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20 Best 5 star hotels in Springdale, AR (2022)

5 star hotels in Springdale, AR

1. Courtyard by Marriott Bentonville Rogers Promenade (3-star hotel)

About this hotel

Among businesses and fast-food restaurants, this unfussy hotel off I-49 is a mile from Pinnacle Hills Promenade shopping center and 7 miles from the Walmart Museum.Understated rooms and suites offer flat-screen TVs, Wi-Fi and minifridges, as well as tea and coffeemaking facilities. Some have microwaves, pull-out sofas and/or sitting areas.Amenities consist of a casual bistro, an outdoor pool and a 24-hour exercise room, plus media pods, and meeting and event space. Breakfast and parking are available.

Things You Need to Know

  • 4 min drive to Rogers Aquatics Center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Kamala Scyffore

New property really pretty Front desk staff friendly EXCEPT manager I believe his name started with a J

My company booked this travel stay for me like usual and we had an issue with authorization which was fixed rather quickly on my end The company asked to speak with manager he came out didn’t greet me AT ALL just stared at me I put the phone on speak phone so that we can work together to resolve issue manager never said hello or anything he just stood there If it wasn’t for another agent calling and talking to a more “alive” and friendly staff member at the same time i wouldn’t have gotten into my room in a timely manner to prepare for my program Even though they gave information for authorizing credit card on file the manager still instructed staff member to charge me incidentals (It was a one-night stay) I loved the layout of the room and slept well except for this mark on the bed which looked like a burn or a really bad stain

Ricardo Eugenio

Long drive from Chicago to Rogers, AR but we made it at 5:30 AMJames check us in and even tried to give us comp for our room since we missed a day Staff are super friendly

Hotel is pretty new Clean rooms and well organized Big hands to James even the GM did not approve the comp Thank you James for making our first visit to AR enjoyable 5 Stars!

Pete Lenz

Newer construction, hotel spaces and rooms are contemporary Rooms quite large Little interaction with staff and no housekeeping service (due to Covid) so no comment

However front desk staff all seemed to dress inappropriately casual The beds are awful! Some sort of memory foam, there is no way to lay down without the bed feeling like it’s an old sagging bed Will not stay here again though I expect to be back in this area multiple times in the coming year

2. Hampton Inn & Suites Springdale (3-star hotel)

About this hotel

This classic hotel is 10 miles from downtown Fayetteville and 10 miles from the Ozark National Forest.All rooms have free Wi-Fi, flat-screen TVs with HD channels, and work and ergonomic lap desks, plus coffeemakers. Suites add living space with sofabeds; some have fireplaces, while others have kitchens with breakfast tables.Freebies consist of parking, a hot breakfast buffet and/or breakfast bags to go. Additional amenities include an outdoor pool, a patio, a fitness room, a business center and laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests liked the beds
  • 9 min drive to AGFC J.B. and Johnelle Hunt Family Ozark Highlands Nature Center
  • Guests praised the friendly service
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Cathee Phillips

The staff at this hotel was wonderful! They were always available, always pleasant, and always helpful, whether I called them or stopped by the front desk The breakfast with waffles that you could cook fresh on the spot was hot and good, and the breakfast area, lobby, hallways , and my room were extremely clean Although the bathroom in my room needed to be re-caulked around the tub, the bathroom was also spotless – so that didn’t bother me

I had my two small dogs and my grandson there with me, and we always felt safe The vending and ice machines worked without a problem (when you have a grandson with you, that’s important!) It may not be what most consider a 5-star hotel, but I didn’t hesitate to give them 5 stars because of the staff, the service, and the cleanliness I highly recommend this hotel

Ty White

The hotel was super clean The pool was clear The rooms were so nice

The prices were surprisingly affordable All of that would’ve made this visit perfect already! But what really sold me on this one was the front desk clerk Mick They were absolutely everything you could ask for in a service worker From the moment I walked in the doors she was beyond helpful Told me about the area, about the great breakfast served all the way til almost CHECKOUT time instead of ending at like 8am I told her I forgot my swim suit and she told me exactly how to go to get another one nearby! If they still work here when I come through Arkansas next, there’s no way I’m stopping anywhere but here

Tyra Marieza

This hotel gets no complaints from me The separate sleeping room that left a whole little living room, dining room table and kitchenette was spacious and comfortable The beds were doubles that we got so we were grateful for the let out bed in the living room

The cleaning staff was awesome and the front desk was professional and helpful The pool was open The free breakfast was served until 10 am which was awesome Simple breakfast, but it was hot and sufficient Near two Walmarts and plenty of eaterys Would definitely stay here again

3. Courtyard by Marriott Fayetteville (3-star hotel)

About this hotel

This straightforward hotel is 3.2 miles from the Botanical Garden of the Ozarks and 4.2 miles from the University of Arkansas.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, iPod docks, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 3 meeting rooms. Other amenities include an indoor pool, a whirlpool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms
  • 5 min drive to Lokomotion Family Fun Park
  • Guests praised the friendly service
  • Guests mentioned lobbies 12 times
  • The fitness center has weight machines and treadmills

Feedback From Real Customers

Michella Chambliss

I stayed at this hotel for over a week as I recovered from having major surgery The staff treated me so well and went above and beyond to guarantee that not only was I comfortable, but that I was feeling fine Thank you Cheryl for allowing me to check in a few hours early and always asking, “Ms

Chambliss, how are you feeling today?” The housekeeping staff are so dedicated to providing a sanitized and clean living space and for that I am grateful Thank you team for caring about my well-being and going above and beyond to make sure I was comfortable

Larry Kramer

Had a great visit Very nice rooms, very welcoming lobby area I’ve been in hotels that have a couple of teams staying there and it can feel like they take over the whole place

There were at least 2 baseball and 1 basketball team when we were there and I didn’t feel like they took over the place Hopefully they didn’t feel neglected, but I appreciated feeling welcome Kudos to the entire staff

Jessica

I travel alot due to visit family or VA appointments for my husband and been to many different hotel and I even do alot of research before finding the best hotels, I can when we stop for a night or a couple Some are 3 to 4 stars hotels, but mostly just look for the cleanest rooms and bathrooms

For my child and I It’s just annoying paying top dollar for a 4 star when the rooms are horrible, but you need a place to rest But!! This hotel did not disappoint you enter the lobby and greeted by the nice desk workers Then you enter your room its smells clean the beds had no stains or the carpet The bathroom and tub were nice and clean No hairs or finger prints It was just nice to shower and not feel scared to touch the sides After I was done and I walk on the carpet barefoot, I didn’t feel the grossness you get when you walk on other hotels floors Thank you cleaning crew for everything The only weird and scary thing was, I was watching in the lobby and a saw a black widow spider on the floor come towards me That is the oddest thing I’ve ever seen I killed it of course, with a chair because I’m so scared of spiders and didn’t want to miss, so no one would get bit It was just crazy

4. DoubleTree Suites by Hilton Hotel Bentonville (4-star hotel)

About this hotel

This relaxed all-suite hotel is 4 miles from the Crystal Bridges Museum of American Art and 6 miles from Lake Atalanta.Modern suites offer free Wi-Fi, custom-designed beds, separate living rooms and flat-screen TVs, plus kitchenettes and coffeemakers. Club suites provide access to a lounge with perks such as breakfast and evening appetizers.Freebies include an area shuttle and parking. Other amenities include a sleek cocktail bar and a modern American restaurant, as well as a fitness room, an indoor pool and a hot tub. There’s also a playground and a business center, plus 7 meeting rooms.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • 5 min drive to Osage Park
  • One of the few hotels in the area with room service
  • Guests liked the modern restaurant
  • Guests liked “cookies”, mentioned 27 times in reviews
  • The fitness center has weight machines
  • One of the few hotels in the area with a hot tub
  • Guests liked the sleek bar

Feedback From Real Customers

S Steeves

The DT was a very nice hotel! The staff was so friendly and made you feel very welcomed and took great care of us! Even offering a warm chocolate chip cookie upon arrival! The room was luxurious and very clean! Breakfast was delicious! Great hotel, stayed here for our daughter’s wedding Great location, easy access to all we wanted to do

C Dub

Our room was a king with the bedroom separate from the lounge area, which was so nice! There was a door that we could shut for privacy My spouse is an early riser and loud, to boot I am a light sleeper

So when he gets up and does his stomping around and coughing, he can do it in the other room and i don’t hear any of it Our room was clean, towels were clean, no complaints! And there was no hot tub in the bathroom as the other reviews say but i don’t know what the big deal is about hot tubs Hot tubs are rarely ever cleaned well/sanitized Why would you want to marinate in a hot soup of bacteria and other people’s dead skin cells? Gross

Alexander Vallar

Surprised again, I was thoroughly impressed by this property All the rooms appeared spacious, cozy, and better than your standard DoubleTree Suites Their staff is pretty good but limited; The airport shuttle services were not able during my stay due to staffing shortage

So, be prepared to rent a car or schedule your favorite rideshare app in advance The hotel seems to have been renovated in the past ten years and has a nice little bar If you’re staying in Bentonville, you’ll be in good hands and made a good decision It does its job and does it moderately well!

5. Graduate Fayetteville (4-star hotel)

  • Address: 70 N East Ave, Fayetteville, AR 72701
  • Phone: (479) 442-5555
  • Ratings: 4.3 (298 reviews) Very good
  • Website : Graduate Fayetteville
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Kitschy hotel offering a cafe/bar, an indoor/outdoor pool & free loaner bikes, plus colorful rooms.

About this hotel

A 13-minute walk from both restaurants and bars at West Dickson Street, and the University of Arkansas, this quirky hotel with a bright exterior is 3 miles from Interstate 49/Highway 62.Kitschy rooms with colorful decor feature free Wi-Fi, flat-screen TVs, minifridges and coffeemakers, plus sitting areas and designer toiletries. Suites have balconies, city views, and/or living areas with sofabeds. The 1- and 2-bedroom suites add living rooms.Loaner bikes are complimentary. Other amenities include a warm cafe/bar, a 24/7 gym and an indoor/outdoor pool. There’s also meeting and event space for 400 guests. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the beds
  • Walking distance to Square Gardens and Experience Fayetteville Visitors Center
  • Guests mentioned the service is friendly
  • Guests mentioned bars 31 times
  • Guests praised the architecture
  • The fitness center has elliptical machines
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Lisa Peruzzi

This is a long overdue review of the Graduate in Fayetteville The Graduate was our home base for our daughter’s wedding in June 2021, and where all of our out of town guests stayed Most importantly, I want to give 5 stars to the operational staff at the hotel! Kevin Cline, Tony and the others that work at the hotel daily were beyond helpful

Any requests were taken care of timely for the wedding party and guests I have been staying at the Graduate for a couple of years and those staff members have always made my stay greatUnfortunately, I would give the Event staff 2 stars Initially, when we booked the block and several suites things were taken care of in a timely and professional matter Unfortunately, the 6 months prior to the wedding it took a great deal of work to get in contact with the events person The week of the wedding, I was able to introduce myself to the coordinator, was given a cell phone number, but when I contacted for help, I received no reply, again thank you to the front desk staff for helping usFinally, I would say the reservation system for the Graduate could definitely use an upgrade It seems there is a lack of coordination between the central system and the hotel We were lucky and found that any errors or trouble with block room rates the hotel itself took care of for us

Jami Caldwell

Love this place: a great location, comfy, eclectic & fun albeit needing a little attention maybe The young lady working the front desk was very professional & friendly, kindly offering locations nearby for us to walk & sit outside to enjoy the beautiful weatherAdding a vent diverter at the a/c so the air isn’t just blowing up between the curtain & the window would be a good idea but we improvised 😉 & who doesn’t want to potty with Buck Rogers?

Robert Watson

Outrageously priced for a hotel without parking The front desk person was at the city parking garage trying to show people that just checked in how to get into the garage I was referred to this hotel and for the life of me, I have no idea

Ice machine not working on 9th floor, etc…I don’t see what’s great Hotels 1/4 this price have better rooms, service, and parking

6. Fairfield Inn & Suites by Marriott Springdale (3-star hotel)

About this hotel

Set in a business district, this straightforward hotel off Route 412 is 5 miles from Lake Fayetteville and 11 miles from the University of Arkansas.Unassuming rooms offer free Wi-Fi and flat-screen TVs, as well as coffeemakers, minifridges and microwaves. Suites add living rooms with sofabeds.Hot breakfast and parking are complimentary. There’s an indoor pool and a hot tub, in addition to a 24-hour gym. Other amenities include a convenience store and a patio.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The unassuming rooms have refrigerators
  • Some guests disliked the bathrooms
  • 9 min drive to the Shiloh Museum of Ozark History
  • Guests praised the friendly service
  • Guests mentioned pools 21 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Eric Grob

I made a reservation for our family on July 20 for an Aug 11 stay I checked in via the mobile app, and indicated a later arrival When we arrived- they switched my reservation from two double beds to one King

When I asked why they didn’t let me know that they had changed the reservation, the manager just said “yeah- that’s on us, we never told you” Instead of making it right- he just said “call Marriott” I would not recommend this hotel

Mindi D.

We arrived at almost 2am after a 2 hour delay getting luggage at Miami airport Mind you, we had called the hotel at 6pm between flights to let them know we would be in very early morning due to flight delays We were exhausted after traveling all day from CA

We arrived to find the hotel was overbooked and the room we had paid for was not available Instead of a king suite, we now had a 2 queen room on a bottom floor We were told the next 4 guests would have to be shuttled to a different hotel Not acceptable! The room was ok but nothing special and not a great start to our vacation

John Hutchens

The beds are bad All old school spring beds My wife moved and I got bounced all over

The hvac are old school with no thermostat, never could get it right Front desk said the holiday inn may be another option I am lifetime gold member I get Fairfield is their low end but this place is in bad need of being upgraded Unfortunately we have tried many other Marriott locations in NWA Not really any good options Won’t stay there again

7. Country Inn & Suites by Radisson, Bentonville South – Rogers, AR (2-star hotel)

About this hotel

Off Interstate 49, this relaxed all-suite hotel is 6 miles from the Crystal Bridges Museum of American Art and 7 miles from the Walmart Museum.Straightforward studio or 1-bedroom suites feature sitting areas with pull-out sofas. They also include flat-screen TVs and free Wi-Fi, along with coffeemakers, minifridges and microwaves. Upgraded suites add whirlpool tubs. Kids age 18 and younger stay at no charge in a parent’s room.A breakfast buffet and parking are complimentary. There’s also a heated indoor pool, a hot tub and a fitness center, as well as a 24-hour business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests liked the large rooms
  • 9 min drive to Rogers Aquatics Center
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “Housekeeping” 14 times
  • Guests praised the breakfast
  • Guests praised the fitness center

Feedback From Real Customers

Ashley S

The turn off to get in is in the parking lot of something else, and there are some large potholes to watch out for Staff was friendly Our phone in the room only worked on speaker but was still usable

The pool stays open til midnight which was a big bonus for us! There was always people in the pool and hot tub, but not too crowded Nice buffet in the morning with large variety of food fruit, waffles, eggs, sausage, bagels, muffins, cereal, juice, coffee, milk Room and hotel was clean Would stay again

Joel Reyes

Welcoming and friendly Although the location is a little hard to get to due to construction it is worth it The facilities are showing some wear but the Staff appears to maintain it to ensure the guests comfort

The breakfast selections are varied and fresh When encountering the Staff, there is a salutation The room was comfortable and clean A/C worked well as did the WiFi Parking lot appeared to be well lit and clean

Dennis Levesque

Ok so what to expect for the price, well I would say you get more than normal for that price but everything you would expect at that price point both good and bad The breakfast was OK, juice machine was broken and no bottles to supplement Service was awesome and they are very accommodating

Frustrating when I froze the first night with thin bedding and a wall thermostat that looked like it work but did not Had to use the controls on the window unit so the rest of the stay was fine Great water pressure Only 1 x elevator was working Location is great

8. Hyatt Place Fayetteville / Springdale (3-star hotel)

About this hotel

Set 5 miles off I-49, this modern hotel is 2 miles from both Lake Fayetteville Park and the Botanical Garden of the Ozarks.Bright rooms come with coffeemakers, minifridges and pull-out sofas. Upgraded rooms have park views. Suites feature separate living spaces.Amenities offered 24/7 include a market and a fitness center. There’s also a casual coffee and cocktail bar, plus an indoor pool and computers for guest use. Breakfast, Wi-Fi and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to Lokomotion Family Fun Park
  • Guests liked the friendly service

Feedback From Real Customers

Britt Standridge

This is the best hotel I have ever stayed in I’ve always been a big fan of home2 suites and Hilton hotels but this chain by far is better The beds are so comfortable I woke up without a back ache and that has never happened to me in a hotel before

The staff is super friendly and accommodating The continental breakfast is amazing with a large variety of fresh cooked food to choose from The hotel also has a fitness center with indoor swimming pool and hot tub Literally the only thing that could make this place better were if the rooms had a microwave lol Anytime I travel now I will look to see if I can stay in a Hyatt chain

Aaks Luthra

I’m a Hyatt Explorist, travel a lot for work and stay at multiple Hyatt Place’s all the time This is my third stay at this specific hotel and I’m only posting this review after I requested to speak with the manager and never heard back This hotel is clearly not up to the Hyatt Place standards

Here’s why:- the front desk staff has a very “unwilling to help” attitude even regarding basic asks that should be their responsibility (such as updating my housekeeping preferences, providing extra towels, etc)- the restaurant/bar has gas station offerings only — while they advertise differently It’s frozen items such as pizza that they heat up and serve for you (Thankfully better food options are a quick walk away)- the stairways are dirty (this morning I found stained dirty towels just tossed in the stairwell)- the young staff running / manning the hotel is unwilling to help with a quick “not my job” attitude- I have now checked into a “clean” room twice with heavily stained coffee mugs, towels, and not clean room and furnitureI’m sure the manager will now try to contact me while my polite request to speak went unanswered I’ll update this accordingly

Josh Renihan

We called 6 times from 9am to 1 pm and didn’t reach anyone at the hotel We called corporate and they put us on hold for 10 minutes and told us they couldn’t get a hold of anyone either Once we arrived, we waited 15 minutes for someone to come to the front desk and that was after a maintenance guy hunted her down

We asked to speak to the manager and she was very dismissive, even turning her back and walking away as we were speaking Her name is Melissa and she’s VERY rude $300/night room rates should come with a very minimal level of service, not zero service at all

9. Hyatt Place Rogers/Bentonville (3-star hotel)

About this hotel

Off I-49, this straightforward hotel is 2.5 miles from the Walmart Arkansas Music Pavilion and 4.3 miles from the Crystal Bridges Museum of American Art.Modern rooms feature partially separated sitting areas with pull-out sofas and desks. They also include wet bars, coffeemakers and minifridges, plus 42-inch flat-screen TVs and free Wi-Fi.The hotel offers a coffee/cocktail bar and a 24/7 market cafe. Other amenities include a seasonal outdoor pool, a 24/7 fitness room and a business center, plus a free local shuttle service.

Things You Need to Know

  • Guests liked the large, clean rooms
  • 7 min drive to the Walmart Arkansas Music Pavilion
  • Guests praised the friendly service
  • Guests praised the restaurant
  • The hotel has a boutique store

Feedback From Real Customers

Triple Seven Investigations and Protection

The staff was super friendly nice and knowledgeable The check-in procedure was quick and painless The room was beautiful spacious with a nice little living area

The breakfast was excellent However the reason I won’t be staying at this hotel ever again and the reason I’m only giving it a three star instead of a five star is due to the fact that there’s no microwaves in the rooms It is very impractical and inconvenient to make guests go all the way to the first floor and use the one microwave available for the whole building I travel 5 to 6 days a week sometimes and don’t always want to eat out so when I get to my hotel I want to be able to heat my food up and relax It’s unfortunate that a microwave will keep me away however that’s the one demise of this hotel

Janessa Toro

This hotel is okay! The bed was very comfortable The rooms are a bit outdated, carpet is older, furniture is a little dusty dirty, etc I picked this hotel because I felt it would be decent for the price and what I was looking for and it is fine

If you want something budget friendly then consider staying here The staff was friendly at check in!

Prentis Davis

Nice and quiet My stay here has been a great experience so far I will be back in AR in a few months for work, I’ll be staying here every time I come back

Staff was great! Very nice and professional

10. DoubleTree by Hilton Springdale (3-star hotel)

About this hotel

This suburban hotel is a 1-minute drive from Interstate 49 and a 9-minute drive from central Springdale.All rooms offer traditional decor and custom-designed beds, plus 42-inch flat-screen TVs, minifridges, microwaves and free WiFi. Suites add separate living areas, plus some rooms and suites offer whirlpool tubs.There’s a casual on-site all-day restaurant with a full bar. There’s also a 24/7 fitness center, an indoor pool, a whirlpool tub and a sauna. Additional amenities include 3 meeting rooms and a business center.

Things You Need to Know

  • Guests liked the clean rooms, which have refrigerators
  • Guests liked the beds
  • 8 min drive to Tontitown Winery
  • One of the few hotels in the area with room service
  • Guests liked the casual restaurant
  • Guests mentioned hot tubs 14 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Tony Gonzalez

I have a 7 kids my wife and I and I had the best experience i have ever had We will be definitely be coming back I called snd made reservations and receptionist was amazing

The housekeeping crew were awesome They came back and cleaned our room after we left for the day at 3:00pm We came back to a clean room 💯 I hope ALL Double Tree Hotels are at the same level as this one (We are from Oklahoma) Thank you 🙏🏽 PS…all my kids recieved a complimentary huge delicious chocolate chip cookie 🍪 That was huge for my family

Amy Linden

The hotel is dated They’ve done a few upgrades like new counter top in bathroom but the shower curtain “contraption” just doesn’t work Water ends up all over the floor

Steamy windows dont allow for a view, even though its the parking lot And, the bed was really uncomfortable Also, I’d wish they switch to refillable soap containers for the shower Allows for not having to call on housekeeping or just not deal with the annoying small bottles that end up wasting 1/3 of the product! Honestly, why use these bottles anymore??Front desk & bar were friendlyI’ll pick the Homes 2 Suites behind this property next time

Donna Goss

Reserving a room at Doubletree, means clean, safe and comfortUpon check-in, the lobby & reservations desk looked like the 60’s/70’s Furnishing we’re not only dated but worn out

Went to our room to find more of the same Room has not been updated in at least 4 decades Desk chair ripped, closet/hanging rack was about 3 ft off ground, dark & muggy Hideous doesn’t begin to describe this propertyI wouldn’t recommend for any reason!

11. Hilton Garden Inn Fayetteville (3-star hotel)

About this hotel

This modern hotel is 2.5 miles from Donald W. Reynolds Razorback Stadium on the University of Arkansas Campus and 3.1 miles from Dickson Street historic district.All rooms offer custom-designed beds, plus free WiFi, flat-screen TVs with premium cable channels, minifridges, microwaves and Keurig coffeemakers. Suites add separate living areas with sofabeds.Parking is free. There’s a casual grill and bar serving cooked-to-order breakfast and American fare, as well as 24/7 pantry. Additional amenities include a 24/7 fitness center and an indoor pool, plus a 24/7 business center and meeting rooms.

Things You Need to Know

  • Guests praised the clean rooms
  • 12 min walk to Bryce Davis Park
  • One of the few hotels in the area with room service
  • Guests praised the service
  • Guests mentioned lobbies 15 times
  • Guests liked the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Nicole Jacobsen

The room was clean Unfortunately that’s the only positive I can share The restaurant which is more of a diner did not have any options for people with dietary restrictions – dairy and gluten free options such as a carton of oat milk or plain yogurt are not expensive and would be a very appreciated addition

There was no breakfast menu available, only a basic buffet like you would expect in a lower end hotel We ordered soda and wine in the evening, expecting it to be covered by the food and beverage credit under our Gold membership Upon checkout, Amanda told us first that food and beverage credits were only for Diamond members, then once we asked her to confirm she told us that the beverages we ordered from the bar could not be covered by that credit When I explained we had those beverages covered at other Hilton hotels, and again asked her to confirm, she became rude and condescending, telling me she worked at the doubletree too and it wasn’t possible Limitations on food and beverage credit, if they exist, should be disclosed at check in Overall, we felt unwelcome, dismissed because we were not Diamond members, and without any options When I said I would be leaving a review she said in a snarky tone, “You go ahead and do that” Will not stay here again, and very disappointed This could have been handled politely and respectfully with the same outcome and it would not be an issue This was not our experience in Arkansas, everyone else we encountered was extremely friendly and welcoming – just not the staff at your front desk

Grace Layman

Room was clean and nice That is about where the positives end NEVER stay on the first floor

Heard the tv next door, the kids yelling at the pool at 7am, doors slamming all nightBar and Grille was a major letdown Apparently they are running off a limited menu 3 entree items available- burger, chicken sandwich, grilled cheese Definitely should let people know or post this somewhere The restaurant was the main reason we picked this hotel- huge letdown We ended up having food deliveredBartender Michael was not friendly, he acted like he was inconvenienced by doing his job but he did check on us frequentlyCalled the day before about early checkin The manager told me to call the morning of to see if they had rooms available Called the next morning and was told “you’ll just have to see when you get here” Overall not impressed, and I stay at many Hilton’s

12. Homewood Suites by Hilton Fayetteville (3-star hotel)

About this hotel

Off Interstate 49, this extended-stay hotel is 2 miles’ drive from the University of Arkansas and 3.8 miles’ drive from downtown Fayetteville.Contemporary rooms, from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus pull-out sofas and flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s a convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include a fitness room and gas grills on a patio, plus an indoor pool with a whirlpool tub.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • Some guests disliked the bathrooms
  • 12 min walk to Bryce Davis Park
  • Guests praised the service, which has a concierge

Feedback From Real Customers

Kimberly Stoker

This place was very nice! We had our dog with us and they were very accommodating There was a lot of construction happening around the hotel but it didn’t bother us at allThey had a really nice indoor pool area that seemed to be occupied every time I walked by

Our room was very clean We had a queen bed with the pull out couch bed for our daughter There are also plenty of restaurants nearby

Heath Leuck

Hilton corporate reservation line made an error and I lost my reservation However, the Hotel Manager made calls and worked magic on a weekend that is 100% booked everywhere The staff was very courteous and understanding

It worked out for me, but given the level of response and understanding, if it did not I still would of been very happy with the way I was treated by the local team and management

S J

The GM Bryan Rose is one of the best Ive dealt with especially in terms of customer serviceThought we had a bed bug issue while we were there, but the management and staff throughly inspected every aspect of the rooms, allowed us to search as well and nothing was foundBryan politely informed my northern-self that chiggers are a thing down south, and that is definitely what got me Main point to this review is The homewood suites is an Amazing hotel with HUGE rooms, that I will definitely be returning too

second point is watch out for chiggers down south, 140 bites is no joke!! same place you’d look for ticks and such are where they would be

13. Inn at the Mill, Ascend Hotel Collection (3-star hotel)

About this hotel

Set near Interstate 49, this upscale inn occupies a modern timber-frame property attached to a 19th-century water mill. It’s 6.5 miles from Fayetteville and 10.3 miles from Stonebridge Meadows Golf Club.Warm, elegant rooms have sitting areas, free WiFi and flat-screen TVs. Suites are individually-decorated; some include 4-poster beds, antique furnishings, marble bathrooms and Jacuzzis, plus loft areas, and balconies.Continental breakfast is complimentary. There’s a contemporary restaurant with floor-to-ceiling windows serving modern international dishes, plus a cocktail bar.

Things You Need to Know

  • Guests praised the clean, large rooms and the beds
  • 6 min drive to Lokomotion Family Fun Park
  • Guests praised the friendly service
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Kerri Mains

What a beautiful and peaceful place to stay!Breakfast was excellent, reminded me of eating at a little rustic bistroBeds are super comfortable Rooms were very clean

Staff is amazing!!! Jennifer at the front desk in the morning, greeted us with a good morning and a smile! What a ray of sunshine to start our day!We will definitely be back tostay next time we are in the area!

Billy “CountryBoy924” Towner

This little Inn was amazing all around The staff was extremely friendly and helpful We showed up for a wedding WAY before normal check in time and they did everything they could to make sure we got into our room quickly so we could get ready

The rooms to some will feel dated on the surface, but open the drawers and turn on the lights and you’ll find very modern amenities hidden behind rustic décor Even though it is right off the highway, you wouldn’t know it It was very quiet through the entire night We will definitely be staying here again, just to stay!!! Thank you to you and your staff for making our visit your first priority!!!

Ryan Tharp

I have stayed here a few times now when in town on business This is one of my favorite places to stay To say it’s unique is an understatement

It has more of a home feel than any other hotel I have stayed at The rooms are always clean and the staff is always friendly It’s a quiet location The only thing that could improve is the breakfast option

14. Hampton Inn Fayetteville (3-star hotel)

  • Address: 915 Krupa Dr, Fayetteville, AR 72704
  • Phone: (479) 587-8300
  • Ratings: 4.4 (470 reviews) Very good Eco-certified
  • Website : Hampton Inn Fayetteville
  • Check-in time: 11:00 AM
  • Check-out time: 11:00 AM
  • Quick Summary: Colorful lodging with an indoor pool, a gym & a business center, plus free breakfast & parking.

About this hotel

Situated 2-minutes from Interstate 49, this casual hotel is 2.7 miles from downtown historic Fayetteville and 14.6 miles from Ozark National Forest.Bright rooms have free Wi-Fi, flat-screen TVs, work desks and ergonomic lap desks, plus coffeemakers, minifridges and microwaves. Some have pull-out sofas and whirlpool tubs, and studios add sitting areas.Free perks include a breakfast buffet, weekday breakfast bags to go and parking. There’s also a business center, an indoor pool, a hot tub and a fitness center, plus a convenience store and laundry facilities.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 9 min walk to Finger Park Trail
  • Guests praised the friendly service
  • Guests mentioned hot tubs 10 times

Feedback From Real Customers

Becky Moore

Very clean, up-to-date hotel The free breakfast was better than most during pandemic times Room was nice, bed was good

The big disappointment was the indoor pool The water was so green and murky I did not get in I asked at the desk but maintenance was unavailable Got in the hot tub because it appeared clean but the whirlpool setting didn’t work Was disappointed because we wanted a relaxing morning with these amenities

15. Best Western Plus Castlerock Inn & Suites (3-star hotel)

About this hotel

This straightforward hotel is 3 miles from The Peel Mansion Museum & Heritage Gardens, and 4 miles from both the Museum of Native American History and interactive exhibits at the Scott Family Amazeum.Down-to-earth rooms and suites offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, pull-out sofas and coffeemakers.Breakfast is complimentary. Other amenities consist of a heated indoor pool, a hot tub and guest laundry facilities, plus a 24-hour gym. Parking is available.

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • 5 min drive to Osage Park
  • 17 min drive to Northwest Arkansas Regional Airport
  • Guests praised the restaurant
  • Guests mentioned lobbies 16 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a hot tub
  • Guests praised the indoor pool

Feedback From Real Customers

Jim Harrington

We’ve stayed here many times in the past so we expected it to be solid The room was just average, nothing special at all The breakfast is billed as the “best hotel breakfast in town” but even though they say it runs to 10am on Sunday, they don’t replenish anything after about 9, so there was basically nothing left to eat when we got there at 9:30, and the attendant refused to put anything else out

Their canteen hasn’t been stocked in a while so there was no bottled water to buy We won’t be staying here again Don’t waste your money

Darian Collier

Do not create a hotel block here – they will not follow the contract and hold rooms as long as they tell you them will Very unprofessional staffingI had a hotel block contract with them that was made September 2021 for my April 2022 wedding

About four months before my wedding, guests were trying to call to reserve their rooms from the block The hotel had lost the info for the hotel block I had to reset everything up I should have taken this as a sign to find a different hotelThey created a new contract for the hotel block that said they were going to hold my hotel block until April 7, 2022 Meaning guests had until that day to call for their rooms – that the hotel was to hold these rooms until that dateWell early March I had a couple guests try to call to get their rooms and they were told the hotel had already released the rooms and they would have to pay a new rateThe rate they gave kept changing to be higher and higher just because Garth Brooks was also playing that weekend They wanted more money because they knew people would pay to stay to see Garth Brooks Every time a guest called, they would be told a different, higher priceThe manager kept dodging our calls and would not make right to the contract THEIR hotel created for my wedding hotel block Because of this, I had family that could not attend my weddingWould not recommend booking here if it is an important stay

Frances Dowtin

We went in to rent a room from Best Western on Saturday August 20th ,we were looking forward to a little down time in the pool the sign outside was lit saying they had pool and spa ,We got inside I gave the young lady my name, She asked for my card , I gave the lady my card she run the card , this was a debit not credit card, as the lady is taking care of this process off checking us in I asked her where the pool was and she informed me that the pool is down at this point and time , I had not signed any paperwork of any kind I let her know if the pool is down I was going to just go ahead and go to another hotel with a pool , The paperwork that she had placed in front of me I wrote Void on it and had never signed it , she informed me that she had already ran my card and couldn’t stop the transaction until her night manager came in around 12 and he would get it back in my account by Sunday morning , The young lady at the desk said that I would have it back because it would be voided and wouldn’t pulled it out if I was not renting the room , so here I am Monday and now I am being told I will not get my money back until Friday, so they being Best Western is able to automatically take my money and have it immediately without any signature on paper, which means they have no authorization from me to run that card , The paperwork that young lady put in front of me to get me to authorize the card I wrote void on it and she still authorized my card , so now it will be Friday which will be seven days before I get my money back, best Western is trying to tell me that it all depends on how long it will take my bank to give it back to me, but my bank is very good about giving me my money back immediately and they have done so in the past on different things I have ordered that were not in stock, it is my bank policy to immediately put money back in my bank as soon as it’s returned …… Best Western is riding on my $114 for seven days without me getting any interest for them using my Money… I will not be staying at the best Western anymore just lost a loyal customer by being very and loyal

16. Inn at Carnall Hall (3-star hotel)

  • Address: 465 Arkansas Ave, Fayetteville, AR 72701
  • Phone: (479) 582-0400
  • Ratings: 4.4 (329 reviews) Very good
  • Website : Inn at Carnall Hall
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Traditional rooms in a 1905 campus hotel offering free Wi-Fi, a low-key restaurant & a cafe/bar.

About this hotel

Set in a 1905 Colonial Revival building that served as a women’s dormitory on the University of Arkansas campus, this refined hotel is 1 mile from downtown Fayetteville and a 10-minute walk from Dickson Street nightlife.Understated rooms with traditional wood furnishings feature flat-screen TVs, free Wi-Fi and coffeemakers. Upgraded rooms add sitting areas with sofabeds, and/or minifridges. Room service is available.Amenities include a low-key restaurant, a cafe/bar and 2 meeting rooms.

Things You Need to Know

  • Guests liked the rooms and praised the beds
  • Walking distance to the Clinton House and Wilson Park
  • Guests liked the friendly service
  • Guests liked “brunch”, mentioned 11 times in reviews
  • Guests praised the breakfast
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Christine Smith

We went here for brunch There was no waiting and the server brought a high chair for my grandson I had the classic breakfast: 2 very fresh eggs, the most delicious bacon I’ve had, with slightly burned wheat toast with great butter and jelly

Everyone really liked their food The blueberry pancakes were delicious and so was the omelet We would definitely come back

Joseph Rouse

A charming hotel right on the University of Arkansas campus Beautiful, historic architecture but updated with the modern conveniences one expects at an up-market hotel Super friendly staff, comfy bed and a well appointed bathroom

Plenty of parking I booked this place on a whim while road-tripping through the area and I’m super glad I did Highly recommended

Kathy Fitzsimmons

Rooms are small, but beds are comfortable Breakfast was great, but we went to the bar / Cafe for pizza and were shoved aside I even walked up to the bar to order and the guy went right to people who came in after us and took their order

I laid the menu down on the bar and walked out Glad we did We walked to Marly’s and it was excellent!

17. Home2 Suites by Hilton Springdale (3-star hotel)

About this hotel

Off Interstate 49 and opposite the Northwest Arkansas Convention Center, this laid-back, all-suite hotel close to casual eateries is 5 miles from Lake Fayetteville Park.Straightforward studios provide kitchenettes and sofabeds, in addition to flat-screen TVs and free Wi-Fi. Suites add separate living rooms.Breakfast and parking are complimentary. Other amenities include an outdoor pool, a fire pit and a gym. Pets are welcome (surcharge).

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 9 min drive to Tontitown Winery
  • Guests mentioned beds 14 times
  • The fitness center has free weights
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Johnny Fizz

The room was ok The service was a bit slow There was a mystery switch on the bedroom wall that we never figured out what it was for

The views out our windows were awful Completely blocked by trees It’s not exactly a quiet hotel as you could hear everything outside and inside other rooms The bedroom curtains were, to say the least, very strange 1/2 cover nothing but a wall which made it difficult to get into bed from both sides As this was my first stay in Arkansas, I’d sleep somewhere else next visitIt’s only saving grace was the decent breakfast selection and how clean the room was

Jessica Rivera

The room smelled of urine, coming with a strong smell from the restroom and hair was in the shower I had cleaning supplies with me and cleaned the entire space or I would not have been able to stay here Unexpected from a Hilton, but their cleaning staff clearly needs to be more thorough

Multiple lights on the 4th floor were also either out or flickering, adding to the lack of upkeep and lack of security Will not be back

Ted Dudziak

We spent 9 days there and the rooms were very spacious and comfortable There was a complete kitchen and they offered on request a hot plate and pans The lobby breakfast was excellent as they had eggs with cheese, biscuit with gravy, hash browns, waffles, bagles and English muffins with a toaster nearby (run it through twice for crispy)

They varied the meat every day offering Italian sausage cut on the bias, pork sausage or bacon Cereals were avaliable along with juice Please tip the staff for their efforts preparing the food For later in the day there are cold and frozen sandwiches avaliable along with drinks for purchaseWe would certainly go again

18. Staybridge Suites Fayetteville/Univ of Arkansas, an IHG Hotel (3-star hotel)

About this hotel

This informal all-suite hotel is a 15-minute walk from the University of Arkansas and 2 miles from Donald W. Reynolds Razorback Stadium, home of the Arkansas Razorbacks football team.Casual suites feature free Wi-Fi, kitchenettes and flat-screen TVs, as well as sitting areas with pull-out sofas. The 1- and 2-bedroom suites have separate living rooms.Complimentary perks include parking, a breakfast buffet and regular evening socials. There’s also an indoor pool and a 24-hour exercise room, plus a convenience store, guest laundry facilities and a BBQ area.

Things You Need to Know

  • Guests praised the clean rooms, which have refrigerators
  • Guests praised the kitchenettes
  • 6 min drive to Kessler Mountain Regional Park
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned “dogs” 11 times
  • The fitness center has elliptical machines and free weights
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Linda Sloan

Great hotel overall! The beds were so comfortable I was able to sleep on my stomach; due to neck complications that usually prevent me from sleeping on my stomach, this was a dream Wish I could’ve stayed longer to use the kitchen but it was just perfect anyway Complementary breakfast was great serving hot and cold foods with lots of sitting area

I would definitely recommend this hotel to anyone who’s in the area

Samantha Halderson

It was a very awesome place to stay it’s right across the road from the baseball stadium There’s a bank with an ATM right beside it and the liquor store right beside it You are also only 6 minutes away by car and 2 miles away by foot from the Fayetteville strip where the bars are at and restaurants

It’s a lot of fun definitely the college town A lot of the bars you do have to go pay to get in There are some that you don’t have to pay to get in The hotel is a lot of fun it’s nice and clean they have a gym they have a pool have a big Buffet all the employees are very nice Very nice clean place we stayed in a suite is big and spacious had a kitchenette You should come check them out

Melisa Anderson

Extended stay suites with kitchens Kitchens are equipped with everything you need to prepare your meals including a dishwasher and garbage disposal There’s a full-size coffee pot as well

A continental breakfast is provided as well as a reception with drinks and appetizers (Mon-Wed only) There’s a beautiful courtyard with a separate pool houseThere are a lot of people staying here currently who work 2nd and 3rd shifts so expect to hear people moving around at all hoursOverall, it’s a comfortable room with a decent bed Pillows leave something to be desired

19. Aloft Hotel Rogers-Bentonville (3-star hotel)

About this hotel

Off the I-49, this chic hotel is a mile from the Razorback Regional Greenway and 7 miles from the Crystal Bridges American Museum of Art.Sleek rooms have 9-ft ceilings and include 42-inch flat-screen TVs, free WiFi, coffeemakers, and minifridges. Suites add living rooms. Kids get air mattresses, bedding and goody bags, while dogs receive beds, treats and toys (fee).Parking and breakfast are free. Other amenities include a stylish bar offering snacks and live music, as well as a 24-hour self-service eatery, a convenience store and a BBQ/picnic area. There’s also a 24/7 gym, a spa and an outdoor pool, plus a business center and a meeting room.

Things You Need to Know

  • 5 min drive to the Walmart Arkansas Music Pavilion
  • Guests mentioned the service is friendly
  • Some guests disliked the air conditioning and others complained about the kitchenettes
  • Guests mentioned lobbies 35 times
  • Guests mentioned “Billiard table” 11 times
  • Some guests complained about the breakfast
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Jennifer Raney

It was OK The staff was very helpful and wonderful and they are pet friendly, which was great But, this is not at all one of the nicer Aloft hotels we’ve stayed at and it’s a bit worn

The grass outside was overgrown, one of our room shades was nearly broken off, one of the wall/bed lights did not work, the safe did not work, and it was fairly loud given the highway proximity I would certainly stay again, but it’s definitely not as nice as other Aloft hotels we’ve been to

Patricia Lancaster

Amazing stay!! First time staying in this hotel and I was very pleased Beds were very soft and comfortable Had coffee pot, cups, plenty of towels, 4 pillows to each bed, a gym, pool table and an amazing lobby

Altho they don’t have breakfast they do offer many items in the lobby to buy as well as all the restaurants are so close go enjoy them Staff was so polite and accommodating Rooms are alittle small but I have stayed at many hotels and I will say this is my favorite It does have a 60s vibe which I absolutely loved as well

Drew Currier

Second time staying here, first time was amazing, this time however room 230 had a noise ALL night I couldn’t figure out what it could be, but it sounded like a very loud toilet flushing about once every minute it did it the entire stay all night all morning All most sounded like a sump pump was right outside our window or something

I’m not sure if we’ll give the hotel another try, for someone who LOVES their sleep this was a huge problem, I did not bring it up to staff during the stay

20. Holiday Inn & Suites Bentonville – Rogers, an IHG Hotel (3-star hotel)

About this hotel

Off I-49, this relaxed hotel is 2 miles from the Pinnacle Hills Promenade mall and 7 miles from the Crystal Bridges Museum of American Art.The straightforward rooms feature complimentary Wi-Fi, flat-screen TVs and minifridges, plus tea and coffeemakers. Upgraded rooms add microwaves and/or pull-out sofas, while suites have living rooms and wet bars. Room service is available.Parking, and coffee in the lobby are free. There’s also a casual Mexican and Italian restaurant with a bar. Additional amenities include an exercise room, an indoor pool, a whirlpool tub, and a furnished patio with a BBQ. Breakfast is offered.

Things You Need to Know

  • Guests liked the beds
  • 6 min drive to the Walmart Arkansas Music Pavilion
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned the service is friendly
  • Guests mentioned hot tubs 12 times

Feedback From Real Customers

Peter Ferris

Stayed here overnight while attending a concert at the Walmart AMP There’s likely not a cleaner, friendlier or more efficient place between there and the AMP – in fact, we could see it from our room Free breakfast was great as well, well stocked and fresh

Nothing critical to say about this place I traveled for work for many years and I have to say, this is the BEST Holiday Inn I’ve started at Would stay again & recommend! ⭐⭐⭐⭐⭐

Greg Davis

If you HAVE to stay at a holiday inn stay at the one on Walton It’s significantly better and likely cheaper I hope it’s not the same owner as it would inadvertently award horrible management

The one actually in BentonvilleThe gym here is horrendous 3 of the 5 piece s of equipment are broke and at best are home type – not meant to withstand widespread useThe fixtures (chairs, lights, couches) in the room are decrepit I’ll add pictures momentarilyTickets for breakfast are lameBack to the gym – equipment despite acknowledgement by staff over several months hasn’t been addressed Traveling weekly across the country it’s the second worst I’ve ever seenHeavy traffic so you can’t safely walk anywhereTwice my key card didn’t work No it wasn’t by a magnetThe carpet is repulsive and quite frankly an injury and lawsuit concert as it has 2-3 inch bumps all over

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