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14 Best 5 star hotels in Waunakee, WI (2022)

5 star hotels in Waunakee, WI

1. AC Hotel by Marriott Madison Downtown (3-star hotel)

About this hotel

In a glass-fronted building less than a mile from Lake Monona and Lake Mendota, this contemporary hotel is a 3-minute walk from the Wisconsin State Capitol and 6 miles from Interstate 90.Featuring floor-to-ceiling windows, the bright rooms offer Wi-Fi access, smart TVs and minifridges, as well as tea and coffeemaking facilities. Suites add living areas, and views of the lake or capitol.Continental breakfast is available for a fee. Dining options include a rooftop restaurant with capitol views, and a warm cocktail lounge that serves tapas. There’s also a gym.

Things You Need to Know

  • Guests liked the rooms and praised the air conditioning
  • Walking distance to the Wisconsin State Capitol and Destination Madison
  • Guests mentioned “tapas” 10 times
  • Guests praised the views
  • Guests liked the fitness center, which has weight machines
  • One of the few hotels in the area with a casino
  • Guests praised the warm bar

Feedback From Real Customers

Max Parikh

Great place to stay Amazing staff, front desk manager and supervisor are caring and engaged They go out of their way to make your stay comfortable

The food at the rooftop restaurant is great for a team outing The drinks are top notch If you have an issue ask for Shawn or Meltia I see them both as general manager material Note: just don’t get a room under the gym

Joelle Fiedorowicz

I had a king room with Lakeview and the room I stayed in lived up to that for the most part I had a view of the lake but mainly the tops of buildings as I was on the 7th floor It was very clean, bed was comfortable and the room was nice and quiet other than the slamming doors of the other rooms

Valet parking was a nice addition and affordable Didn’t eat at the hotel but the restaurant on the top floor had amazing views and the food smelled really good Great location and within walking distance of a lot of shops, restaurants, and activities Will stay again

Shaelyn Rounds

Unfortunately I’m giving 1 star instead of 4 The only reason being is I do not feel the elevators at this hotel were safe Which is the most important factor imo

My friends and I rode down to our floor (3) from the restaurant (9) and the elevator quite literally dropped us, and then malfunctioned back and forth to floor 5 and 4 a few times before opening and letting us out We were all so traumatized, I called the front desk, and immediately the employee asked if it was elevator number 3 as if it’s happened before (It was actually elevator number 1 this time)Safe to say we took the stairs Beware of the elevators for your safety!

2. Hilton Garden Inn Madison Downtown (3-star hotel)

About this hotel

Set Downtown, this relaxed hotel is 6 minutes’ walk from University of Wisconsin-Madison, a mile from the Wisconsin State Capitol and 8 miles from Interstate 90.Understated rooms with colorful artwork offer Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Upgraded rooms add sofabeds. Room service is available.Amenities include a contemporary restaurant/bar, as well as a convenience store, a gym, and a lounge with a fireplace. Breakfast and parking are available.

Things You Need to Know

  • Walking distance to the Chazen Museum of Art and the UW–Madison Geology Museum
  • Guests praised the service
  • The fitness center has weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Tawnja S

Rooms were nice The front desk was amazing However they only clean the rooms every 4 days

I can understand only changing the sheets every 4 days but to go 4 days without having your garbage emptied is a little overboard If you ask, they will have your room cleaned But for the price I paid for the room, I would expect the room cleaned daily

Katie Lange

My friends and I didn’t stay too long, we only stayed one night for a concert but had a pleasant stay all the same! You could smell the faint scent of bleach in the hallways which tells me they’re deep cleaning and I’m very grateful for that The room itself looked brand new and was very clean as well The only issue we had with the room was the bathroom doors are barn doors

It’s a very odd choice because you can see the toilet through the crack of the door where the hinges would go if it were a normal one But if you don’t sit on the edge of the bed closest to the bathroom it doesn’t matter that much The beds were comfy as well and I liked there were outlets next to the beds too The parking garage was right next door and has a doorway on the main floor that leads right to the hotel which is very convenient When I checked out, I unfortunately am unsure who I spoke to, but the two women who helped me were incredibly friendly and one of them struck up a conversation with me about the show I went to the previous night It was a small thing but I really appreciated her interest nonetheless! If I find myself in Madison again I will definitely be back!

Travis Raddatz

Rooms were very well kept and modern Everything in my room was clean when I entered I tried ordering food from the bar with cash, and somehow the employee wasn’t able to accept it and ultimately it got charged to my room

Now I’ll have to explain to my work why food was charged to my room and not paid for A simple issue will now turn into a big hassle, that is why I took 2 stars off service

3. DoubleTree by Hilton Madison East (4-star hotel)

About this hotel

Off US-151, this unassuming hotel is less than a mile from the shops at East Towne Mall and 5 miles from the Wisconsin State Capitol.The streamlined rooms feature flat-screen TVs, Wi-Fi, minifridges and coffeemakers; some add sofabeds. Suites provide microwaves and sitting areas. Room service is available.There’s a laid-back restaurant/bar and a cafe. Other amenities include an indoor pool and a fitness center, plus parking and breakfast.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 11 min drive to Olbrich Botanical Gardens
  • 12 min drive to Dane County Regional Airport
  • Guests praised the service
  • Guests mentioned “cookies” 11 times
  • Guests liked the bar

Feedback From Real Customers

J. Lamar H.

From the silent traveler as I’ve always stated no hotel will be 100% perfect what will determine a good hotel is a representative of that hotel when matters come before them This hotel is really good it has a wonderful pool that you can see it also has a sauna which is really nice

There is a lot offered in this hotel more than other hotels But again really nice to relax and enjoy your stay in the area Very close to restaurants in walking distance so you don’t have to go far You could order but again very close and walking distance The room really nice as usual great bed to sleep in you will definitely get a good night rest Internet connection also really good This is my second time staying in there and I must say it gets better each time customer service was really great The gym very nice to work out in and the one thing that I found at the hotel this time that wasn’t there last time it’s mouthwash which is really nice I updated the photos so you can see that they do have mouthwash as well And I didn’t get my cookie apparently something was wrong with the oven

Kay R

Very clean and felt safe inside We initially parked on the side of the hotel which we didn’t feel really comfortable with the foot traffic on the side so we parked in front of the hotel which was a lot better Very quiet on our floor

The snacks downstairs were a bit overpriced & no complimentary breakfast for the amount of money you pay for a room They do have an on-site resteraunt but we didn’t use it We had to call down twice each time we needed housekeeping to bring something Bed left our backs hurting but the room was clean Fresh cookie was a good touch when you check in We did not use the pool but it looked really nice

Jude M-C

I was in town for a family wedding This is by far the cleanest and nicest hotel I’ve ever stayed in The hotel staff provided red carpet white glove service

Highly recommend spending the night here for a few days Perfect opportunity for a family gathering or friends to hang out in a bar area and catch up Very comfortable and relaxing

4. Country Inn & Suites by Radisson, Madison West, WI (2-star hotel)

About this hotel

In a commercial area and business park off Highways 12 and 14, this simple hotel is 1 mile from the National Mustard Museum, 7 miles from Camp Randall Stadium and 8 miles from Henry Vilas Zoo.The relaxed rooms feature free Wi-Fi, flat-screen TVs and coffeemakers, as well as microwaves and minifridges. Suites add sitting areas, and upgraded suites add separate living rooms with pull-out sofas. Some have 2-person whirlpool tubs, while family suites add dining areas. Room service is available.A hot breakfast buffet is complimentary. Additional amenities include a heated indoor pool, a hot tub and a fitness center. Also available are laundry facilities and a library.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 4 min drive to the National Mustard Museum
  • Guests liked the friendly service
  • Guests praised the restaurant
  • Guests mentioned hot tubs 16 times
  • Guests liked the indoor pool

Feedback From Real Customers

Victoria Moseley

Clean hotel, newly renovated, and management was very helpful We went through a second party booking site and upon check in, there was an issue with the site not sending the code to pay the hotel for our stay The manager was so helpful, and let us check in and go to our outing and called the second party site to resolve the issue

We woke up too late for the breakfast, but it looked like a very good set up of lots of variety in food and clean open dining space There is also an all day coffee/tea counter that was very nice The hotel is also a stop on Middletons free trolley ride that goes from different hotels every 30 min to downtown Middleton Very nice extra features The gym and indoor pool looked very nicely kept up as well Best thing of all, they have a 12 (noon) check out Overall great stay and only 15 min straight drive into downtown Madison

Felicia Kasparek

Hotel was very nice and friendly Breakfast was good Rooms were clean other than maybe they top sheep on the bed looked pretty rough

We were able to have pets which is always greatly appreciated My only concern and bummer was that the pool and hot tub were VERY dirty The pool water did not even look like pool water it just looked like dirty water After noticing that I looked at the walls of the pool and they seemed brown and almost moldy looking the hot tub looked even worse than the pool I def stayed out of it and really hope My kiddo stays healthy after it Had I noticed it before he had gotten in and started having fun I wouldn’t have allowed it It would benefit to drain that thing ,scrub up and start fresh Other than that the hotel was very nice

Jose N cadena

This place is excellent to stay at Monty is a great guest service He reinforced hotel policy’s

In this newest stay I was able to experience how Monty had to denied service to some guest because they were in the Do Not Rent list The female of the this couple was very rude and threatened Monty However he stood his ground Like I said he does an amazing job to keep the hotel safe

5. Hilton Garden Inn Madison Sun Prairie (3-star hotel)

About this hotel

Next to the Shoppes At Prairie Lakes mall, this straightforward hotel is 8 miles from Dane County Regional Airport and 13 miles from the University of Wisconsin-Madison.Featuring desks with ergonomic chairs, the unpretentious rooms offer free Wi-Fi, flat-screen TVs and minifridges, as well as microwaves and Keurig coffeemakers. Upgraded rooms add pull-out sofas and/or balconies; suites have separate living areas. Room service is available.Parking is free. There’s a steakhouse and bar, in addition to a heated indoor pool, a whirlpool tub and a fitness room. A business center and a convenience store are open 24/7.

Things You Need to Know

  • The rooms have TVs and refrigerators
  • 13 min drive to the Dane County Farmers’ Market
  • 12 min drive to Dane County Regional Airport
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests liked the pool, mentioned 11 times in reviews
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Grant Landbo

I really enjoyed staying in this hotel I was there for a work conference The rooms were nice and clean

The restaurant inside of the hotel is fabulous! Very fast and accurate The manager Karl was super attentive to our needs and was able to accommodate our very large group reservation on short notice The breakfast wasn’t great for the price Hilton Garden Inn hotels are supposed to offer a made to order breakfast but this location does not, just a decent buffet The only other gripe I had is I asked for a late check out and was denied As a gold member I was hoping an extra hour would be a manageable ask, but I guess it isn’t

I J

Poorly lit room and overcharged for sub-standard breakfast I am a Diamond-For-Life member, 18 years 100% weekly travel and will not repeat my mistake of staying here again:The breakfast was VERY substandard – the Garden is supposed to have a made-to-order breakfast, it’s what makes it a Garden Inn (rooms no different than Holiday Inn Express) No such luck here – the cook is here only on weekends so just a buffet

VERY disappointed Then this Garden charges Diamond members for breakfast I’m sure it seemed like a good idea to Hilton at the time they changed their breakfast policy, but I think they are starting to realize it drives away business since it is now VERY rare to find a Hilton chain hotel that actually charges Diamond members for breakfast Except here Yup, charged but then credited back right? – only I still got to pay tax on the discounted portion of breakfast No issue; I just deducted it from the tip that I would have left $732 charged – $600 would-be tip = $132 cost But I feel bad the wait staff got sDoes Hilton wait staff realize Hilton’s changed breakfast policy is hurting them much more than the “use-to-be” loyal Diamond members? Perhaps they should motivate their management to fix it The good news; Hilton’s changed policy made me find better hotels elsewhere! 🙂

Alyx Olinde

For a “nice” hotel, this place is horrible First off, we were given a room that does not match what we booked When the guy at the front desk finally found the correct room, we walked in and realized that the lamps next to the bed are just dim night reading lamps, the kind that most hotels have under their real lamp

Second, the bathroom door does not completely seal and the lock leaves a lot to be desired Smells, sounds, and steam are not contained in the bathroom The bed only has the gross comforter that probably never gets washed and then a sheet, so no blanket comes on it Then on top of all of that, we tried to adjust the thermostat in our room and apparently we are not allowed to cool the room down to anything below 73°F I do not sleep at anything over 69 and I know a lot of other people do too I called the front desk and they basically told me they can’t do anything about it Oh, and did I mention they had no luggage carts when I came in at midnight?

6. The Edgewater Hotel (4-star hotel)

  • Address: 1001 Wisconsin Pl, Madison, WI 53703
  • Phone: (608) 535-8200
  • Ratings: 4.5 (2120 reviews) Excellent
  • Website : The Edgewater Hotel
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Elegant, circa-1940 waterfront lodging featuring refined rooms & suites, plus fine dining & a spa.

About this hotel

This elegant, circa-1940 waterfront hotel is a 12-minute walk from both the Memorial Union Terrace and the State Capitol.The refined rooms and suites feature free Wi-Fi, flat-screen TVs, executive desks and minifridges. Upgrades include features such as terraces, kitchenettes, and/or floor-to-ceiling windows with panoramic views.Amenities include an outdoor plaza and multiple restaurants, including a steakhouse, a tavern and a lakeside grill. The hotel also offers a spa, boat moorings and event space.

Things You Need to Know

  • Walking distance to the Wisconsin Veterans Museum and Destination Madison
  • Some guests complained about the kitchenettes
  • Guests liked “ice rinks”, mentioned 33 times in reviews
  • Guests liked the breakfast
  • Guests liked the panoramic views
  • Guests praised the nightlife
  • One of the few hotels in the area with a spa

Feedback From Real Customers

Lindsay Williams

We were really looking forward to our stay at the Edgewater Hotel, but sadly, we were very disappointed by our stay Even though our multiple visits to their restaurants and bars have always been disappointing (there’s just not many on-the-water options in Madison, which is why we always return to their gorgeous location) due to poor/slow service and extremely high prices for sub-par food and service, we had high hopes for the hotel stay While the hotel is gorgeous, it’s the lack of customer service and attention to detail that disappointed us

We had our Do Not Disturb sign on our door as we were in desperate need of sleeping in At 8AM on a Sunday, a cleaning staff person knocked and walked into our room – even though we had Do Not Disturb sign on the door The front desk was unsympathetic about it Our room service breakfast was terrible for a “luxury” hotel The coffee was so weak it was undrinkable The bagel and packaged cream cheese were fine, but the fruit salad was defrosted frozen fruit The creamer was individual shelf-stable creamers, not real cream in a creamer service Just so disappointing for a $30 breakfast, that should have been free since we were woken up unnecessarily The rooms were nicely appointed, but the bathroom is poorly lit making it difficult to get ready/do make-up, etc There isn’t anywhere to hang towels, either This might seem very nit-picky, but for a $300/night room in Madison, Wisconsin, one would hope to have a more luxurious experience

Collette McDonald

We had a girls spa day The location is gorgeous Some of the treatment rooms overlook the water

Beautifully appointed The only rub for this spa is the lack of silence from the staff when near the relaxation area and treatment rooms Our first impression was the manager taking a cell call as we were getting a tour and the use of outside voices vs spa level communication It would also be a nice feature if spa guest could reserve a table at the boathouse vs having to go to the restaurant to ensure names are on the list Little things that add up

Mary Ashworth

Madison was a new experience for us What a nice city It feels so much safer than Chicago! We actually walked around at night without feeling the need to look over our shoulders

We were at the Edgewater for a business meeting It is a great hotel with a beautiful view The rooms are large, clean and comfortableWe had a nice cocktail reception on the varanda with dinner to follow The bartender was so sweet and the waitstaff was very accommodatingI will say that the lighting in the lovely bathroom is not bright enough to apply makeup Most hotel bathroom are that way these daysKeep up the great work Edgewater!

7. The Livingston Inn

  • Address: 752 E Gorham St, Madison, WI 53703
  • Phone: (608) 238-6317
  • Ratings: 4.9 (112 reviews) Excellent
  • Website : The Livingston Inn
  • Check-in time: 3:00 PM
  • Check-out time: 11:00 AM
  • Quick Summary: Landmark Gothic Revival B&B featuring genteel rooms with fireplaces, plus a sunroom & a patio.

About this hotel

Set in an 1854 Gothic Revival mansion on a tree-lined residential street, this elegant landmark B&B is a 2-minute walk from Lake Mendota and a mile from the Overture Center for the Arts.The 5 refined rooms come with fireplaces and sitting areas, as well as cable TV and free Wi-Fi. Some rooms feature rainfall showers, antique furnishings and/or lake views.Cooked breakfast is served at a formal dining table in a genteel dining room. There’s a cozy sunroom next to a furnished patio, as well as a lounge with a fireplace, and a garden. Parking is complimentary.

Things You Need to Know

  • Walking distance to the Madison Children’s Museum and the Dane County Farmers’ Market
  • 14 min drive to Dane County Regional Airport
  • Guests praised the service
  • Guests mentioned “lakes” 20 times
  • Guests praised the breakfast

Feedback From Real Customers

Richard Hughes

Highly recommended!Now I know why there are so many 5-start reviews!What an absolutely lovely 4-night stay Few times have I come across such a connected and gracious host as the hotel owner, PeggyFrom delightful conversation over breakfast, to helping us make the most of our stay, Peggy was a delight

Plus, her two beloved dogs Ezra and Hugo made the experience even brighterThe hotel has loads of old-world charm The room was clean, cozy, and well appointed The grounds are pretty, with easy access to a pier on the lakefront to watch the sunsetWe’ll go back just to do it all over again

Alicia Brown

Peggy welcomed us into one of the most inviting and kind environments for our stay in Madison! Such an incredible experience staying in such an appreciated and well-kept historical building Family breakfasts and conversations in the parlor with complimentary glasses of wine Our stay couldn’t have been more perfect! In fact, we were so perfectly happy that my best friend and partner asked me to spend the rest of my life with him while I danced around the fireplace in the William T

Leitch room! 15/10 will be back

Kris Adler

Everything about our stay at The Livingston Inn was fantastic!Peggy, the proprietor, was super friendly and welcoming Her breakfasts were delicious and filling, and the breakfast table conversations were just as good as the food!The room was spacious and comfortable, as were the common rooms, and the lovely groundsThe inn is set in the Leitch House, a beautiful example of 19th century Gothic Revival architecture listed on the National Register of Historic Places

8. Holiday Inn & Suites Madison West, an IHG Hotel (3-star hotel)

About this hotel

In a historic Midwest neighborhood by Highway 12, this modern hotel is a 4-minute drive from Capital Brewery, 5.4 miles from University of Wisconsin Madison, and 6.9 miles from downtown Madison.The subdued rooms feature desks, CD/DVD players and flat-screen TVs with cable channels, plus coffeemakers, microwaves and minifridges. There’s also free WiFi and kids 19 and under stay free with an adult. Suites add extra space and bunk beds.Amenities include an Italian restaurant (where kids 12 and under eat free), business and fitness centers, an arcade, indoor pool and waterpark, plus 5 boardrooms. Parking and local/airport shuttles are free.

Things You Need to Know

  • Guests praised the clean rooms and liked the beds
  • Some guests complained about the bathrooms
  • 5 min drive to the National Mustard Museum
  • Guests mentioned the service is friendly
  • Guests mentioned “Italian cuisine” 10 times
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Kyle Wilson

Beautifully remodeled modern style hotel Great service from the staff The room we had was without any windows though

Instead it had a door to the inside pool area While some might find that a preferred convenience, If we did it again, all 5 of us would prefer a window room instead next time Other than that the stay was good The pool here is geared towards small kids only

Joyce Marx

The staff is incredibly nice I didn’t get her name, but the girl who checked me in was very sweet and helpful Thank you for a wonderful stay! I’ll definitely stay here again next time I’m in Madison

When we went in to the pool, it was closing in 30 minutes No one has been using the waterside so it had been turned off The lifeguard working turned it back on so my nephew could use it Even though she was closing in 30 minutes she never made us feel rushed and we enjoyed our time in the water park This was the evening of Tuesday March 2 Thank you!

Michele Ashbeck

There were some positive things about our stay, but I feel like the bad outweighed the good Starting with the good; the rooms were very clean and the pool area is great, with wonderful lifeguards Now the bad

When we booked the room we booked a 1st floor poolside room, when we checked in our room was on the second floor Checkout is at 11am, which is fine, but the pool doesn’t open until 9am, and when we were here they didn’t open it until 10 minutes after 9 They also didn’t open the water slide in the morning There isn’t a free continental breakfast, you have to pay $5 per adult and $3 per child Having to pay for breakfast we assumed everything was included, but only milk, water or coffee was included for drinks, no fruit juice We also thought we would get refills on our drinks, especially since we had to pay, but no one came around for refills Overall it seemed like this hotel likes to nickle-and-dime their guests while having subpar service and limited pool time

9. Residence Inn by Marriott Madison West/Middleton (3-star hotel)

About this hotel

This informal all-suite hotel is a 4-minute walk from shops at Greenway Station, 6 miles from the University of Wisconsin Madison and 15 miles from the Dane County Regional Airport.Ranging from studios to 2-bedroom suites, the warm units with a contemporary vibe offer free Wi-Fi, kitchens and flat-screen TVs, plus separate sitting areas with sofabeds.A hot breakfast buffet, parking, a grocery shopping service and regular evening socials are included. Amenities consist of an indoor pool, a hot tub and a fitness center, along with a terrace offering BBQ facilities.

Things You Need to Know

  • Guests liked the beds and praised the kitchenettes
  • Guests praised the rooms
  • 4 min drive to the National Mustard Museum
  • Guests liked the friendly service
  • Guests liked “suites”, mentioned 10 times in reviews

Feedback From Real Customers

Emilee KRyan

This was probably one of my best hotel stays ever The room exceeded my expectations, it was so nice! The staff were all very professional and friendly Super comfortable bed in the two room suite

It had all the cooking utensils we needed, dishes,etc The location is really cool too because it’s nice and quiet, but close enough to everything I will definitely return If you haven’t stayed here yet, you definitely should You won’t be disappointed

CHRIS HARRIS

All around great experience Front desk staff members were friendly and informative Room (studio) was clean and surprisingly spacious for the price

Room was quiet during my entire stay Complementary breakfast was decent with a good amount of selection and daily variety The only gripe I can think of was the gym was quite limited outside of cardio Overall, I definitely enjoyed my stay here

Ti Vo

Amazing staff, great room, super comfy bed! They accommodated our needs for minor changes to check in and check out times The cleaning staff were so kind and friendly and very helpful Everyone here was great!!! Plenty of restaurants within walking distance which were great for lunch and dinner

Free HBO and Showtime Would absolutely stay here again!

10. Staybridge Suites Middleton/Madison-West, an IHG Hotel (3-star hotel)

About this hotel

Off US-12, this informal, modern all-suite hotel is 5 miles from the University of Wisconsin-Madison, 7 miles from Henry Vilas Zoo and 12 miles from Dane County Regional Airport.The understated studios feature kitchens and living areas, plus free Wi-Fi and flat-screen TVs. The 1-bedroom suites add separate living rooms.Complimentary perks include an airport shuttle, parking, evening guest receptions some weekdays, and a hot breakfast buffet served in a relaxed dining area. There’s also an indoor pool, a hot tub and a 24-hour exercise room, plus 24/7 guest laundry facilities.

Things You Need to Know

  • Guests liked the rooms and praised the kitchenettes
  • 7 min walk to the National Mustard Museum
  • Some guests complained about the bathrooms

Feedback From Real Customers

Laurel Williams

Comfortable, clean and quiet with awesome staff! After check in we had lovely complimentary evening snack with really quite nice wine and beer options followed by dinner at an excellent restaurant just up the street Looking forward to what looks to be a great breakfast with oatmeal and waffles Had a nice deep bath and about to drift off to sleep in our very comfy bed

Highly recommend!

Derek Blume

Quite disappointed with this place It is right offthe corner of two very busy roads, one an expressway However, the rooms have no sound proofing

It seems the front desk was unwilling to enforce the no-smoking policy Our floor smelled of marijuana both evenings of our stay Pets seem to be allowed, which would be fine except they allowed big dogs and people kept their animals in their room all alone for they day We had constant noise from a large dog in the room above ours all night long The televisions in the room were very out of date The underground parking garage was nice except for the cloud of cigarette smoke in there The pool and workout areas were nice The breakfast was only fair

Dianna Wilson

I would advise seeking an alternative My parents are in their 70’s and my Dad is a double-lung transplant recipient Upon taking a serious turn in his health, he was flown to WI in a medivac plane from KY

My Mom got him situation in ICU and finally made it back to the hotel after 2am She left in the morning with the shuttle and was taken to the hospital…after returning at about 5pm, she went into the restroom and found someone had been in her room and vomited in the toilet They did not clean up their mess She needed to go to the restroom, so quickly cleaned it and made her way up the long hallway to report the incident They did bring a device down and found someone entered her room at 3:05pm The question was asked if could have been my Mom, my Dad or family…again, she was alone and took their shuttle to hospital She realized a small birthstone ring was missing from her nightstand (she had all of her other jewelry) and was upset Me being helpless in the situation I asked that she file a complaint with management A person working the desk explained he,”was in a bad mood and wouldn’t see guest” The direction given was to call the police My Mom was in no position to be going through that, and placing any loss to her on her was absurd, especially considering everything she had been through She left the next morning and was shuttled to a new hotel I have sought answers to policy and ask if the person was an employee and do they still work there and have gotten no where Simply getting her ring back would have dissolved the situation The recap from corporate is my Mom was switched rooms…she wasn’t She was offered but declined, as she isn’t in great shape herself to be moving rooms And that she left in a good mood, trust me when I tell you, that certainly wasn’t the case If you are a woman traveling alone, I would never recommend this hotel Also, no one at any level appears to care about your concerns I asked to speak to a Regional Manager to review policy on theft and corporate office bounced my concern right back to the property, promising a call back within 48 hours After 4 days, I responded to the email that I hadn’t been able to speak to someone Today’s email had the recap of everything they did to rectify (which was basically nothing), ending their insight to the matter I am not one to write a bad review, but clearly someone at that property isn’t opposed to inviting themselves into guest rooms…

11. Hotel Indigo Madison Downtown, an IHG Hotel (3-star hotel)

About this hotel

Set along Highway 151, this relaxed hotel is less than a mile from the Wisconsin State Capitol, and 2 miles from the Madison Museum of Contemporary Art.Contemporary rooms feature desks, flats-screen TVs and free Wi-Fi, as well as minifridges and coffeemakers. Suites add separate sitting areas with sofabeds. Room service is offered.Amenities include a casual restaurant, a fitness center and a meeting room. Valet parking is available (fees apply).

Things You Need to Know

  • Guests praised the large, clean rooms and the beds
  • Guests praised the bathrooms and the showers
  • 3 min drive to the Wisconsin State Capitol
  • Guests praised the friendly service
  • Guests praised the casual restaurant
  • Guests praised the architecture
  • The fitness center has weight machines
  • Guests praised the bar

Feedback From Real Customers

Sarah Schuette

This was one of the most amazing experiences! The hotel is very tastefully, retro decorated The parking garage across from the enterance is practically brand new, with nice parking space, charging stations and well lit The amenities within the room were classy and the bathroom was to die for! Very clean facilities and friendly staff

5 star is an understatement!

Queen

i loved my stay here! we got upgraded to the awesome executive king suite, what an amazing experience as i’ve never been upgraded at a hotel before the bed was comfy, room was quiet, aveda shower products smelled lovely with a hot shower! we had dinner & cocktails downstairs at Palette everybody we worked with was helpful and lovely! i left the place calling my sister cause i was so excited, i had never been treated special at a hotel before but i have a feeling they treat all their guests this special!! 🙂

12. Sheraton Madison Hotel (4-star hotel)

  • Address: 706 John Nolen Dr, Madison, WI 53713
  • Phone: (608) 251-2300
  • Ratings: 4.1 (1415 reviews) Very good
  • Website : Sheraton Madison Hotel
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Relaxed property offering an indoor pool & a restaurant, plus meeting space & free Wi-Fi.

About this hotel

Opposite the Alliant Energy exhibition center, this unpretentious hotel is 3 miles from the Wisconsin State Capitol and 6 miles from the Olbrich Botanical Gardens.Relaxed rooms offer free Wi-Fi, flat-screen TVs and coffeemakers. Upgraded rooms add sitting areas with sofabeds. Suites include separate living areas.Parking is complimentary. Other amenities include a casual restaurant, a lounge and a fitness center, as well as an indoor pool and a hot tub. There’s also meeting space and a business center. Breakfast is available for a fee.

Things You Need to Know

  • 6 min drive to the Capital Springs State Recreation Area
  • The hotel has a concierge
  • Some guests complained about the air conditioning
  • Some guests complained about the bathrooms
  • Guests mentioned hot tubs 25 times
  • Guests mentioned lobbies 49 times
  • Guests liked the fitness center, which has weight machines
  • The hotel has a game room

Feedback From Real Customers

marcia chambers

Easy check in but when asked about the shuttle, we were informed it was not availableOur room door was ajar, which was disconcerting We had a cleaning crew worker contact maintenance to find out they were fixing door and we may need to move

We did not unpack Later, when the maintenance worker fixed our door, we practiced locking/unlocking to our satisfaction Ten minutes later, our door opens!!!! No knock or verbal warning!What lack of communication!Why would they even give us that particular room when there are six floors of them!

lyra tali

VERY UNCLEAN AND RUDE, STAY ANYWHERE ELSEWhen we first checked in, our pillow cases had stains and blood spatters on them I was told if I wanted new sheets I would have to change them myself so I asked for a new room The second room had hair on the wall and a huge greasy stain on the headboard, plus more stains on sheets

Was again told there would be no one to clean it so was given a third room The third room had a broken AC/HEATER so we either had to sleep with no heating and cooling or try to sleep to a loud banging sound the whole night When I complained to the manager she was extremely rude but promised me that I would be refunded my points for my stay Instead I recieved $75 so will now need to call Marriott to sort out Cancelled our second night and stayed at AC Hotel in Madison AC hotel in Madison is 10-20 bucks more and absolutely divine Clean, updated rooms with incredible staff and delicious restaurant facing the capital Spend the money there or save money and stay somewhere else Just don’t stay at the Sheraton Madison

Mary Manolis

I stayed here for 3 nights in early June 2022 I am appalled that this place is allowed under the Marriott nameUpon arrival (we did not need the airport shuttle during arrival) we asked about being added to the complimentary airport shuttle for departure day and were told the shuttle is not running and we would have to call down to the front desk the day we were leaving

The hotel would then call the cab service of their choice and comp the cost of the cab The day my mother left, she began calling the front desk and for 20 minutes received no answer She went to the front desk and no one was there except a security guard who would not assist her 23 minutes later a “manager” finally showed up and called a cab but didn’t provide the voucher for the cab ride so the driver had to go back into the hotel and spend another 5 minutes obtaining that My mom made it to the gate as her flight was boardingWhen I checked out a few hours later and asked about this I was told it was a private security matter and all guests were safe and it was none of my business None of this aggressive response provided any explanation as to why they couldn’t provide a service that was listed as available on their website When I said that to the woman checking me out she became more aggressive that their security issue was none of my business When I shared this with my mom later she said that she saw no police, fire or any emergency services when waiting for assistance so I really don’t understand where their 24/7 staff was The lack of enough staff needs to be reflected in what amenities they have and their website needs to be updated to indicate what they do have so guests can make an informed decision while staying thereI worked part of the time during my stay Their workstations are not private so I worked in my room Their hotel photos show a desk and office chair but in actuality the rooms don’t have that set up making work difficultOn our first morning I was working in my room and housekeeping knocked and opened the door before I could even respond Apparently someone didn’t update our arrival and checkout days so housekeeping had a wrong list of which rooms to cleanThe main lobby and outside seating seemed nice at a quick glance but upon further inspection dust and excessive cobwebs cover the outdoor lights, crumbs and bird droppings are all over the outside seating and the inside area has sticky surfaces The room itself had dust and cobwebs in the windowsills and dust on the top shelf where thr inroom coffee isThe staff is either nice but lacking in knowledge or rude and aggressiveI had other family staying at the comfort inn next door which for 10 dollars less a night had larger rooms, a cleaner pool and outside seating area and complimentary full breakfastI would never stay at this hotel again and would encourage anyone to avoid it It’s poorly managed and clearly employees, including the manager, don’t care about the incorrect information on their website and how this is reflects on their service The price I paid for services received is a jokeI’m also having to keep an eye on my credit card as I see my amount as having been paid 3 days ago but the same amount is listed as pending payment todayThis hotel is horribly run and clearly has some process issues they need to correct A cute car in the lobby does not make for a positive hotel stay as a guest given all of their problems

13. SpringHill Suites by Marriott Madison (1-star hotel)

About this hotel

Adjacent to Hilldale Shopping Center, this refined all-suite hotel is a mile from Shorewood Hills Beach on Lake Mendota, 2 miles from the University of Wisconsin and 9 miles from Dane County Regional Airport.Polished suites offer free Wi-Fi, flat-screen TVs, and living areas with sofabeds, as well as kitchenettes. Upgraded suites add separate living rooms and/or partial lake views.Breakfast is complimentary. Other amenities include a bar, a gym and an indoor pool, plus a BBQ and a contemporary lounge. Parking (fee), and meeting and event space are available.

Things You Need to Know

  • Guests praised the clean rooms, which have kitchenettes
  • 5 min drive to the Herbert and Katherine Jacobs First House
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned “shopping malls” 10 times
  • The fitness center has treadmills and weight machines
  • The hotel has a boutique store

Feedback From Real Customers

Vickie Kramer

Stayed here for my second time in March and my daughter’s seventh time at this hotel The hotel is so quiet and I got a good night’s sleep which is rare for me Bed was very comfortable

Very nice personable male front desk clerk Safe underground parking Coming back in June and getting 2 rooms at that time

Hannah

Very safe, quiet location Walking distance from shopping and food Rooms were clean and very nice

I would recommend and I def would stay again The only thing negative I noticed was the bathroom didn’t have a fan/vent built in Parking in the garage was an extra charge each day (which I think should be FREE for the hotel fee/stay) but I still paid it anyways and I felt it was worth it

Graham Vance

This hotel has quiet rooms, a bar in the lobby, and a pleasant staff Housekeeping is on request but the amenities in the room last a single person a week The breakfast is included and is pretty decent

There is not a restaurant in the hotel but it is located right next to a shopping complex with multiple restaurants I would definitely stay there again

14. Mansion Hill Inn (4-star hotel)

  • Address: 424 N Pinckney St, Madison, WI 53703
  • Phone: (608) 255-0172
  • Ratings: 4.9 (134 reviews) Excellent
  • Website : Mansion Hill Inn
  • Check-in time: 4:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Ornate, circa-1857 property offering warm quarters & a posh wine bar, plus free breakfast & cookies.

About this hotel

Set in an ornate, circa-1857 German Romanesque revival mansion in the Big Bug Hill neighborhood, this upscale inn is a block from Lake Mendota and a 14-minute walk from the University of Wisconsin–Madison.Featuring period-style decor and traditional furnishings, the warm rooms have free Wi-Fi, flat-screen TVs and Italian linens, plus direct access to gardens and/or a shared veranda. Suites and upgraded rooms add balconies, whirlpool tubs, sitting areas and/or original fireplaces.Complimentary amenities include continental breakfast, nightly cookies, valet parking and access to a nearby fitness club. There’s also a sophisticated wine bar.

Things You Need to Know

  • Walking distance to the Madison Children’s Museum and the Dane County Farmers’ Market
  • 16 min drive to Dane County Regional Airport
  • Guests praised the service
  • Guests praised the breakfast

Feedback From Real Customers

Tony Ransley

Absolute gem! My girlfriend and I had an amazing stay Great staff, good rates, comfortable EVERYTHING Waking up we both remarked how well we slept

The breakfast was to die for The architecture in the first place is incredible The natural light from the skylights made it so we only had to turn the lights off for the night and then when we turned off the lights for the night we had beautiful moonlight! I very much recommend The Mansion Hill Inn!

David Stotesbery

Hosted a wedding here for a client, and it went amazing! The venue is absolutely gorgeous – every room has it’s own very unique charm It’s an old building, but they have done a fantastic job upgrading to modern amenities John and his staff are top notch as well – they work seamlessly to provide amazing service

I can’t wait to host another event at this amazing venue!

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