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12 Best 5 star hotels in Urbana, MD (2022)

5 star hotels in Urbana, MD

1. 10 Clarke (4-star hotel)

  • Address: 10 Clarke Pl, Frederick, MD 21701
  • Phone: (301) 660-6707
  • Ratings: 4.9 (177 reviews) Excellent
  • Website : 10 Clarke
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Upscale B&B in a landmark Victorian home with a garden patio & free nightly wine & hors d’oeuvres.

About this hotel

On a tranquil block in a historic residential area, this upscale Victorian B&B is a 10-minute walk from the Weinberg Center for performing arts and 2 miles from Rose Hill Manor, an 18th-century home in a 43-acre park with a museum.The 5 elegant, individually decorated rooms feature wood floors, plush furnishings, sitting areas and en suite bathrooms, as well as free Wi-Fi and chocolates.A 3-course breakfast is served in a cozy dining room. Other perks include 24-hour coffee and tea, as well as wine and hors d’oeuvres in the evening. Massages are available (fee). There’s also a lounge, a wraparound porch, and a patio surrounded by gardens.

Things You Need to Know

  • Guests praised the bathrooms
  • Walking distance to Delaplaine Arts Center and the Heart of the Civil War Heritage Area
  • 10 min walk to nearest train station
  • Guests praised the service
  • Guests mentioned “waffles” 12 times
  • Guests mentioned “cookies” 14 times
  • Guests praised the breakfast
  • Guests praised the bar

Feedback From Real Customers

Tebles Haile

We found this amazing place on a whim Luckily someone had cancelled there reservation and in less than 24 hours we arrived It’s not easy to plan far in advance with 3 kids under the age 5

This place made everything so worth it We booked our reservation with the owner Monique She was detail oriented and nice to talk with Chris welcomed us with wine and warm cookies Breakfast was superb We stayed in The Turret room The house was beautiful and our room smelled really good The room necessities were a bonus The robe material was heavy and warm Close proximity to downtown We walked to Magoo’s for dinner We look forward to visiting again and thank you for welcoming us

Allison Jervis

My husband and I were traveling through Maryland for our honeymoon and decided to make this cute place our first stop Do yourself a favor and stop here too Monique the owner and Christopher were such wonderful hosts and were very kind and professional

They cooked the most delicious breakfast for us and made us feel like royalty The house has a collected and vintage feel while still being very clean and cozy We were able to walk to a nice dinner and see the neighborhood which was very fun! Also Violet the dog deserves 5 stars for being a sweetheart

Kathy Alba

10 Clarke mixes old world charm and modern amenities We were graciously greeted by Christopher who introduced us to what the property had to offer Next we were treated to iced tea, red or white wine and freshly baked cookies in the parlor where we chatted with another guest

Our room, Poet’s suite was spacious and clean The linens were good quality and the bed and pillows were comfortable Soap, lotion, shampoo, conditioner and hairdryer were provided10 Clarke is nicely situated and we walked downtown to stroll around the Carroll Creek area Later in the evening we walked to dinner at one of the many fine restaurants Frederick has to offer After returning from dinner, we noticed the party lights in the back yard It is a spacious area with patio table and chairs and multiple seating areas that are perfect for fair weather enjoyment among the trees and plantingsThe next morning we met Rachael, the property manager and hostess, who presented a wonderful breakfast of her nicely prepared house specialty items The food exceeded all expectations and was complimented by her gracious and warm manner Breakfast was served in the formal dining room with lovely table settings10 Clarke checks all the boxes and is a place to visit and return to We plan to return and bring friends

2. Homewood Suites by Hilton Gaithersburg/ Washington, DC North (3-star hotel)

About this hotel

Off I-270, in an area with malls, eateries and shops, this relaxed all-suite hotel is 4 miles from Clopper Lake and 5 miles from the Universities at Shady Grove.The casual rooms, ranging from studios to 1-bedroom suites, featuring kitchens, dining tables and pull-out sofas, as well as free Wi-Fi and flat-screen TVs.Complimentary amenities include breakfast, an area shuttle, and an evening social with snacks and drinks. There’s also a 24/7 convenience store, plus a seasonal outdoor pool, a hot tub and a fitness center.

Things You Need to Know

  • Guests praised the kitchenettes
  • 8 min drive to Seneca Creek State Park
  • Guests liked the service
  • Guests mentioned lobbies 10 times
  • Guests mentioned hot tubs 10 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Adrian Burden

A Straightforward ReviewContext:-I booked 2 rooms for 5 nights-I called the manager of the property for clarification about earlier reviews-I am a Diamond Member with HiltonExperience:-I arrived at 4:28 and one room was not ready and was told that the 3p Check-in is not a guarantee-I was given an accessible room since there was no ETA of my room being ready-The AC in the room did not cool the room till a full 24 hours-Both rooms had an odor that never left throughout the entire stay One room smelled of fish and the other one of stale air

I had housekeeping and the front desk make repeated attempts to fix the situation-the shower did not drain-there was a towel shortage therefore for our last nights stay neither room had enough towel supplies for us to all bathe properly (that was after asking the front desk for assistance)-the dogs above us barked for hours without skipping a beat This happened for 3 days whenever the owner would leave ( I did ask for front desk assistance)-elevator looked to have had spots of animal urine-the AC in the hallway was not working-neighbors screaming throughout the night in the room that did not have the dogs-the Internet worked for 3 of the 5 days We had to use our phones to tether to other devicesStaff:-The staff was kind and ready to help-The staff sympathized with concerns but had no help for any of the above situations-I called the Diamond Service desk and asked for a possible transfer to another property and they hung up on me after a 55 minute phone callConclusion:I have lived in foreign countries and understand that these complaints are minimal in the scope of humanity, however if you are looking for an experience… I believe this is not the hotel experience you are looking for I came to this location for a vacation for a birthday getaway and unfortunately I do regret this decision If you are a family staying over a couple of nights, I do believe the staff is very kind and will give you a good experience, but the property itself I would rate closer to a Best Western Plus experience and not a Hilton experience

Rachael Davis

We got a 2 queen bed and 1 sleeper sofa room for 2 adults and 4 kids We weren’t planning on spending much time in our room so it was perfect for us Upon check in the room was clean and well prepared

However, no room cleaning services were provided the 3 days we were there We had no where to place dirty towels, no replenishing of soaps or coffee/tea When we went to the front desk to request more towels and ask about their room cleaning services, they said they only clean the rooms on the 5th day of someone being in the room? How is that sanitary? They did give us a few more towels but that was it We had a complaint about the room next to us blaring music and essentially throwing a party rather late in the evening We called the front desk and they said they’d handle it, but nothing was resolved until we called the room directly and requested they turn down their music Then, at no fault of their own the fire alarms went off in the building but there was no explanation provided for this At checkout, they didn’t even ask how our stay was or seek out feedback They checked to make sure our room was paid for and then literally turned away and began talking to other staff thereSome things we did like were the fact that we didn’t have to pay for the 4 kids The breakfast that is provided was good There appeared to be a lot of things available to guests there but we didn’t get to check them out

Wendy Mills

I was a little skeptical especially after reading some of the negative reviews but I am glad I went ahead and stayed here anyways The front desk reception for the PM shift was great I forgot to get her name but she was so friendly and so helpful I felt very welcomed

Room was clean and breakfast selection was a little minimal but I certainly didn’t expect a full breakfast spread Would definitely stay here again in my next trip to Gaithersburg!

3. Holiday Inn Express & Suites Germantown – Gaithersburg, an IHG Hotel (3-star hotel)

About this hotel

Off I-270, this unpretentious hotel is 5 miles from Black Hill Regional Park and 2 miles from BlackRock Center for the Arts.Featuring bright accent walls and carpeted floors, the laid-back rooms offer free Wi-Fi, flat-screen TVs and minifridges, plus Keurigs, en suite bathrooms and microwaves.Complimentary perks include breakfast, local shuttle service and parking. Other amenities consist of a gym, an outdoor pool and a gift shop, as well as guest laundry facilities, and meeting and event space.

Things You Need to Know

  • Guests liked the clean rooms, which have TVs
  • Guests praised the beds and the kitchenettes
  • 6 min drive to the BlackRock Center for the Arts
  • Guests praised the friendly service
  • Guests mentioned “Housekeeping” 10 times
  • Guests praised the fitness center
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

Vaughn Pitt

Been coming here since the pandemic started to visit my family The service has improved and the staff are just amazing! Rooms are a bit small and they need new paintings especially a Upgraded TV Can’t play my Apple movies through their old tv

Breakfast is always great My favorite supervisor Sena at the reception desk is one of the most professional, friendly person I’ve ever met You can’t miss her, she has beautiful island curls and a flower always on hair as a signature The lobby is always clean and well kept, the fitness center though small has a great selection

Lauren Bullard

Had to stay local for work, due to a recent snow/ice storm Very friendly and professional staff, especially for check in Room was very clean and perfectly put together

I’m the type of person who likes to look under the beds and in the cracks of things for bugs and I’m happy to report no bugs or signs of bugs whatsoever Room was super comfy and they had complementary breakfast in the morning Would be happy to stay there again if needed

Noelia Gonzales

Without realizing I booked a single bed room when it was 3 of us Without ANY hassle , cannot stress the ANY enough!!! The representative proceed to change our rooms , handed us keys and we were beyond gratefulI’ve been to other places where they weren’t so helpful and I’m very appreciative of their willingness to help and go the extra mile

Will be staying here again, it’s a great location, quiet and safe not to mention their pancake machine which fascinated my children Thank you for the awesome stay !

4. Hampton Inn & Suites Frederick-Fort Detrick (3-star hotel)

About this hotel

This casual, modern hotel is 0.5 miles’ drive from Fort Detrick and 1.8 miles from Schifferstadt Architectural Museum.Classic rooms include free Wi-Fi and custom-designed beds, plus desks, coffeemakers and flat-screen TVs. Suites add living areas.Free perks include parking, on-site hot breakfast (daily) and weekday breakfast bags to go. There’s also a fitness room, an indoor pool, a business center and a coin laundry.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Guests praised the kitchenettes
  • 4 min drive to the Scheifferstadt
  • Guests praised the friendly service
  • Guests praised the fitness center
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Paula Yanoshik

Stayed at this hotel for 2 nights for a wedding weekend Terrific clean room, great service Good location

Explored charming downtown Frederick for the first time on Friday, took a Lyft Loved the town, vibe, restaurant food was outstanding, architecture, happy hours Attending a local wedding the next day in the country and it was delightful Lots of guests also stayed there Very kind and nice staff Lobby has some foods and drinks available all the time Would stay there again!

Paige Glidden

Stayed for one night and it was great We checked in using the app and exclusively used the digital key, so the only interaction with staff was in the morning when one of the staff members setting up breakfast said good morning, but that was a positive experience The room was spacious and bathroom was much nicer than I anticipated

Check in/out and accessing our room was seamless

Lesley Amy

Nice place to crash for one night after a wedding, but I wouldn’t want to stay more than one night We could hear the pipes though the walls and ceiling all night, and the AC was cold but it still felt humid I informed the front desk at checkout that the shower head in our room needed cleaning, and they immediately wrote a note to handle, and they were so nice, so I’ll give the staff an A+

5. Hilton Garden Inn Frederick (3-star hotel)

About this hotel

Off I-270, this understated hotel is 3 miles from the National Museum of Civil War Medicine, and 39 miles from Gettysburg National Military Park Museum and Visitor Center.Relaxed rooms offer free Wi-Fi and 42-inch flat-screen TVs, plus microwaves, coffeemakers and minifridges. Suites add separate sitting areas.Parking is complimentary. There’s a relaxed restaurant and a bar, as well as a fitness center and an indoor pool. Other amenities include a convenience store and a business center.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the kitchenettes and the beds
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 17 times
  • Guests liked the fitness center
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Mike Topper

Nice rooms comfortable beds but when I reserved the room I paid for the “romance package” chocolate covered strawberries wine and roses were to be waiting in our room on the bed also breakfast room service and a late check out When my wife and I arrived there was no such thing as a romance package

we did not get any of the extras I had hoped for no room service there was wine available in the lobby and the maids pounded on our door every hour like the police! Our quiet romantic evening and morning was a let down We have 5 kids and was really looking forward to a quiet morning sleeping in but it didn’t happen thanks to the maids probably won’t visit this hotel again

Shearmene Steals

The hot tub was closed, couldn’t use the gym due to the pungent sewer odor, the pool also smelled bad after being in it for 30 minutes,the computers were also not working during breakfast at the hotel the waitress was very polite and helpful as well as the dining staff however the cook did not get my orders correct He made me wait 40 minutes to recieve my breakfast after preparing food for other guest at the hotel, although I was first to order

Todd Hess

I spend 80% of my time living out of Hiltons So I know what to expectPositive:Rooms are largeHousekeeping staff does a great job

Negative:Maintenance needs in the rooms need attentionMaintenance again, the spa out of orderFront desk lady was very rude when we arrivedOne of the reasons why we chose a Garden Inn, is because they have a onsite pub when we come home in the evening we can have a drink before retiring We were told us guest we’re not allowed to have drinks because they had rented it out for a private party The manager argued that he could reduce our accommodations anytime he wanted We’re paying for something we’re not gettingI recommend you do not stay here Just stay at the Hampton, that’s the service level you get Why Pay More

6. Courtyard by Marriott Frederick (3-star hotel)

About this hotel

Off Interstate 270, this modern hotel is a 1.7-mile drive from the Francis Scott Key Mall and a 3.1-mile drive from Civil War history at the Monocacy National Battlefield.Contemporary rooms offer free WiFi and TVs, plus desks, minifridges and coffeemakers. Some rooms feature whirlpool tubs, and suites add separate living areas.Social spaces include a living room-style lobby, an outdoor courtyard with a fire pit, a restaurant and a Starbucks coffee shop. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space and free parking.

Things You Need to Know

  • Guests praised the rooms
  • 8 min drive to the Monocacy National Battlefield
  • Guests praised the service
  • Guests mentioned “Bistro” 12 times
  • Guests liked the lobby, mentioned 11 times in reviews
  • The fitness center has elliptical machines and weight machines
  • Guests praised the indoor pool
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ian Rodgers

Hotel was clean and room was ok Paid for a suite, but couldn’t use the balcony because of the insane amount of spiders and webs on it Pullout couch didn’t come with pillows or blankets as requested, but we survived

Worst part of this place is the “bistro” This was the only reason we picked this place The ease of traveling with children and having the restaurant right there was why we picked this place In the evening I went to get me and my wife a drink Much to the dismay of the 2 gentleman behind the bar, as I must have interrupted something more important “in the back” I had to repeat my order several times as he refused to take his ear buds out Ended up taking the hint and just calling it a nightThe next morning I guess we were hopeful the next shift would be better At least the 2 kids attempted to wait on us Me and my family were the ONLY people in this restaurant and were ignored by everyone that worked there We finally just got up and left and got breakfast elsewhere I would never stay here again and feel I should be refunded for my stay Avoid if you can!

7. Fairfield Inn & Suites by Marriott Germantown Gaithersburg (2-star hotel)

About this hotel

In an area with eateries off I-270, this casual hotel is an 11-minute walk from BlackRock Center for the Arts and 11 miles from Lake Needwood.Straightforward rooms come with free Wi-Fi, iPod docks and flat-screen TVs, as well as minifridges, microwaves, and tea and coffeemaking facilities. Upgraded rooms have living areas with sofabeds, while suites feature separate living rooms. Upgraded suites add whirlpool tubs.A hot breakfast buffet and parking are complimentary. Other amenities include an indoor pool, a hot tub and a 24-hour exercise room, along with a business center.

Things You Need to Know

  • Guests liked the clean rooms
  • 9 min walk to the BlackRock Center for the Arts
  • Guests praised the service
  • Guests mentioned hot tubs 11 times
  • Guests mentioned restaurants 28 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with an indoor pool

Feedback From Real Customers

Doug Kedrosky

Overall it is the same as any other Fairfield so if you like them, you will like this one It is close to the highway and in a business area so if you have business in the area it is very convenient Simple breakfast conveniently served

Pool on site Rooms are clean and spacious Beds are fantastic Place looks very new so everything is in good shape and clean Recommended

Mary Jane Lavin

Greeted warmly Room including bathroom was very clean, no odors, comfortable bed Very quiet in the area of my room

Breakfast room was clean, a good selection of food, coffee was good, hot and plentiful Parking is free Note: the parking lot is shared with a restaurant on the property The lot was crowded when I arrived but I found a space close to the front entrance

KRA

Standard sized rooms, very clean, shower has excellent water pressure Business center has free printing, and they offer continental breakfast This location is walking distance to several chain restaurants, it is also a 5-10 minute drive away from various pharmacies, a Walmart, and other big box stores

I knocked off one star because rooms do not contain a safe, which is very unusual for a hotel

8. Comfort Inn (2-star hotel)

  • Address: 7300 Executive Way, Frederick, MD 21704
  • Phone: (301) 668-7272
  • Ratings: 4.2 (289 reviews) Very good
  • Website : Comfort Inn
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Budget hotel with basic rooms, plus free hot breakfast buffet & WiFi.

About this hotel

This straightforward budget hotel is 3.3 miles from the historic center of Frederick and 22 miles from Antietam National Battlefield. The shops of Westview Promenade are directly across the road.All rooms and suites include free WiFi and have en suite bathrooms with showers as well as TVs, coffeemakers, fridges and microwaves. Upgraded suites also include whirlpool tubs.A complimentary hot breakfast buffet is provided. There’s an exercise room, business center and a meeting room, plus free parking for vehicles of all sizes.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 8 min drive to the Monocacy National Battlefield
  • Guests praised the friendly service

Feedback From Real Customers

D Fredericks

This is One of the Best Hotels in the AreaGreat, GREAT Professional StaffGREAT clean Rooms with everything in the room working properly

It has an Elevator so you don’t have to carry luggage up and down the stairsLike other Hotels in Frederick MarylandMultiple items to choose from for BreakfastReasonable room prices here alsoI WOULD Highly Recommend this Hotel to Everyone 🙏

James P

Excellent staff, the front desk attendant was extremely friendly and helpful The room was very clean, but also quite dated A large television is in the room which was nice (50″+ Samsung), but the air conditioner was weak and definitely old

The fixtures were very old as well Still, it was a VERY clean hotel That was most important to us during our trip Comfortable, clean, and great service

gina

Room was clean, bed comfortable Old establishment I felt Breakfast only a muffin or a piece of fruit with machine juice

We ate out Was worried about the door being broke and our toilet was stopped up Maintenance did come and fix it and front desk also offered to move us to another room because of the door We stayed one night and then went elsewhere It was a fair room for the price we paid

9. Hollerstown Hill Bed and Breakfast

About this hotel

Set in a circa-1900 Victorian home, this homey inn is 3.2 miles from Monocacy National Battlefield and Frederick City Golf Course.Quaint rooms feature period decor, private baths and free WiFi, as well as TVs; most have claw-foot tubs, pull-chain toilets and/or views of the garden.Full country breakfast is served daily (free), and there’s a game room with a billiards table and board games. Other amenities include a wraparound porch and a garden patio.

Things You Need to Know

  • Walking distance to the Heart of the Civil War Heritage Area and Delaplaine Arts Center
  • 11 min walk to nearest train station
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Christina Wood

Our daughter’s small wedding party stayed at Hollerstown Hill B & B for her wedding weekend, and Phil and Betty could not have been better hosts They really extended themselves for us, which we greatly appreciated The let us use the dining room for the pre-wedding hair and makeup on Saturday, and welcomed our wedding guests for coffee and donuts on Sunday morning

They truly went above and beyond, and were an important part of making our family’s wedding weekend as special and successful as it was My daughter said the rooms were clean and comfortable, and the breakfast delicious and ample Thank you Phil and Betty for being such great hosts!

Victor Levi

This was an excellent b&b! The house was beautifully decorated and had all sorts of collectibles to look at The location was within walking distance to historic Fredrick and the River walk Plenty of great restuarants to choose from

The room was cozy and the bed very comfortable The owners were very friendly and helpful The homemade breakfast was quite a treatAll in all just a very nice b&bVictor & Victoria Levi

Leon Falbo

If you want great atmosphere, clean rooms, and interesting conversation, this is the place to stay It is close to everything and you can easily walk downtown Betty and Phil (owners) make you feel like family and you won’t find any better or different breakfasts anywhere

They also seem to draw the nicest guests so you always meet interesting people

10. Residence Inn by Marriott Frederick (3-star hotel)

About this hotel

Off I-270, this informal all-suite hotel is 3 miles from the Weinberg Center for the Arts and 4 miles from the National Museum of Civil War Medicine.Relaxed studios come with full kitchens, pull-out sofas and marble bathrooms, as well as flat-screen TVs and free Wi-Fi. The 1- and 2-bedroom suites offer separate living rooms; some add fireplaces.A hot breakfast buffet, weekday evening snacks and parking are complimentary. Other amenities include an indoor pool, a hot tub and a fitness center, plus a game room and a basketball court. A business center and a patio are also available.

Things You Need to Know

  • Guests praised the rooms, which have refrigerators
  • 8 min drive to the Monocacy National Battlefield
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast
  • The fitness center has weight machines and treadmills
  • The hotel has a game room
  • Guests praised the indoor pool

Feedback From Real Customers

Dr Nicole

Service was incredible! Made the reservation through my Marriott Bonvoy app and was able to check in through the app as well as give my ETA and was assigned a specific room which is also provided, upgraded my room because of my Ambassador status and could also use the digital key on my phone! Was so incredibly easy and such a smooth check in and out! Was given a welcome bag when I did bring my luggage in from car! Impeccable service! The hotel was extremely clean!No garbageSmelled incredibleHave a game room with a pool table, a huge outdoor patio, swimming pool and hot tub inside, breakfast as well as a laundry room with several washers and dryers!I will be staying here again!Thank you!

Paul

Great hotel, ideal for a long-term stayOur room was spacious, with kitchenette stocked so we could do some light cooking Service was friendly and helpful

Breakfast was a highlight — they rotate some of the hot food so it’s different day to dayNice gym and pool, plus some outdoor seating with fire bit and mini basketball courtLocation is solid — right off the highway, and less than a mile from a ton of restaurants and a few grocery stores Only drawback is the sidewalk isn’t completed all the way to the nearby shopping development, so the walk there isn’t as pleasant as it could be

Joseph Soriano

I don’t think I could’ve asked for anything more The lobby was beautiful, the room had anything I needed, the service was courteous, and the breakfast was pretty goodThe pool was a decent temperature, there were many different general amenities, basketball court, outdoor patio, grills, indoor dining areas, billiards room

This hotel stay stands out in my memory

11. Homewood Suites by Hilton Frederick (3-star hotel)

About this hotel

Off I-270, this contemporary all-suite hotel is 4 miles from the National Museum of Civil War Medicine and 24 miles from Antietam National Battlefield.Bright, modern studios feature complimentary Wi-Fi, flat-screens and kitchenettes, plus sitting areas with pull-out sofas. Airy 1- and 2-bedroom suites add dining tables and separate living rooms. Kids stay at no charge with a parent.Free amenities include parking, regular evening socials with drinks and snacks, and hot breakfast served in a formal dining area. A communal patio offers BBQ grills and seating. There’s also an indoor pool, a gym, a basketball court and a 24-hour convenience store.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests liked the rooms, which have minibars
  • 9 min drive to the Monocacy National Battlefield
  • Guests praised the service
  • Guests praised the indoor pool

Feedback From Real Customers

Robert Heim (Bob H)

The bed was very comfortable and the suite was nice except for the noise of the toilet flushA few disappointments spoiled our stayThe lack of carts and no way to obtain the use for one in reasonable time, I tried for 40 minutes

The exercise room and hallways are dirty: mirrors and windows disgustingly dirty in the exercise room and the two clocks in that room were dead There were no towels and no way to clean my sweat off the items that I used; not a good practice for any gymOur room had things in the dishwasher when we arrived it took a while to discover why these items were “missing” and I wasn’t sure that they had been washedAlso, the climate control for our room should have come with some instructions It was set for heat but became unbearably warm until I set the control for cool with continuous fan (not automatic) If you explain the best settings for comfortable climate it would have helped immenselyAlso, the supply of some breakfast food had run out at 9:30AM I sampled the sausage and eggs but they were terrible – tasted like they had been overcooked and sitting for 24 hours The apple I tasted was soft and near to spoilage, clearly way past edible

Roxanne Richardson

The dining room and front desk staff were always welcoming and friendly I’m a single mother with 4 kids that was staying there while our house was being repaired The manager was my only issue at this hotel

One of my kids was playing with a light outside the hotel I was getting my child and the manager came out of the hotel and said he couldn’t play with it, which I knew I told her thank you and I was taking care of it She kept approaching my child even after repeated attempts of me asking her to stop and back away She got an attitude and gave me a dirty look before going back inside We saw her in the hallway later that day and she turned her nose up at us and didn’t speak Part of the headboard fell off from above my bed and bruised my daughter’s cheek There was a screw missing that was supposed to be holding it up I reported it to the front desk My insurance calls to inform me we have to relocate Management from the hotel never reached out to me, came to my room, called or anything She was peeking around corners in the lobby and office when she saw us arrive back at the hotel I informed my insurance person that I didn’t have a vehicle, it was raining and they had not set up the reservation for another hotel My insurance asked the manager for us to check out the next day and she refused Her exact words were, “that’s not my problem We’ll allow a late check out but they have to get out today” Poor customer service to throw your “power” around because you’re upset about a situation I will be calling corporate and the Better Business Bureau I will never recommend this hotel as long as she is the manager

Carolyn Privitera

First of all, the property was clean and the staff was very professional But that’s about it!Upon check in, I was told that there is no daily housekeeping staff so the room doesn’t get cleaned or sheets changed everyday so if I needed anything such as towels or paper products

just to come down to the front desk and ask for them and they would give me whatever I needed I stayed 3 nightsno housekeeping services were provided during my entire stay! Half of the electricity in my room did not work and a lampshade was missing on the lamp near the bed I reported these issues the very next day day after my first night I was told since it was a Sunday, the issues probably would not get addressed by maintenance until Monday I also at the same time, obtained towels, tissues and toilet paper from the front desk and proceeded to carry it back to my room On Sunday night, I went to turn on the TVit didn’t work I figured out the remote control needed batteries On Monday morning while I was collect more towels and paper products for my room, I explained the situation to the front desk I was told that they would report it but if it wasn’t taken care ofthey could give me batteries to replace in the remote I explained that the remote need a screw driver to get to the batteries and was toldOhwe can give you the batteries and a small screw driver for you to take back to your room The electricity and the TV remote situation was never addressedThis was a horrible experienceI give myself better service in my own home !

12. Hampton Inn & Suites Washington DC North/Gaithersburg (2-star hotel)

About this hotel

Located near I-270, this modern hotel is 3 miles from Seneca Creek State Park and 7 miles from sporting events at the Maryland SoccerPlex.All rooms include free Wi-Fi and custom-designed beds, plus both full and lap desks (for working on the bed), flat-screen TVs with HD channels, minifridges and coffeemakers. Suites add living areas with sofabeds.Free on-site hot breakfast (daily) and to-go breakfast bags (weekdays) are offered, as are a fitness center and an indoor saltwater pool. There’s also a snack shop, plus free parking and area shuttle service. Additional amenities include meeting rooms and a business center.

Things You Need to Know

  • Guests praised the rooms, which have TVs
  • 6 min drive to Seneca Creek State Park
  • Guests praised the friendly service
  • Guests praised the fitness center
  • One of the few hotels in the area with an indoor pool
  • The pool has a lifeguard

Feedback From Real Customers

Yudita Markovich

Hampton Inn was one of my go-to places for a quick one night stay on a road trip Last May, I stayed at a couple of them in Maine and was not disappointed What I like best about them is that they are clean and the bed is usually pretty comfortable

This specific one has some issues I think that they don’t use all cotton sheets or something because they don’t feel good against the skin The mattress wasn’t awful but not good The pool area smelled strongly of mold I was down there last night because I needed to relax my back and do some water therapy exercises after a long drive Because I have a mold allergy, I’m still having symptoms in my chestWhile I’d recommend Hampton Inn as a chain for folks on a road trip, I wouldn’t recommend this one Keep driving

Shadale Jacobs

New Very Clean Comfortable stay

Nice staff LOVED their pet policy Hate that the hilton has expanded their pet policy but this is the first hotel i have visted with posted strict pet policies Pets had restricted areas, and doors were to have a door cardBreakfast was ok If you are taking food back to your family take the tray from your room to avoid a trip back upstairs

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