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17 Best 5 star hotels in Sulphur, LA (2022)

5 star hotels in Sulphur, LA

1. Tru by Hilton Lake Charles (2-star hotel)

About this hotel

Overlooking the Contraband Bayou, this contemporary hotel is a mile from I-210, 4 miles from the Mardi Gras Museum of Imperial Calcasieu and 5 miles from Lake Charles.Sleek rooms with a modern vibe feature free Wi-Fi, flat-screen TVs and minifridges; some have bayou views.Complimentary perks include hot breakfast, tea and coffee in the lobby, and parking. There’s also a 24-hour convenience store, a fitness room and a game area.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 5 min drive to the Golden Nugget Lake Charles
  • Some guests complained about the kitchenettes
  • 15 min drive to Lake Charles Regional Airport
  • Guests mentioned “Soap” 16 times
  • Guests mentioned lobbies 18 times

Feedback From Real Customers

John Mulligan

Plenty of parking on all sides of the hotel The main entrance is on the south side The staff were very professional and courteous

The rooms are simple and compact The towel hangers in the bathroom were half falling out of the wall and the bathroom door wouldn’t close all the way The water in the shower was excellent! High water pressure and the water got hot fast No coffee maker in the room Just a mini fridge There is no closet, just a rod with hangers above the refrigerator The rooms on the north side of the building have a pretty view of the waterway The walls are very thin Could hear the person in the room next to mine snoring The beds are terrible You can feel the springs and the sheets and pillows are terrible Until they replace the beds and bedding, I wouldn’t recommend staying here

Shirley Hardin

When we arrived for our stay we ask for a later check out because my husband had a meeting and of course they say sure the latest you could check out was 2 I said perfect since my husband‘s meeting was over at one!! So then at 11:05 someone from the front desk called to say I have to check out or pay for another night I said when I checked in the lady gave me a later check out She said that wasn’t possible😩 would not recommend and will never be back

2. The Mulberry Hotel

  • Address: 917 Mulberry St, Westlake, LA 70669
  • Phone: (337) 214-1677
  • Ratings: 4.9 (436 reviews) Excellent
  • Website : The Mulberry Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Casual rooms in a straightforward hotel with a 24-hour snack shop, a gym & breakfast.

About this hotel

Set off of US-90, this relaxed hotel is 5 miles from Millennium Park and Charpentier Historic District.The straightforward rooms and suites feature Wi-Fi and flat-screen TVs, plus minifridges, microwaves, and tea and coffeemaking facilities. Suites add seating areas and kitchenettes.Continental breakfast is available. Other amenities include a 24-hour snack shop, a fitness room and guest laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • Guests praised the bathrooms
  • 5 min drive to the Calcasieu River Bridge
  • Guests praised the service
  • Guests mentioned casinos 17 times
  • Guests praised the breakfast

Feedback From Real Customers

Patti

I could not believe this hotel is 5 year’s old, it looks and smells as brand new! Well maintained, clean and furniture is newThe rooms are spacious and comfortable I chose this hotel because I read previous reviews and so far they’re accurate

I’m big on customer service and for sure they have it! The staff is polite, smiling and accommodating I was surprised the owner in person makes sure breakfast area is ready for his guests and he greets everyone and ask how was their stay at the hotel I’m impressed! I’m very happy I chose this hotel

Micah Talbert

The staff was excellent, especiallyKayla(Supervisor), Savanna(Manager) was so very nice and very kind The entire hotel was super clean like brand new Our room was spacious, we had the queen suite, slept 4 people comfortably

Amenities in our room; regular size refrigerator, 2 burner stove top, kitchen sink, and more Plenty of food places, super market stores in the area(Popeyes directly across from hotel) This is an awesome hotel, highly recommend Very peaceful and close to all attractions, I’ll stay here againThanking staff for making my family feel😊 at home

Alyssa Martin

10/10 Stay at this local gem! We had a terrible experience with a hotel up the road and needed to find somewhere to stay for the night We googled and found this hotel VERY clean! The front desk clerk was extremely helpful and so nice! The pillows and beds are amazing

And the shower is perfect! Thank you for providing travelers a place that feels like home We have found out new spot to stay! Don’t hesitate to book your room now

3. Residence Inn by Marriott Lake Charles (3-star hotel)

About this hotel

Off Interstate 210, this straightforward all-suite hotel is 3 miles from the boardwalk along Lake Charles and 14 miles from Sam Houston Jones State Park.Laid-back studios feature free Wi-Fi and flat-screen TVs, as well as kitchens, sofabeds, and sitting and dining areas. The 1- and 2-bedroom suites add separate living rooms.Complimentary perks consist of a hot breakfast buffet, parking and grocery delivery service. There’s also an outdoor pool and a 24-hour gym. Minimum-stay rules apply.

Things You Need to Know

  • Guests praised the kitchenettes
  • 4 min drive to Tuten Park
  • 16 min drive to Lake Charles Regional Airport
  • Guests praised the service, which has a concierge
  • Guests liked the restaurant
  • Guests mentioned showers 11 times
  • The fitness center has weight machines
  • Guests liked the nightlife

Feedback From Real Customers

Future Mrs C

Clean rooms, super comfortable bed The bed was SO comfy that I slept passed my alarm, which never happens! Very very clean sheets and bathroom Kitchen area was a bonus

Well stocked for everything you need We will stay here instead of casino rooms [ew in comparison and no fridge or kitchen there!] We love this hotel and have found a new spot we will stay every time my family visits!!The 2 staff members were also very pleasant All around a great experience, thank you 😊

Jacinta K.

I recently stayed at the Residence Inn Lake Charles from May 20 – May 22, 2022 & May 26 – May 28, 2022 When I checked in for the stay on May 20th, I was appalled at the lack of cleanliness of my assigned room Marriott provides a commitment to cleanliness especially since the pandemic; however, my bathroom was dirty

There was hair on the shower door and even a dirty washcloth left in the shower I had to go to the lobby to request that the dirty washcloth be removed Honestly, I would have just removed the towel myself and cleaned the shower, but I did not have any glovesand who knows what bodily fluids was left on that washcloth! Because of my travel plans, I really did not have many options of other places to stay I do have elite status with Marriott, so I could have stayed at another property, but I had previously stayed at the Courtyard in Lake Charles and my room there was dirty as well And to be honest, if it were not for Heidi, I would have given a rating of 1! But Heidi was amazing! She came to my room and got the towel and even offered to clean the shower herselfIt is also important to mention that my room was not ready at 4:00 PM for check-in either In fact, I was asked to give them at least an additional hour so that the room could be “cleaned” So, since the room was not cleaned when I was allowed to check-in, I am not sure what was done during the extra time that I allowed for it to be cleanedAgain, Heidi was great! I truly appreciate her attentiveness and customer service; however, that does not mitigate the fact that Marriott did not live up to its reputation in this caseIf the review was just for Heidi, I would give her a 10!

Joshua Roberts

Booked two suites for myself and my staff while in town! After working outside all day we just wanted a nice hot shower After running the water for a while it never heated up so I called down to the front desk and he told me to turn on the kitchen sink, the bathroom sink and wait 15 minutes because something to do with the lines I was pretty floored by this since I was paying $275/night for a room

After waiting 20 minutes it never heated up so my fiancé and I took a cold shower and then left for dinner I assumed that it would for sure be hot by the morning but yet again I had to take another cold shower I informed the lady at the desk the next morning and she could care less We will be there for two more weeks, however I am taking my business elsewhere Overall the hotel was clean and had a nice breakfast but I refuse to pay $275/night for a cold shower, twice lol

4. Best Western Plus Executive Hotel & Suites (3-star hotel)

About this hotel

In a commercial area off Interstate 10, this unpretentious hotel is 4 miles from the Creole Nature Trail Adventure Point and 7 miles from L’Auberge Casino.Straightforward rooms offer free Wi-Fi and flat-screens, plus microwaves, minifridges and coffeemakers. Upgraded rooms add sitting areas with sofabeds. Suites feature separate living areas.Breakfast and parking are complimentary. There’s also an outdoor pool and an exercise room. Other amenities include a business center, meeting space and a coin-operated laundry.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 6 min drive to the Israel LaFleur Bridge
  • Guests praised the friendly service
  • Guests praised the restaurant
  • One of the few hotels in the area with a casino

Feedback From Real Customers

Patti Sabatello

Nice hotel! Great location for travel, right off the highway! Front desk ( Jackie) very helpful and made an excellent recommendation for seafood- Cast and CeaverGuest laundry, washer and dryer available and Free!

5. Candlewood Suites Lake Charles South (2-star hotel)

About this hotel

Along a leafy road off I-210, this unfussy all-suite hotel is 15 minutes’ walk from eateries in Prien Lake Mall, and 3 miles from both Lake Charles Civic Center and Prien Lake Park.Featuring kitchens, the unpretentious studios offer free Wi-Fi, flat-screen TVs and DVD players, as well as pull-out sofas. The 1-bedroom suites add separate living rooms.Parking and use of laundry facilities are complimentary. There’s also a fitness room and a convenience store. Pets are welcome (surcharge).

Things You Need to Know

  • 4 min drive to Tuten Park
  • 14 min drive to Lake Charles Regional Airport
  • Guests praised the service
  • The fitness center has treadmills

Feedback From Real Customers

Tram Younger

Absolutely loved our stay here! Pet deposit is $75 if you’re bringing pets! The rooms were nice and spacious, the kitchenette was stocked with cooking and eating utensils as well cookware! There was also a toaster and soaps already for the dishwasher and sink and a pitcher in the fridge already! The bed was so comfortable and I had no issue sleeping for once! They also had a body pillow on the bed which was nice Will definitely be staying here again if I’m in the area!

L Smith

This was a nice Hotel with a convenient location!! The rooms were setup nicely and it was almost clean to perfection There was a fully stocked kitchen and TV services were great! The microwave and refrigerator in the kitchen could have been better paid attention to and there was trash, with solid waste left under the kitchen cabinet Also my card was authorized twice for a one day stay, which didnt allow me to use those funds

I may would stay again, if they resolve these issues

Ash Carol

Customer service was amazing Everyone was extremely nice and helpful Long story short we came back to the hotel around 3:00 am and lost our wallet

An African American man picked it up and held it hostage from us and threaten us saying we had to give him money in order for us to get it back He was staying at the Motel 6 not Candlewood We had to give him $150 to get our stuff back but we finally got it back after an hour of being harassed and threatened by this man We called the cops but they didn’t show up till 45 minutes later when we needed assistants It was ridiculous and definitely did not feel safe around that area again Overall hotel was great, housekeeping supervisor Lekitha and Nigh shift Auditor Hermann were the sweetest and made out stay AMAZINGUpdate: I spoke to Darrel the assistant manager of the hotel and he was extremely respectful and understanding He said he spoke with Motel 6 and are handling the situation

6. Wingate by Wyndham Lake Charles Casino Area (2-star hotel)

About this hotel

This unfussy hotel is a 1.1-mile drive from the casino at L’Auberge du Lac Resort and 3.7 miles from the Children’s Museum.The relaxed rooms have free Wi-Fi, flat-screen TVs and desks, plus coffeemakers and kitchenettes. Some offer pull-out sofas. Suites add separate living areas with pull-out sofas and whirlpool tubs.Amenities include free parking and hot breakfast. There’s a 24/7 fitness center, an outdoor pool and a hot tub, plus meeting rooms and a business center.

Things You Need to Know

  • Guests praised the beds
  • 3 min drive to the Golden Nugget Lake Charles
  • 14 min drive to Lake Charles Regional Airport
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the nightlife
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Isaac X. Pinhas

I had no expectations but just wow First room had not been made at all, beds were bare, floors not vacuumed etc Annoying, but no biggy, mistakes happen

Second room There was urine in the toilet on arrival The AC register in the bathroom has been leaking water since arrival Literally on to the toilet seat And on our heads when we go to the bathroom Every towel used just to keep the floor dry The ceiling drywall cracks tell me that this is not a new issueWe were offered a third room and decided to tough out the one night rather than move children and bags againFront desk was nice and seemed embarrassed for the issues, but I think they already knew this hotel is a maintenance messBed linens appear clean but stained

Kevin Andrus

Needs an update All the furniture is beat up and scratched Mismatched chair and foot stool in our room

Dead bugs in the bath tub We asked for 2 extra blankets and lady at desk said she could only find onewhat? There is only 1 extra blanket in this place Got there cleaning crew was on our floor being loud and using cuss words Cleaning people where not wearing any kind of uniforms And this morning with the do not enter sign on the door we had a cleaner unlock our door and walk in with out knocking Very unprofessionalbreakfast was a joke, the lady actually told us they where waiting on a truck thats why there was not much food

7. L’Auberge Casino Resort Lake Charles (4-star hotel)

About this hotel

Set on the Bayou Contraband waterway, this upscale casino resort is a 7-minute drive from the intersection of Interstates 10 and 210.Warm rooms include flat-screen TVs, coffeemakers and free Wi-Fi. Suites add fridges. Some have claw-foot tubs, floor-to-ceiling windows and/or private patio gardens with outdoor tubs.The modern casino has slots and table games, plus a casual bar. Dining options include an Asian restaurant, an upscale steakhouse with a wine bar, and a coffeeshop. Perks include a golf course, an outdoor pool with a lazy river and private cabanas, plus a spa and on-site shopping.

Things You Need to Know

  • 11 min walk to the Golden Nugget Lake Charles
  • Some guests complained about the kitchenettes
  • One of the few hotels in the area with room service
  • Guests liked the Asian restaurant and praised the restaurant service
  • Guests mentioned “Lazy river” 25 times
  • Guests praised the grounds
  • Guests praised the breakfast

Feedback From Real Customers

Merie

Usually only stay in the suites here but was booked one with the really nice ceiling shower Really enjoyed my stay, the table games are up to par The staff was very friendly, all around good atmosphere! Made me feel as if I was in a log cabin when I walked in

I don’t dabble in eating here, I like to try local spots if/when I can I can say if you stay here definitely try the spa and pool area! There’s also a quaint little bar near the entrance where they have live music!

Kassie Avant

Great place! Very well kept and clean Good casino floor All bartenders very nice, strong drinks

We ate at Asia and it was so tasty! We just went for a few hours one night, so I didn’t get to try out the pool yet But it looks awesome lazy River, pool and hot tubs, swim up bar! Definitely going back soon for the outdoor amenities also

Jordan Klivansky

We had a wonderful stay here! This place is like a little paradise I loved the pool with swim up bar At the casino I played blackjack and had a blast! The restaurants had phenomenal food

We went to Draco for dinner and the southern kitchen for brunch The golf course was very nice and some is still being redone Shout out to Jamaine the gentleman that helped us book an additional room and check in He went above and beyond to help us!

8. Comfort Suites Sulphur-Lake Charles (3-star hotel)

About this hotel

This modern all-suite hotel off I-10 is 7 miles from L’Auberge du Lac Casino and 8 miles from the beaches at Lake Charles.The relaxed suites offer free Wi-Fi, flat-screen TVs, kitchens and coffeemakers. They also come with sofabeds and desks.Freebies include parking, a hot breakfast buffet served in a relaxed dining room, and coffee in the lobby. There’s also an outdoor pool, an exercise room and a guest laundry.

Things You Need to Know

  • Guests praised the beds
  • 5 min drive to the Israel LaFleur Bridge
  • Guests liked the friendly service, which has a concierge

Feedback From Real Customers

Beverly Collins

We stayed 1 night, I have physical therapy in Sulpher 3 x a weekSherry that works the front desk is amazing She and housekeeping worked really hard for us to have a early check in

Breakfast was good!Room was clean and Ben was very comfortable! Thank you all! Will definitely stay here again!

9. Courtyard by Marriott Lake Charles (3-star hotel)

About this hotel

Off Interstate 210 and a 14-minute walk from L’Auberge Casino Resort, this modern hotel with a casual vibe is 3 miles from McNeese State University and 4 miles from Millennium Park.Unfussy, warmly decorated rooms feature free Wi-Fi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Some rooms and all suites add sitting areas with sofabeds.Parking is complimentary. Other amenities include a relaxed cafe/bar and a lobby lounge, plus a fitness center and an outdoor pool. Breakfast is available.

Things You Need to Know

  • 4 min drive to the Golden Nugget Lake Charles
  • 17 min drive to Lake Charles Regional Airport
  • Guests mentioned “Bistro” 11 times
  • Guests mentioned lobbies 13 times

Feedback From Real Customers

New Jax Condominiums Association, Inc.

Greeted by a very pleasant and helpful young woman whom I would give 5 stars Didn’t realize no housekeeping when staying only two days(front desk said you get housekeeping if staying 7 days)

We could get towels at the front desk but would have liked to know this upon check in to avoid multiple tripsBreakfast and some amenities listed online are not available They did have muffins and coffee No alcohol in the sundries shop since staff not equipped with bar cardOverall clean and comfy with convenient location

Vicki Thomas

This place is a Dump The room was absolutely FILTHY: the floors, the walls, the beds, the bathroom A/C unit did not cool the room

(maintenance looked at it and nothing changed, except that the room became hotter) Room smelled musty and was humid and muggy Very uncomfortable The bathroom floor (especially around the toilet area) was disgusting I found broken pieces of fingernails or toenails in my bed Avoid this hotellike the Plague You couldn’t pay me to stay in this hotel again I’ll pitch a tent first

Sean M

1st room I checked into a cockroach ran across my chest 2nd room they moved me to had no coffee, no shampoo, no body wash I didn’t realize this until I started my shower

My clock was set an hour behind and the alarm clock in the Room next to me went off and I could hear it for hours Housekeeping management is horrible The rooms are nice though Would be a great hotel with better quality controlI notice the “owner” responds to all complaints in the same manner but nothing seems to change Will not stay here again

10. Spa Du Lac

About this hotel

777 Ave L’Auberge, Lake Charles, LA 70601(337) 395-7777

Things You Need to Know

  • 11 min walk to the Golden Nugget Lake Charles
  • 18 min drive to Lake Charles Regional Airport
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Evonne Donnelly

The staff are always kind and pleasantSalon: Laura & Megan do a great job of listening to my style requests and making my hair look fabulousSpa: Kelly & Madeline, I love getting my hydrofacials from these ladies

The massages are superb as wellDefinitely recommend the spa services here

All Options

Hurb.com

11. Hampton Inn Lake Charles (2-star hotel)

About this hotel

This modern hotel is a 5.1-mile drive from Lake Charles and 6.8 miles from Gray Plantation Golf Club.Relaxed rooms come with free Wi-Fi, 42-inch flat-screen TVs, and both full and lap desks (for working on the bed), plus custom-designed beds and coffeemakers. Suites add separate living areas, minifridges and microwaves.The hotel offers free parking, on-site hot breakfast (daily) and weekday breakfast bags to go. There’s also an exercise room and an indoor pool, plus a meeting room and a business center.

Things You Need to Know

  • The rooms have TVs
  • 5 min drive to the Golden Nugget Lake Charles
  • 16 min drive to Lake Charles Regional Airport
  • Guests praised the service
  • Guests mentioned casinos 17 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

K RL

Had an awesome stay there Everyone was great Two people stood out

Alana at the front desk was great and very helpfulbent over backwards to be kind Also William with the AM breakfast was very engaging and helpful with his knowledge of the town and some things to dohe brought a smile to our faces Great assets to your company

Joni Ylostalo

Nice hotel Rooms were nice and clean No places to walk to, but restaurants within close drive

Slow service No one at the desk for over 15min when checking in Very expensive pet fee that is not posted in Priceline ($75/night) Did not get the room that was booked Was told that they had none of them available, all though all the search engines online still listed that room type as available Got still charged the same price even though the room was smaller Breakfast was pretty good

12. Isle of Capri Casino Hotel Lake Charles (3-star hotel)

About this hotel

Set in 2 sprawling buildings on the banks of Lake Charles, this laid-back casino hotel is a mile from Interstate 10 and 4 miles from sports events at the James E. Sudduth Coliseum.Modern, informal rooms offer free Wi-Fi, flat-screen TVs and coffeemakers. Suites add living rooms, wet bars and minifridges.Covered and valet parking are complimentary. The 24-hour casino features slot machines, table games and a poker room with 13 tables. Other amenities include a casual bar-and-grill restaurant, a fast food eatery and a buffet, plus live music and karaoke nights. There’s also a seasonal outdoor pool, a hot tub, a sauna and an exercise room.

Things You Need to Know

  • 4 min drive to the Calcasieu River Bridge
  • The hotel has a concierge
  • The fitness center has weight machines
  • Guests liked the nightlife
  • One of the few hotels in the area with a hot tub
  • Guests liked the outdoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

A C

Clean well functioning casino, hotel and buffet is killer in the morning after a great night of gambling fun-plus usually get a comp for it or half a comp depending on your spending fun Great games so many at first overwhelming to pick one! High dollar games, dollar games, every coin under the sun games and even pennies! Fun for anyone who needs a break from life’s overwhelming style Served free sodas & mixed drinks free with game playing

Excellent fun La has a class & style you just won’t find in any other state! Parking garage for your vehicle so stay all day or night they’ll be no sun beaming on your vehicle & rainy days don’t exist here as you won’t get a drop hitting you between the garage & the boat!

Shelli Hardman

The hotel rooms are really nice and spacious and they have the largest and best bathtub I’ve ever been in

it was amazing! We also had a refrigerator in the room and we requested a microwave, which they delivered to our room The staff was super accommodating with me being 8 months pregnant and the only complaints I have are the a/c didn’t work and we had to move rooms and the new room never got too cool either and also the vending machines were empty On the second floor, there’s no viewThe casino was very clean, staff very friendly and attentive and they have all kinds of different games to play on 3 levels

Daniel Mcculley

Greetings, I have been visiting this casino now for the past month about 3 times a week I had given it three stars the first time but have since put it back to 5 The owner has upped his cleaning procedures and is up too par

The staff is always safe and super friendly The professionalism is paramount especially during the pandemic Great job!

13. Holiday Inn Express & Suites Sulphur (Lake Charles), an IHG Hotel (2-star hotel)

About this hotel

Off Interstate 10 exit 23, this modern hotel is 5 miles’ drive from downtown Sulphur, 7.9 miles’ drive from L’Auberge du Lac Casino Resort and 8.2 miles’ drive from Lake Charles.Classic rooms, some with whirlpool tubs, feature desks and flat-screen TVs with cable channels, plus coffeemakers, microwaves and minifridges. There’s also free WiFi and high-pressure showerheads, plus kids 19 and under stay free with an adult. Suites add separate living areas with pull-out sofas and dining tables, plus tableware.Amenities include free hot breakfast, a fitness center and a 1,250 sq ft boardroom, plus an indoor pool and free parking.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • The rooms have coffee makers and microwaves
  • 6 min drive to McMurry Park – Sulphur Parks and Recreation
  • Guests praised the service
  • The fitness center has free weights and elliptical machines
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Rebekah Thorne

We had a wonderful stay The front desk lady (Lanae was her name I think), and the women keeping up with breakfast were all amazing and kind and so helpful Breakfast was very yummy with plenty of options

The room was clean The only thing that needed attention were the floors But there were a lot of workers in and out with work boots carrying a lot of dirt And the room had a weird smell, but that was easily fixed with the upholstery spray and Lysol they gave us to spray inside the room I would stay here again

Cindy Hosea

We travel I-10 quite a bit and have never had good experiences at hotels in Sulphur This is the first time we tried the Holiday Inn in Sulphur, thinking it would be promising because of good reviews However, when we got there, the room smelled like cigarette smoke and mildew

We asked to change rooms twice with the same result and so finally left We didn’t want to get sick from staying in a moldy room I’m not sure how this hotel gets positive reviews I don’t recommend staying here or in the Sulphur area in general when traveling I-10

Covey Remodeling Construction

Heater did not work in room and at 150 a night and a HGI member you would think the maintenance people would check this and im sure I’m not the one who stayed in room would say something Only response I got from front desk, is sorry we are under renovation I was like what ever

The front desk lady when I checked in Seemed to not know how to get keys for two room done right and they took forever to get us keys When I called and booked the two rooms ahead of time They had my reservation waiting when I showed up Charge and go Every other holiday Inn it’s been that way Lady talk alot of drama at the front desk as we where eating breakfast, about employee that work there Who every is the GM should address alot of this Drama drama

14. Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel (3-star hotel)

About this hotel

Off I-210, and adjacent to Contraband Bayou, this unpretentious hotel is 3 miles from late 19th-century buildings in the Charpentier Historic District.The low-key rooms offer free Wi-Fi, flat-screens, minifridges and microwaves, as well as tea and coffeemaking facilities. Suites add wet bars and sofabeds.Free amenities include a breakfast buffet and parking. Pets are welcome (fee).

Things You Need to Know

  • The rooms have TVs
  • 5 min drive to the Golden Nugget Lake Charles
  • Some guests complained about the bathrooms
  • 15 min drive to Lake Charles Regional Airport
  • Guests praised the friendly service

Feedback From Real Customers

Ginnie Knight

My sister and I and our 2 large dogs were traveling from Arizona to Maine We had car problems and had to stay the night inLake Charles LouisianaWe decided to stay at the Holiday Inn on W

Prien st and I am so glad we did!!!We were tired and frustrated from traveling for several days trying to get home and other places we tried to get reservations didn’t allow dogs!!!We got to this location and the 2 women Lexus and Monet were so amazing!!! The ladies got us checked in and answered all our questions and were so understanding and helpful of our situation They made the stay so much better than we thought as we had never taken out dogs to a hotel before During our stay the entire staff was welcoming, the place was very clean inside and Monet was there the next morning She helped us with a late check out so we could get the vehicle fixedOur room was amazingly comfortable, clean and quiet Each time we took our dogs outside the ladies and staff were so kind and always smilingI can’t thank Lexus and Monet enough for their amazing hospitalityMy only recommendation for this location is since you do allow dogs a dog park area fenced in would have been the cherry on top And the trash along the back canal area was a bit off putting

Dan Schriever

Clean But our refrigerator was not working and at breakfast, the pancake machine was out of order, two of the three columns of cereal were empty, and the juice dispenser only had water (small juice cups were provided) The staff were great

The front desk was helpful when I had questions and the hotel allowed me to use 4 parking spaces since I was towing a trailer I’d go back

Melissa Martinez

This was the WORST hotel experience I have had Arrived at 2:46pm for a 3pm check in and the front desk said we had to wait until 3pm to check Really??? When I finally got called up, a different person was checking me in

She said the cost included a $10 incident fee When I asked if I would get that back she was sarcastic and unprofessional in her response I asked for her manager and she said she was the Manager De Lane was her name I asked for a Regional Manager at which time a man walked up to the counter, said he was the Regional Manager, and saw how she was responding and argumentative with me and relieved her and said he would finish checking me in I finally got up to my room only to have a dog in the room next door that would not stop barking The front desk would not answer the phone so I walk down to the front desk I explained the situation of the dog barking to The “Regional Manger” and asked for a different room His response was was short and dismissive He said he didn’t have another room to put me in I advised him for $200+ a night room I expect to be comfortable and enjoy the stay Again in frustrated manner, He said he had spoken to the person in the room and that if the hotel received 3 complaints in the dog, they would have to contact Animal ControlI didn’t travel 6 hours to spend my family vacation to spend 2 hours going back and forth so we were at the mercy of the hotel staff and the barking dogWhile I understand there are processes in place, there is no reason why the staff could not be professional about the explanationTHE WORST CUSTOMER SERVICE!!!!!!

15. Holiday Inn & Suites Lake Charles South, an IHG Hotel (3-star hotel)

About this hotel

In an area populated by both businesses and natural beauty spots, this modern hotel is a 10-minute walk from Prien Lake Mall, and 2.8 miles from the lakeside L’Auberge Casino.Subdued rooms have desks and flat-screen TVs with cable channels, plus coffeemakers, microwaves and fridges. There’s also free WiFi and high-pressure showerheads in the bathrooms, and kids 19 and under stay free with an adult. Suites add pull-out sofas, wet bars and tableware.Amenities include a business center and events areas, an indoor pool and fitness center, plus an American restaurant (where kids 12 and under eat free), a cocktail lounge and free parking.

Things You Need to Know

  • The rooms have refrigerators and TVs
  • 4 min drive to Imperial Calcasieu Museum
  • 15 min drive to Lake Charles Regional Airport
  • One of the few hotels in the area with room service
  • Guests mentioned casinos 14 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Jeramie OK

Good Staff, decent stayThe room AC worked well, good quiet night Staff was helpful and courteous

Room was clean Facility shows typical wear but nothing badHappy with the stay Definately a decent choice in the area

Teresa Brock

We enjoyed itVery nice the beds were fantasticThe girls at the desk was so nice

Checking in and out easyThe girl on the night shift seen I was having a hard time breathing they help me checking in The place was so cleanedIn fact it was spotlesswalking in their wàsnt any cigarettes smell it smelled so cleanThe girls was so nice if I didn’t know any better they made us feel like we was the only onesIts really is nice they had such a big smile at all times they wasn’t on their phones at all

16. Wingate by Wyndham Sulphur Near Lake Charles (3-star hotel)

About this hotel

This simple hotel off I-10 is 1.5 miles from SPAR Waterpark and 10.5 miles from Lake Charles Civic Center.The casual rooms have free Wi-Fi, flat-screen TVs and desks, plus minifridges, microwaves and coffeemakers. Suites add living areas with sofas. Upgraded suites add whirlpool tubs. Kids 17 and under stay free with an adult.Amenities include free parking and hot breakfast. There’s also an outdoor pool and a 24/7 fitness center, plus a business center and meeting space.

Things You Need to Know

  • Walking distance to Creole Nature Trail Adventure Point and Jackpot Junction Casino
  • Guests praised the service
  • Guests praised the restaurant
  • Guests mentioned beds 14 times

Feedback From Real Customers

Yolanda G

Room was clean a bed was comfortableThe breakfast was nice Cereal eggs sausage coffee juice hot wafflesThe room is a bit stuffy when u arrive but that is due to air being off Once you turn on the air you will be fine

Stayed on the third floor appears room may have recently been renovatedWould stay here again

Miles Parker

So far everything was great The front lobby is very clean and modern and very well lit The attendant was very friendly and helpful

The rooms were clean and will kept Breakfast was awesome compared to the LA Quinta next door It was worth it for the $8 difference between the two I splitted the cost of this hotel with another intern

Kayla Dueitt

Wonderful, hardworking staff and clean, nice, very comfortable rooms!! My husband works construction and we have a 4 year old son We’ve been staying here since about may, and it has been quite pleasant It always smells very good as soon as you walk into the lobby

My son enjoys the pool And there is also a small room with gym equipment that’s very nice The breakfast is great with many options WiFi is really good and they have just added tablets to the rooms that allow guests to view hotel info, chat with the front desk, make reservations and even watch Netflix Eric at the front desk is always on top of things and very helpful Mrs ruthie at the front desk has also been very, very helpful, and polite The maid service is usually very wonderful I see negative comments sometimes but we have to remind ourselves that no one is perfect every single day, even though the employees at this hotel try very hard and go out of their way for everyone to have the best stay possible Being here so long, I must say that the overall consistency of making sure we are comfortable and taken care of every day, is really outstanding and very important to us We will stay at this hotel every time we are in sulphur and need a room I highly recommend to anyone 🙂

17. Best Western Plus Prien Lake Inn & Suites (3-star hotel)

About this hotel

This casual hotel is 2 miles from the Mardi Gras Museum, and 3 miles from the playgrounds at Millennium Park and from the Children’s Museum of Lake Charles.Informal rooms with colorful accents feature free Wi-Fi, cable TV and safes, as well as minifridges, microwaves, and tea and coffeemakers. Suites add dining and sitting areas; some have sofabeds.Breakfast is complimentary, as is parking and a regular shuttle to local casinos. Other amenities include a heated indoor pool and a fitness center.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 7 min drive to Imperial Calcasieu Museum
  • Some guests complained about the bathrooms
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned lobbies 11 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Ms. Brown

I love when I can walk into a hotel and your greeted with a fresh clean smell That was the first thing that got my attention This hotel was clean

I love that they have a snack store The staff was friendly The power went out for a couple of hours But other than that, it was a great stay! If your ever in Lake Charles this would be a great place to stay

Sam Marti

This hotel was amazing The Gentleman at the front was very nice and pleasant with a great attitude The other employees were super nice and caring

The smell when we walked in was pleasant and inviting The entire building was clean Our room was large and very nice They had the most comfortable beds Breakfast was amazing I highly recommend this to all travelers The price was very affordable

Paula H

Perfect place for families! We booked the queen suite because it has a separate room, and it worked perfectly to put our baby’s pack N play in We brought our own noise machine, pack N play, and blackout curtains to tape up in the doorway We also rearranged the furniture to put the armchair and ottomon in there, and it was seriously almost as comfortable as home

Our baby slept all night, and we stayed there again on our way home from vacation!Breakfast was decent in the morning, and any budget conscious person could find something suitable from boiled eggs, toast, Oatmeal, muffins, or waffles There was some noise from the road, and the bathroom walls had some mold, but the beds were comfortable We would definitely stay there again due to the queen suite room layout and price

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