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15 Best 5 star hotels in Upland, CA (2022)

5 star hotels in Upland, CA

1. DoubleTree by Hilton Hotel Claremont (3-star hotel)

About this hotel

This modern hotel in the San Gabriel Mountain foothills is a 3-minute drive from the Claremont Colleges campus and 4 minutes’ drive from a Metrolink rail station with service to downtown LA.All rooms offer contemporary decor and custom-designed beds, plus flat-screen TVs and free WiFi. Suites add living rooms and wet bars.An all-day restaurant serves Californian-inspired cuisine, plus there’s a rock ‘n’ roll bar hosting piano duels. There’s also a fitness center and sundeck with an outdoor pool and hot tub. Additional amenities include 12,000 sq ft of event space and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • 4 min drive to the Rancho Santa Ana Botanic Garden
  • One of the few hotels in the area with room service
  • One of the few hotels in the area with a restaurant
  • Guests liked “cookies”, mentioned 45 times in reviews
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Mary DEan

Beautiful hotel, gorgeous atmosphere Lush green plantings, updated decor They take full advantage of the outdoor spaces with appealing lighting and plentiful seating

The pool and hot tub areas were gated and centrally located The room was a bit smaller than expected but very clean and comfortable The bathroom utilized a space saving pocket door which was unique No microwave but a small fride and all other amenities including a small safe I loved the private balcony The staff were all very friendly and helpful, everyone I came across greeted me with a kind word or smile The only complaint I have is that the bed was a bit firmer than I prefer, but I still had a great night sleep and the bedding was top class

Kate Hurley

This is an exceptionally pleasant hotel Quiet, pleasant rooms with a nice green courtyard Very nice staff

I was there twice during COVID and everyone was very respectful of health guidelines As a petite woman who often finds hotel pillows to tall and puffy, I appreciate that they have softer pillows A small thing but much appreciated

Jennifer Diaz

When I worked in the area I would stay there instead of driving one hr to get home I worked until 4am, so it was a convenience to stay 5 mins from my work Check-in was quick, staff was great and the rooms were awesome for the low rate I paid! The toiletries they provided were top notch, rooms were luxurious and I liked there was no ridiculous deposit! But being a single women I felt extremely safe and comfortable here

Best hotel in the area for sure I highly recommend it!

2. Hilton Garden Inn Ontario/Rancho Cucamonga (3-star hotel)

About this hotel

A 4-minute drive from the intersection of Interstate 10 and Interstate 15, this straightforward hotel is 4.3 miles from LA/Ontario International Airport and the Ontario Convention Center.All rooms offer traditional decor and custom-designed beds, plus flat-screen TVs, microwaves, minifridges and free WiFi. Suites add pull-out sofas and whirlpool tubs.A buffet or cooked-to-order breakfast is available (fee), and there’s an on-site American restaurant, a relaxed bar and a 24/7 convenience store. Other amenities include a fitness center and indoor pool, plus 3 meeting rooms and a business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • The rooms have kitchenettes
  • 11 min drive to Cucamonga-Guasti Regional Park
  • One of the few hotels in the area with room service
  • Guests praised the service
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an indoor pool
  • Guests praised the relaxed bar

Feedback From Real Customers

Carol Berdrow

The room was “nice’ Clean Breakfast was ok

The hotel charges boo coo bucks for room but you get service every 3 days with no credit to account We were there when children were running around kicking soccer “sackies> not to mention running up and down the hallways/elevators but this is not the staffs fault Parents who do not have acceptable expectations I will check out other local hotels before staying here again Bed was ok by the way

James Craig

The rooms are very clean and comfortable, and everyone is very helpful and friendly Also, the breakfast is very tastyJermaine, Marissa, Tricia, Daniel, and Rengie all made my last stay very comfortable and enjoyable

kevin chan

Really enjoyed my stay here The location is great, there’s plenty of food and shopping walking distance from the hotel, and parking is plentiful and easy The staff was very friendly and helpful

Checking in was a breeze and the person who checked me in was incredibly welcoming and friendlyThe room and hotel was well maintained and clean I didn’t have a chance to use the indoor pool or jacuzzi but it looked very pleasant, I will hopefully have a chance to next time I’m here

3. Best Western Plus Heritage Inn Rancho Cucamonga/Ontario (3-star hotel)

About this hotel

Along Historic Route 66, this casual hotel is 5 km from the Victoria Gardens Cultural Center, 7 km from Ontario International Airport and 13 km from NASCAR racing at Auto Club Speedway.Bright rooms feature free WiFi and flat-screen TVs, as well as minifridges, microwaves and coffeemakers. Suites add pull-out sofas; some include whirlpool tubs.Complimentary perks include parking and hot breakfast. Other amenities consist of an outdoor pool, a hot tub and an exercise room.

Things You Need to Know

  • Guests praised the clean rooms and the kitchenettes
  • 6 min drive to Cucamonga Service Station
  • Guests liked that this hotel is near shopping
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “waffles” 14 times
  • Guests praised the breakfast
  • Guests praised the outdoor pool

Feedback From Real Customers

Trooper Kristianson

I showed up to check in And asked for payment This was something work was paying for

I arrived them that it should have been payed for when booked and was told that can’t happen I was confused I told him that we(our business) called ahead and asked if it could be posted for without the card present We were told either book online or submit a form for approval We booked in online Was rudely informed that it can only be done by a form When I questioned what I was told when called ahead I was told that no one ever said that to me Some lady sure did He could have been nice but he was fairly rude I turn on my ac as cold as possible at 4pm My job was an all nighter I come in at 5 and my room was hotter then outside To uncomfortable to sleep I go to the front desk to inform them and his response was oh yeah people complain about that allot The rooms on the end don’t have ac that works So I then switched rooms before bed Mind you the new room in the center of the hallway wasn’t much better Sadly I didn’t have the time to switch hotels I came into the hallway the day after I woke up it smells like a locker room The hallways were so hot they put fans in the hallway Continental breakfast Well some items they had restrictions on what you can touch(probably COVID) which was ok But they let you everyone touch half the stuff but not the others Now they have a tables dividing the room with an employee to serve you with a LARGE jar between you requesting tips Feels like they are adding COVID restrictions asking you to pay tips to cover new restrictions Feels like they are trying to keep partial restrictions to get you to give them tips

Meche

Great location, rooms, amenities and staff! A 5-mimute Uber drive to the Toyota Arena Nice options for food across the street I usually stay at Best Westerns and I have this one bookmarked for my future travels in the Ontario area

Thank you Manager DANIEL Deleon! I appreciate the time and consideration you took for our booking Absolutely recommend for any type of trip

4. Sheraton Fairplex Hotel & Conference Center (4-star hotel)

About this hotel

A 5-minute walk from the Fairplex exposition complex, this upscale hotel is 3 minutes on foot from the NHRA Motorsports Museum and 12 miles from Ontario International Airport.Warm rooms offer flat-screen TVs, minifridges, microwaves and coffeemakers. Upgraded rooms provide balconies. Suites add separate living areas. Club rooms have private-lounge access. Wi-Fi is available (fee). Room service is offered.Amenities consist of a pub-style restaurant, an outdoor pool and a 24/7 gym. There’s also meeting space and a business center. Pets are welcome. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 4 min drive to the Wally Parks NHRA Motorsports Museum
  • Guests praised the friendly service, which has a concierge
  • Guests liked the pub-style restaurant
  • Guests liked the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Mike Stewart

Beautiful hotel, rooms and facilities Whirlpool could have been a little warmer and the jets a little more powerful, but was still niceThe staff was wonderful, both at the hotel and the restaurant

Top-notch customer service is obviously what you teach you employees and it showsSpecial shout out to the young man (i didn’t catch his name), who came out to the whirlpool and skimmed it with the net at my request on Wednesday evening (2-16-22) For one so young, he was extremely professional, efficient and courteous GREAT JOB!I travel for work and when i am in the Pomona area again, will definitely be back and will recommend to my co-workers

Roberto Velez

Great clean hotel The only issue I got is that they just recently started to charge for parking I stay here very frequently and they used to have a security guard that verify that you where a guest and let you park, now you have to park and pay 12 dollars per night for you’re stay

I usually stay 12 days a time minimum and it adds up quickly The staff is friendly and always willing to help I’m giving 4 starts due to the new parking payment

Jesusita

On behalf of TCI transportation:We hosted our annual Managers Leadership Summit here for the first timeLocation was perfect for the group Conference rooms well equipped, staff very attentive and helpful

Maria in the events department was great in assisting with setting up our meeting rooms and selecting all food accommodations and scheduleWould recommend location for future events

5. Hyatt Place Ontario/Rancho Cucamonga (3-star hotel)

About this hotel

A 3-minute walk from Ontario Mills shopping mall, this informal hotel is 1 mile from Citizens Business Bank Arena and 4 miles from the Ontario International Airport.Featuring separate living areas with pull-out sofas, the relaxed rooms offer free Wi-Fi, flat-screen TVs, minifridges and coffeemakers.Parking is included. Amenities consist of an outdoor pool and a 24-hour fitness center, plus a cafe, a market, and a bar serving coffee and cocktails. Breakfast is available, and pets are welcome, both for a surcharge.

Things You Need to Know

  • 11 min drive to Auto Club Speedway of California
  • Guests praised the friendly service
  • Guests mentioned the rooms are unclean
  • Some guests disliked the bathrooms
  • Guests praised the restaurant
  • Guests mentioned lobbies 14 times
  • The fitness center has weight machines
  • Guests praised the bar

Feedback From Real Customers

Jenna Buckley

Room smells like mold Bad!!!! See pictures below! You can physically see mold on the bathroom walls, ceiling and fan and the wallpaper is lifting And look! What a surprise! Mold is under the wallpaper and in the drywall! I will report to health dept

In addition to the smell all I can hear is beeping from construction and the loud traffic going by This place is an assault on the senses I’m not a fan of this hotel at all

Amber Wilcox

We’re Hyatt members and this location didn’t meet our expectations I recommend choosing another hotel if possible They desperately need an update to which the front desk woman promptly pointed out to me when I had to go back downstairs to get a key after I’d just spoken with her and told her I had checked in on my phone

The location is old, and doesn’t have any of the nicer amenities other Hyatts do

Willie Saake

Subpar for what I would expect from Hyatt I appreciate that Hyatt offers an option in the Inland Empire but this Hyatt Place is a disappointmentThe Bad:The Wifi is unacceptably slow

Don’t expect to be able to take video calls or stream video from your room The cleaning service didn’t come once in a 5 day visit Finally the air conditioning unit is rather loudThe Good:The front desk staff was friendly The breakfast is decent for a business trip The location is convenient

6. Four Points by Sheraton Ontario-Rancho Cucamonga (3-star hotel)

About this hotel

Set along Route 66, this laid-back hotel is a mile from shopping at Victoria Gardens and 7 miles from the Cucamonga-Guasti Regional Park.The casual rooms offer flat-screen TVs and desks, plus minifridges and microwaves. Upgraded rooms add pull-out sofas. Suites feature separate living areas and dining tables. Wi-Fi is available for a fee.Parking is free. Other amenities include bar/restaurant, a 24/7 fitness center and an outdoor pool. There’s also meeting space, a business center and a coin-operated laundry. Breakfast is available for a surcharge.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 6 min drive to Joseph Filippi Winery & Vineyards
  • Some guests complained about the air conditioning
  • Guests mentioned the service is friendly
  • Guests mentioned “shopping malls” 14 times
  • Guests mentioned microwaves 14 times
  • Guests liked the bar

Feedback From Real Customers

Kamil

I stay in the hotels almost every week around USA and this one so far has the nicest stuff ever Everybody smile and help with any requests that I asked them for Hotel is nice and cozy

The only cons was that swimming pool and hot tub was under maintenance, so maybe call when You book for May 2022 to make sure it’s working if You care about it Despite of this I loved the Hotel Great breakfast from the menu Fast elevator 100% recommendation! One more thing: The water in the shower is like super high pressure, some people might like it some not Definitely the best hotel in the area and really safe

Lukas Schwehr

Was in town for a business trip There were the facilities to keep me with my routine (gym, early breakfast and COFFEE!) the room was very comfortable, with a fridge and microwave to support my extended stay Pool and hot tub are a plus

Beautiful part of town close to anything you could need (gas station, grocery store, restaurants, etc) Some days I skipped grabbing a rideshare service and walked to where I wanted to go Got a good night’s rest every night, place was nice and quiet Staff were very friendly

Hunter Mccown

It started out rocky because the lady at the front desk couldn’t find our reservation Once she finally did find it the room wasn’t even ready We stayed 3 days

The second day I called and requested a room refresh and new towels This did not happen On the 3rd day we had NO HOT WATER to take a shower with The overall stay was not satisfactory On top of all of that I called a manager to discuss the issues Her response consisted of making excuses and only refunding me for 1 of 3 days Basically I feel that I had to pay overprice fees for sub par service and will not recommend this hotel for myself, family, friends or anyone else to stay there

7. Fairfield Inn & Suites by Marriott Ontario Rancho Cucamonga (2-star hotel)

About this hotel

Set near casual eateries off Interstate 15, this informal hotel is a 15-minute walk from high-end shopping at Ontario Mills mall, and 6 miles from car races at the Auto Club Speedway.Featuring pillow-top mattresses, the unfussy, bright rooms offer free Wi-Fi and flat-screen TVs with premium movie channels. All have microwaves, minifridges and coffeemakers. Some sleep up to 4 people. Suites add separate living areas; some provide pull-out sofas. Cribs are available.Complimentary amenities include parking, and breakfast served in a colorful dining room. There’s a 24/7 convenience store, a heated outdoor pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the rooms
  • Guests praised the bathrooms
  • 11 min drive to Joseph Filippi Winery & Vineyards
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the fitness center

Feedback From Real Customers

LYZA L

By far the cleanest hotel in the area I stayed at all the new hotels in the area that have opened in the past few years and this is the only hotel that is consistently clean! Everytime I stay at a hotel, I clean right when I get in especially during covid time That’s how I can tell this place is clean

That’s most important to me vs the amenities because I stay in the room most of the time when I’m at the hotel The gym is nice as well The pool is small, but we don’t go there for that Breakfast is pre packaged breakfast sandwiches, cereal, oatmeal etc The workers, from front desk to house keeping are always pleasant here The rooms are spacious if you get the suite rooms I like that there are 2 tvs in case someone wants to watch something else The area is safe as it’s right next to CHP and it’s close to Ontario Mills and all the other shopping This is my go to hotel and will continue going back here

Jay Cox

Door to back parking is still broken from last stay Been broken for 5 weeks that I know of Front parking jammed since door broken in back

Breakfast is frozen plastic wrapped food and put in heated storage containers Coffee pots have been empty at timed and full of grounds in my cup when I get some Only one coffee in room and one coffee condiments in room Had to go down for a cup of grounds for a 2nd cup

Brook Scheisse

My room was left unlocked and the door was ajar when I got back from workThe front desk didn’t believe me, and did nothingRoom service left dirty coffee filters in my coffee maker

They only clean every other day and only put one caffinated coffee in the room When I asked the front desk at check in they said there were 2

8. Azure Hotel & Suites, Trademark Collection by Wyndham (3-star hotel)

About this hotel

Set off Interstate 10, this informal hotel is a 4-minute walk from the Ontario Convention Center, and 1 mile from Ontario International Airport.Traditional rooms provide free Wi-Fi, flat-screen TVs and coffeemakers, as well as minifridges and microwaves. Suites add separate sitting areas with sofabeds. Room service is available.Complimentary perks consist of breakfast and parking. There’s a casual restaurant and a bar. Other amenities include an outdoor pool, a hot tub and a fitness center, plus coin-operated laundry facilities.

Things You Need to Know

  • Guests mentioned the bathrooms are large
  • 7 min drive to Ontario Museum of History & Art
  • Guests mentioned the rooms are large but unclean
  • Guests praised the professional service
  • Guests praised the casual restaurant
  • Guests praised the breakfast
  • Guests praised the fitness center
  • Guests liked the hot tub

Feedback From Real Customers

Phyllis Gaston

So, this hotel has the potential to be fabulous, so I will start out with the best, and then the worst: The rooms are large, love the layout, separate seating area and the jetted tub I spent the entire day in the airport due to a missed connection, so all I wanted to do was just into the jetted tub, followed by a good nights’ sleepUpon entering the hallway to my room, I noticed a smell, somewhat like an old building or old carpet

When I entered my room which was almost at midnight, I checked the entire room and found that the jetted tub had a very large area where the paint was peeling, I mean literally missing from the tub surface (appeared to be where it was resurfaced, without being prepped so the resurfacing did not stick) Also, there was no phone to call the front desk, so I had to walk back up to the desk The desk gave me another room to look at, the tub was better so I moved to a different roomThe tub in the next room was better; the lamp next to the bed was plugged in, but didn’t work due to a blown bulb; there was an ironing board but no iron in the closet; the toilet seat was so loose that I have not checked it before sitting down, I very easily could have fallen off because it literally slid all the way to side All it took was for the screws underneath to be tightened and for let’s say a more elderly person, this could have been very dangerous, I just tightened it myself I think the most disturbing was a very large stain on the comforter that I didn’t notice until morning because I was exhausted from the long travel, so that had to be changed as wellI will say that in each instance when I brought these things to the attention of the hotel staff, they were rectified immediately so the staff is responsive It just felt like when someone invites you maybe to a holiday dinner, you show up and when they open the door, the look on their face was as if they forgot the invited you? You are still welcomed in, but it is clear that they were not expecting you, and that is not the feeling I would like to get when I check into a hotel, especially when the room is guaranteed for arrival I even contacted the hotel via email when I missed my connecting flight to inform them that it would be closed to midnight when I arriveAgain, it just appeared that the room that I was put into was not quite ready for a guest

Trae Fauntleroy

We enjoyed our stay here although it was just for one day I will have to come again to give a true rating but we were pretty much pleased with the services Didn’t get a chance to take advantage of the hot breakfast so I can’t give any feedback on that

I would recommend to stay for a hotel especially if it’s just one day and you want to be close to the airport

Heather Averett

My “non-smoking” room stunk of cigarettes! When I complained to the front desk they told me they could spray something to get rid of the smell, they never did Stains on the carpet in the rooms and in the halls! My garbage can was full when I checked in! Black mold on the caulking in the shower The toilet would work once and then I had to ask for the staff to come and plunge it! It took 30 minutes for them to come and do it if they came at all

It was this way the entire time I was there! Finally at 10:30 the night before I checked out they got me a new room It had a hole in the wall someone had shoved toilet paper in to hide Worst stay EVER! The one and ONLY good thing about this hotel is the convince of it being steps away from the convention center!

9. Courtyard by Marriott Ontario Rancho Cucamonga (3-star hotel)

About this hotel

This straightforward hotel is 1 miles from Empire Lakes Golf Course and 4.7 miles from the Auto Club Speedway.Contemporary rooms offer free WiFi, desks, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Suites add separate living areas and microwaves.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and a meeting room. Other amenities include an indoor pool and a whirlpool, an exercise room and free on-site parking.

Things You Need to Know

  • The rooms have kitchenettes
  • 11 min drive to Joseph Filippi Winery & Vineyards
  • Guests liked the service
  • Guests mentioned “Bistro” 14 times
  • Guests mentioned “shopping malls” 12 times
  • The fitness center has weight machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Jackie Fiedler

Very frequently employees at the front desk, seemed to take a lot of pride in their jobs!Nice views from the room and I enjoy the option to open the door to the small patioRoom was a little dated, but it was a nice hotel Lots of food options near by and a good location

Would stay again!

Hector Soto

Had to change rooms 3 times, first two the A/C did not work, third room the sink only had hot water (that burned my hand when I turned it on to wash my hands) and no water pressure in the shower The nice receptionist gave upgraded me to a suite after two hours of room changing Service and location is great, the staff apologized for the trouble I went through and helped me out

Hotel needs maintenance and quality control badly Side details, no complementary breakfast and they charge for parking

Chad W.

We arrived around 1150pm on a Saturday The first room we entered had a smell, sort of a pet / smoke smell covered by carpet cleaning chemical smellFront desk lady was accommodating and gave a second room

This room we were given had not been cleaned The bed was unmade, towels wet and by the front door as you walked in, the trash can was fullI tried to iron my shorts and the iron did not work I went to the from desk to get a working iron The front desk representative gave me a iron that was in a cabinet behind the desk I got back to my room and this iron did not work either I took both down to the front desk to let them know that both don’t work The same man then said he would bring me a new one I recieved a new one within 5 minutesThe TV is cutting in and out like we are in a storm The signal seems to be weak or broken every 15-60 seconds and the screen goes black for one second Room 430Overall this has been the worst the facility looked in the several years I have been coming to this Marriot location Carpets in the elevators are super dirty Carpets in the hallways have never had so many items not vacuumed up The hotel went to soaps in the shower vs the small versions The soap holders look like they were installed by a unprofessional handyman The caulk looks like a motel 6 or below when these were installed; no quality control at all

10. Embassy Suites by Hilton Ontario Airport (3-star hotel)

About this hotel

Off I-10, this upscale all-suite hotel is 2 miles from both LA/Ontario International Airport and Empire Lakes Golf Course.Modern suites offer free Wi-Fi, custom-designed beds, and separate living areas with pull-out sofas, plus flat-screen TVs, minifridges and microwaves.Complimentary amenities include an airport shuttle, breakfast, parking and regular evening socials. There’s a casual restaurant and lounge with a classic American menu, plus a 24/7 pantry and coin-operated laundry facilities. Other amenities consist of a heated indoor pool, a hot tub and a 24-hour fitness center.

Things You Need to Know

  • 8 min drive to Cucamonga-Guasti Regional Park
  • One of the few hotels in the area with room service
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the bathrooms
  • Guests praised the casual restaurant
  • Guests mentioned “omelettes” 16 times
  • One of the few hotels in the area with an indoor pool
  • Guests liked the bar

Feedback From Real Customers

R. C. Allen

This was the worst hotel experience I had in a long time The sheets on the bed were shabby and had stains The floor in the hallway was not vacuum the entire time I was at the hotel (four days) Outside of the elevator the carpet was filthy

You had no maid service so you had to empty your own trash or sit it outside your door in hopes that housekeeping would pick it up The shower and sink was not cleaned very well Good thing I carried bleach on my tripThey were eight floors to the hotel however the ice machine was available only on floors eight and three All the other ice machines were broken and appear they have been broken for some time When my daughter and son-in-law checked in their room, the room had not been cleaned properly There was urine on the toilet and blood stains on the floor They had to be moved to another room I had better service at the Hampton in Lake Forests This hotel did not meet the embassy standards for quality I will never stay at this hotel again They should have discounted the price with the lack of services I was there with a big group for a wedding and every room had issues

Cynthia Jimenez

The location was great Right off the freeway exit Not around a lot of small restaurants or attractions though

Just a big attraction the Toyota Theatre So if your seeing a concert this would be a great place to get a room to enjoy to concert It does have its own restaurant and bar, so I can see why it isn’t next to any small restaurants It is right across the street from a Costco though I did not get a chance to see the rooms as I only came here for an event The event rooms were beautiful though and almost every event room was booked So that does show me that they are reliable in serving more than just the guest of the rooms Parking not so great though I did have to park across the street at Costco So if there is an ample amount of rooms full and a majority of event rooms booked, there will be a parking issue

jamar adams

first thing I noticed was the smell, very pleasant in the lobby only matched by the room! for breakfast I had a made to order omelet with potatos and sausage link, yogurt and cranberry juice the dinning room is large so there are plenty of space between groups or individuals I only have a limited interaction with the staff but all where polite

added note the black out curtains work very well and the rooms and A/C are quite!

11. Residence Inn by Marriott Ontario Airport (3-star hotel)

About this hotel

Off Highway 10, this relaxed all-suite hotel is 2 miles from the LA/Ontario International Airport and 8 miles from Auto Club Speedway car racing track.Unfussy studios and 1- to 2-bedroom suites feature bright accent walls, and offer free Wi-Fi and flat-screen TVs. All have kitchens, and sitting areas with pull-out sofas. Upgraded suites add living rooms and/or fireplaces.Complimentary amenities include hot breakfast, and regular evening socials with snacks and drinks. There’s also a barbecue area, a convenience store, a fitness room, an outdoor pool and a hot tub. Coin-operated laundry facilities are on-site.

Things You Need to Know

  • Guests liked the rooms, which have kitchenettes
  • 9 min drive to Ontario Museum of History & Art
  • Guests praised the service, which has a concierge
  • Guests liked the restaurant
  • The fitness center has elliptical machines and treadmills
  • Guests praised the outdoor pool
  • Guests praised the bar

Feedback From Real Customers

adrienne rabick

Great location Full kitchen Friendly staff

We had to move the table next to the bed because it made it a tight squeeze getting to the hall to the bathroom We were disappointed to find out the hot tub has not worked for the past year Marriott, please don’t advertise a hotel as having a hit tub when it’s been broken for a year We drove 7 hours yesterday and walked over 5 miles today We got into our swimsuits and walked to the hot tub to find it covered and asked staff about it

Laurie D

As long as you don’t want your room cleaned, you’ll be fine I requested on two separate occassions to have maid service Was told by the front desk I was put on the schedule

Did it ever happen? No no one even came to take out the trash or remove towels I had to put trash outside the room, and I’ve had a growing pile of towels for the last few days now That’s kind of ridiculous when hotels have a whole department dedicated to cleaning Sad part is the parking lot wasn’t even that full so it’s not like they were swamped I will not be staying at this location again due to this issue Not having trash taken out or towels removed is bare minimum service I requested it twice and it wasn’t important enough to honor

Brandon Youngman

I recently stayed here for 12 days for work My company paid for the room prior to my arrival and the front desk said they just needed to put my card on file for incidentals and would not be charged However when I left I noticed multiple charges totally up to $2,000 on my credit card

I called multiple times and they kept saying they were going to send the change of payment authorization to me and to the company on multiple occasions and have never received a single email*update, finally after several weeks I was able to get a hold of a knowledgeable manager that was willing to resolve the issue and I got refunded Still will not be staying here again

12. SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga (2-star hotel)

About this hotel

Less than a mile from Ontario International Airport, this unpretentious airport hotel is 2 miles from Cucamonga-Guasti Regional Park and 3 miles from Scandia Ontario.Down-to-earth rooms provide free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves, tea and coffeemakers, and en suite bathrooms. Some rooms can sleep up to 5 guests.Complimentary amenities include parking, and breakfast served in a bright dining area. There’s also an outdoor pool and a fitness center.

Things You Need to Know

  • Guests praised the down-to-earth rooms
  • 9 min drive to Cucamonga-Guasti Regional Park
  • Guests praised the friendly service
  • Guests liked the beds, mentioned 23 times in reviews
  • Guests mentioned showers 10 times
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Veronica Arias

Great Customer Service! Great Staff! And a nice place to stay I reached out to this Hotel Following a terrible experience I had at a different Hotel and Jeff at the front desk was so helpful and Kind I truly appreciate the time he took to answer my questions as best he could before I even booked my stay

Jeff was also there when I finally checked in and was very kind, helpful and knowledgeable The morning front desk staff was so friendly and kind The Gentleman tending the Breakfast area was very nice and worked diligently to keep the area clean and food stocked Very pleasant experience I’ll definitely recommend and stay here again

elisa guevara

Front desk was friendly Overall good experience I asked twice for housekeeping to just pass the vacuum and clean our bathroom and all she did was clean it with our Kleenex box! Didn’t even pass the vacuum! I don’t understand why they offer the service if they aren’t going to do it right! Really disappointed I’ve stayed at others Marriotts in L

A and this is by far the worst when it comes to cleaning The breakfast gentleman was very polite and he deserves 5 stars he helped us get what we needed every morning The area was also very clean thanks to him!

Melinda Roldan

Housekeeping is supposed to clean every 4 days, I’ve asked twice, still not done, it’s now been 7 days Bathroom in the lobby did not have soap for 3 days even after requesting it and no toilet paper Housekeeping took my door dash order, probably though it was trash, and hotel did nothing to resolve

Hallways are dirty The Staff is nice though, and the rooms are average I typically love Marriotts, I travel a lot for work and stay at different ones, often I don’t know if they are short staffed or need better training? I’m not impressed with this place, highly disappointed

13. Hotel Casa 425 + Lounge (3-star hotel)

  • Address: 425 W 1st St, Claremont, CA 91711
  • Phone: (909) 624-2272
  • Ratings: 4.4 (374 reviews) Very good
  • Website : Hotel Casa 425 + Lounge
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Contemporary hotel with a courtyard & chic cocktail lounge, plus free WiFi & breakfast.

About this hotel

Surrounded by the restaurants, shops and markets of Claremont Village, this contemporary mission-style hotel is 1.1 miles from the Claremont Colleges.Urban-chic rooms feature free WiFi, flat-screen TVs and iPod docks, along with soaking tubs, separate showers and designer toiletries. Upgraded rooms add whirlpool tubs, separate sitting areas, balconies and/or courtyard views.Complimentary amenities include continental breakfast, parking, bicycle use and a movie library. A stylish on-site lounge features an outdoor living space with fire pits.

Things You Need to Know

  • Guests praised the urban-chic rooms
  • Guests praised the bathrooms
  • 5 min walk to Claremont Lewis Museum of Art
  • Guests praised the service, which has a concierge
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “Fire pit” 15 times
  • Guests praised the breakfast
  • Guests praised the nightlife

Feedback From Real Customers

Danielle King

We tried to cancel our reservation over a month before our stay–not once, this was an ongoing process between the end of September and the beginning of November, which is when we got married We couldn’t get through to the third party we had apparently reserved through(the one time I did I was hung up on when I told them I wanted to cancel), and the hotel said they couldn’t do anything So I guess don’treserve here/ through wedding wire unless you’re absolutely sure you want to stay here, because you aren’t getting your money back

Lauren R.

This hotel is located right in the middle of Claremont Village; perfect walking distance to restaurants and shops, and the Ontario Airport The grounds and rooms are really well maintained, along with great amenities

Easy and pleasant check in, breakfast and any extra accommodations were included which was a nice surprise to me (free parking pass included) Great happy hour and the staff was so incredibly helpful Only downside to my room was the the faucet on the tub dripped even though it was turned off and you can hear the train from the room, but other than that my stay was very pleasant and I can’t wait to come back for another stay

Samuel

Overall my stay was fine and lounge was nice and then check out day came Here’s my experience I was walking half my stuff down to the parking garage, this is at 9:20am, reparked my car and headed back to my room to get the rest of my belongings

I told reception I’m not checking out and I had more trips I arrive at my room on the 3rd floor and my room was open and all my belongings were gone, I was gone for less than 10 minutes and check out is 11am The cleaning lady was on the other side 50ft away and I said excuse me I’m not checked out and my stuff is missing, she had packed my stuff nicely in her cart and had taken my belongings I was absolutely shocked and have zero trust of this establishment after this experience I reported it to the front desk and they checked that my room was not marked for check out cleaning and that they would make a note of this That is absolutely unacceptable I will never stay at a casa 425 hotel again, I warn anyone staying there to protect your belongings and think about staying somewhere else Rooms are only supposed to be accessed by your request or after check out only because of covid

14. Homewood Suites by Hilton Ontario-Rancho Cucamonga (3-star hotel)

About this hotel

This extended-stay hotel within a mile of both Interstates 10 and 15 is 0.3 miles’ drive from the Ontario Mills outlet center and 4.2 miles’ drive from Ontario International Airport.Modern rooms, ranging from studios to 2-bedroom suites, come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs with premium cable channels.Free hot breakfast is provided, as well as complimentary light dinner and drinks (Mon-Thurs). There’s also a 24/7 convenience store and a free grocery shopping service, plus a business center and coin laundry. Additional amenities include a heated outdoor pool, fitness center and sports court.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 11 min drive to Cucamonga-Guasti Regional Park
  • Some guests complained about the beds
  • Guests liked the service
  • One of the few hotels in the area with a casino

Feedback From Real Customers

JoAnn Gillmer

This would have been an easy 4, maybe a 45 I was truly impressed with the professionalism of the staff, and the value for the money

It had everything I expect of an extended stay hotel in it’s class Unfortunately, the bed was undersized, even for a “hotel queen”, and miserably hard It did have a mattress pad, but that only made it a lumpier hard I didn’t sleep the first night and spent the next two on the couch Didn’t bother asking for another room, all the beds would have been the same It’s a shame, really, because it was impressed with anything else and I really wanted to like this place But a restful night’s sleep is why I’m there If I can’t get that, none of the rest of it matters

Joanna Gamboa

Stayed for a night over the weekend for some work my husband had in the area I like homewood suites hotels because of the size of the rooms included with the living room and kitchenI have an extra star because they have Very, very friendly staff and great breakfast!The elevator was a little sketch, making a lot of noise and screeches, I looked at the permit and it was last inspected in 2018!! Expired in 2019!The hallways were very warm while walking to our room

The room had kind of a musty smell to it Couch was old and uncomfortable to sit on Carpet was torn and coming up as wellEnjoyed our stay overall but this place can really use an update

Micheal Batiste

Was excited about the kitchenette and bathtub in every room as I am visiting with my daughter However, I was charged almost $1000 additional after prepaying and paying the $60 deposit when I checked in All the assistant General manager could do is blame it on the “new staff”

I am a manager myself and I would never tell a client that my staff’s mistakes were due to a lack of training

15. TownePlace Suites by Marriott Ontario Airport (2-star hotel)

About this hotel

Off I-10 and I-15, this straightforward all-suite hotel opposite Ontario Mills shopping center is 2 miles from Ontario International Airport and 8 miles from Auto Club Speedway.Warm studios have free Wi-Fi, and flat-screen TVs with premium cable channels, plus kitchenettes and pull-out sofas. The 1- and 2-bedroom suites add separate living rooms.Free perks include continental breakfast, an airport shuttle and parking. There’s also a 24-hour convenience store, an outdoor pool, a hot tub and a fitness room. Other amenities consist of a business center and laundry facilities.

Things You Need to Know

  • Guests praised the rooms and the kitchenettes
  • 11 min drive to Cucamonga-Guasti Regional Park
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 12 times

Feedback From Real Customers

jim burch

I’ve been asked three times by the same clerk for my room number

she was rude and nasty The breakfast was spoiled and smelled The bathroom door is spring loaded to close and will hit you if you don’t get out of the wayFinally, the had microwave food at the desk that sold out and this same lady said more was coming but wouldn’t give me a date Also they ran out of coffee to wash down the rancid egg taste so improvement is needed

Chris Glen-Smith

Good helpfully friendly staff Room decor was horrible, who thought diarrhoea was a good colour scheme? Breakfast fairly basic (paper crockery and plastic cutlery)

Edited review because they added a days charge when billing my credit card Originally booked 7 nights, checked out after 6 nights, then charged for 8 nights and initially refused to admit mistake and make a refund, took many phone calls to get refund Avoid this place

Yuna Shim Garten

Our flight out of ONT was canceled and we made a same-day reservation and I am so glad we did that The room was spacious, had everything we need for traveling with an infant The hotel was walkable to lots of restaurants and the mall

They don’t have the shuttle (they said none of the hotels nearby own the shuttles anymore) but they would send you a Lyft ride for the airport pick up We had issues with the Lyft as we were leaving the hotel None of the drivers wanted to come pick us up and we kept getting our rides canceled The front desk staffs did the best they can They dedicated their attention to us until we get a real driver who’s willing to drive us to the airport and we made to our flight eventually I really appreciate all the help

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