Skip to Content

16 Best 5 star hotels in Spring Valley, NY (2022)

5 star hotels in Spring Valley, NY

1. Marriott Park Ridge (3-star hotel)

  • Address: 300 Brae Blvd, Park Ridge, NJ 07656
  • Phone: (201) 307-0800
  • Ratings: 4.3 (809 reviews) Very good
  • Website : Marriott Park Ridge
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Streamlined rooms in an upmarket hotel offering a cozy Irish pub, a relaxed restaurant & a garden.

About this hotel

Off Interstate 287, this upscale hotel is 8 miles from the New Jersey Performing Arts Center and 12 miles from the Van Saun County Park zoo.Streamlined rooms provide flat-screens and WiFi (fee), plus tea and coffeemakers. Some have sitting areas with sofas, while club-level rooms add access to a private lounge with free continental breakfast and evening appetizers. Room service is available.There’s a relaxed restaurant with a lounge, and a cozy Irish pub, plus a convenience store. Other amenities include indoor and outdoor pools, a whirlpool tub, a 24-hour fitness center and a garden terrace. Parking is offered.

Things You Need to Know

  • Guests praised the clean rooms
  • 19 min drive to the Saddle River County Park
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the service, which has a concierge
  • Guests liked the fitness center, which has weight machines
  • Guests praised the nightlife
  • Guests praised the outdoor and indoor pool

Feedback From Real Customers

Taryn Colón

The only reason I am giving 2 stars is because it was not the worst place I have stayed Room was somewhat clean and decent enough to spend the night However the front desk needs help

We were greeted with “she will help you ” with in seconds a group of teen girls jumped in front of us and the other employee took us hesitantly She lacked any hospitality training When I asked if there was room service I was bluntly told “no” without additional information regarding the hotel, the restaurant or the bar on-site As we entered the room, we immediately went to set up the pull out couch for our 10 year old son Unfortunately there weren’t any sheets or blankets available I called the front desk and was told no problem, someone will be up shortly No one showed up so my son slept with us We also didn’t have any bottled water! There were clear signs posted of quiet time at 10pm yet they allowed a bunch of preteen girls cause a ton of noise until almost midnight After a terrible night sleep, we go to check out The front desk clerk greeted us, put us to the side and checked in someone behind us and gave her 2 bottles of water When she finally helped us, I was told you have a zero balance & have a nice day I was not asked if I enjoyed our stay nor about the breakfast Not even asked if I wanted a copy of the receipt! Looks like I will have to find another place to stay when visiting my family Total disappointment

Sharon Maccagnano

It’s clean and quiet They do not have USB ports for charging your phone The TV is situated on the right side of the room which is a painful angle for your neck

Seems like they tried to cram too much into the room They could have taken out the couch, the room is a bit small for it, and set up the dresser and TV in that area This way you’re not straining your neck to watch TV The refrigerator is also next to the couch, like an end table It’s a very odd place for it Every single hotel I’ve been at over the last year includes water bottles, especially for the coffee machine, they do not There is a broken window in one of the hallways too Check in was pretty easy They have a restaurant but I haven’t seen it open yet since I’ve been here They serve breakfast, I think that’s separate from the restaurant, but seems a little pricey to me considering it’s not cheap to stay here It’s not close to really anything It’s not a bad place but I’d expect a few more amenities for the price that cheaper places offer It has some pretty scenery

Annette DiMuro

25 – 3 stars I had rented 3 rooms for my family We did not use the pool or gym so I cannot comment on those areas

The grounds and location are beautiful The customer service appeared to be short and borderline rudenot the usual customer service you would expect from hospitality industry even from a 3 star hotel which this one is rated The rooms were nicely decorated but not the cleanest The shower doors still had soap drips and water spots all the corners need to be cleaned The vents were filled with dust The beds were lumpy No complimentary water, coffee/tea or breakfast and free standard breakfast ONLY for Titanium Marriott members No access to computers unless you swipe a credit card

2. Homewood Suites by Hilton Mahwah (3-star hotel)

About this hotel

This extended-stay hotel off New Jersey Route 17 is 2.3 miles’ drive from rail transportation into New York City at the Mahwah station and 2.9 miles; drive from Ramapo College of New Jersey.Traditionally furnished 1- and 2-bedroom suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center. Additional amenities include a fitness room and an outdoor pool, plus 4 meeting rooms and an area shuttle.

Things You Need to Know

  • Guests praised the large rooms, which have kitchenettes
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 6 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests mentioned “dogs” 13 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vandella Rodriguez

I was doing a 45 day job in New York a while back and stayed at this Hotel the whole time It was a great experience and I don’t think I ran into any issues at all I miss the staff and I hope they are doing well

My room was always clean and comfortable The gym was so convenient and there’s a grill near the pool I used to cook on It features a full kitchen and large roomy restrooms Bubble baths were always a plus to end my long days Laundry room on site was awesome as well Thank you Honewood suites for welcoming me in like family

Britta Kuo

What wonderful customer service from the front desk concierge! Our King Suite was perfect for myself and boyfriend Not to mention, service dog and large crateThis hotel is clean and offers a TON of amenities

You’ll find open access to business offices, 24 hrs, and an extensive snackery that offers both healthy and organic options as well as your usual junk food for those who want to go all-out when enjoying themselvesTheir breakfast buffet is quite varied and offers truly fresh fruit, multiple yogurts and multiple nuts A variety of bagels that you can toast alongside breads Oatmeal that you and dress up, coffee with options dairy and non, egg, sausage, and TATER TOTS! clearly this breakfast is a 🏆 ✌️ win You can eat gluten free, vegan, vegetarian, or whole out junk food if you want There is something for everyoneFrom a former front desk manager, B&B Inn-keeper, and hotel housekeeper, I speak from experience Way to go!

Damaris T.

Our first and I think last We had a 2 bedroom suite and everything was not what we expected at all The outside was much nicer looking then the inside especially the room

The room look very old and chairs, sofa walls stains and dirty looking The carpet look gross We paid 306 per night which was too much for this place for sure We never paid that much a night nor have we stayed in a 2 bedroom suite before but very disappointed The pool and the area it was in was beautiful Free breakfast was ok

3. Hilton Garden Inn Wayne (3-star hotel)

  • Address: 15 Nevins Rd, Wayne, NJ 07470
  • Phone: (973) 878-1007
  • Ratings: 4.5 (544 reviews) Excellent Eco-certified
  • Website : Hilton Garden Inn Wayne
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Warm quarters in an understated hotel offering an indoor pool, a gym & a bar/restaurant.

About this hotel

This unassuming hotel on High Mountain is 2 miles from William Paterson University, 5 miles from hiking trails in High Mountain Reserve Park and 7 miles from shopping at Willowbrook Mall.Relaxed rooms provide free Wi-Fi and flat-screen TVs, as well as coffeemakers, microwaves and minifridges. Suites add separate living rooms with sofabeds. Room service is available.Parking is complimentary. There’s a casual restaurant with a bar, as well as a 24-hour convenience store. Other amenities include a gym, an indoor pool and a hot tub. Coin-operated guest laundry is also available.

Things You Need to Know

  • One of the few hotels in the area with air conditioning
  • 11 min drive to Laurelwood Arboretum
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned lobbies 15 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Viraj Ajmera

as a longtime employee of Hilton I know great service when I see it I can tell that the front desk staff are trying their best to accommodate their guests, and I can see that the food and beverage team are experienced at the business of hospitality The food was great and the room was also very well maintained

The best part, This place is right next to William Paterson University So if you need a place to relax after finals, this might be the place to go

Jeane Spada-Allgood

Lovely hotel, but get a room far from the pool! I would love to give this hotel 5 stars – it was impeccably clean, comfortable, and in a nice location However, noisy guests coming and going from the pool were a major problem They were rowdy and loud and the pool is open until 11 pm! I was not provided another room when I requested one due to the noise

Leli B

Based on the previous reviews I see this location is known for overcharging their guest or making up rates! I booked my stay for a specific rate and Leidy from corporate confirmed and when I called the hotel Mike gave me a different rate and after 5 mins it went up… yes this is just as confusing to me! I told him to call corporate to confirm and instead called a third party company and gave me the rate they were offering that day! (Not sure how this man runs a hotel!) customer experience is terrible at this hotel and the rates are so confusing! Do not recommend

4. Fairfield Inn & Suites by Marriott Paramus (3-star hotel)

About this hotel

Set in a modern low-rise building alongside the Garden State Parkway, this relaxed hotel is 3 miles from both Van Saun County Park and Bergen County Zoological Park, and 12 miles from NFL games at MetLife Stadium.Offering desks and ergonomic chairs, the unfussy rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas. Room service is available.Parking and hot breakfast are free. Other amenities include a gym and an adjacent seafood restaurant.

Things You Need to Know

  • Guests praised the clean rooms
  • 15 min drive to Field Station: Dinosaurs
  • Guests praised the friendly service
  • Guests praised the seafood restaurant
  • Guests mentioned “shopping malls” 12 times

Feedback From Real Customers

Kate Sacco

Excellent! Michelle was so helpful in assisting me and my wedding guests to reserve rooms for my wedding weekend The rooms were perfect, very clean and the even places our guests near each other I thought that was such a sweet touch

When my husband and I checked in we were notified they upgraded us to a suite I was so impressed by the experience and will highly recommend this location going forward Thank you for such a pleasant experience!

5. Sheraton Mahwah Hotel (3-star hotel)

About this hotel

Off Interstate 287, this upmarket hotel in a glass building is 14 miles from Palisades Center Mall and 11 miles from the picturesque New Jersey Botanical Garden.Unfussy rooms have free WiFi, HDTVs, safes and minifridges, plus tea and coffeemakers. Club-level rooms add access to a private lounge with continental breakfast and evening appetizers (no extra cost), while a suite has a living room. Room service is available.Parking is complimentary. There’s a stylish restaurant with floor-to-ceiling windows, and a chic bar in the atrium lounge, as well as a convenience store. Other amenities include a 24-hour gym, an indoor pool and 2 ballrooms.

Things You Need to Know

  • Guests liked the rooms
  • 6 min drive to the Mahwah Museum
  • One of the few hotels in the area with 24-hr room service
  • The hotel has a concierge
  • Guests mentioned “mountains” 22 times
  • Guests mentioned “Fountain” 21 times
  • Guests praised the views
  • Guests praised the indoor pool

Feedback From Real Customers

Joshua Terenzini

From the highway, it looks spectacular But, navigation of the road and parking lot to get here is the first turn off Then, you enter a beautiful lobby and imagine how nice the rooms are

you’d be wrong if you thought the rooms were special Small, very few working channels, bathroom sink doesn’t shut off all the way, and carpet starting to peel away from wall This facility is like the tale of two cities And for the price, it should be better I think a nicer brand hotel should take it over and make it into what it truly has the potential to be The bed was very comfortable however

Nisha Smith

We stayed at Sheraton Mahwah from 5/12-5/15, 2022 as we were attending an Indian wedding, with 3 functions being held at the hotel  While the hotel itself is nice, the elevator situation was absolutely horrendous  Firstly as the hotel was at almost 100% occupancy, I would have thought the hotel would have ensured that all guest elevators were working

  There was only one out of 3 elevators working and it was a nuisance having such a long wait time to get to the 16th floor  Our repeated requests to the front desk to have the other 2 elevators fixed so we had ease of going up and down fell on deaf ears  We were told to use the service elevator and that is so unprofessional  But the nightmare began on Saturday evening when the only guest elevator stopped working  Some of us were stranded in the lobby, others on their high floors  The younger kids used the stairs to come downstairs but there was no way any one was going to attempt to climb up 16 floors or even 14 for that matter  The service elevator too either stopped working or was locked by the staff  It was so bad that my niece got trapped in the elevator and the fire marshal and police had to come out  Not one word of apology or compensation from the hotel’s side  We missed an integral part of the reception due to this  We travelled from Texas to come for this wedding and then to miss the celebrations due to non working elevators is just unacceptable  Throughout our stay there was no manager on duty or if there was they hid in the back office  I have never seen such a poorly run hotel  I sent an email to the GM, Sam- 6 days ago requesting some kind of response or explanation for this debacle but to date there has been no response from his side which exacerbates the situation  Extremely poorly run hotel  On a side note, housekeeping was great, attended to all our needs in a professional and very timely manner

Carmen Martinez

The building looks really nice My GPS got me there with minor issues They have guest parking

I went to an event I did not stay at the hotel A friend of mine who attended the event stayed at the hotel to be closer to the event She loved her room and the amenities The staff were nice They made sure I got to the right location of the event

6. Westchester Marriott (4-star hotel)

About this hotel

This upscale hotel is 2.7 miles from the Tarrytown Music Hall and 4.2 miles from Sleepy Hollow Cemetery.The contemporary rooms have flat-screen TVs, coffeemakers and desks with ergonomic chairs. WiFi is available (fee). Some rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living and dining areas.Parking is complimentary. Amenities include a casual American restaurant, an upscale steakhouse, a business center and 23 meeting rooms. There’s also a spa and a 24/7 fitness center, as well as a hot tub, an indoor pool and an outdoor pool.

Things You Need to Know

  • 6 min drive to the new Tappan Zee Bridge
  • Guests liked the friendly service, which has a concierge
  • Some guests disliked the kitchenettes
  • Guests mentioned “Ballroom” 16 times
  • Guests praised the fitness center
  • Guests praised the indoor pool
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Robert Miller

The Good: The room and hotel were very clean and well maintained Staff were friendly and helpful The bed and bedding were comfortable

The room had just the perfect amount of space, although the tub/shower was cramped (anyone over 5’7″ would have to bend down to get their hair wet) The location of the hotel is good being close to the freeways, and centrally located The Cooper’s Mill restaurant and Ruth’s Chris offer a fair amount of dining options without having to leave the hotel There were blackout curtains on the windows, which was great, but there was still the issue ofThe Bad: There was a good amount of light being cast in the room from the cable box on the back of the TV and the light from under the door Thankfully the location of the bed “hid” a lot of the under-the-door light, but nothing prevented the entire wall from being lit up from the green light from the cable box A recent study found that any amount of light in a room is enough to prevent a deep sleep, and I have always found this to be true In this case, it resulted in me never getting a solid night’s sleep and being generally grogging for the four days I was there And this was further exacerbated byThe Ugly: The walls are insanely thin Two of my nights ended up being late nights due to neighbors talking on their phones At first I thought they were just overly loud, but I don’t think this was true, just the lack of soundproofing in the walls Thankfully they retired by 10:30, but this was far later than I wanted to go to sleep (had to wake up at 4am the second time)

Mel Hess

5 night stay Screwed up reservation (wrong dates) Pool closed-appears to be a months-long issue with little effort toward resolution

Needed hotel maintenance to get in room (dead battery on door lock), next two days had to be rekeyed due to hotel requiring appearance at the desk to run credit card Hotel posts the weather at two entrances-forecast was six months old-tells you right away what the attention to detail is Titanium Elite member-never recognized by the staff Fitness area was once top of class; unfortunately at least four of the weight machines are in need of significant maintenance Aerobics equipment is state of the art Good location, the base restaurant is good (but expensive); not sure if the Ruth Chris restaurant is even open Housekeeping did a good job and worked around our schedule, and everything in the room worked Acceptable hotel for business trip but not up to the Marriott standard

Pete P

This is standard Marriott I’m very happy that the services are coming back after Covid! They actually have two redtaurant/bars! A Ruth’s Chris open seven days for dinner, and Copper’s Mill open 6 days a week for breakfast and dinner Quick and courteous staff

The rooms will need a refresh soon I prefer showers over bath tubs that I never use and are not very safe!

7. Hampton Inn & Suites Mahwah (3-star hotel)

About this hotel

This low-key modern hotel is 3 miles from Ramapo College, 33 miles from New York City and 38 miles from Newark Liberty International Airport.Casual rooms have free Wi-Fi and flat-screen TVs, plus work desks, ergonomic lap desks and coffeemakers. Some have pull-out sofas. Suites add living areas, minifridges and microwaves.Free perks include parking, a hot breakfast buffet and weekday breakfast bags to go. There’s also an indoor pool and a fitness center, plus a business center and event space.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 6 min drive to the Mahwah Museum
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests mentioned pools 32 times

Feedback From Real Customers

Caleb Kish

Matt from the front desk was absolutely amazing My girlfriend had not slept in some time and was stranded at LGA due to flight delays He ensured the room was made up early so she could check in early and sleep

As well, he was incredibly understanding, made sure to check in with her, and provide bottled water when she arrived There was an issue with people smoking in the hotel which he handled professionally and efficiently The rooms were nice and at a reasonable price I would highly recommend this hotel The customer service was phenomenal and it was overall a great experience

Danielle Maylath

Customer service was good, friendly, helpful

thank you! Breakfast was nice, our 2 queen bed studio was a nice, enjoyable space for the weekend everything was clean if I had to complain about anything, it would be that a few minor upkeep repairs were needed in the bathroom the towel hook falls out of the wall, so you cannot hang a towel on it, the shower curtain was missing a hook and the wallpaper was peeling a few inches in the bathroom Again, to me, just a few minor repairs, the room and hotel were still clean and those repairs would not keep me from returning or leaving a negative review Thank you Hampton Inn for a lovely weekend for my son’s graduation

Steven “Beechwood Photography” David

Very good indeedVery popular hotel Fully booked

So, the room condition reflected that a little Toilet lid was not clean Everything else fine Disabled shower/bath and extra large bathroom excellent Recommended for wheelchair access Room facilities excellent Cable TV limited (32 channels?) but fine for us Power and USB fineLoved the very comprehensive choices of the all you can eat breakfast Staff excellent!

8. Holiday Inn Express & Suites Peekskill-Lower Hudson Valley, an IHG Hotel (2-star hotel)

About this hotel

A 12-minute walk from Charles Point Pier Park, this modern hotel is also a 1-mile drive from the Peekskill train station.The contemporary rooms come with flat-screen TVs and desks, plus premium cable channels, coffeemakers and minifridges. Kids 19 and under stay free with an adult and there’s free WiFi in every room, as well as a choice of hard and soft pillows. Suites add separate living spaces with sofa beds and whirlpool tubs.Amenities include a free breakfast bar, an indoor pool and a fitness center, as well as free parking.

Things You Need to Know

  • Guests praised the beds
  • Guests praised the bathrooms
  • 11 min drive to Croton Point Park
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests praised the views
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Matt Melton

Our overall experience in this hotel was average ‘good’ Nothing really stood out as exemplary but almost everything was as expected They did not have any rooms available as of the 3pm check-in and we had to wait till about 3:35

The only real negative was that the desk chair was very loose and felt ready to break We didn’t use it Also, the TV should be a little bigger than the 32″ or so size that was in the room

9. The Abbey Inn & Spa (4-star hotel)

  • Address: 900 Fort Hill Rd, Peekskill, NY 10566
  • Phone: (914) 736-1200
  • Ratings: 4.3 (148 reviews) Very good
  • Website : The Abbey Inn & Spa
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Polished hotel in a hilltop former convent offering a restaurant, a spa & river views.

About this hotel

In a former convent dating from 1902, this charming hotel is set on a hilltop overlooking the Hudson River Valley. It’s a mile from Peekskill railway station.Warmly decorated rooms with wood floors have Wi-Fi, HDTVs and designer toiletries. Some add sofabeds and/or river views. Upgraded rooms and suites offer living areas.A train station shuttle is free. A polished farm-to-table restaurant with a bar features exposed-stone walls and views of the river. There’s also a terrace. A spa offers saunas, a hot tub and a gym. Event space includes a chapel and a garden. Parking and electric charging stations are available, as are yoga classes.

Things You Need to Know

  • 10 min drive to Anthony’s Nose
  • Guests praised the service
  • Guests liked the restaurant, mentioned 25 times in reviews
  • Guests liked “Massage”, mentioned 14 times in reviews
  • One of the few hotels in the area with a hot tub
  • Guests praised the bar

Feedback From Real Customers

Lynne Cullari

Celebrated my birthday with a stay at the Abbey Inn and Spa We arrived at the Spa for a wonderful couples massage The Spa was clean, welcoming and the services were fantastic

Everyone was friendly, helpful and warm Johnny took us under his wing to show us around, give us the history and he rang the Abbey bell for my birthday – made me feel so special The Apropos Restaurant food was amazing – roasted bone marrow with escargot (!!!), pistachio crusted lamb rack with pickled cherries (!!!!) Giselle at the bar and Johnnie as our server were fun, helpful and kind Thank you for a magical birthday celebration! PS did I mention the incredible Hudson River views and the beautiful spiritual energy all around?

Alexander Stavdal

We found this venue while searching for historical spaces for our Sunday brunch wedding local to us in Westchester NY The overhaul of the location was beautifully done and expertly refreshed without the team losing any of the charm or sacred historical relevance of the buildingFrom the onset, Gina Bonacci was highly responsive and accommodating to our questions and requests

Her attention to detail and thoroughness in planning out the day and surrounding timeline was highly appreciated She was very mindful of planning objectives and tracking everything of any significance Negotiations and contracts were easy to navigate and simple to understandOn the day prior to and of our Wedding, Gina served as the coordinator, timekeeper and utility player She was responsive and on top of everything we needed The entire staff was a pleasure to work with and accommodating Everyone from the hotel desk staff and cleaning team, servers, bartenders, valet and line cooks were all professional and courteousAnna and I could not recommend the venue or the team there more The day was beautiful, simple and elegant just as we were looking for The rooms were clean and well maintained and the food and drinks were fresh, tasty and well preparedWe look forward to anniversary meals, spa days and future events at the venue

Christine M. Lee

The hotel staff were pleasant enough and the grounds are lovely My husband and I have a few hiccups that were pretty inexcusable though This is mostly related to the spa

The spa staff are very disorganized and were confused when we arrived for our schedule appts Not a great start to a $360 massage The massage therapists were Tony and another man Although nice, both my husband and I agreed that our very expensive massages were basically an hour of heavy petting It was pretty much the worst massage I have ever had No pressure whatsoever, despite indicating nicely that they could use more pressure It seems they were both tired and didn’t want to expend any energy Ok I understand, but then we shouldn’t be charged over $420 (with the ‘suggested’ yet heavily implied gratuity by the front desk staff) for the worst massages we ever had I had to book a massage with my therapist in Manhattan just to feel satisfied Awful — do better or reduce your rates to $50 at best

10. Holiday Inn Express Ramsey-Mahwah, an IHG Hotel (2-star hotel)

About this hotel

Located off Route 17, this contemporary lodging is 2.1 miles from the Interstate Shopping Center and 3.2 miles from the Mahwah Museum.The classic rooms offer work desks with lamps and flat-screen TVs, plus microwaves, minifridges and coffeemakers. The suites additionally provide separate living areas and pull-out sofas. There’s also free WiFi and high-pressure showerheads in the private bathrooms, and kids 19 and under stay free with an adult.Amenities include a complimentary hot breakfast bar, free guest parking and a same day dry cleaning service, as well as a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the beds
  • 8 min drive to the Ramapo Valley County Reservation
  • Guests praised the friendly service
  • Guests praised the restaurant

Feedback From Real Customers

Kurt Kachidza

Phenomenal place with a fantastic staff Stayed there for over three weeks and loved every moment of it The hotel is very clean and they probably have one of the best sound-proof wall systems

I barely heard any loud TV or anyone from the next room in all my time there I know it’s not because earthlings have all of a sudden become mindful of othersThe continental breakfast is fantastic as well The range of food choices is wider than in other hotels I’ve stayed in I would definitely stay here again

Jacob

I just happened across this lovely hotel during my semi-frequent trips to the area The staff and service here is remarkable Rooms are always clean and comfortable

Great assortment of food at their free breakfast Complimentary/no fee parking Most importantly to me, LGBT friendly Prices are decent for the area and yes you could find cheaper—but after one stay here you wouldn’t likely want to find anywhere else

Donna Tietjen

Last weekend my husband and I, as well as my son & his girlfriend stayed here and EVERYTHING WAS PERFECT!! I called to make reservations as I needed 2 separate rooms as well as different nights! Spoke with Darius and he was EXTREMELY ACCOMMODATING!! He answered all my questions! It was nice to get to meet him upon check-in, and thank him for his assistance regarding our stay!!We stayed due to a family event in the area We will definitely stay here again for any future family gatherings! Rooms were very clean and housekeeping maintained our rooms daily It was truly a pleasure staying here!! Would HIGHLY RECOMMEND!!Donna TietjenBrick, NJ

11. Sonesta Simply Suites Nanuet (2-star hotel)

About this hotel

This straightforward all-suite hotel is set 6 miles from the Palisades Center mall and 9 miles from Nyack Beach State Park.The modern, understated suites come with free Wi-Fi, flat-screen TVs and full kitchens. They also include separate living rooms with sofas and desks.Free amenities include parking and a guest laundry. There’s also an exercise room and a business center, as well as a covered BBQ area and a convenience store. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the large, clean rooms and the kitchenettes
  • Guests praised the beds
  • 16 min drive to Harriman State Park
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests mentioned fitness centers 12 times
  • Guests mentioned laundry service 15 times
  • The fitness center has elliptical machines and free weights

Feedback From Real Customers

M

375 starsThe staff was mostly great, responsive and helpful Free laundry was nice

The room layout was comfortable, intuitive Inside the rooms was totally silent!I initially had great impressions but over time, became less amused The hallways were really moldy and the room mold was covered up with a spray to make it smell clean but over time the room mold got really strong as the toilets weren’t cleaned under the rim well enoughIt’s convenient to lots of shops, though not a lot of food/restaurants so the kitchenette is greatThe back parking lot filled up with people smoking drugs over the weekends Though I never felt unsafe in any way If the mold load was less I’d give 4 stars If it wasn’t a seeming drug destination, I’d give it 45For a stay of a few days, not over the weekend, it’s a decent-good value for the price For longer stays, it’s probably the best value in the area but that attracts some less-than-desirableness

sharelle Phillips

The only problem I had was I went to check in and they notified me of a 300 dollar deposit I had no pet therefore I shouldn’t have to do that nor should anyone else I’ve never had a hotel do a 300 dollar deposit

Or charge a 500 dollar smoking fee The rooms are very nice tho spacious and unlike extended stay, all the supplies are already in the room Truly non smoking and a nice gazebo with community grill Nice pet area too

Jason Mais

The hotel itself was nice, the amenities were good, the indoor store needs to stocked could have just been and off dayBut the real standout was the front dest clerk Her name starts with A not sure if I can use it

She was amazing, she made a situation that could have been terrible pleasant She is an amazing person to have at the front desk She gets 5 stars

12. Crowne Plaza Suffern-Mahwah, an IHG Hotel (3-star hotel)

About this hotel

Alongside the I-87/I-287, this refined hotel is 19 miles from the Woodbury Common Premium Outlets shopping center and 27 miles from the United States Military Academy at West Point.Contemporary rooms come with free Wi-Fi, 42-inch flat-screen TVs, iPod docks and Keurig coffeemakers. Upgraded rooms add minifridges, microwaves and/or sitting areas. The 1-bedroom suites have wet bars and living spaces with pull-out sofas. Room service is available.Parking is included. A 3-story atrium with a waterfall and a koi pond houses a sleek restaurant/bar. There’s a 24/7 gym. There’s also a business center and meeting space. Breakfast is offered for a fee.

Things You Need to Know

  • Guests praised the rooms
  • 9 min drive to Harriman State Park
  • One of the few hotels in the area with room service
  • Guests praised the friendly service, which has a concierge
  • Guests praised the sleek restaurant
  • Guests praised the lobby
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Mike C

Very good service! The staff was helpful and accommodating I am in town for business in the area and this hotel was perfect for that Breakfast was straight but expensive wouldn’t recommend if it wasn’t the only option

The bare at the Koi Lounge was OK too Mainly because the bartenders determine the bar experience This bartender was the only one and very busy But A1!!!! She earned two of the three stars I give this place!

Robert Eisenhardt

Hotel once was a Holidome Sold and changed with indoor pool covered over It wants to be good but

cleaning service has not cleaned room every day I had to ask to have it done yesterday 2 cleans out of a 7 day stay But better is that the bathroom does NOT HAVE A TOILET PAPER DISPENSER!!!! True You have to hand hold and un-wrap Incredible

Jomy Joseph

On a positive note, the staff was very responsive and the breakfast was delicious!The room was damp and dingy and the sheets were stained Woke up with irritated skin and the shower is missing any form of ventilation The ceilings are popcorn tiles and you will knock into them if you raise your hands

Very poor lighting in most rooms with an awkward view of the parking lot or lobbyBeautiful backdrop in terms of location as it’s nested within luscious greenery but overall extremely disappointed with this experience

13. Tarrytown House Estate on The Hudson (4-star hotel)

About this hotel

Anchored by an iconic 1840 mansion, this upscale hotel and conference center is less than 1 mile from the Hudson River and 2.2 miles from Tarrytown.The sophisticated quarters are split among several buildings, and range from traditional hotel rooms to the posh Georgian-style rooms in the historic mansion. All have free Wi-Fi, flat-screen TVs, coffeemakers and seating areas. Some of the mansion rooms have a patio.There’s a tavern-style restaurant and bar serving American fare, plus a business center and 30,000 sq ft of meeting space. The hotel also offers a spa, a fitness center, and indoor and outdoor pools.

Things You Need to Know

  • 4 min drive to Sunnyside
  • Some guests disliked the kitchenettes
  • Guests mentioned the service is unprofessional
  • Guests praised the tavern-style restaurant
  • Guests praised the grounds
  • Guests liked the views
  • Guests praised the fitness center

Feedback From Real Customers

Michelle D.

Gorgeous property Room was nice but wasn’t cleaned properly before my arrival There was old food and drinks in the refrigerator

The safe didn’t work Wallpaper peeling off the walls and there was a used towel hanging on the shower rail Regarding the Pool: The website and the signs at the pool say “adults only” (which was THE reason for booking there) but the pool was filled with kids and the occasional crying children Would have been fine had I willingly known the pool was not advertised as adults onlyFood is outrageously expensive I ordered a pasta dish for dinner in my room It came in a small round plastic takeout container With all the service charges, taxes and tip it cost $52 There was nothing extraordinary about the dish Pic of pasta below The surroundings and property itself were beautiful, but I would not stay there again Didn’t get what I paid for

Ariana Milligan

I stayed at this hotel for a wedding and enjoyed it! You could tell that they’d recently updated the furniture and wallpaper in the rooms I appreciated the blackout curtains and comfortable bed! The room itself was also very clean The hotel is older, but the property has a fascinating history and is quite charming

The staff we encountered were incredibly kind and professional

Anon A

Poorly managed property with disorganized staffThis could’ve been a great hotel with a change of staff an better managementWe got a preview before our trip when we were trying to figure out if there were any restaurants on site that served breakfast

We were told no – twice, when we called the property, only to find out later that there is, in fact, a full service buffet dailyWe checked-in early, only to be given a room where the door and the window would not lock We called the front-desk (getting through there itself is a challenge and took us 20 mins each time after being put on hold), asked to be moved into another roomThey respond “Oh Yes! I forgot that room doesn’t lock” How does something like this slip your mind? Doesn’t your check-in system allow you to block a room that requires maintenance?After waiting for half hour, we had to walk over to the front-desk, someone came back with us to transfer to another room but the window would not lock there At the 3rd try, they tried to move us into a room with a king bed (we had requested for 2 doubles) After wasting 2 hours, we finally settled in the roomService at breakfast left a lot to be desired The waiter was rude Coffee was not refilled When we requested for a refill and waters for the table, he “forgot” to refill my husband’s cup and “banged” the glasses of water that he filled on the table so that they spilled on the phone that was lying besides itNot sure whether his problem was with us or with the jobTO Summarize:Pros: The location of the property is greatCons: The hotel rooms need work – not for an upgrade but to make them basic and acceptableStaff and Management need a changeDefinitely not worth the price that they charge per nightHighly recommend an alternative location for potential guests until the hotel has worked out their kinks

14. DoubleTree by Hilton Hotel Nanuet (3-star hotel)

  • Address: 425 NY-59, Nanuet, NY 10954
  • Phone: (845) 623-6000
  • Ratings: 4.2 (1201 reviews) Very good Eco-certified
  • Website : DoubleTree by Hilton Hotel Nanuet
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary rooms & suites, along with a restaurant, a bar, an indoor pool & a gym.

About this hotel

Set 3 miles from I-287 and the Palisades Center mall, this modern hotel is 7 miles from Rockland Lake State Park.Contemporary rooms feature free Wi-Fi, 42-inch flat-screen TVs, minifridges and microwaves, plus coffeemakers, iPhone docks, and desks with ergonomic chairs. Suites add kitchens, whirlpool tubs, and/or living areas with pull-out sofas. Room service is available.Parking is complimentary. There’s a casual restaurant and a bar. Additional amenities include an indoor pool, a hot tub and a fitness room. Breakfast is offered (surcharge).

Things You Need to Know

  • 11 min drive to the Edward Hopper Birthplace and Boyhood Home
  • Guests liked the service
  • Guests praised the beds but some complained about the kitchenettes
  • Guests praised the casual restaurant
  • Guests mentioned “wallpapers” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with a casino
  • Guests praised the indoor pool and the hot tub

Feedback From Real Customers

Victoria Giles

I booked this as a birthday getaway for myself as a busy mom of 3 I needed this I’m an Hilton Honors member and have never been disappointed Now I’m not hard to please and very understanding, but somethings in hospitality just don’t stand

Upon arrival I check the to room 212 I had a king suit with the jacuzzi tub it was beautiful (I needed the tub), all appeared in good standing but the toilet was not wiped and had some urine residue on it But I didn’t stress it I brought my own cleaning products and disinfecting spray, as I always do a nice cleaning and disinfecting Upon further inspection my shower had some mold in the corners and on the floor Again it was a small bit and I had my bleach so I was going to handle it I called maintenance to have a the light bulb in the shower replaced because it was not working This matter was taken care of right away It was a quiet stay, I even deep cleaned the jacuzzi which came back very clean I checked the bed and towels of the two towels only one smelled sweet as though it had been used or had not properly washed at the time of laundering So I threw that one to the side and use the one that appeared fresh, I was only staying 2 nights 3/8-3/10 I sprayed all soft surfaces with micro ban and Clorox fabric disinfectant and I was comfortable with that Room service was hard to get in touch with, but front desk staff was very professional and proficient in addressing this matter At one point room service was too busy to deliver to the room which again didn’t ruin my stay However 10 days following I’m now covered in an unexplained super itchy rash, I went to my doctor today 3/18/22 to find I have acquired scabies Which takes about 2 to 4 weeks to show symptoms, an has never happened in my life I called to speak to the manager immediately upon finding out, I was actually still in the doctors office The front manager for the evening of 3/18/22 disregarded any possibility of me acquiring my infestation at their establishment He further explained that due to it being 10 days out, there was nothing he could do for me not even take an incident report He did not ask questions, or hear out all the details and that was the icing on the cake for me For the amount of money I spent as an honors member who just wanted a nice birthday for myself, to have the experience I had is unacceptable I could have certainly saved my money, I am extremely disappointed and suggest you stay else where The area is beautiful but this particular hotel wouldn’t be in my list of places to stay It’s unfortunate to say, but it’s clear that corners are being cut within their housekeeping department even during a pandemic And I should have never overlooked the warning signs, I saw before laying in their bed Because now I’m suffering with a mite infestation in my skin covering my body that I also found out I am highly allergic too and now suffering double With no resolutions or concern

Rachel

I stayed here with my boyfriend from Dec 27-30 in 2021 Upon arrival we were greeted warmly by the front desk and check-in was seamless We even received warm chocolate walnut cookies and complimentary water bottles

That was a nice treat to start the stay with We were able to check in on the app also and picked out our room We only went to the front desk to pick up the key cards because we prefer having a physical key in addition to the app key Upon arriving into our room, the king bed and the room was very nice and cozy and cleanThe bathroom is spacious, and the counter top has so much space which I loved with a bright and lighted vanity mirror However, when I checked the shower heads (there were two), it looked like it could use a good soak and scrub because it had hardened limescale (See pictures)I requested for them to clean it the following morning as we could wait to shower until the next day since their room service options are limited hoursThe following day, room service did a light clean in our room, took the trash and used towels, re-made our bed, and supposedly cleaned the shower heads There was no visible change in cleanliness so I just cleaned one of them myself so that we could shower I felt like it would be pointless to argue and call them back up if they weren’t going to do anything That was quite disappointingThey had an attached restaurant on the ground floor whose food was really tasty and convenient Their servers were kind and we were able to dine in and /or order for pick up to eat in our rooms I wish they could have also delivered the food but no big deal On the occasion we ordered our food to be picked up so we could eat in our room I noticed they gave us ketchup packets for our side order of fries but they were expired I could tell because the packets were extremely puffy meaning bacterial gas build up I threw them out They were so puffy that I knew if I ripped one open it would burst with the gas and contents Better safe than sorry Restaurant needs to check their inventory to prevent guests from having food poisoning Condiment packets are good for only about 90 days I have a food safety license so I knew better than to let myself and my partner consume ketchup packets that were past their shelf lifeAnother thing to note about my stay is that the heater is extremely drying and inconsistent It was cold in December naturally so we used it but I would have to raise the temp to like 79 to get the room at least up to a comfortable 70 It was just rather inconsistent and would make the room feel extremely dry although I tried to keep it at a solid room temp of 72 degreesMy partner and I did not attend the breakfast because it wasn’t complimentary anyway so we would try local restaurants and diners instead which I highly recommend Their restaurant was helpful and convenient for lunch or dinner because it was open late and just a few steps awayOverall, I had a pleasant stay at this hotel minus the poor clean on the shower head and the expired ketchup packets They will hopefully address these issues in the future and have more room service availability I would stay here again because the location was nice and their staff is kind

Pete Ponyboy

The location is great for the area The restaurant staff and food is terrific Not happy at all with room service as I was not told when I checked in that room service was only upon request

On day three as the wife and I departed, I asked for the room to be cleaned while we were away Upon returning 5+ hours later, the room wasn’t serviced I asked the housekeeper, who happened be across the hall, if she planned to clean our room and she said that she was not told toNeedless to say, the desk clerk assured me that the request was made and the manager(?) made excuses for the housekeeping staff Eventually, the garbage was taken out and towels exchangedUpon checking in, the room was clean overall but the couch and chair were stained I’m told by locals that this is the best of the hotels in the area but I am not that impressed

15. Hilton Woodcliff Lake (4-star hotel)

  • Address: 200 Tice Blvd, Woodcliff Lake, NJ 07677
  • Phone: (201) 391-3600
  • Ratings: 4.0 (1166 reviews) Very good Eco-certified
  • Website : Hilton Woodcliff Lake
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel, set on 21 acres, that offers 2 pools, sports courts & a restaurant/bar.

About this hotel

Set on 21 acres, this resort-style hotel is 25 miles from New York City and 31 miles to West Point Military Academy.All rooms offer contemporary decor and include flat-screen TVs and Wi-Fi. Suites add wet bars, and executive rooms provide access to a lounge with breakfast and evening appetizers.Amenities include a restaurant/bar, a heated indoor pool and a seasonal outdoor pool. There’s also a fitness center, jogging trail and sports courts, as well as a business center. Event facilities include multiple meeting rooms, a ballroom and an amphitheater. Breakfast and parking are available.

Things You Need to Know

  • 15 min drive to the Saddle River County Park
  • Some guests complained about the unclean rooms
  • Guests mentioned the bathrooms are unclean
  • Guests mentioned room service 19 times
  • Guests mentioned bars 61 times
  • The hotel has a game room
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Matt “Deadman” Green

Absolutely wonderful hotel! The staff was fantastic and friendly! The grounds around the hotel are gorgeous! Plenty of space to roam around outside, located in a nice area too! I enjoyed my room plenty, and the pool looked nice I would recommend staying here, and I’ll probably stay here again too! Very short distance to the BMW training facilities!

Aimee Shannon

The grounds are lovely That’s the extent of my positive comments Room was dirty, like clumps of hair and nastiness dirty

There was mold in the shower Only a few of the lights worked, despite messing with all the various configurations The hairdryer was stuck on cold Not nearly enough towels, especially considering if your stay is under 3 days, you don’t get maid service or any fresh amenities The bathroom light didn’t work The shower had a slant for drainage, but the floor was slippery and there wasn’t adequate safety handlesWorst of all, it is a long walk from the parking lot to the 2 elevators for the entire hotel, and from there it is a long walk to the rooms So not handicapped friendly, at allWould absolutely never recommend

Amy Thanasides

We booked a room on 5/21/22 for 2 nights This hotel is local for us and we have stayed here before To say that the quality and cleanliness has gone down hill would be an understatement

Dead plants at the indoor pool No clean towels The indoor pool was another level of loud and hot It utterly disgusting, but having my kids with me who were desperate to swim I allowed them to go in My skin was crawling The main reason I booked the room was because when I called I was told the outdoor pool was open for the season then when I get there I’m told that I was given the wrong the information Completely disappointed my kids The hotel was completely booked and crowded The room was dingy with stained carpet and stained sink We didn’t even stay We canceled our room by 6 So we checked in at 3:30 and left by 6:30 They want to charge me $230 for that I can’t get Hotelscom to give me a refund and I can’t get anyone on the phone at the hotel to speak with me It’s always the manager isn’t in or available Absolutely ridiculous Never again As for the response from management stating that they can’t refund from third party websites well that’s interesting since I have an email from hotelscom stating that they reached out to you to get the refund and you declined to approve it So each company is just going to blame the other and I’m out the money for services not rendered

16. DoubleTree by Hilton Hotel Tarrytown (3-star hotel)

About this hotel

Off Interstate 287, this upscale hotel by the Hudson River is 15 minutes’ walk from the 19th-century Lyndhurst Mansion.Bright, relaxed rooms offer flat-screen TVs and free Wi-Fi, plus minifridges and Keurig coffeemakers; some have balconies or terraces. Sophisticated suites add living areas. Room service is available.Parking and an area shuttle are complimentary. A polished restaurant features a fireplace, a terrace and a stylish lounge. Other amenities include a 24-hour fitness center, an indoor pool and a spa, as well as 24,000 sq ft of meeting space.

Things You Need to Know

  • Guests praised the showers
  • 4 min drive to Lyndhurst
  • Some guests complained about the kitchenettes and the beds
  • One of the few hotels in the area with room service
  • Guests praised the polished restaurant
  • Guests liked the lobby, mentioned 54 times in reviews
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

tfinn

Got married at the Sleepy Hollow Hotel in September of 2021 and it was an absolute blast The venue was fantastic Julie is the best

She was incredibly personable and was there to help at every turn Planning a wedding during COVID was at times tricky But thanks to Julie and her team, I feel confident throughout the whole process The venue is close to downtown, so guests can experience a wide variety of restaurants, bars, etc Then during the actual wedding, they walk straight to their room, which was great because it really got most of the guests involved in the after party The food was outrageously good I’m sure I was expecting it be at that high a level But, it was a major surprise Guests at the wedding still mention the Short Rib, months later If there was anything I had to be critical about, I’d say the rooms could use a bit of an update A few family members had a bit of trouble with their AC units But, overall it still easily warrants 5 stars

Teva Ingrassia

I only stayed one night and booked through a third party app at a very low rate It seems like those rooms might be reserved for an older part of the hotel but I’m not sure because I have nothing to compare it to The bed was comfortable, the TV was a good size, the room came with a refrigerator and coffee machine (no cups though)

The furniture in the room and the rug we’re very dated and not in the best condition I didn’t have a do not disturb sign, a box of tissues, or any cups for the coffee machine Otherwise the stay was fine for one night, and for what I paid The staff at the front desk was extremely friendly

Gail

Did NOT Stay in this Hotel Would not stay in this Hotel It has gone downhill from the busier days of the Hilton Brand

We came for the Restaurant just for a quick bite and Drink It was Closed on a Sunday @ 1pm Not sure why It was even to warm to sit in the Lounge Area so we left Rte 287 is just across so we hopped on to a better place

Sharing is caring!