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14 Best 5 star hotels in West Covina, CA (2022)

5 star hotels in West Covina, CA

1. Home2 Suites by Hilton Azusa (3-star hotel)

  • Address: 229 S Azusa Ave, Azusa, CA 91702
  • Phone: (626) 239-2015
  • Ratings: 4.4 (533 reviews) Very good Eco-certified
  • Website : Home2 Suites by Hilton Azusa
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Laid-back all-suite hotel featuring a gym & an outdoor pool, plus free breakfast, parking & Wi-Fi.

About this hotel

Off I-210, this relaxed all-suite hotel is 4 miles from Azusa River Wilderness Park, 5 miles from Santa Fe Dam Recreation Area and 6 miles from Rubel Castle.Featuring bright accent walls and carpeted floors, the straightforward suites offer free Wi-Fi, flat-screen TVs and sitting areas with pull-out sofas, as well as kitchens with microwaves and coffeemakers.Complimentary perks include a breakfast buffet and parking. Other amenities consist of a gym, an outdoor pool and coin-operated laundry facilities, plus a 24-hour snack shop.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests praised the rooms, which have TVs
  • 11 min drive to Raging Waters Los Angeles
  • Guests praised the service
  • Guests mentioned refrigerators 17 times

Feedback From Real Customers

JCU

Three stars because it’s neither a great place or bad place The rooms aren’t suites They’re studios

While I didn’t use them, there’s a 5-foot tall fridge, microwave, sink, dishes and cups, and even a dishwasher The furnishings seem straight out of an IKEA catalogThey offer a breakfast each morning On the first morning I went down and saw that they didn’t have eggs I feel like a breakfast should have eggs, bacon, sausage, breads/bagels for roasting, coffee, milk, and juice, and various breakfast cereals Their breakfast didn’t have eggs, bacon, or juice but did have oatmeal and breakfast wraps/burritos Of course they also had the usual sides like butter, jelly, cream cheese, etcThe staff I interacted with were helpful and courteousThe room wall and doors are thin, so you can hear people in the hall and in adjacent rooms more than in a more typical hotel Outdoor sounds of the street also penetrate the room, if the car is a little loudEverything seemed to be clean, but the keypad on the microwave was sticky, part of the reason I didn’t use itOverall, a 3, like I said In the future I’ll look for something a little more deserving of the Hilton name, thoughIt’s

Stephanie Acosta

We stay here any time we are visiting family This latest time was for our baby shower After a drive from Arizona I will say, we have always come to a pretty clean and nice room

The black out curtains are awesome and block out a lot of light which is great for sleepFor our last stay there, a little over a week ago, we had booked a handicap accessible room months in advance When we saw the option to check in on the app we noticed that the room we got was not accessible We called and they fixed it for us right away (The staff are always really nice)We got there and I immediately noticed some of the stuff in the room did not make sense for accessibility I use a wheelchair and could not use the bathroom mirror sitting in my wheelchair I had to stand to do my hair and it took a long time since I had to keep taking breaks The hand held shower head was helpful, but the wall mount it hangs on was somewhat high and was a little hard to work with I also had to ask the front desk for a shower chair, the site makes it looks like the room just comes with the chairwhen I did get to use it, I sat tilted at an angle because the chair didn’t fit in the tub rightMy only other issue was we had to be placed in a room that was “joined” by another room of people we did not know The door locked so it’s not like they could come in, but we heard EVERYTHING There was a kid playing with a ball on the shared wall for hours until late and then screaming for the next few hours until they fell asleep, around 11pm (I’m assuming) because their ball was taken away This isn’t the hotels fault, but the fact that we could hear it so clearly was very difficult since we couldn’t sleep and our baby shower was the next dayStill coming back but we might need to see if there’s an option for a no barrier room, so it’s easier for me to shower

Cynthia Corbett

Visited my dtr And family who stayed thereRooms are clean, staff is friendly and courteous

Breakfast is available which was just ok,not great Fresh coffee available There is a McDonald’s next door and other food eateries within a short distanceThere is an area for barbecue grilling, swimming pool I would recommend Home2 suites for a short stay

2. Pacific Palms Resort (4-star hotel)

About this hotel

Set 4.6 miles from Interstate 10, this polished, 650-acre golf and conference resort is 23 miles from downtown L.A.Sleek, modern rooms feature floor-to-ceiling windows with balconies and views of the San Gabriel Mountains and the resort’s grounds. They also come with flat-screen TVs and free Wi-Fi. Executive rooms offer a lounge with free continental breakfast.There’s a 36-hole golf club. Other amenities include a hilltop pool, a hot tub, a spa and a fitness center, plus an Asian restaurant, an upscale steak/seafood house (both with lake views) and a lounge. A garden gazebo and 28 meeting rooms provide conference and event space.

Things You Need to Know

  • 11 min drive to the Workman Adobe
  • Some guests disliked the air conditioning and the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • The Asian restaurant has a dinner buffet
  • Guests mentioned “tournaments” 12 times
  • Guests praised the lake views

Feedback From Real Customers

Maryannie Little

It all started with large long black hairs all over rooms and all over pillows Glasses at restaurant have soap stains If you eat outside there are meat wasps that will ruin your food

My dog stepped on glass I called super upset for Neosporin The front desk didn’t even let me finish telling them the issue before routing me to a number that rang and rangRan out of towels and toilet paper twice in one week No room service on anything Spilled on my sheets so I took them outside came back 12 hours later and they took the sheets and cups but didn’t replace themThis place might be cool to drive a couple of balls but the hotel staff is super rude and not even close to hospitableThey literally shoes me away and while my dog was bleeding they accused me of stealing a gold club because I left it behind They made me feel unwelcome and I’ve had extremely better service at a comfort inn Terribly over price and the rooms are outdated

Breanna Meyer

Very disappointed in this place All this place has going for them is it’s pretty They didn’t have room cleaning each day which you don’t find out till you are in your room, they have a sign on the bed

They can’t even bring you fresh towels each day There was no microwave even motel 6 has that Ran out of toilet paper was only there for two days and was only in the room to sleep All hotels at least provide extra roll somewhere When I opened the bed I found some hair on the covers Pillow case had a stain Don’t recommend

Celeste Ramirez

I am not one to leave reviews but I saw way to many reviews saying similar things in regards to their stay and I experienced the same I wish I would have read them before booking my stayThe hotel is very outdated, the rooms are poorly maintained with tons of decaying

No housekeeping Refrigerators in the rooms do not work The Blow dryer was very old and almost dangerous to use as it would spark flame when turned on The toilets would also not flush right away, it took minutes to flush away (close to 10 min of that) The water from the shower would also take minutes to drain They must have some plumbing issues Poor quality and worn out/old bathroom towels Paint scheme/decor over 40 years old This place is NOT a resort or high end hotel and definitely not worth the price Avoid this place

3. Holiday Inn West Covina, an IHG Hotel (3-star hotel)

About this hotel

In a commercial area off I-10, this informal hotel is 6 miles from Raging Waters San Dimas water park and 7 miles from Pomona Fairplex event center.Understated rooms come with minifridges, microwaves and coffeemakers, as well as free Wi-Fi and flat-screen TVs. Suites add pull-out sofas. Room service is available.Parking is complimentary. There’s also a relaxed restaurant/bar serving modern American cuisine. Other amenities include an outdoor pool, a fitness room, a business center and meeting rooms. Breakfast is available for a fee.

Things You Need to Know

  • The rooms have TVs
  • 10 min drive to Frank G. Bonelli Regional Park
  • Guests mentioned the rooms are small and unclean
  • One of the few hotels in the area with room service
  • Guests liked the service
  • Guests mentioned pools 38 times
  • The fitness center has weight machines and elliptical machines
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Ashley Recio

The hotel looked clean but it didn’t feel clean As soon as I got to my room I wiped down the restroom counter and night stands with a disinfecting wipe and it was extremely dirty The small cushion couch in there had so many mystery stains

The restroom didn’t have a working air vent, and the bathtub had hair The bed was comfortable and so were the pillows

Sam “CaliSpaßvogel”

Stayed there in Sept 2021 It’s a very dated and disgusting place I stayed 7 days, not once did the staff clean my room or took out the trash

The bathroom was falling apart, shower curtain seemed to be years old The staff never greeted me, smile at me or ask how was my stay, I’m a platinum IHG memberLet’s just say the entire building needs to be gutted and remodeledOnly good thing is it’s location Close to restaurants, shopping and the freewayI will forever avoid IHG locations in the Los Angeles area and will stick with Marriott

4. Best Western Plus Executive Inn (3-star hotel)

About this hotel

Off Pomona Valley Freeway, this casual budget hotel is 20 miles from Disneyland Park and 6 miles from the Workman and Temple Family Homestead Museum.Low-key rooms accessed by exterior corridors offer free Wi-Fi, flat-screen TVs and desks, plus microwaves, minifridges and coffeemakers. Some add balconies and/or pull-out sofas. Suites feature living areas.Freebies include parking and Asian or American breakfast. There’s also an outdoor pool, a hot tub and a fitness center, plus a business center and meeting space.

Things You Need to Know

  • Guests praised the clean rooms, which have minibars
  • Guests praised the kitchenettes and the beds
  • 13 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests praised the breakfast

Feedback From Real Customers

Amir Khan

Lets start Our room safe was non functional upon arrival, which was fixed by the maintenance guy later Our ironing board is was broken, which the staff replaced with a full sized one

The fire alarm ran out of batteries and started beeping around 2 am, when the maintenance guy had to come in our room and replace them In addition, there was a cockroach the crawled right into our room Would not recommend

Jason B

I have been staying at this hotel consistently for a very long time now The front desk receptionist ” Destiny ” , I must strongly commend She has gone out of her way to make my stay here the most wonderful experience

!She should be observed by her manager as an ” Exemplary Employee “

5. Fairfield Inn & Suites by Marriott Los Angeles West Covina (3-star hotel)

About this hotel

Off Interstate 10, this straightforward hotel is 4 miles from Galster Wilderness Park and 6 miles from Raging Waters San Dimas water park.Unassuming rooms offer free WiFi, desks with ergonomic chairs, and 32-inch flat-screen TVs, along with coffeemakers and microwaves. Suites have separate living areas and minifridges.A hot breakfast buffet and parking are free. Other amenities include an outdoor pool, a hot tub and a gym, in addition to a 24/7 business center, a convenience store and a BBQ/picnic area. There’s also a coin-operated laundry.

Things You Need to Know

  • Guests liked the clean rooms and praised the beds
  • 9 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • The fitness center has weight machines and free weights

Feedback From Real Customers

Jeremy Miller

Overall the rooms are clean There are no safes in the room which is a little disappointingThey have a small laundry facility if you need to clean your clothes – it is coin operated

You can also get detergent at the front desk The laundry machines were very dirty I don’t think the rubber seal had been cleaned out for a long time My clothes had a slight musty and moldy smell after washing them

Lin Simon

They only provided ONE key card with a room for 3 guests and rejected to give additional one for convenience This is the first time I saw from Marriott hotels The front desk at night was not hospitable at all

The room is small with a fridge and microwave next to a bed The jacuzzi is fine I don’t think I’ll come back this one in LA in the future

M

Stay away! We were there approximately 30 to 45 minutes and someone broke into our vehicle and stole all of our belongings Security and two other workers were inside and outside walking around when we arrived and checked in After the break in every one disappeared

We are very suspicious it was an inside job The front desk clerk was very unconcerned, and his attitude was like oh well when we reported the break in We have yet to hear from management or anyone else

6. Courtyard by Marriott Los Angeles Pasadena/Monrovia (3-star hotel)

About this hotel

This straightforward hotel is 4 miles from the Irwindale Speedway and 7.3 miles from The Huntington Library, Art Collections and Botanical Gardens.Contemporary rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs, minifridges and coffeemakers.Social spaces include a living room-style lobby. The California restaurant serves breakfast and dinner. There’s also a business center with workstations and printers, and 7 meeting rooms. Other amenities include an outdoor heated pool, a hot tub and an exercise room, plus free on-site parking.

Things You Need to Know

  • 7 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests praised the friendly service
  • Guests mentioned the rooms are small
  • Guests mentioned hot tubs 12 times
  • Guests praised the views
  • Guests praised the fitness center, which has weight machines
  • One of the few hotels in the area with a casino
  • Guests praised the outdoor pool

Feedback From Real Customers

Timothy Te

I stayed here for a few nights near the end of July and it was one of the more reasonably priced hotels close to Glendale My stay was enjoyable somewhat and the building is pretty quiet as whole which was nice The tall gentleman at the front desk was very friendly and he helped me during my entire stay

The only 2 complaints I have are the loud beeping sounds that came off from what I believe is the smoke alarm in the room I had a 1 bedroom suite and the room with the bed had a loud beep that goes off every half hour or so That was annoying but it didn’t bother me much but for other people it may be a problem Another issue we had was the mattress for the sofa bed had brown mystery stains, which I had noticed were on the curtains in the same room as well I’m not sure what the stains could be but I would leave it up to the imagination With the stains being there I just ended up folding the sofa bed back into place I didn’t want to make a big fuss out of it nor did I want to have to change rooms, getting the top floor is a rarity for me these days so I just ignored it during my stay Aside from those issues the rooms are pretty clean, much cleaner than other Marriott branded hotels I’ve stayed in The hotel itself is dated but you can tell they are trying to update it with a newer looking bathroom Overall I enjoyed my stay but the issues I had within my room made me lower my star rating for the hotel

Kim Smith

The Courtyard by Marriott is a lovely hotel, who provided a wonderful banquet for our event The room was lovely, buffet food was delicious, and the service superb in the replenishment of the food at the buffet, water and tea at the tables, and clearing of plates after we’d eaten I’m sure that the bar outside the banquet room was well-manned, as well, as it was last year

I just didn’t happen to visit the bar for a drink this year, as I did last year The only reason that I gave it a 4-star, rather than a 5, was because at the end of the night, when I was saying, “Good night” to my friend and her son who were staying there, I said, “Have a peaceful night” Her reply was, “Well, that might be difficult, because this hotel is noisy as hell” They were staying there both Friday and Saturday night, because they live down in Manhattan Beach I didn’t stay there, because I don’t have to drive as far I’m sorry to hear that’s it’s not as peaceful there as it should be

M S

Nice rooms, smalls bathrooms thoughComfortable bedsGood location, free Parking, nice pool area

Staff was nice, helpful and friendlyWould definitely stay here againHousekeeping needs more attention to detail!

7. SpringHill Suites by Marriott Pasadena Arcadia (3-star hotel)

About this hotel

In an area with eateries off I-210, this casual all-suite hotel is 3 miles from the Los Angeles County Arboretum and Botanic Garden, and 10 miles from the Rose Bowl Stadium.Featuring kitchenettes with coffeemakers, minifridges, microwaves, and wet bars, the relaxed studio suites have free Wi-Fi, iPod docks and flat-screen TVs with premium cable channels. They also offer desks with ergonomic chairs, as well as living areas and pull-out sofas.Freebies include a breakfast buffet and parking. There’s also an outdoor pool, a hot tub and a fitness center, as well as a business center, 2 meeting rooms and guest laundry facilities.

Things You Need to Know

  • Guests liked the large rooms and praised the kitchenettes
  • Guests praised the beds
  • Some guests disliked the bathrooms
  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • Guests liked the service, which has a concierge
  • Guests praised the restaurant
  • Guests liked the microwaves, mentioned 10 times in reviews
  • The fitness center has elliptical machines

Feedback From Real Customers

David Williams

Spring Hill Suites by Marriott was a great stay for us We stayed here for one night and it was quite pleasant The suite was huge and had all the amenities we needed in the room (a microwave and compact fridge)

The bed was firm but soft The restroom was clean and bright The sitting area was comfortable, roomy and rather relaxing There was even a desk area for us to put our laptops and do a little work that evening On the opposite wall of the desk is a little coutertop space that we used for the snacks we had with us However, the best perk about this stay was the hot breakfast they offered the next morning Everything from make your own waffles, to scrambled eggs, hard boiled eggs, oatmeal, toast, cereal, warm muffins, sausage links, apple and orange juices, cow milk, and coffee as well as an assortment of fresh fruits and yogurt I will definetly be back to this establishment when I’m in the area and need a clean, quite place to lay my headOnly issue I had here was that that didn’t offer almond milk Can’t satisfy all the people all the timeright!?

Albert Wu

There’s probably a staff shortage We checked in at around 9:30pm There was nobody at the front desk

Waited for about five minutes to get help The hotel remodeling seemed to have finished While most furnishing looks new, the bathtub is old with much stain and scratches The building structure might be too old Can hear every step of residence the floor above When the resident above rolls luggage on floor, it sounds like a truck is running aboveBreakfast is good

Ro Herms

Stayed here for a week in Spring 2022 The property was undergoing a remodel I was in a room that had just been finished

While everything was “new” the plumber had messed up the water pipes in the shower, so cold was hot and hot was cold After getting past that snafu, the place was decent Its not the easiest to get to from the interstate, but it can be done Its quite enough given its location next to the metro and interstate Breakfast was hot and good, and the cookies fresh in the evening Staff was friendly and courteous Housekeeping was up to snuff

8. Sheraton Fairplex Hotel & Conference Center (4-star hotel)

About this hotel

A 5-minute walk from the Fairplex exposition complex, this upscale hotel is 3 minutes on foot from the NHRA Motorsports Museum and 12 miles from Ontario International Airport.Warm rooms offer flat-screen TVs, minifridges, microwaves and coffeemakers. Upgraded rooms provide balconies. Suites add separate living areas. Club rooms have private-lounge access. Wi-Fi is available (fee). Room service is offered.Amenities consist of a pub-style restaurant, an outdoor pool and a 24/7 gym. There’s also meeting space and a business center. Pets are welcome. Breakfast and parking are available.

Things You Need to Know

  • Guests praised the large, clean rooms
  • 4 min drive to the Wally Parks NHRA Motorsports Museum
  • Guests praised the friendly service, which has a concierge
  • Guests liked the pub-style restaurant
  • Guests liked the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Mike Stewart

Beautiful hotel, rooms and facilities Whirlpool could have been a little warmer and the jets a little more powerful, but was still niceThe staff was wonderful, both at the hotel and the restaurant

Top-notch customer service is obviously what you teach you employees and it showsSpecial shout out to the young man (i didn’t catch his name), who came out to the whirlpool and skimmed it with the net at my request on Wednesday evening (2-16-22) For one so young, he was extremely professional, efficient and courteous GREAT JOB!I travel for work and when i am in the Pomona area again, will definitely be back and will recommend to my co-workers

Roberto Velez

Great clean hotel The only issue I got is that they just recently started to charge for parking I stay here very frequently and they used to have a security guard that verify that you where a guest and let you park, now you have to park and pay 12 dollars per night for you’re stay

I usually stay 12 days a time minimum and it adds up quickly The staff is friendly and always willing to help I’m giving 4 starts due to the new parking payment

Jesusita

On behalf of TCI transportation:We hosted our annual Managers Leadership Summit here for the first timeLocation was perfect for the group Conference rooms well equipped, staff very attentive and helpful

Maria in the events department was great in assisting with setting up our meeting rooms and selecting all food accommodations and scheduleWould recommend location for future events

9. DoubleTree by Hilton Whittier Los Angeles (3-star hotel)

About this hotel

Set on a tree-lined street among the shops and businesses of Uptown, this low-key hotel is 16 miles from Disney California Adventure Park, 11 miles from Knotts Berry Farm amusement park and 3 miles from Interstate 605.Relaxed rooms with colorful decor feature free Wi-Fi, flat-screens, desks and coffeemakers. Upgraded rooms have patios. Suites add sitting areas with pull-out sofas, while upgraded suites provide separate living rooms. Room service is offered.Parking and local shuttle service are complimentary. Other amenities include a 24/7 gym, a heated outdoor pool and a hot tub, plus a relaxed bistro-style restaurant, a bar and event space.

Things You Need to Know

  • Guests mentioned the rooms are large and clean
  • 20 min drive to The Children’s Museum at La Habra
  • Some guests disliked the bathrooms
  • One of the few hotels in the area with room service
  • Guests mentioned lobbies 22 times
  • One of the few hotels in the area with a fitness center
  • One of the few hotels in the area with a hot tub
  • One of the few hotels in the area with a bar

Feedback From Real Customers

Alicia Lopez

Don’t stay there unless you want your Catalytic converter stolen We parked in their well lit structure late at night and the next morning it was gone They have absolutely no cameras on their property for your safety besides the lobby

When i told the front desk she didn’t seemed surprised or apologetic as if this is a regular occurrence I understand not wanting to be held responsible but they should at least have cameras for safety or in the event of a crime NEVER staying there again!

Rita Orona

Came a week ago Feb 2022 and we got 3 rooms and everything was nice 👍🏽The receptionist was friendly and assisted us right away! I love that the parking is free and everything was close I have always loved the beds here at the Hilton ❤️ my room was clean and well organized I took a nice bath 🛀 and everything was perfect 👍🏽!I slept peacefully until the woman next door was crying and having an argument with her husband 🤦🏽‍♀️ other than that everything was nice and pleasant !Definitely recommend this hotel 🏨You will get a good nights rest for sure !Also they had a coffee / tea maker and I made myself a cup before checking out ❤️✅

Gwendolyn Mitchell

Had a very good experience staying here The room was very clean and the beds were comfortable and the price was good They gave me and my son some delicious chocolate chip cookies at check in

I would definitely stay here again I’n the future plus it was very quiet and tranquil The staff were all friendly and welcoming to us We had a great breakfast in the dining room before we checked out and the food and service was good

10. Courtyard by Marriott Los Angeles Hacienda Heights/Orange County (3-star hotel)

About this hotel

This modern hotel is a 4-minute walk from Schabarum Regional Park and 3.2 miles from the Hsi Lai Temple.Contemporary rooms offer free WiFi, desks with ergonomic chairs, flat-screen TVs, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby and an outdoor courtyard. The American restaurant serves breakfast and dinner as well as all-day drinks, including Starbucks coffee. There’s also a business center with workstations and printers, and 2 meeting rooms. Other amenities include an outdoor heated pool and an exercise room, plus free on-site parking.

Things You Need to Know

  • Guests praised the clean rooms, which have coffee makers
  • 30 min drive to Disneyland
  • Some guests disliked the bathrooms
  • Guests praised the service
  • Guests mentioned “shopping malls” 11 times
  • Guests mentioned lobbies 21 times
  • The fitness center has free weights

Feedback From Real Customers

Allen bullard

Slightly (21 miles) away from downtown LA scene, this hotel proved to be a gem We were in town for Super Bowl weekend and wanted to stay a slight ways out from the crowdsFor 1/2 the Marriott points other hotels wanted, we got the same service, if not better at this hotel

The hotel was clean, rooms clean and spacious We received a complimentary upgrade to a suite, with a balcony over the pool and mountainsSince the hotel sits in an almost residential area, if you got out early, traffic to/from LA was a breeze Now if your a late riser, then you can expect that 21 mile trip to take about an hour😂They have a pool, which did not use, as friends had a house 3 miles away with a heated pool, and one day was spend at Santa Monica BeachWe loved the suite because it had a separated bedroom from the rest of the room Suite came with refrigerator and microwave Bathroom sink are was tight, as only 1 person could be at the 1 sink bowl at a time We disinfected the room because as we hung our clothes, we noticed dust in the closets, which appears nobody been cleaning/dusting in theirBeware: You pay $10 per night for parking in an open lot There is no security out there or a gateRight outside the hotel, they have a hiking trail that goes up the mountainsWalmart is about a 5 minute drive so you can stick up on beverages and things versus paying hotel prices for these same itemsOverall, we would stay here again Plenty of shopping in the area and an easy commute to most attractions (again…if you get out early)

Jay Wu

Nice view, perfect for a late night smoke and feel the vibes Not that I do it, I wish I could but my fiancé won’t let me Easy to navigate square building and a large work out room

Staff is friendly and rooms are clean Free mint chocolate, you know the Andes one? Green tiny bricks, that’s a mistake @Marriott, I will empty that whole fish bowl!

DEVIN DUNCAN

Updating my review, finally got in touch with the GM who finally did agree to give compensation So i raised my review alittle I wish it would have been easier but he said they are using my experience to train the staff, so maybe there wont be a next time with others

Aweful service from start to finish from reservation mistakes, to rooms not ready at check in, to coffee being made wrong, to dirty floors and tables (see pictures) and no one cares once they have your money they could care less I have talked to agm and GM!!! Well sorta the GM has yet to respond as obviously my issues do not appear to be a priorty stay anywhere else if you work hard for your money You have been warned

11. Travelodge Inn & Suites by Wyndham West Covina

About this hotel

In a low-rise building off Interstate 10, this humble budget hotel is 4 miles from Galster Wilderness Park and 21 miles from Ontario International Airport. It’s 28 miles from the theme parks at Disneyland Resort.Accessed by exterior entrances, the compact, down-to-earth rooms provide Wi-Fi and HDTVs, as well as minifridges, microwaves and coffeemakers.Parking is available.

Things You Need to Know

  • Guests praised the clean rooms
  • Guests praised the bathrooms
  • 11 min drive to the San Gabriel Valley
  • Guests praised the friendly service

Feedback From Real Customers

Judi T

Giving it 25 :5 Average motel

Stayed two nights because of extremely high ratings which I am sure are false ratings Establishment obviously paid for false ratings or the had someone create an algorithm to give it false high ratings There is no other explanation for an average motel Bed and linens clean Room renovated Parking easy, free and safe Renovated shower nice However, forgot to pack slippers and my feet were extremely black from walking on extremely dirty wooden floors No pool, no fitness room, ice machine supposedly broken, no breakfast, no iron or ironing board in room and only three clothes hangers

Angie Pop

I was really looking forward to it as I saw the ratings of this hotel However, I do have some concerns The check in process was quick

As soon as I walked into my room, I got hit with a strong smell of cigarette Interesting because at the check in, he kept emphasizing it was a 100% non smoking hotel Then, I laid my items on the bed and saw burnt holes on the bed sheet clearly from cigarettes I’m pregnant, so I headed down to the office to inform him and possibly getting room switched I told him I was pregnant too and he denied the cigarette smell He said, “No, I had a Mexican band group stay and they promised me no smoke” What? Ok… well I responded, “Well, it still smells like it and I’m pregnant” I told him about the burnt holes on the bed sheet and he said don’t worry that the sheets are only decor What!? Anyways the best he gave me was an air freshener spray to take to the room Still very upset because the smell was strong and he did nothing about it especially when it’s a pregnant woman Just be warned

Joshua King

We submitted a credit card authorization form to book 4 rooms for our small team of guys working on a project in Irwindale Since that time we have had a lot of fraudulent charges on our card for Lyft, and several other charges which has created a lot of trouble for us Someone working there is very dishonest and needs to be removed

The stay was OK but not worth this trouble

12. Best Western Plus West Covina Inn (2-star hotel)

About this hotel

This casual hotel is 2 miles from downtown, 8 miles from Frank G. Bonelli Regional Park and 7 miles from the site of the L.A. County Fair.Simply decorated rooms have free Wi-Fi, desks and flat-screens, as well as minifridges, and tea and coffeemaking facilities. Upgraded quarters add dining tables and kitchenettes, or separate sitting rooms with sofabeds. Some suites offer whirlpool tubs.Parking and hot breakfast and provided at no additional cost. Other amenities include a fitness room, and an outdoor pool and hot tub.

Things You Need to Know

  • Guests praised the beds
  • 8 min drive to Raging Waters Los Angeles
  • Guests praised the friendly service
  • One of the few hotels in the area with a restaurant
  • Guests mentioned microwaves 10 times
  • One of the few hotels in the area with a fitness center
  • Guests praised the outdoor pool
  • Guests liked the bar

Feedback From Real Customers

Gerardo Linda Orozco

We enjoyed a clean, cozy room The room was cooled down prior to our checking in!! great detail The workers are friendly

We were very impressed with the honest people that are employed there In addition to a great stay, our family member stayed there too he left a money clip with money while rushing out The hotel called him to tell him know When the money was picked up all of it was accounted for He was very happy and left a reward We were very happy too Thank you for our stay! and for being honest and returning our family members money!

David Baker

A convenient location off the freeway The hotel’s location was excellent with access to shopping and local restaurants in the areaThe hotel’s exterior and grounds were appealing and inviting

The hotel staff was friendly and courteous The rooms were clean and orderly The breakfast had lots of choices and staff kept the items refreshed when they got low Had a great experience and hope to return againThank you,Janet & David

13. Hampton Inn Los Angeles/West Covina (2-star hotel)

About this hotel

On a leafy property off Interstate 10, this modern hotel is across the street from the shops and restaurants of the Eastlands Shopping Center and 7 miles from Frank G. Bonelli Regional Park.Contemporary rooms feature free Wi-Fi and flat-screen TVs, plus custom-designed beds, minifridges, microwaves and coffeemakers.Hot breakfast (daily) and weekday to-go breakfast bags are complimentary, as is parking. There’s also a fitness center and an outdoor pool, along with meeting space and a business center.

Things You Need to Know

  • The rooms have TVs and microwaves
  • 9 min drive to Frank G. Bonelli Regional Park
  • Guests mentioned the rooms are clean but small
  • Guests liked the friendly service
  • One of the few hotels in the area with a fitness center

Feedback From Real Customers

Sharlene C

Clean and spacious Traveled alone King size bed

Layout of the room made it spacious for me Love the chaise in addition to the bed Bathroom spacious Shower spacious Fridge, desk and closet the space was great for me Front desk friendly and welcoming Stayed at a bunch of Hampton Inns and by far, my favorite one! Many restaurants just a walk away Shopping was just around the corner Felt safe Free parking and breakfast too

Chris McDermott

The room and property are very clean and the staff is friendly The rooms are small but ok if all you need is a place to sleep Not much living space

Two people in the room must communicate if the plan on walking past each other at the foot of the bed and they better like each other There is very little privacy in the bathroom because of the sliding door There is a gap when it is closed that does not block any noise and you can see clearly they the gap Al in all it is a very nice place to stay and we slept very well

liz tov

I have stayed in this hotel before but after this time I don’t think I’ll be back We stay stayed 3 nights and there was no housekeeping my room wannNOT clean for 3 days No clean towels and I did requested 2 days in a row for clean towels I was told by the front desk that someone would be available after 9 to bring up clean towels after waiting for an hr I left and the next day I called once again front desk and I was told the same thing I waited till 1045 and then called again I was told someone would be right up and again no one showed up check out is at 11 🤦

I had to shower and air dry then checked out late, it’s been a little over week since I checked out and my deposit has not been refunded to my account now I’m wondering if it’s because I checked out after 1140 Definitely not going back

14. Embassy Suites by Hilton Arcadia Pasadena Area (3-star hotel)

About this hotel

Off I-210, this upscale all-suite hotel with an atrium lobby is 2 miles from the Los Angeles County Arboretum and Botanic Garden, and 9 miles from the Norton Simon Museum.Featuring separate living rooms with sofabeds, the bright, relaxed suites provide Wi-Fi access, flat-screen TVs and wet bars, plus microwaves, minifridges and coffeemakers.Complimentary amenities include an area shuttle, cooked breakfast, and evening receptions with snacks and drinks. There’s also a restaurant and a business center, as well as an indoor pool, a hot tub and a 24-hour gym.

Things You Need to Know

  • 6 min drive to the Los Angeles County Arboretum and Botanic Garden
  • One of the few hotels in the area with room service
  • Some guests complained about the air conditioning and the beds
  • Some guests complained about the bathrooms
  • Guests liked the restaurant
  • Guests mentioned lobbies 51 times
  • Guests praised the breakfast
  • The fitness center has weight machines and elliptical machines

Feedback From Real Customers

Robert Fan

Very typical Embassy Suites experience, albeit the room I had during my stay could have been better maintained One of the towel hooks was loose and the bathtub drain could neither be stopped so as to fill the tub nor easily kept fully open so that water wouldn’t pool while taking a showerAlso the breakfast lacked an omelette bar, which was mildly disappointing

The free drinks during the “happy hour” were limited to two from a very small selection The only beer was bud lightOtherwise, service was great and the hotel is conveniently located near restaurants and shops and easy to access for transportation

Benicio Navaira

The rooms are spacious, big beds There is a small safe, and refrigerator The rooms have a better build, you don’t hear other people in the next room as loudly

As other hotels The staff was very friendly, and helpful they knew when to talk to you And when you don’t expect to be bothered It’s a good location close to stores and places to restaurants It’s also well guarded, people that have no business being here, stay off the property If you’re worried about safety, it’s very safe

Rick Sch

Hotel was nice, and clean AC really struggled to keep room cool, didn’t seem to be pushing much air And not sure why they only have 3 luggage cards in such a large hotel as almost everyone was commenting on why this was an issue for the outing guests

Other than that food Good Pool good, would come back if those 2 areas improve as wasn’t bad otherwise

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