complimentary, as is 24/7 coffee and tea in the lobby. Other amenities consist of a 24-hour snack shop, a fitness room and an indoor pool. Coin-operated laundry facilities are available.

Things You Need to Know

  • The unassuming rooms have minibars
  • 9 min drive to the Blue Hills Reservation
  • Some guests disliked the bathrooms
  • Guests praised the friendly service
  • Guests liked the restaurant
  • Guests mentioned “Housekeeping” 10 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jessica Rivera

I’m still at this location for another 2 days, however that may change I had gotten back from a concert at Gillette around 1:30AM After a shower, I probably fell asleep past 2AM

The fire alarm proceeds to go off at approximately 3:15AM After 10-15 minutes we were aloud back in, no big deal A little frustrating yes, but that’s a one off thing that happens, right? WRONGToday, 7-22-22, at 9:50AM it happened again It’s weird that it happened twice in the span of 7 hours Come to find out, we overheard the manager state that this is because of shower steam Seriously? Now I know that shower steam is one of the most common causes for a false fire alarm trip, but to over hear the manager say that’s there’s nothing she can do and (to take the customer service lingo away) basically get over it was horrible to hear I’m at this hotel to sleep, and it seems like if this is a common occurrence that there’s nothing she can do about, I may not be getting any sleep at allPick another hotel, this has never happened in any of the other places I have stayed atUpdate: I must have not noticed last night because I was so exhausted, but the shower has a literal tear in the bottom of it And where the tear is the floor is sunken in, who knows how long it will take until that floor collapsesThere is also dirty towels, my boyfriend found a poop stain on one of the towels when he unrolled it Let’s see how the supervisor handles this, do we get another “there’s nothing we can do” let’s wait and find out!They gave us a room upgrade, not what we wanted, but the shower in the room did not have a crack in it so it was already betterUpdate #2: Good morning at bright and early 6:15 AM where we have another tripped fire alarm! It’s to the point where we aren’t even leaving the room anymore 24 hours and 3 tripped fire alarmsI have stayed at multiple different Hampton Inn and Suites and this has never been a problem I’m warning everyone to just choose a different hotelThat is of course unless you want to torture yourself

Jon Serkspawn777

Stayed here a few times on businessAlways friendly staff, nice clean rooms There are different layouts, but all well appointed Comfortable beds, large easy to use TVs with DirecTV

I’m very happy my boss puts me up here everytimeFresh hot REAL breakfast available at 6 am

Jacquelyn Plouffe

This place is horrible I have never written a review before but this hotel is just that bad Came here late Thursday night around 1 am got to bed at 2 to see that my bed sheets weren’t change

There were crumbs, dead skin and other people’s hair in my bed The next morning I asked the front desk person if they could just come in to change our sheets After being away the whole entire day came back to my room and sheets were not changed I called again and they brought me sheets up to change the bed myself and when i was doing it there was a huge yellow stain in the bed There was hair all over the shower and the towels are dirty There has also been 3 fire alarms since friday at 3 am and they just are telling people there’s nothing they can do when people are asking for refunds they also are saying there is nothing they can do and that they have to wait for the manager… Also even after the fire alarm was during breakfast people wanted to come back in and grab something to eat and they refused to put more food out Just not coming back here ever

3. Hampton Inn Boston-Norwood (3-star hotel)

About this hotel

This modern, roadside hotel is off interstate 95 and backs onto Norwood Country Club, an 18-hole golf course with a driving range. Downtown Boston is 25 miles away.Casual rooms include free Wi-Fi and custom-designed beds, plus both full desks and lap desks (for working on the bed), coffeemakers, and flat-screens with HD channels. Suites add sitting areas with pull-out sofas.Free perks include a local shuttle, parking, hot breakfast and weekday breakfast bags to go. There’s also an indoor pool (only open in the evening on weekdays) with a whirlpool, as well as a gym and meeting space.

Things You Need to Know

  • 10 min drive to the Blue Hills Reservation
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned microwaves 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the bar

Feedback From Real Customers

Christina

Hard review to write because I don’t want to sound negative I travel weekly on business so I stay in a lot of hotels I definitely stay in a lot of Hampton Inn‘s

When I’m in that area again I would definitely try a different hotel If you’re looking for just very basic and clean you will do fine There was something that just felt off and I can’t really put my finger on it The room just seemed outdated and when I arrived in the parking lot there was broken glass on the ground a broken pair of eyeglasses and a corona bottle Because of The way the review of the hotel is written, I think I just expected some thing a little bit different

Michelle Suárez-Padilla

I made a reservation online for Queen w private room and when I arrive and the room I paid for was not available Mark updated that info online so that the room was not showing available online

Mark at the front desk apologize and gave me a Queen/Studio which was excellent Very spacious, and big When I got to the room I did my usual inspection The sofa bed linen had so much mold I call the front desk and immediately a guy came in and changed everything with fresh linen which I was very thankful for When I went to shower the bathroom was clean but it smelled like sewage I know it sounds horrible but it was manageable When I went to check out due to all the inconvenience we were not charged which honestly, I was not expecting at all I will definitely be back Btw, breakfast was delicious

Keila Flores

The bathroom toilet wasn’t working I ask the cleaning lady if she can clean our room she said not today tomorrow I was very suppressed how dirty the bathroom was and the tub I think mass ave is a better hotel than this they have this place with people form the shelter or something staying there hallways smelled like weed at night!!! This hotel use to be good what happen

4. Nantasket Beach Resort (3-star hotel)

  • Address: 45 Hull Shore Dr, Hull, MA 02045
  • Phone: (888) 641-4175
  • Ratings: 4.3 (1905 reviews) Very good
  • Website : Nantasket Beach Resort
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Beachfront resort hotel featuring an indoor pool, plus a restaurant, a lounge & a conference center.

About this hotel

This laid-back, beachfront resort hotel is 4.7 miles from Hull, 7.3 miles from Wompatuck State Park and 2.6 miles from the Cohasset Golf Club.Traditional rooms offer flat-screen TVs, whirlpool tubs and gas fireplaces, plus microwaves, coffeemakers and minifridges. Some have private balconies with ocean views.Valet parking is free (seasonal). There’s a casual grill and lounge, an indoor pool, a fitness center and a Jacuzzi with a retractable roof. The conference center includes 2 ballrooms that overlook the sea.

Things You Need to Know

  • The rooms have coffee makers and kitchenettes
  • 23 min drive to the Adams National Historical Park
  • One of the few hotels in the area with room service
  • Guests mentioned “Sand” 21 times
  • Guests praised the breakfast
  • Guests praised the ocean views
  • One of the few hotels in the area with a fitness center
  • Guests praised the nightlife

Feedback From Real Customers

Angelique winn

My husband brought our 3 year daughter and I here for my birthday, and it was a dream come true❤ The best part is the location!! The resort is right across from the beach and you can walk down anytime 8 love the balcony and the view from it The staff was very friendly and the rooms were clean

Bed was very comfortable Like sleeping on a cloud We will definitely be back!

D T

Recently stayed with our family on our vacation driving up the east coast We loved the hotel and room decor! Fireplace was very nice touch Ocean view and access was great

Walking distance to food Parking was easy Front desk staff was very friendly Everything very clean and comfortable Only frustration was website, reservation and even pamphlet given at hotel all said there was a restaurant and breakfast included and there is not

Jason Smith

My wife and I found this place on a whim, completely unplanned trip we we found it on Google We stayed the first night and ended up booking two more The rooms were clean, people were incredibly friendly and our beach front room was great

Morning coffee and a amazing sunrise every morning We are definitely coming back This time we might bring the kids The beach is beautiful Thank you for the great time

5. Boston Marriott Copley Place (4-star hotel)

About this hotel

This upscale hotel in the Back Bay neighborhood is a 22-minute walk from both Fenway Park and historic Boston Common.The relaxed rooms have flat-screen TVs, Wi-Fi (fee) and desks, as well as minifridges and coffeemakers. Some rooms provide access to a lounge offering free continental breakfast and evening appetizers. Suites add separate living areas.There’s a lively sports bar with wall-to-wall TVs, along with a laid-back lounge offering casual American fare. Other amenities include a spa, an indoor pool and a fitness center, plus 45 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the clean rooms but some thought they were outdated
  • 15 min walk to the Public Garden
  • Guests praised the views
  • Guests praised the fitness center
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Chloe M Artistry

My best friend and I stayed for the weekend for a concert in June We had a fabulous time! We got into town super late, the restaurant being open later really helped us out! I will say the tacos that I got there were pretty bland for my liking, but everything else was great The hotel is currently finishing some renovations with the rooms, they let us know at the desk that we got a renovated room

The room was sleek and very nice, the shower was probably the best part alongside the comfortable beds! In room dining was also very convenient for us while getting ready and getting back to the hotel late The hotel lobby also connects you to two shopping centers which we enjoyed exploring We will definitely be back!

Heather Brown

Had a wonderful stay! Was here for work and enjoyed every minute The rooms are outdated but they were clean and comfortable and the staff were absolutely wonderful from housekeeping to the gentleman who checked me in / out I wish I could remember his name because he was very friendly and helpful! Also had a wonderful experience with the FedEx Business Center and that was super convenient in the hotel

Loved all of the restaurants and shops within walking distance Great location, would stay again!

Hampus Engstroem

Make sure to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking a hotel This website will compare thousands of booking websites and normally will have rooms a lot cheaper compared to others! Thank me later on! This resort is one of the most well known in the area

I have been coming here for years If you stay for a few nights you won’t be disappointedBeautiful views and beautiful building There’s 38 floors and 9 high-speed elevators Nice workout facility and indoor swimming pool doesn’t seem crowded No hot tub but the showers can double as baths I lived here for about a year as my college used a few floors for student housing (I know, nicest dorm ever) Never had a problem with staff or housekeeping Tip: park in the Copley Garage (which is attached to the building), don’t park in the Mariott’s self parking

6. The Lenox Hotel (4-star hotel)

  • Address: 61 Exeter St, Boston, MA 02116
  • Phone: (617) 536-5300
  • Ratings: 4.6 (1152 reviews) Excellent
  • Website : The Lenox Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upscale beaux arts property offering an elegant restaurant, a lively pub & a 24/7 fitness center.

About this hotel

In a beaux arts building dating from 1900, this upscale Back Bay hotel is a block from the shops of Newbury Street and a 20-minute walk from Fenway Park, home of the Boston Red Sox baseball team.The refined rooms feature Italian marble bathrooms and ergonomic work areas, along with Bose sound systems, 55-inch flat-screen TVs and free Wi-Fi. Some units offer fireplaces, 4-poster beds and/or views of the Charles River. Suites provide additional living areas.Room service is available 24/7.There’s an elegant restaurant, a chic bar and an Irish pub. Additional amenities include 24/7 fitness and business centers, plus 5,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • Walking distance to the Boston Public Library Main Branch and the Public Garden
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned concierges 21 times
  • Guests praised the architecture and the lobby
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Sandra Krail

Stayed at this beautiful hotel for a family wedding Everything was excellent – room, customer service, & the wedding venue! The doormen & front lobby staff were all super friendly and made us feel like we were royalty The morning coffee was a great touch

Our room was well appointed, from the comfy beds with a welcoming chocolate gift to the fluffy bath towels The hotel smelled so good – a fresh, clean scent that I loved so much that I even bought their candle The location of the hotel was really great, too! If we ever make another trip back to Boston – we will definitely stay at the Lenox!

Hampus Engstroem

Don’t forget to use ʜoᴛᴇʟʙoʟʟʏᴄᴏm when booking your hotel This website will compare hundreds of booking web sites and typically will have rooms a lot cheaper compared to others! Thank me later on! This place is one of the highest rated in the area

I’ve been staying here for a very long time If you decide to stay here you for sure will love it I’m sure!Excellent!! My husband and I stayed for a staycation and had so much fun The hotel was super accommodating and we had room service three times We loved having the suite with the fireplace They had hot cocoa set up for us with amazing treats Would highly recommend this hotel for anyone looking for a clean, romantic and cozy stay The staff was great and we will be coming back again for sure!

Martin KO

Five stars for service, cleanliness, value, atmosphere, facilities This place has it all I really love the small touches they added to make the stay comfortable

Great wifi, nice selection of toiletries and bed was heavenly Staff are so warm and personable, they really keep the magic alive in the hotel A true gem of Boston, would 100% recommend!!

7. Sonesta Select Boston Stoughton (3-star hotel)

About this hotel

This modern hotel is 5.9 miles from the Fuller Craft Museum and 6.2 miles from the Blue Hills Reservation.Contemporary rooms offer free Wi-Fi, desks, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an indoor pool, an exercise room and free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 6 min drive to the Blue Hills Reservation
  • Guests praised the friendly service
  • Guests mentioned lobbies 17 times
  • Guests praised the bar

Feedback From Real Customers

Alex M

Great hotel! While the area doesn’t have the most to offer, the hotel is great for a night or two Room was clean, room fixtures and furniture were in great condition The room layout, at least in my experience, was a little awkward, with the bed pointed toward the window

This meant that all of the furniture was on the side of the room, adjacent to the bed, rather than directly across Props though for the innovative solution to make the TV visible, a sliding tray attached to the dresser, and a pivoting stand for the TV While it didn’t provide a full view, it definitely helped Also, took a few minutes to find where the fridge was I’m used to them being in the dresser unit, however this room had a coffee/tea station on the opposite side of the sink in the corridor to the bathroom Also, in built room closet, it was a standalone unit which took up quite a bit of space One thing that irked me was the inability to find the in room safe While I wound up not needing it, usually I like to know where it is just in case Pillows on the bed were also lackluster, literally collapsing to flat once I laid down All together, great stay, quality room, decent sleep achieved Would stay here again, as long as the price is fair

Miranda Daniels

Staff was nice and welcoming The room was clean and fully stocked The bed and pillows were comfortable, the water pressure was great, the body wash/shampoo/conditioner bottles were full, coffee was great, decor was nice, a/c worked perfectly

Only downsides are that there’s no microwaves in the room and they charge $5 each for bottles of water Nice quiet area with lots of food places nearby

Jessica Ondrof

They were having issues with their computers which led to a lengthy check in and our party having to take a more expensive room than what we booked It was really frustrating but staff was extremely apologetic and took care of the issue the next morning I know it’s not the staff’s fault so I want to give five stars because their response definitely rectified the issue and made our experience better

The room itself was clean and comfortable, no complaints about that Especially appreciative of the staff member who showed up off the clock to try to help the other associates during check in- didn’t get his name but he was in pjs and then checked me out in the morning Give that man a raise

8. Four Seasons Hotel Boston (5-star hotel)

About this hotel

Set in Back Bay, this upscale hotel is a 6-minute walk from the Chinatown subway stop, 7 minutes’ walk from Boston Common and 1 mile from Faneuil Hall.Elegant rooms come with free Wi-Fi and flat-screen TVs. Suites add separate living areas with sofas, as well as private balconies, bay windows with garden views, and/or kitchens or kitchenettes. In-room massage services are available. Children 18 and under stay free with an adult.Amenities include a refined restaurant with floor-to-ceiling windows, and a classy cocktail bar serving light fare. There’s also a spa with an indoor pool, a sauna and a hot tub, plus a gym and a 24/7 business center.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • Walking distance to the Public Garden and Boston Common
  • Guests praised the service
  • Guests praised the refined restaurant
  • Guests mentioned “brunch” 23 times
  • Guests praised the breakfast

Feedback From Real Customers

Linda W

Love coming here and seeing a lot familiar faces Sitting at the bar is one of the ways to treat myself and my friends The menu is always fantastic and the service is always above and beyond

This place has something so special going: class, uniqueness and love for what real hospitality should be I visit sometimes just to get inspiration Thank you and keep being special!

Chris Holding

I’ve been staying at this hotel for years this is my first time back since covidThey have done away with conciergeThey can no longer get doctors to the hotel, every other four seasons I stay at as a house doctor and conciergeThe irons are appalling, so cheap used to be good

Breakfast room now on the 2nd floor same view yet much smaller If you are on a table of 2 you have to sit on a tiny table in a small bar The chairs in the breakfast room are ikea like moulded uncomfortable chairsRooms as always are fantastic and housekeeping staff are exceptionalRoom service the only word to describe it is ‘overpriced shite’Cheap poor coffee shop on the first floorThey have thee most American thing ever a glass door called the vault… full of free candy and chips something more accustomed to a Marriott rewards customerNot the standard it used to be by a country mile Great location and facilities the health club is still fantastic The prices if anything have gone up yet the services have gone drastically downhill

Sam Faden

I have stayed here many times pre-Covid and cannot say one bad thing about this FS location From the ambiance, to the charm, to the service, and comfort, I always feel at home The fresh arrangement of flowers in the lobby that are refreshed quite frequently are a great bonus too

I recently had to cancel a reservation I booked due to circumstances out of my control and used the new texting feature which was seamless from start to finish Thank you, Lucas, behind the texts, for your swift responses and extraordinary help I cannot wait to rebook very soon

9. Courtyard by Marriott Boston Dedham/Westwood (3-star hotel)

About this hotel

Within 5 minutes’ walk of restaurants and across the street from Route 128 Amtrak station, this casual hotel with a modern vibe is less than a mile from I-95 and 16 miles from downtown Boston.Simply decorated rooms with contemporary wood furnishings and colorful wall murals have free Wi-Fi, flat-screen TVs and coffeemakers, as well as minifridges. Some provide pull-out sofas.Parking is complimentary. There’s a low-key restaurant; breakfast is available (fee). Other amenities include a BBQ/picnic area, as well as an indoor pool, a hot tub and a 24/7 fitness center.

Things You Need to Know

  • 7 min drive to the Blue Hills Reservation
  • 8 min walk to nearest train station
  • Some guests disliked the kitchenettes
  • Guests mentioned lobbies 11 times
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Thevendra Naido

Just OK rooms and not helpful front desk ( mostly the night shifts ) Your expected to collect your own towels from the lobby if you want them changed even though front desk is well staffed – just two of them sitting around doing nothing Housekeeping is only upon request which is weird for a Marriott standard

Overall poor service and not coming back

Nicholas Morano

Worst front desk ever Athanasia was the rudest, most unhelpful, useless person I’ve ever encountered Her desk is on a recorded line getting the correct reservations – then entered them wrong, yet she placed the blame on everyone but her desk

Marriot Bonvoy CS has been fine over the phone, but none of the 3 families have heard back, despite being promised to, by now We all had to spend over $1000 more because of the screw ups Strongly considering canceling my Marriot Bonvoy CC, charging back stays, and pursuing legal action Absolutely atrocious CS by Marriot

10. Sheraton Boston Hotel (4-star hotel)

  • Address: 39 Dalton St, Boston, MA 02199
  • Phone: (617) 236-2000
  • Ratings: 4.2 (5221 reviews) Very good
  • Website : Sheraton Boston Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Polished hotel offering 2 restaurants & a spa, plus a fitness room & an indoor/outdoor pool.

About this hotel

Next to the Shops at the Prudential Center, this upscale hotel is a 6-minute walk from the Hynes Convention Center MBTA station, and a 15-minute walk from storied Fenway Park, home of the Boston Red Sox baseball team.Sophisticated rooms feature Wi-Fi (fee), flat-screen TVs and desks; some have views of the Charles River. Club rooms provide access to a lounge with free breakfast and snacks. Suites add living rooms, and some offer kitchens.There are 2 informal restaurants, as well a cafe with grab-and-go fare. Additional amenities include an indoor/outdoor pool, a spa and a fitness room, plus a business center and 70,000 sq ft of meeting space.

Things You Need to Know

  • Walking distance to the Boston Public Library Main Branch and Fenway Park
  • Guests mentioned the rooms are outdated
  • Some guests complained about the small bathrooms and others disliked the showers
  • Guests liked the views
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

mark mcnary

I stayed here for a work conference The room was spacious and well set up for a business travelerI was in a handicapped access room due to some mobility issues I am facing and it was very well appointed to accommodate my needs

The bell staff were exemplary and helped make my stay comfortableIt is pricey, but not for where it isThe convention space was well kept and easy to navigate, with maps available

Frank Hernandez

We are a family of 4 here for vacation Location location is great The rooms were a little dusty

The beds were comfortable The cleaning staff was very nice They served starbucks coffee in the room The room was slightly outdated but for the most part clean The elevator was fast The little market downstairs in the lobby was expensive but that is expected The quick breakfast food did not taste good at all (breakfast burrito) I like that it is connected to the mall so you can shop if you want Overall, we have a wonderful stay Our room view was decent we were on the 24 floor I would stay here again if we come back to Boston

Vegan Moonchild

The staff is on point and what made the place worthy of a review

I didn’t sleep there so I can’t speak to the rooms However, based on the conference I attended – every staff member I encountered was professional, very focused on hospitality, friendly, and hardworking The conference was run on a tight schedule Drinks and snacks available constantly, everything cleaned up promptly

11. The Ritz-Carlton, Boston (5-star hotel)

  • Address: 10 Avery St, Boston, MA 02111
  • Phone: (617) 574-7100
  • Ratings: 4.5 (672 reviews) Excellent
  • Website : The Ritz-Carlton, Boston
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Sophisticated urban retreat with a modern American bistro, a chic cocktail bar & an outdoor pool.

About this hotel

Set between the theater and financial districts, this luxury urban hotel is a 2-minute walk from the nearest subway station, as well as the Boston Opera House.Refined rooms have flat-screen TVs with premium channels, marble bathrooms and 400-thread-count bed linens. Wi-Fi is available. Suites add living/dining rooms, some with floor-to-ceiling windows. Club-level rooms offer access to a lounge with free food, drinks, Wi-Fi and use of the fitness center.Culinary options include a contemporary American bistro and a chic bar serving light bites. There’s also a spa, an outdoor pool and a fitness center, as well as a business center and 10,000 sq ft of event space, including a ballroom.

Things You Need to Know

  • The rooms have minibars
  • Guests praised the bathrooms
  • Walking distance to Boston Common and the Public Garden
  • Guests mentioned fitness centers 11 times
  • Guests praised the breakfast
  • One of the few hotels in the area with a pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Chloe M Artistry

My best friend and I stayed here to go on a quick little trip Every staff member we encountered was wonderful and very kind The location of the hotel is very convenient near a lot of things to do

Room service dinner and breakfast was excellent! We didn’t get to explore a ton of the hotel as our stay was short, but the lobby was comfortable and it also had a lobby bar The entrance to the restaurant was also convenient, the doors were right next to the entrance to the hotelMy only complaint is how the walls in this hotel are pretty thin and the bed was just standard The pillows were way too soft for my liking (even with two) but overall very comfortableThis hotel isn’t one I’d usually stay at since it is more on the pricey side, but our relaxing stay was definitely very worth it

Matt Devine

Incredible Marathon Experience! The hotel went above and beyond to make my Boston Marathon experience unforgettable and extremely comfortable The location is great, just around the corner from the marathon bus pickup and multiple T stations The staff were universally welcoming and went above and beyond to accommodate runners and spectators with coffee, fruit, and sports drinks the morning of the race

Plus they were kind enough to surprise the runners with a little check in bag, and better yet a finishing plaque upon completing the race and returning to the hotel A special day was made even more special thanks to this hotel team!

Y Liu

Amazing location! We stayed in two executive one-bedroom suites The rooms were big and they had two bathrooms each The lobby is classy and more modern than many other Ritz’s on the each coast

What was severely lacking was the service It was definitely under staffed During our 48 hour visit, the entrance door was only opened for us once No potter was greeting us and took our luggage as we got out of the car, even though we were the only car at the front Room service was shockingly sloppy! My son built a “fort” with the sofa cushions the night before It was left untouched the next day My toiletries and the blow dryer were scattered on the counter I had to call for the bath robes because they were not provided the first night Only one of the two suites we reserved had refreshments and a welcome note for us

12. Mandarin Oriental, Boston (5-star hotel)

  • Address: 776 Boylston St, Boston, MA 02199
  • Phone: (617) 535-8888
  • Ratings: 4.6 (622 reviews) Excellent
  • Website : Mandarin Oriental, Boston
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Regal hotel offering contemporary rooms, plus a destination spa, fitness center & hip bistro.

About this hotel

On Boston’s vibrant Boylston Street, this luxury hotel is a 5-minute walk from Copley Square and a 4-minute walk from the Hynes Convention Center,Sophisticated, modern rooms feature goose-down bedding, designer toiletries, Wi-Fi, entertainment systems and flat-screen HDTVs with cable channels. Some suites have 4-poster beds, whirlpool tubs, dining areas and/or fireplaces.There’s a chic French bistro, and a polished lounge serving champagne afternoon tea. Other amenities include a 16,000 sq ft spa, a fitness center offering yoga and pilates, and meeting spaces (from a grand ballroom to a garden).

Things You Need to Know

  • Guests liked the large rooms and the beds
  • Guests praised the bathrooms but some complained about the showers
  • Walking distance to the Boston Public Library Main Branch and the Public Garden
  • One of the few hotels in the area with 24-hr room service
  • Guests mentioned “Massage” 10 times
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Rebekah Ferriel

I chose this hotel as a getaway after being at home with my children for 2 years with no break (like most people across the world) I really wanted to treat myself to the best Unfortunately, i would have had the same service/ experience or better at a much less expensive hotel

They were overbooked and understaffed Sadly the service and comfort was horrible all aroundThe only plus were the services at the spa…those were outstanding

Daymeyn Gantt

We were excited for our first visit to The Mandarin in several years I wish we had more time to spend at the hotel, which was marvelous, but our calendar was quite packed outside the first day While looking for last minute brunch suggestions around town, the concierge Paul, assisted us with the perfect spot

He even offered to arrange reservations at Ramsay’s Kitchen for dinner This assistance was the excellent service one would expect to receive at The Mandarin!

Mark Doty

This is the best hotel in Boston – hands down I’ve stayed there twice in the last few years It’s a smaller, boutique-like experience

The staff remember your names The concierge is very helpful with anything you ask of them The staff knew that we were brining 2 kids with us and so they had toys and a crib in the room already when we arrived – very proactive customer service They treated our kids like royalty – which is a major plus for any parent Whenever we go back to Boston, we will definitely be staying there, even it it’s out of the way for usPS The same can’t be said for the Mandarin Oriental in Miami – their service wasn’t so great and not worth the visit

13. Four Points by Sheraton Norwood (3-star hotel)

About this hotel

This relaxed, roadside hotel in a redbrick building is 2 miles from Francis William Bird Park, 8 miles from the Blue Hills Ski Area and 24 miles from Boston Logan International Airport.Unfussy rooms have flat-screen TVs, and include free Wi-Fi, minifridges, and tea and coffeemakers, plus work areas with desks and ergonomic chairs. Suites add sitting areas and pull-out sofas.Parking is free. Amenities include 2 restaurants serving American cuisine, a bar and a 24/7 fitness center, as well as a heated indoor pool and a hot tub. There are also meeting rooms and a business center. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • Guests praised the bathrooms
  • 11 min drive to the Blue Hills Reservation
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “brunch” 13 times
  • Guests praised the fitness center, which has weight machines

Feedback From Real Customers

Zahra Ali

This place was great The hotel was massive and beautiful The bed was nice soft and comfortable

They provided a fridge and coffee maker Wish they provided a microwave They were kind to provide us with a roll away bed Bathroom had all the amenities it needed My one complaint is I did find a couple of hairs in the showerStaff were kind and friendly

Josh Smith

We have been going to this place for YEARS and it is great The staff is great and always so kind The rooms are absolutely beautiful and cleaned

The location is okay but it is located next to a little highway so it can be noisy The food is amazing stop by the Bistro for some great food and the buffet in the morning is great and has much to choose from Would I recommend this to a friend? Yes!

Roshanda Turner

We stayed for a couple days during school vacation, looking to have something for our girls to do The hotel was immaculate, the pool was clean and the hot tub was hot! And everything was open and staffed We had the breakfast buffet which was included in our room

It was way more than we expected and one of the reasons we will be back There was something for everyone from oatmeal to a staffed omelets bar and fresh fruit smoothie The girl swim and had a blast it was the perfect staycation!

14. Hyatt Place Boston/Braintree (3-star hotel)

About this hotel

Set 8.6 miles from the John F. Kennedy Presidential Library and Museum, this straightforward hotel is also 9.2 miles from Franklin Park.Modern rooms feature free Wi-Fi, 42-inch flat-screen TVs, work areas and kitchenettes. They also come with pull-out sofas, as well as separate living and sleeping areas.Amenities include an outdoor pool, plus a fitness center and meeting space. There’s also a 24/7 menu and market, a coffee/cocktails bar and a business center.

Things You Need to Know

  • Guests liked the large rooms, which have TVs
  • 5 min drive to the Blue Hills Reservation
  • Guests praised the professional service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 11 times
  • Guests praised the fitness center
  • The hotel has a boutique store

Feedback From Real Customers

Krystal Rocco

We stayed here for my daughter’s 8th grade graduation trip The place was nice and clean Our issues were with the very poor front desk staff that did not help

I was fraudulently charged for “damages” there were no damages to the room I had a police report stating such we hadn’t even checked out yet, and did not request housekeeping I was very upset and yelling when I was told I was charged $500 for damages (there were none) and even offered a video of proof the night shift front desk were rude and unhelpful I asked them to call the cops so that they could go up and look at the room with me, since the front desk refused to do so The cops could not find damage and felt bad for telling us we had to leave because the teenagers left to run the place at night said so I was in such disbelief in how this was handled I was exhausted at 11:00 at night after a day in cape cod I was met with an attitude and accusations, instead of apologies and solutions This has been the worst hotel stay experience of my entire life! I will never again stay at a Hyatt hotel! We did finally get someone who was apologetic (not any of the hotel management staff but the accounting department) and he refunded the extra money taken out I was offered nothing to rectify the situation, like the amount of the hotel room for the night we were forced to leave All and all this was a nightmare hotel! Good luck to those who choose to stay here!

Sharon Doyle

The room is spacious and roomy It feels inviting and fresh The bathroom is very accommodating and open

The layout of the room makes it feels more like a suite There is no microwave in the room though The complimentary breakfast consists of: eggs, waffles, oatmeal, cereal, sausage, apples, pears, oranges and more The breakfast room is large and accommodates many people The hotel is near the train station (less than 10 minute drive) The pool is under construction now too

Brian Kelley

My room wasn’t clean, the toilet was running all night, and the refrigerator was broken During the same stay, my colleague experienced an issue where they accused him of smoking in his room He’s never smoked and recently went through a drug test and screening for an upcoming surgery

The Hotel was a nice place in 2018-19 and seems to either have new management or just a bunch of people who don’t care I would recommend staying somewhere else If you stay here, take a defensive stance, take photos of your room, and document things during your stay You never know what they’ll accuse you of after you leave

15. Hampton Inn Boston/Braintree (3-star hotel)

  • Address: 215 Wood Rd, Braintree, MA 02184
  • Phone: (781) 380-3300
  • Ratings: 4.2 (687 reviews) Very good Eco-certified
  • Website : Hampton Inn Boston/Braintree
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Casual lodging with an indoor pool & a business center, plus free breakfast & Wi-Fi.

About this hotel

Overlooking Saint Moritz Park, this modern hotel is a 1.1-mile drive from popular shopping at South Shore Plaza and 4.5 miles from Adams National Historical Park.Classic rooms feature free Wi-Fi and flat-screen TVs with HD channels, plus coffeemakers, desks and custom-designed beds.Free perks include parking, daily hot breakfast and weekday breakfast bags to go. There’s an indoor pool and a fitness center, plus a coin laundry, a business center and meeting rooms.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have minibars
  • 16 min drive to the John F. Kennedy Presidential Library and Museum
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 11 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Michael Kim

The room was clean, the shower was HOT, the bed was comfy, and the Breakfast was YUMMY!The cheese omelet, the potatoes, and especially the maple turkey sausage was cooked perfectly, forcing us to go for secondsMike (night clerk) was super friendly and accommodating to my room requestsMarco (in charge of coffee and welcome cookies) constantly brewed fresh coffee, put cold cream, and baked yummy chocolate cookies

Dana (Director of Sales) was very attentive to all guests He gladly printed bunch of emails for guests, and swiftly took care of refunds when I accidentally double bookedThis was one of my favorite stays in Boston I will definitely come back to this property

Paul Hastings

Hands down, the best hotel experience we’ve ever had Complimentary breakfast was awesome, and they even had a complimentary shuttle that will take you anywhere within a four-mile radius of the hotel, including the subway stationIncredibly convenient!Room had a fridge a microwave too

Also, we got a free copy of the newspaper every morning (USA Today)Finally, the reception desk was super helpful We needed a box for our flight back (to check as luggage at the airport to take home some extra stuff we picked up), and they found an empty box from their kitchen and gave us some tape!Definitely will stay here again in the future

Jennifer Curcio

My family stayed here for five nights and really enjoyed it Our room was very clean and when we requested housekeeping on our third day they did a great job The breakfast was amazing with a big selection such as eggs, meat, waffles, yogurt, cereal, oatmeal, breads, and they put out a different selection every day

There is a complimentary coffee station and they put out warm chocolate chip cookies in the evening We selected this hotel in Braintree for its indoor pool but unfortunately there was an issue with it for the first two days of our stay They did get it fixed and we enjoyed it The hotel is in an industrial area and doesn’t have pretty views, but if you are looking for a clean hotel with a pool and breakfast, this is a good choice I didn’t give it five stars because of the pool issue

16. Holiday Inn Express & Suites Norwood-Boston Area, an IHG Hotel (3-star hotel)

About this hotel

Off US-1, this unpretentious hotel is 7 miles from football at the Gillette Stadium and 8 miles from shops in downtown Foxborough. It’s also 24 miles from Boston.Streamlined rooms with free Wi-Fi feature flat-screen TVs, minifridges, and tea and coffeemakers. Suites add sitting areas and wet bars.Complimentary amenities include parking, and a breakfast buffet served in an airy dining room. Other amenities include an indoor pool and a fitness room, along with a business center.

Things You Need to Know

  • Guests mentioned the rooms are large
  • 10 min drive to the Moose Hill Wildlife Sanctuary
  • Some guests complained about the kitchenettes but others liked the beds
  • Guests liked the service
  • Guests mentioned pools 31 times

Feedback From Real Customers

Michael Randin

This is the BEST HOTEL IN THE AREA! We were in town for a funeral and rented one of their suites The room was great, good size for a family and met general expectations Breakfast was decent and the area felt very welcoming

We want to personally thank George and Melisa for everything they did for us The staff at this location is exceptional and they went out of their way to help and assist us in any way that they could Thank you again, we will be back soon!

Kari Duesler

Rude front desk person when we asked about an hour early check in that we had requestedno big deal

We were in town for a concert at Gillette so we left and ended up checking in over the phone We got there around 11pm and at 1st glance, things were clean and fine Around 2:30 am I felt something crawl on my hand It was a bed bug! We packed up and were guaranteed a refund by the front desk after showing her a picture as proof and drove the 4 hours home at 3am! Never again Room 305!!!

Geoff Johnson

The hotel itself was clean, somewhat modern, and was comfortable and quiet The issue I had was we booked this hotel specifically for using the pool, and when we arrived there was a sign saying the pool was closed indefinitely This was really disappointing and made our stay less enjoyable

If the pool is no longer available, please take it off the list of amenities and from the photos

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