Skip to Content

15 Best 5 star hotels in Snellville, GA (2022)

5 star hotels in Snellville, GA

1. Residence Inn by Marriott Atlanta NE/Duluth Sugarloaf (3-star hotel)

About this hotel

Located off I-85, this laid-back extended-stay hotel is 1 mile from both the Infinite Energy Center and the Sugarloaf Mills shopping mall.Warmly decorated suites, ranging from studios to 2-bedroom units, feature kitchens, living areas and pull-out sofas, plus flat-screen TVs, free Wi-Fi, and tea and coffeemaking facilities.Hot breakfast and parking are complimentary. There’s an outdoor pool, a gym and a BBQ area, as well as a convenience store and a guest laundry.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests praised the outdoor pool

Feedback From Real Customers

Alexis Walls

The staff at this hotel was incredibly friendly and the pool area was a beautiful escape to the outdoors I enjoyed being within walking distance to Marlows Tavern, though it was a little pricey My room was incredibly humid

I washed some quick-dry clothing and hung it to dry in my room and 24 hours later it was still wet The hotel was having some sort of issue with their water because when I arrived the water was off for a period and several days later i returned to my room to find it had been turned off again and stayed that way for a half hour The cleaning staff removed a bag of recycling that i was saving to dispose of properly as well as a reusable shopping bag from my room during cleaning One afternoon, after having hung the do not disturb tag on my door knob, I returned to my room to find a note slid under the door that said it had been cleaned It looks like this hotel has gotten great ratings in the past so it seems my experience was unusual, but I hope they will make the changes needed to improve conditions

Todd Brown

We stayed at this property 3x while selling and moving and waiting for a new home to be built in 2021 and early 2022 We stayed a total of almost 8 weeks We were always treated like family by everyone working there

Every request was handled quickly The room and bed were terrific They even had tech support help us connect our Apple TV in our room Housekeeping and front desk and maintenance and the breakfast team were all amazing

Todd Trader

Very nice room for extended stay The layout was comfortable that gives separation of living space The location of my room had a great working view

The beautiful landscaping softened the experience overlooking the magnolia and crape myrtleThe pool area was nice, but some of the cushions need replaced as we’re showing stains The pool itself was very relaxing and invitingThe staff was always warm and polite Eager to make the stay enjoyableFor me the bed pillows were the best comfort for my sleep Nothing wrong with the mattress I prefer a mattress with a little more firmness and these were very plush and soft Sadly for me, with a little extra around my midsection didn’t give me the support I realized I really need for a good night sleepThe breakfast was ok Nothing special and not really a satisfying start to the dayOverall, if and when I’m back to this area of NE Atlanta, I won’t hesitate staying here Very clean and quiet

2. Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf (3-star hotel)

About this hotel

In a commercial area, this polished all-suite hotel is 13 minutes’ walk from concerts and events at the Infinite Energy Center, and 2 miles from Interstate 85.Warm suites provide complimentary Wi-Fi, HDTVs, minifridges and microwaves, plus living areas with sofabeds. Upgraded suites have Keurig coffeemakers. Room service is available.Freebies include parking, a breakfast buffet, and evening drinks and snacks. There’s a modern restaurant. Other amenities consist of a heated indoor pool, a gym, and a terrace with a fire pit. Event space includes a ballroom.

Things You Need to Know

  • Guests praised the large, clean rooms and liked the beds
  • 11 min walk to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the modern restaurant
  • Guests liked the lobby, mentioned 36 times in reviews
  • The hotel has a nightclub
  • Guests praised the indoor pool
  • Guests liked the bar

Feedback From Real Customers

Alissa Greenwood

We had a good stay at this hotel* The rooms were clean and well-appointed (Although note that the pullout sofa was not comfortable for sleeping

)* The hot breakfast was good, however I would have appreciated some healthier options* The pool area was clean, if a little cold* The public spaces were comfortable with ample private booths* All staff was friendly and helpfulWe would definitely stay here again

Joshua Paquette

Pros: The hotel was clean, the staff was friendly, the room was spacious, clean, and fairly quiet Felt upscale and very pleasant upon arrival It wasn’t very hard to get to the hwy and there were attractions close enough to do and see

Breakfast was great! The pool was nice because you didn’t see a lot of kids/young adults hereCons: Marijuana and cigarette smoke on our floor 2 out of 3 nights Marijuana could be smelled, and was quite noticeable, inside of our room Water pipes randomly squawk (fairly loud) The restaurant was closed completely 1 night Open for “fried foods only” a second nightIf you plan on spending most of your time in downtown Atlanta I would suggest looking closer to downtown as the traffic is pretty thick But if you’re okay with staying on the outskirts this is a nice place to stay Great food in Duluth too

Mike Munoz

Great experience coming here with my family of 5 The and the staff was very welcoming The pool was also really clean and a great place for my kids to get that extra energy out after being in the car for 10 hours

My only suggestion would be to have some sort of pancake or waffle option on the breakfast menu Corn beef hash and on-demand omelettes are absolutely amazing, but it wasn’t some thing that interested my younger kidsThank you guys again for the incredible service I also want to mention that the hospitality staff for breakfast went above and beyond to make us feel welcomed The gentleman that was making the omelettes really made my son‘s day and how he engaged with him and the wait staff made us feel like we were the only people eating breakfast this morning Again, I really appreciate Embassy suites Put so much energy into hiring such great people Thank you

3. Staybridge Suites Atlanta NE – Duluth, an IHG Hotel (2-star hotel)

About this hotel

In a commercial area off Interstate 85, this informal all-suite hotel is 5 miles from the Southeastern Railway Museum.Unfussy studios provide Wi-Fi, HDTVs and kitchenettes. The 1- and 2-bedroom suites add living rooms with sofabeds.Amenities include a seasonal outdoor pool, a fitness room, a lounge, and a terrace with BBQs. There are regular evening socials. Parking and breakfast are available, as are guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 4 min drive to The Hudgens Center for Art & Learning
  • The fitness center has treadmills and elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Mrs. JW

Please excuse by lateness for my review My family and I had the pleasure to stay at this hotel on May 20, 2022 and we were very Satisfied! This Staybridge is one of two that I have every stayed at and I must say this location is by far the best The rooms are spacious and clean

The service we received by the staff and Ms Rebecca Johnson was absolutely fantastic! Also I must point out that we loved this location because it had everything we needed within walking distance The hotel also offered us a delicious hot breakfast The location was very safe and plenty of places to eat We will definitely stay here anytime we visit Duluth GA!

deborah strickland

This is the first time I stayed here The overall service was great The staff ms Kay,ms cammy,Calvin and the manager and general manger plus carol

They were very helpful They all went above and beyond The cleaning staff and the people that make breakfast everyday was also nice They all tell you good morning and they know you by name If I every need to stay here again for anything This is the place It’s clean well kept up I sure felt safe and secure Ms Kay also went above and beyond to help me when she was available to help me look for rental properties and knew the area very well Also I met a elder couple staying here also helped me All I could say I felt like they are family

Danny Kim

Rooms were standard and breakfast was good But the service by Cammy was on another level We had so many requests and probably bugged her at least a couple of times a day but she always had a smile on her face and was quick to help with any problem we had, even beyond what she was expected to do

It was as if she was my sister, she made our family feel so welcomed like vip guests Thank you for being so kind

4. Holiday Inn Atlanta-Infinite Energy Center, an IHG Hotel (3-star hotel)

About this hotel

Backed by trees in a residential and commercial area off I-85, this casual hotel is an 8-minute walk from the Gas South Arena and a mile from Sugarloaf Mills mall.Featuring microwaves, minifridges, and tea and coffeemakers, the streamlined rooms also come with free Wi-Fi and flat-screen TVs. Kids stay at no cost with a paying adult.Freebies consist of an area shuttle and parking. Children 12 and under eat for no cost at the informal restaurant/bar. Other amenities include a heated indoor pool and an exercise room, as well as a 24-hour convenience store and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the beds
  • 9 min walk to The Hudgens Center for Art & Learning
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 14 times
  • Guests praised the nightlife
  • Guests liked the indoor pool
  • Guests praised the bar

Feedback From Real Customers

D Glass

The hotel was fine – no issues- clean, comfortable, good location, easy check in – everything was fine The staff made it an exceptional experienceThe ladies at the front desk during the day were always friendly and helpful

The housekeeping staff was friendly, even the maintenance guy on the elevator was friendly But DeAndre and Alex went WAY above and beyond any expectations to make sure we got the room we needed and got settled in and followed up to make sure everything was going wellThey seem to enjoy their jobs and sincerely care about making sure guests are taken care of 10 out of 10 would recommend based on staff alone

Nicole Lewis

My family stayed here for a baseball tournament The location of the hotel is great

it’s quiet, close to good restaurants, close to gas stations and a huge Kroger Supermarket The lady at the front desk who checked is in was super nice She also gave us good recommendations for places to eat, too If we have a tournament here next year we are definitely staying here again

Victoria Taylor

We booked in February for a stay in June of this year The day before we were driving 8 hours to Atlanta they cancelled our booking because they oversold They did say we will book you at our sister property for the same rate and you’re good to go

I never agreed to this (we had an event at the center with kids involved and walking there was the best option), so I was already upset, but needed rooms confirmed I asked for a new reservation with the sister property and they didn’t answer my email and when I called couldn’t give me number I call the sister property and they have no idea who I even am and it takes forever to get a reservation The sister property (Hilton Garden) was very helpful but Holiday Inn was horrible

5. Hampton Inn & Suites Snellville Atlanta NE (2-star hotel)

About this hotel

Set off Route 124, this unpretentious hotel is 10 miles from Stone Mountain Park, and 11 miles from concerts, sports games and other live events at Infinite Energy Center.Relaxed rooms provide free Wi-Fi and flat-screen TVs, as well as minifridges and coffeemakers. Upgraded rooms add microwaves and seating areas.Breakfast and parking are complimentary. Other amenities include an outdoor pool, a gym and meeting space, as well as a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms, which have coffee makers
  • 5 min drive to Urban Air Trampoline and Adventure Park
  • Guests praised the service
  • Guests mentioned restaurants 21 times

Feedback From Real Customers

John Alexander

This is definitely one of the nicer Hampton inns I’ve stayed in The location is really Central to really everything, and the way the entrance and parking is set up is really convenient The service was outstanding

The room was really good and clean Really couldn’t ask for a better hotel experience for the money I would definitely stay here again

Angel Hunt

My husband and I travel a lot for business and pleasure around the world and we like to stay at Hampton Inn & suites as much as possible This Hampton on Pharrs Road is our favorite We’ve stayed here many many times

Hubby likes it because it’s near his company headquarter I like it because it has a great gym ( plenty of space, a cable machine, free weights, kettle bells, yoga mats, bosu ball, running machines and an elliptical) I’m a gym rat I use the gym at least an hour or two each day whenever I stay there The staff are very friendly and helpful, provided us everything we needWe enjoy their daily breakfast tooHowever, there is one thing we’ve noticed at the hotel parking lot We are their “Diamond Member “ , and there are three parking spots designed to the Diamond Members with a sign in front of each spot Since we travel for business sometimes we tend to have a few suitcases of tools We would prefer to park at the designated Diamond Member spot because it’s closer to the doorway so we don’t have to drag the heavy suitcases across the parking lot ( parking can be very competitive in this hotel, especially during weekends) But we saw their employees’ cars often parked at one or two or sometimes all of the Diamond spots ( we saw the employees come out of the car parked at the Diamond spot a few times) So we ended up park at further spot and just carried our suitcases across parking lot multiple timesWe mentioned this observation to one of the staff , she just said “ oh we have to get that fixed ”We just thought it would be nice that the designated Diamond member spots are actually saved for people with extreme loyalty to their hotelOther than that, we love this hotel , and we will continue to book Hampton inn anywhere we go

Lori Smith

Only stayed 2 nights while visiting family in the area Very comfortable and quiet Conveniently located within walking distance to stores and restaurants

When we first arrived we met Prince at the front desk and he is delightful He was very friendly, welcoming, and helpful! He is obviously a very engaged employee We will return again!

6. Homewood Suites by Hilton Lawrenceville Duluth (3-star hotel)

About this hotel

This extended-stay hotel off Interstate 85 is 0.3 miles’ drive from shopping at the Sugarloaf Mills retail center and a 1-mile drive to the Gwinnett Performing Arts Center.Traditionally furnished rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables, pull-out sofas and free WiFi, plus flat-screen TVs with premium channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a 24/7 convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include an outdoor pool, fitness center and putting green.

Things You Need to Know

  • The rooms have kitchenettes
  • 5 min drive to The Hudgens Center for Art & Learning
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 12 times
  • Guests mentioned “shopping malls” 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Ang Estrada

This was a late night, last minute stop and although it was expensive on a weekend, they were almost sold out so we got the last room It was nice, clean, spacious and well equipped It has a good size kitchen area complete with a large refrigerator, silverware and dishes

The separate living area has a pull out sofa and the king bedroom had plenty of space the separate sink area outside the bathroom is helpful The water pressure was great and there was plenty of hot water The location was easy not far off the highway but we could still hear the highway noise at night The pillows and towels were soft and nice quality The place was clean and well maintained overall Breakfast was pretty good with eggs and rosemary potatoes as well as the ever popular waffle makers that had a long line Staff was friendly at check-in late at night The area felt safe and clean We would definitely stay here again

Eric Johnson

I am very disappointed in the stay at this Hilton property It did not meet the standards that the Hilton brand tries to maintain Here is how this location let me down

The main reception area and dining area appears to be air conditioned However as you leave these areas, the hallways to the guest rooms were not being air conditioned to the same level This left me feeling sticky and hot in the hallway to my room and the hallway to other people’s rooms It was unpleasantly warm It is late summer in Atlanta and my room was a very toasty 79 degrees with high humidity upon arrival at 9pm, at which point I immediately adjusted the thermostat to 72 degrees The room was still not down to 72 degrees when I left for the day at 10am the next morning That was a warm and uncomfortable night in bed The “hot” breakfast every morning was always lacking The bacon was thin and grease soaked, the eggs or omelette burned and super dry (sometimes), it was not a good experience As a side note: After checkout, I moved to a Holiday Inn Express and the breakfast was pretty good I am no stranger to travel and have significant reward points with several brands, so I know when the breakfast is not up to par with the competitionThe most significant issues were with the quality of the room and HVAC (already covered) The bathroom reminded me of a dingy motel The door was stained, swollen, losing paint, chipped, and bubbled in spots The hinges were rusty and looked like they were installed 4 decades ago The access panel above the tub was equally stained, rusty, and it gave you the feeling like rusty gunky water would drip down on you at any time Thank goodness that did not occur The shower/bathtub itself was broken where the shower curtain rod connected the “wall” You could see this 10 inch crack in front of you as you showered In addition, because the shower wall was broken at the curtain rod connection the shower curtain wanted to fall down hill towards the center of the tub I had to tie the shower curtain closed to the curtain rod end at the end where it was brokenThis property is NOT what I expect from the Hilton brand I would NOT recommend this property to my colleagues and friends

Judah Lionesses Roar

I would have given 5 stars the staff was excellent!!! Unfortunately the drain for the tub didn’t work, so it took 2 hours per person to shower and we couldn’t clean the tub properly after each shower We killed a few bugs, my room key stopped working twice, the bypass check-in didn’t work for me I’m not sure why , I was trying go stay clear of as many people as possible

But again the staff was GREAT!!!***UPDATE*** I AM CHANGING my review from 3* to 5* I was contacted by the hotel and they kept their promise, I’m actually impressed There was a maintenance gentlemen working hard painting that made sure every time he saw me made sure I was alright They found out who he was and gave him his recognition he DESERVED!! I just wanted to make sure the employees are well loved, I know they work hard and are over worked I WILL BE BACK!!

7. Hilton Garden Inn Atlanta East/Stonecrest (3-star hotel)

About this hotel

Set off Interstate 20 adjacent to The Mall at Stonecrest, this suburban hotel is 7 miles from multiple golf courses.All rooms offer modern decor and custom-designed beds, plus 37-inch flat-screen TVs with premium cable channels, microwaves, minifridges and free WiFi.A cooked-to-order breakfast is available (fee), and there’s a casual restaurant serving American cuisine, as well as a low-key bar and a 24/7 convenience store. There’s also a fitness center and the heated indoor pool with a hot tub. Additional amenities include 2 meeting rooms with 4,000 sq. ft. of event space and a business center.

Things You Need to Know

  • The rooms have TVs and coffee makers
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 13 times
  • Guests mentioned “Housekeeping” 13 times
  • The fitness center has free weights
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Christine Lanken

The staff here are all wonderful, friendly, helpful and nice/sincere! In fact, I would rate the staff here higher than any hotel I ever stayed at (and I travel a lot and to some swanky places once in awhile) Marsha, Jada, Ranford, Lewis and an amazing chef Latoya, all left lasting positive memories for me! Really, they may as well all have been trained at a 5 star hotel Whatever is making the culture of the staff here service at this level, please keep it up and share with all your hotels! Menu was limited, but the breakfasts and dinner I had here were just fantastic!

Jessica Krueger

Very friendly staff , amazing rooms, the pool felt great in 101 degree weather There was no hot tub however it was filled in But the room bedding and towels and toiletries were very nice and clean

The TV was very nicely accommodating for use of streaming services and check out was noon which was amazing in it’s self I can’t wait to go back

Hydress Clark

I stayed at the Hilton Garden Inn Lithonia, Georgia(East Atlanta)the first weekend of June I must say my stay was absolutely wonderful the room was nice and clean the staff was so pleasant and helpful The restaurant inside staff was just as pleasant as the front desk staff

I couldn’t believe the prices there With everything being so high the cost was comfortable I do recommend this place for vacationing

8. TownePlace Suites by Marriott Atlanta Lawrenceville (4-star hotel)

About this hotel

In a leafy business and residential area off Route 316, this relaxed, modern all-suite hotel is 3 miles from the exhibits and sculpture garden at Hudgens Center for the Arts, and 4 miles from the Infinite Energy Center events venue.Bright, casual studios have kitchens and Wi-Fi, plus flat-screen TVs with Netflix. Upgraded studios feature sofabeds; the 1-bedroom suites add separate living rooms.Amenities include an outdoor pool and a 24-hour gym, as well as a patio with a BBQ grill and a fire pit. There’s also a convenience store and a coin-operated laundry. A hot breakfast buffet and parking are available.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to The Hudgens Center for Art & Learning
  • Guests praised the service, which has a concierge

Feedback From Real Customers

Angelina Carranza

Stayed here for 7 nights for a baseball tournament This hotel is an excellent value for the price Latonya as well as the rest of the staff we encountered were friendly, helpful and did their best to ensure our stay was great

The whole hotel is quiet, very clean and always smells fresh Room was spacious and the kitchenette was nice to have as we were there for a week It is well stocked, but additional cooking/grilling tools can be borrowed The bathroom is a good size and has full size shampoo, conditioner and body wash My family enjoyed the clean pool and above average hotel gym The breakfast is standard hot/continental but the staff keeps it well stocked and neat Would definitely stay again

Andrea Harris

The stay was great The only problem was the greater doesn’t work in room 205 Front desk was notified and they said it would come on shortly

Heater never came onOver all the room was nice and clean

Sean Miller

This may be the lastt marriott I stay in for a while The service was decent enough, although the customer sercive seem to waver based on who was working The rooms were super clean, but the free breakfast isnt served until 7am, My shower had No hot water(i was moved), and the TVs are always a pain to connect gaming consoles

Marriotts seem too inconsistent now a days This isnt a bad hotel at all but ive stayed at better

9. Hampton Inn & Suites Atlanta/Duluth/Gwinnett County (3-star hotel)

About this hotel

Off Interstate 85 on a tree-lined road, this modern hotel is 4.4 miles from Medieval Times and 5.7 miles from Bethesda Park. Gwinnett Place Mall is also nearby.Laid-back rooms with a modern vibe feature free Wi-Fi, coffeemakers, flat-screen TVs and work desks. Suites add living areas with pull-out sofas, plus minifridges and microwaves.Parking and breakfast are included. There’s also an outdoor pool, a gym and a business center.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 8 min drive to McDaniel Farm Park
  • Some guests disliked the air conditioning
  • One of the few hotels in the area with room service
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times

Feedback From Real Customers

Beau R

My stay at this hotel was fantastic However, I am extremely disappointed in the waste produced during the breakfast rush Before COVID, it was bad enough with plastic plates and plastic utensils

I have not traveled in over 2 years and when I return to my first business trip, this is what I see Now plastic cutlery is wrapped in plastic bags Bread, two slices, are individually wrapped in plastic Ziploc bags Still there are the plastic plates and everything else plastic including individual creamers As much as I love Hilton, love Hampton Inn, I cannot support this wasteful environment It’s time for merchants like Hilton to step up, return to ceramic mugs and silverware with staff to wash and keep the place clean I am really contemplating where my next hotel stay will be so long as they do not use plastics to the extent that this Hampton does Again, the hotel was fantastic The room was neat The location was great The staff were super friendly However, I cannot give a high rating due to the environmental waste I experienced

Adam Kubinski

Hampton Inns are fairly consistent across the country, come with a consistent breakfast, and are typically quiet and comfortableI spend a lot of times traveling and have been in 4 different Hamptons in the greater Atlanta area over the past few monthsThis one was a little older than others,but the front desk attendant Julissa (I may have her name wrong) Went above and beyond multiple times

When I arrived my room fan was excessively noisy , not her fault, but she quickly sent someone up,and moved me to a new roomThe Second night, the room next to me was having a little too much fun, and the smell was very strong She once again stepped up and delta with the people who thought illegal activities were accepted by the hotelI work in customer service and I can’t remember the last time I was that impressed by a employeeThis could have nearly been a horrible experience, but your employees were a great ambassador of your hotel

Just God

Any town that has JESUS lifted up on a billboard, it’s expected that your stay will be blessed I’m amazed at how peaceful and quiet the hotel is with 8 floors consistently being sold out, there’s adequate free parking, and Ms Angela ensures everyone is thoroughly treated to a delightful hot breakfast with a smile

May the peace of God continue to rest on this city, hotel and all its staff and guest in Jesus mighty name!

10. Courtyard by Marriott Atlanta Duluth/Gwinnett Place (3-star hotel)

About this hotel

Off Interstate 85, this modern hotel is a 7-minute walk from shopping at Gwinnett Place Mall and a 4.1-mile drive from gigs and sporting events at The Arena at Gwinnett Center.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks and coffeemakers. Suites add separate living areas and minifridges.Social spaces include a living room-style lobby and an outdoor courtyard with BBQ grills, plus an American restaurant serving breakfast. Other amenities include a seasonal outdoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • 7 min drive to McDaniel Farm Park
  • The hotel has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Bistro” 11 times
  • Guests mentioned lobbies 27 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Allen Henley

Excellent customer service! Everyone was very pleasant Our room was clean and was excellent! It was a quiet weekend here in GA The bistro is a must when here

During the time of this review, the bistro is closed at dinner hours, but breakfast is open full force! The food was delicious This hotel is in a great location to everything Nothing is too far! Might become a member after this since I’ll have to make quarterly trips to Duluth Enjoyed the stay!

Hubert Chen

If you are a Marriott Bonvoy member, look elsewhere I am a Platinum Elite member (1) was not greeted as platinum elite [which is fine] (2) was not offered the bottle of water that always comes with platinum status (3) when I asked if there was anything offered to platinum elite members the lady said no

She never acknowledged or thanked me for my stay I travel to hundreds of hotels, this is the worse front desk service I ever received It is July 19 2022 evening for any management reading thisThe elevator is very far from the front desk My key didn’t work When I went downstairs to tell the lady, she had me wait about 15 minutes while she checked in 4 other patrons and then finally called someone to help meYes, I paid for the water that I normally get free at every other Marriott hotel I’ve stayed atIs complaining about $5 water petty? Maybe But if you stay 50+ nights per year with a hotel chain, is withholding $5 water even pettier? yes

Felicia Jones-Shaw

Reported Unresolved Case #351896878 We were given a musty, moldy-smelling room with a broken door handle and a malfunctioning air conditioner upon check-in They would not allow me to use my digital key and forced me to take room keys

I was told this was because of fraud at their hotel I tried my best to work things out with the hotel BEFORE calling Customer Relations, but they were rude and of NO assistance before opening my case So, after the second night of myself and my 12-year-old nephew, both of us having asthma, not being able to breathe, and I’m still trying to recover from having COVID and the room staying at or above 75 degrees, I called Customer Relations for assistance Eventually, the hotel moved us to a new room, BUT this room was worse due to a lack of available outlets, outlets sparking, a roach infestation, and a bathtub needing assistance I had earned and paid for extra points to take advantage of the 5th night free, but I checked out early and booked a two-night stay at a Tru by Hilton hotel (staying an extra day because the room and staff were SOOOOO amazing, and I needed a day to regroup) I didn’t even tell them what had happened at Marriott because I was trying to calm down Oh, and I could use my digital key at Tru by Hilton and do EVERYTHING without needing assistance from the hotel staff Isn’t this why they are available to guests (which helps minimize the risks of contracting the coronavirus that is STILL killing and impacting people’s lives)?

11. Holiday Inn Express & Suites Atlanta NE – Duluth, an IHG Hotel (3-star hotel)

About this hotel

Off I-85, in a commercial area with eateries, this casual hotel is 4 miles from McDaniel Farm Park, 5 miles from the Infinite Energy Center arena and 12 miles from Stone Mountain.The straightforward rooms feature free Wi-Fi, flat-screen TVs, and sitting areas with sofabeds, as well as minifridges, microwaves and coffeemakers.Complimentary amenities include a breakfast buffet and parking. There’s also an indoor pool and a fitness room, plus a convenience store and a business center.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the rooms, which have TVs
  • 9 min drive to McDaniel Farm Park
  • Guests praised the friendly service
  • Guests mentioned “a pillow” 12 times
  • Guests praised the fitness center, which has elliptical machines
  • The fitness center has treadmills and weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Herb Hopkins

Was a little hesitant because I’m a clean freak and an always a little weary about staying in a new Hotel I was pleasantly surprised The room is neat and clean and even smelled bleach, as well as the sheets and towels

The bathroom was exceptionally clean, even around the toilet where you can usually tell if they cleaned properly The only complaint I had is that the rug looked a little used and could of used a cleaning My hubby went down for breakfast and he said it was all fresh and very good I will not hesitate to stay here again

Lisa Lor

The only thing I didn’t enjoy about my stay here was the bathroom The bathroom door screamed every time you shut it and when flushing the toilet, the pipes make such a huge noise Didn’t really enjoy those noises at 2 AM

Complimentary breakfast was ok and coffee was decent Location is the best though This hotel is in a back corner with only 1 way in and out so there’s less traffic driving through so it was actually pretty quiet despite the restaurants/bars nearby

Robert G

I’ve stayed here 3 or 4 times now and its really a good hotel Clean, good service, excellent breakfast, easy parking, etc, but the room lighting is super dark and I have to use a flashlight to see stuff

I stay in hotels about 100 nights/year and this one is a zero on lighting On this trip I also stayed at another Holiday Inn (Atlanta Airport North) that had excellent lightingBring your own lightbulbs

12. Stone Mountain Manor (3-star hotel)

  • Address: 1037 Main St, Stone Mountain, GA 30083
  • Phone: (770) 879-6800
  • Ratings: 4.7 (227 reviews) Excellent
  • Website : Stone Mountain Manor
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Stately antebellum-style boutique hotel with refined rooms, plus free breakfast, a garden & a pool.

About this hotel

Set in a stately antebellum-style manor, this refined boutique hotel is a 13-minute walk from Stone Mountain Park and a mile from the GA-10 Highway.The 7 genteel rooms feature elegant furnishings and hardwood floors. All have free Wi-Fi, flat-screen TVs, iPod docks and sitting areas, as well as ceiling fans; some add 4-poster beds and/or whirlpool tubs. In-room massages are available.Parking is complimentary, as is hot breakfast served in a bright dining room. There’s also an outdoor pool and a hot tub. Other amenities include a garden with a gazebo, plus a furnished porch, and a warm lounge with a piano. Kids age 10 and over are welcome.

Things You Need to Know

  • Guests praised the rooms and the beds
  • Guests praised the bathrooms
  • 13 min walk to Stone Mountain Park
  • Guests praised the friendly service
  • Guests praised the breakfast
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

J Weiss

This was a very interesting experience – but in a good way I booked a room after not really reading much about the location itself It’s not a hotel, it’s a bed and breakfast which surprised me

There aren’t many rooms but we didn’t have any issues with parking or getting checked in The building itself is old but very clearly maintained and cleaned I booked a room with the jacuzzi tub in the room The tub is barely large enough for two people of medium size More than enough room for one person The customer service was also excellent When I mentioned a pork allergy during breakfast, we received a chicken patty instead of sausage The rest of the breakfast was really good too The location can’t be beat either, so close to Stone Mountain Definitely would go back

Sylvia Spurling

Beautiful property with an excellent host The rooms are luxurious and impeccably clean The host, Christian, is warm and welcoming, and very helpful with recommendations

The shower is great, breakfast was delicious We would certainly recommend One of the nicest B & B’s we’ve ever experienced Big plus is a great German restaurant in walking distance

Joy Kello

This Bed and Breakfast was delightful! Large rooms, very clean, excellent breakfast, homey, and amazing customer service! Cristian and Adam were kind and caring hosts! From precheck-in to check- out they went above and beyond! The location is great with plenty of great places to eat within walking distance! Loved this stay and if we are in the area again we will definitely be staying again!

13. Fairfield Inn & Suites by Marriott Atlanta Gwinnett Place (2-star hotel)

About this hotel

This straightforward hotel is 2.6 miles from Northwood Country Club and 13.5 miles from the Chattahoochee River National Recreation Area.The modern rooms offer free Wi-Fi, desks with ergonomic chairs, and flat-screen TVs with premium cable channels, as well as coffeemakers, minifridges and microwaves. Suites add separate living areas, pull-out sofas and additional TVs.There’s free parking and continental breakfast. Additional amenities include an outdoor pool and a fitness room, plus a business center and coin-operated laundry facilities.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to McDaniel Farm Park
  • Guests mentioned lobbies 22 times
  • Guests mentioned “Housekeeping” 10 times
  • Guests praised the fitness center, which has weight machines
  • The fitness center has elliptical machines and treadmills
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

David Cooper

I stopped in as a non-paying customer (but a Marriott Rewards member), and wasn’t allowed to use the restroom I had to go to another hotel directly beside this one (non Marriott facility)I have never felt more profiled and disrespected

I left and returned because this didn’t sit well with me I asked for the manager’s information and will be reaching out to them directlyThe attendants attitude was just horrible I see why I’ve moved my services to Hilton…wow!Sincerely,Never coming back here!

Brooke Nicely

I did enjoy my room even though I couldn’t stay the full time of my stay because I was in an accident The customer service is good They serve a hot breakfast everyday but some days you should just order from IHOP or Waffle House down the street

It’s in a great location near many restaurants and near the highway The rooms are cozy and well sanitized

Mittal Patel

Cheap Motel set up under big name Room Carpet had weird odor Fridge did not work

Bathroom was falling apart where flooring was coming offService was horrible Lady refused to make coffee at the breakfast Her answer “no I won’t be making coffee It’s already 8am”Gym and swimming pool was closed due to unknown reasonsEntire place needs a makeover to be able to keep the franchise name

14. Tru by Hilton Lawrenceville Atlanta I-85 Sugarloaf (2-star hotel)

About this hotel

Across the street from Sugarloaf Mills shopping mall, this laid-back hotel is 3 miles from I-85 and 18 miles from hiking trails at Stone Mountain Park.Streamlined rooms provide Wi-Fi, flat-screen TVs and minifridges.Amenities include a fitness room, a 24-hour convenience store and off-street parking, in addition to a business center. Breakfast is available.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 6 min drive to The Hudgens Center for Art & Learning
  • Guests mentioned the service is friendly
  • Guests mentioned “shopping malls” 15 times
  • Guests liked the beds, mentioned 31 times in reviews

Feedback From Real Customers

ollie spears (2 Forks 1 Plate)

Sorry, I took pictures of the room when I was checking out Nice and clean hotel The bed was comfortable

the room was spacious and ChicThe breakfast was ok 👌The outside trash can was overflowing with trash for 2 days Also, the trash can by the elevator 🛗 was overflowing with trashThe staff was friendly Nice decor throughout the hotel 🏨

Tennille Thompson

Where is the manager?The location was fair my overall experience was terrible Upon checking out this I noticed I was charged twice I immediately went to the front desk to get this error corrected, Olivia seemed to be enjoying her breakfast more than assisting the guests

In her attempt to rectify the double charge she only made it worse by adding another charge I asked for the manager he was unavailable but she called him only to not fix the issueSo I waited till the following Tuesday in hopes the charges will be corrected is that the current status was only authorizations Not any surprise both cards were charged I contacted the hotel the manager was not in that day, since I did receive a call back I followed up on Thursday again the manager was unavailable Finally, on Friday I called and spoke with Michael After providing him with proof from both of my statements and calling my credit card company Michael refused to reverse the charges This is the worse customer experience I have ever had This proposed leader failed to do the right thing but even after providing him with data and calling the credit card company he accused me and them of lying basically

Ochemia Marshall

First thing first, I work within corporate travel So I know the ins/out of how the hospitality business is ran The morning of my reservation I was alerted by my bank, that a pre authorized charge was attempted

Thankfully, for security purposes I always have my card locked I called the hotel to inquire as to why I was accessed an authorization when I haven’t even arrived yet Furthermore check-in and authorizations should NOT occur until check-in The clerk states to me that they always do an authorization prior to arrival, otherwise if it doesn’t go through their reservation will be canceled After handling that incident, later that evening I asked to obtained a blanket Front desk clerk advised me that she’ll call me back once she retrieved a blanket Guess what that phone call never came How here we are the next day, I noticed another authorization was submitted on a different form of payment that I presented upon my check-in The power went out and the phone systems was out, my key wouldn’t work, no hot water for me to take a shower When I spoke to the manager to advise of my ordeal from check-in to check-out, not one apology was ever made, nor was I thanked for being a Hilton honors member I will NEVER stay here again (at this location) due to the deplorable customer service the entire staff possesses I will be certain to email their corporate offices regarding this matter as well

15. La Quinta Inn & Suites by Wyndham Snellville-Stone Mountain (2-star hotel)

About this hotel

This contemporary hotel is 6.7 miles from hiking and entertainment at scenic Stone Mountain Park and 23.4 miles from downtown Atlanta.All rooms offer microwaves, minifridges and coffeemakers, plus free WiFi, pillow-top mattresses and flat-screen TVs with premium HD cable channels. Upgraded rooms also offer whirlpool tubs or sofabeds. Kids 18 and under stay free with a parent or grandparent.Free continental breakfast and parking are offered in addition to an indoor pool, guest laundry facilities and a fitness center. There’s also a business center and meeting space.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 7 min drive to the Yellow River Game Ranch
  • Guests liked the friendly service
  • Guests mentioned “dogs” 13 times
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Outdoors With Shawn

A pretty new hotel that didn’t disappoint Very clean, comfy beds & pillows Conveniently located on a major highway without the highway noise

The curbside appeal of the hotel was very appealing I like the color schemeStaff was very friendly and answered all my questions The indoor pool was small, but a great way to cool offI’ll definitely stay here again if the need arises Prices not bad considering the amenities

joshuad7000

We stayed for few nights in a suite Great service, with a staff friendly helpful people Great designs and our suite was amazing

Double balconies for the living room area as well as the master bedroom Very clean and beautiful hotelThe hotel has a modern vibe which is awesome all around The pool area has clean towels placed each lounge chair as well neat bar

Tonia Vaughn

January 2022My daughter was attending an event at a nearby baptist church, so using the event’s recommended hotel listing, we hunted for accommodationsLa Quinta came up as one of the closest to the location, as well as on the lower range of pricesMy husband & I are old enough to get a Senior Rate so there was a bit more savings there

My husband said to go ahead and prepay – which knocked off a few more dollarsWe reserved a NON SMOKING 2 Queen Beds, and paid $25613 (21590 for 2 nights, plus 4023 taxes and fees)Online reservation, booking, payment – easy peasyThe thing about the prepay is you are locked in – non cancelable – non refundable – no modificationsEasy to find location, adequate, well-lit parkingAll staff I interacted with were professional, friendly, and helpfulThe WIFI was greatThe beds were comfortable & cleanRoom temperature settings were adjustable and worked fineThe bathroom was satisfactory, plenty of clean linens, soap, etcPlenty of hot waterWe requested non-smokingI didn’t smell smoke in the roomBut in the hallways every time I went in & out I smelled smoke (I am an asthmatic so this is a significant health issue)The mini-fridge did not seem very coldThe mini-microwave worked finePlenty of outlets for charging all our devicesLighting was okayI liked the wall decor detail of framed photos of cotton, peaches, stone mountain, etc – items of local interest instead of generic hotel artBreakfast was satisfactory: choice of flat breakfast meat patty, scrambled eggs, biscuit, mini-muffins, waffles you make in their griddles – either the regular one waffle size or 4 mini waffle size (adorable!), mini-yogurt, cereals, milk, juice, coffee – there was more there that’s just all I rememberThe carpet in the room did not look so great I kept my socks on the whole time except when I was in the shower, or changing socksThe floor and matt in the elevator did not look cleanElevator worked fine

Sharing is caring!