Skip to Content

16 Best pet friendly hotels in Arbutus, MD (2022)

pet friendly hotels in Arbutus, MD

1. The Westin Baltimore Washington Airport – BWI (4-star hotel)

About this hotel

Set 3 miles from Baltimore/Washington International Thurgood Marshall Airport, this understated airport hotel is 9 miles from the National Aquarium and 11 miles from the Edgar Allan Poe House.Straightforward rooms offer flat-screen TVs, desks and Wi-Fi (fee), plus minifridges and microwaves. Suites add separate living areas.Parking and an airport shuttle are complimentary. Other amenities include a polished bar/restaurant, an indoor pool and a hot tub, as well as a fitness center. There’s also a business center and meeting space. Breakfast is available for a fee.

Things You Need to Know

  • Guests praised the large rooms and the beds
  • Some guests complained about the showers
  • 16 min drive to Oriole Park at Camden Yards
  • One of the few hotels in the area with 24-hr room service
  • Guests praised the restaurant
  • Guests praised the fitness center, which has weight machines
  • Guests praised the indoor pool

Feedback From Real Customers

Gerard Cudzil

Perfect location for my needs The hotel needs work and quickly The phone in the room did not work! Couldn’t contact the front desk, so when we needed them we had to go down to the lobby! We had to ask 4-times to get body wash as the previous guests ripped the bottle of the wall in the shower

Awesome bartender! He was all by himself but kept up with everyone in a timely fashionLocation was very convenientThere was a wedding after party in one of the rooms It large l lasted well into the early morning hours The group was extremely loud; making it impossible to rest, sleep and relax! We called down to the lobby using our cell phones and they said there was nothing they could do as it was almost over and those guests were quiet That’s because management was in the lobby and not in the 3rd floor!!! Absurd

Jessica Pereira

At check-in, the gentleman was extremely nice and provided a warm welcome to Baltimore after a day of flight delays The hotel was nice with a clean lobby and nicely furnished room The bathroom left a little to be desired and the wall dispensers in the shower were broken off but it wasn’t a big deal

All in all, the actual stay would have been 4-5 stars, HOWEVER, when I arrived home from my business trip I found that I had been charged $108 and each of my colleagues staying at the same time had charges ranging from $90-210 with no reason or acknowledgment provided by the hotel at check out and itemized receipts never sent by email as promised I don’t know if they think that business travelers won’t be checking statements and that they can just throw random charges onto the room? Because of the shady nature of these additional charges and the time now spent on the phone with Marriott to dispute the charges, my company and our clients will be finding another hotel to use for our Baltimore travel needs

Brian Bittner

Spacious rooms with nice amenities The hotel is clean and the small sitting areas available both inside and outside are great to relax and chat or read It’s definitely designed to ease the weariness of travelling

The staff are cordial and very helpful The parking lot is very small but there is a good deal of guests from the airport with no cars – just depends on when your stay is

2. DoubleTree by Hilton Hotel Baltimore – BWI Airport (3-star hotel)

About this hotel

This modern airport hotel is a 3-minute drive from Interstate 195 and MD State Highway 295, and 8 minutes’ drive from Baltimore–Washington International Airport terminals.All rooms offer classic decor and custom-designed beds, plus flat-screen TVs and free WiFi. Suites add separate living areas and wet bars.A casual restaurant serves a buffet breakfast and an all-day a la carte menu, plus a kiosk offers hot drinks, to-go food and travel items. There’s also a fitness center, outdoor pool, and a volleyball/basketball court. Additional amenities include 10,000 sq ft of function space and a business center, plus a free airport shuttle.

Things You Need to Know

  • 14 min drive to Oriole Park at Camden Yards
  • Guests praised the beds but some complained about the kitchenettes
  • Some guests complained about the bathrooms
  • One of the few hotels in the area with room service
  • Guests praised the casual restaurant
  • Guests mentioned “cookies” 79 times
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

John Lee

TLDR – Great place to stay!Although we only stayed one night we feel the hotel was very accommodating We wanted a place to stay so we could get an early trip to the airport We got a great price to keep our vehicle for a couple days until we returned

Jackie, at the front desk, was extremely courteous and helpful to us The trip to and from the airport in ‘the cookie van’ was prompt and courteous The room was clean and modern The food we ordered from the restaurant in the evening was delicious and the service was greatsame with breakfast in the morning The cookies were a nice touch We’ll stay there again the next time we fly out of BWI

Joseph Elkins

The front desk staff sit “too busy” on their personal phones and lie to people by saying that they don’t have water bottles for guests that pay hundreds of dollars for poor quality beds in rooms with very loud air conditioners and doors/walls through which you can hear every tone some one flushes or is talking Disrespectful staff 24/7 available to charge you $3/20oz water bottle The only great aspect of this experience was the wonderful daytime shuttle driver who is extremely kind and professional

Dimples h

The hotel smelled like gas Spoke with rude Kyle at the front desk about it He stated management was aware as this has been going on for weeks and they were not going to do anything about it

He brushed me off to speak with the next guest that walked up This is very dangerous for the guest and employees to be inThe next day (Sunday) I’m coming out of the bathroom naked and housing keeping is entering my room at 10am I went to the front desk and spoke with a man who stated he was the manager (did not want to provide his name to me) explained to him what happened and why are they entering my room at 10am if check out is not until 12pm He confirmed check out was at 12 and stated house keeping is short staffed I told him there was not an excuse as to why they were entering my room so early He apologized and asked if I wanted coffee or a cookie Like why would I want coffee or a cookie when I was just violated by entering a room we paid forOverall the room was nice! Doubletree needs to do better with their staff

3. Hampton Inn Baltimore/Glen Burnie (3-star hotel)

About this hotel

Off I-695, this modern hotel is 7 miles from Baltimore’s Inner Harbor and 6 miles from Baltimore/Washington International Thurgood Marshall Airport.Warm, unfussy rooms include free Wi-Fi and flat-screen TVs, plus minifridges, microwaves and coffeemakers. Suites add separate living areas and sofabeds.Freebies include parking, hot breakfast, and an airport/area shuttle. Additional amenities consist of a meeting room and a 24/7 business center.

Things You Need to Know

  • Guests mentioned the rooms are clean
  • 14 min drive to Oriole Park at Camden Yards
  • 55 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned lobbies 21 times
  • Guests mentioned fitness centers 11 times

Feedback From Real Customers

Nicole Sentner

My boyfriend and 2 of our friends traveled to Baltimore for the Arsenal soccer game this past weekend We had originally booked a different hotel and after driving 7 1/2 hours we pulled up and they were permanently closed and did not inform us prior When I looked online it said that Hampton Inn was fully booked but I still decided to call for a room

Ricardo was able to get us the last room available and his customer service after hearing of our issue was better than could be expected Ashley P who works the front desk was equally as amazing! She checked us in and out with no issues, gave us food suggestions when asked and was honestly just the sweetest soul after our horrible morning Her level of professionalism and compassion was top tier and Hampton Inn is lucky to have someone who cares so much for guests working for them The room was great, good choices for morning breakfast and an amazing staff Would definitely stay again!

Morris Fiorillo

From the moment I walked in I was greeted with a smile from Charlie, treated as a diamond member She provided water, I did ask for the higher floors but the no rooms were available, but was provided a nice quite room The rooms are very clean, hotel is close to everything you need

During my 4 day 3 nights stay I have only dealt with Charlie and she has been tremendous Helpful with local restaurants and such I would recommend staying here and would come back

Margaret Clark

We were in the area for a funeral The desk clerk when we checked in was quick to give us recommendations for local restaurants that we might enjoy, and to see if we needed anything at all for our stay We thoroughly enjoyed our time there even if the occasion was difficult

All the staff we met was very kind and encouraging and we highly recommend this hotel

4. Courtyard by Marriott Baltimore BWI Airport (3-star hotel)

About this hotel

This modern airport hotel is a 2.5-mile drive from Baltimore Washington International Airport and an 8.2-mile drive from downtown Baltimore.Contemporary rooms offer free WiFi and TVs with premium cable channels, plus desks, minifridges and coffeemakers. Suites add separate living areas.Social spaces include a living room-style lobby, an outdoor courtyard and an American restaurant serving Starbucks coffee. Other amenities include an indoor pool and an exercise room, plus a business center, meeting space, a free airport shuttle and parking.

Things You Need to Know

  • 13 min drive to Oriole Park at Camden Yards
  • 51 min drive to Washington Ronald Reagan
  • Guests praised the service
  • Some guests complained about the American restaurant
  • Guests mentioned hot tubs 11 times
  • Guests mentioned lobbies 16 times

Feedback From Real Customers

Not Shown

Based on my experience here, this hotel was pretty good overall Nothing super fancy here 1

) The room I had was nice overall Bed was comfortable Window curtains closed all the way (for those that don’t want light shining through during the night) Everything was pretty clean Shower drain though needed to be fixed; it wouldn’t stay up so the water constantly backed up Mini fridge available in the room Microwave at the front desk area for those that may need it It was pretty quiet which I liked2) Hotel itself was decent Small bar with liquor, wine, etc Breakfast and dinner available, but very limited menu At the front, they also have a small snack/food area with things for purchase Gym was small but good Pool was closed Laundry machines available3) There is free parking Pretty safe business type area Plenty of food spots in the vicinityMore pros than cons Would recommend this location and would stay again if need be

Kirsten Lawrence

We booked this hotel the morning of our trip and didn’t have a lot of time to research the area First the BAD – This hotel is OLD, BUT they have tried to update the rooms the best they could Our toilet did not flush unless you held the handle down for the entire flush, the bathroom was dirty (baseboard’s had dirt and dust), I killed a large spider in ours, shower dripped so there was standing water

Don’t expect to watch tv, there’s 12 channels with the same show on all day The furniture was dirty and the “closet” was just old and leaning Maybe we got a storage room? There is NO breakfast at all! unless you buy something from their pantry! The GOOD- it was quiet, the heat worked well, bed was okay and close to BWI There are a few food places right around so plenty to grab a bite to eat We only stayed one night as we were picking up our son coming home from overseas If I would have booked more nights, I would have left to find somewhere else cleaner and more up to date

Debbie Reed

No pool

closed permanently I’m toldHad a really yummy salad @ the Bistro Served with plastic utensils Don’t expect restaurant serviceBreakfast sandwich served on hamburger bunEmployees are really nice

5. Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD (3-star hotel)

About this hotel

Off I-195, this casual, all-suite airport hotel is 2 miles from Baltimore/Washington International Thurgood Marshall Airport and 8 miles from major league baseball venue Oriole Park at Camden Yards.The warmly decorated suites feature free Wi-Fi, flat-screen TVs and coffeemakers. Most have minifridges, microwaves and pull-out sofas, and some have whirlpool tubs. There are also extended-stay units with dining tables and living rooms.Freebies include hot breakfast, an airport shuttle, a lending library and parking. There’s also a fitness room and a business center.

Things You Need to Know

  • 14 min drive to Oriole Park at Camden Yards
  • Some guests disliked the air conditioning
  • Some guests complained about the bathrooms
  • Guests liked the friendly service
  • Guests liked the restaurant
  • Guests mentioned microwaves 12 times
  • Guests praised the breakfast

Feedback From Real Customers

Voncelle Jackson

I am currently staying at this hotel  I booked for a last minute weekend getaway  When I pulled up the outside was beautiful

Having never stayed here the outside made me feel like I made a great choice Staff was polite at check in which was great as well Upon entering the room there was a pen top on the floor, just assumed housekeeping dropped it on their way out, should have been my 1st clue There was brown hard water stains in the toilet which was a little off putting and both rolls of toilet paper were low There are small splattered stains on the inside of the bathroom door at the bottom Hate to think of what it could be I checked in after 8pm so I was eager to unwind I tried placing my drink in the freezer but it was completely frozen over Sat on the couch and there were stains all over Had to cover it with towels Opened a drawer and there was someone’s birth certificate in there My husband told me not to worry, we can get past those things, it’s just 2 nights and the bed looked very clean and well made The pillows were horrible and I didn’t sleep well at all Today I requested toilet paper and wash clothes After over 30 minutes and 2 calls, I was advised to locate the housekeeper on my floor for assistance So of course I have to get dressed to do so and I obviously needed to use the bathroom 30 minutes ago, instead I’m hunting down housekeeping Needless to say I won’t stay again These may all seem like small things but grouped together they are a big problem and leads to a horrible stay, especially when you pay good money for good service

Blaine Pierce

The rooms were clean and that’s solely where the two stars comes from It was defiantly not worth the price they charged or the amount of stars this hotel received online The bed was hard as a rock, so needless to say sleep was minimal

There literally is a sign posted at the front desk stating I’d you need any extra towels, see the front desk due to house keeping not coming into rooms where guests are there longer than a day We go down to the front desk and the woman told us every towel was in the washer/dryer so they have none To top the cake, house keeping entered our room without knocking We opened the door and the house keeper acted like nothing happened No apology, no nothing except her going on to the next room knocking on the door before entering like you’re supposed to We thought we had found a nice place to stay when we came down here, but we will be continuing our search for other amenities

6. Holiday Inn Express Baltimore-Bwi Airport West, an IHG Hotel (3-star hotel)

About this hotel

This relaxed hotel is 4 miles from Baltimore Washington International Airport and 10 miles from downtown Baltimore.Modern rooms feature free Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, desks and coffeemakers. Upgraded rooms add wet bars. Suites come with separate living rooms with pull-out sofas.Free amenities include a breakfast buffet, parking, and a 24/7 area and airport shuttle. There’s also a seasonal outdoor pool, a 24-hour fitness room and a business center, plus a coin-operated laundry.

Things You Need to Know

  • Guests praised the clean rooms, which have TVs
  • Guests praised the bathrooms
  • 8 min drive to the Maryland Live! Casino
  • Guests praised the friendly service
  • Guests praised the restaurant
  • Guests mentioned “shopping malls” 14 times
  • Guests praised the nightlife
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

anthony iffrig

We have been traveling up and down between Pennsylvania and Florida for the past 2 during the pandemic staying overnight in at least 10 different hotelsIt would be very easy for me to say that this was by far the best stay we have experience! We would not change a thing The room was clean and had a nice aroma to it

When we arrived the staff was courteous and helpful at all times and the best part of it was the breakfast was the best breakfast since the pandemic began! Will definitely stay here again next time

Alex Carlington

Nice hotel: quiet, fresh towels and cleanBUT:Please pay attention that one of the destination Tesla chargers is dangerously mountedThe male maid who was servicing the bins at the breakfast area has a terrible cough as he has a severe disease

Kindly asking to provide him with a maskOther than that, the receptionist was a smiley polite and competent personThe flower decor is nice!

7. SpringHill Suites by Marriott Baltimore BWI Airport (3-star hotel)

About this hotel

This unpretentious all-suite airport hotel is 2 miles from Baltimore/Washington International Thurgood Marshall Airport and a mile from the National Electronics Museum.Bright, relaxed rooms offer free Wi-Fi, flat-screen TVs and separate living areas with pull-out sofas, plus wet bars, microwaves, and tea and coffeemaking facilities.Breakfast and an airport shuttle are complimentary. Other amenities include a 24-hour convenience shop, an indoor pool and a hot tub, plus a gym, meeting space and coin-operated laundry facilities. Parking is available.

Things You Need to Know

  • Guests praised the kitchenettes
  • Guests mentioned the rooms are large
  • 14 min drive to Oriole Park at Camden Yards
  • 52 min drive to Washington Ronald Reagan
  • Guests praised the service
  • Guests liked the restaurant
  • Guests mentioned microwaves 13 times
  • One of the few hotels in the area with a hot tub

Feedback From Real Customers

Cole Maenza

Terrible experience I checked in for 1 night around 8pm and had to be transferred to 3 different rooms until I was in a proper hotel room The first room looking horrific with brown liquid dripping from the ceiling onto a plastic covered bed

The second room didn’t have working A/C, to which the front desk said it’s been broken for awhile Finally made it to the 3rd room around 11pm and it was in working order Not really the night I was looking for after a long days travel Highly recommend NOT staying at this hotel This was simply unacceptable and I will be taking my complaints to corporate

Sabriya Ali

I enjoy my stay very friendly customer service was fabulous and the energy was amazingKeep up the fabulous job Yet l think they need to loosen up on the dress code I enjoy seeing colors l feel as though we’re in a place of being yourself but with professorism

So as long as l can see colors it bright my day

Seth Burke

Front desk staff told us it was cheaper to go online and book however the online booking was very glitchy and we ended up having to have the front desk staff check us in The three people in the back were feet up chatting and didn’t seem too concerned with helping us out Also had a smashed screen outside our window that looked like it had been there for a while

Room was comfy overall

8. Fairfield Inn & Suites by Marriott Baltimore BWI Airport (3-star hotel)

About this hotel

Set 2 miles from Baltimore/Washington International Thurgood Marshall Airport, this informal airport hotel is 7 miles from Baltimore’s Inner Harbor.Bright, unfussy rooms offer free Wi-Fi and desks, plus flat-screen TVs, microwaves, minifridges and coffeemakers. Suites add living areas and pull-out sofas.Freebies include an airport shuttle, parking and hot breakfast. There’s also a 24/7 convenience store, an indoor pool and a 24-hour fitness room. Other amenities include a business center and guest laundry facilities.

Things You Need to Know

  • Guests praised the clean rooms
  • 14 min drive to Oriole Park at Camden Yards
  • 52 min drive to Washington Ronald Reagan
  • Guests liked the service
  • Guests mentioned showers 25 times
  • Guests mentioned pools 27 times

Feedback From Real Customers

Fran Eckley

Only stayed here one night Almost no hotels provide cots anymore, so we made do with a 2 bed hotel room as we were leaving early on a flight next day We had already showered at home; so didn’t try to get a handicapped room

It looked like they only had king rooms with handicapped access available anyway Then with no cots, none of us were willing to sleep on the floor I don’t know why the no cots craze kicked in (probably to make more money on 2 rooms); but it is not helpful for families at all If there is a choice between a hotel that has a cot available and a hotel that is trying to jack me up to pay for an extra room I don’t really need, I am going hotel with cot every time I want to have money to enjoy myself as well as a place to sleep for less than 3 hours before I catch a flight

Rebecca S

The room was ok- a little musty and a used water bottle was on the counter so I’m not sure about the cleanliness The front desk was rude We reserved a 5 am shuttle to the airport and at 5 was told they were running late

No apologies and she was annoyed like it’s no big deal Obviously if you wake up with kids and are heading to the airport at 5 am, you don’t want to sit around waiting for a late shuttle There are a lot of hotels in the vicinity so I’m not sure I’d stay again

Derek

Front desk service was incredibly rude We were traveling with 2 small children and supposed to have a room that had a seperate bedroomI when we got to the room it had 2 queen beds

I called the front desk and he said he didn’t know anything about a different room I gave him the number for the person at reservations and he just hung upI called reservations back and they called the front desk They said go back down to the front desk and they will change your roomsI went to the front desk and the person started arguing with meAweful service Hotel is fine Nothing special With that type of service I would strongly suggest staying elsewhere

9. Embassy Suites by Hilton Baltimore at BWI Airport (3-star hotel)

About this hotel

Featuring an airy atrium, this polished all-suite hotel is 3 miles from Baltimore/Washington International Thurgood Marshall Airport and 8 miles from the lively Inner Harbor.The contemporary 1- and 2-bedroom suites have separate living rooms with pull-out sofas, plus flat-screen TVs and free Wi-Fi. All provide microwaves, minifridges and coffeemakers.Freebies include made-to-order breakfast, an airport shuttle, and regular evening socials with appetizers and drinks. There’s an American restaurant, as well as a fitness center, an indoor pool and a hot tub. Meeting rooms and a business center are available. Parking is offered for a fee.

Things You Need to Know

  • 15 min drive to Oriole Park at Camden Yards
  • Guests mentioned the rooms are large but unclean
  • Some guests complained about the unclean bathrooms and the showers
  • Guests mentioned the service is professional
  • Guests praised the American restaurant and the restaurant service
  • Guests mentioned “omelettes” 46 times
  • Guests praised the fitness center

Feedback From Real Customers

Tammara Miller

This was not a comfortable stay for us It was not a nice Embassy Suites The entire hotel seemed unclean and outdated

I can’t even get into all of the details of the different issues with thatOur room smelled terrible The couch in the living room was so dirty I asked my daughter to not touch it The curtain rod from the shower was hanging down from loose screws on both ends of it, from the walls We could not even keep the shower curtain closed enough for water to not come out onto the floor And we could only shower after having maintenance come up to jimmy the faucets to get them to workThe back of the toilet tank was broken, there were stains on the bathroom floor The carpet was very dirtyAfter just feeling so uncomfortable in the hotel itself, we were at least looking forward to breakfast Got down there at 6 because we had to hit the road, and waited for a while only to be told that because it was a holiday, breakfast was not until 7 That was annoying because not only were we told 6, we were also given a piece of paper that said 6 o’clock The man sending us away actually argued with me and told me I would have been given a piece of paper upon check in that said because of the holiday it was 7 I pulled out the paper to show him, which said 6 And another couple standing and waiting with us, had actually just called the front desk and were also told 6 So we had to leave without eating and go find a gas station breakfast so we could hit the road Really just annoying and disappointing Not a fun stay

M A

Visited MD 5 times within 3 months because I’m buying a house and, so far this is best hotel we stayed at Amazing location, Hotel is gorgeous, staff is nice, unlimited parking… but few things why I’m not giving 5 stars- 1st and most important, room cleaning service is available only every day and you HAVE TO REQUEST IT FIRST

So if you booked for 3 days or 2, your room will not be taken care of- Rooms are too close to each other Almost no privacy When you open your room, a bunch of people can see inside if they are outside in front of their rooms, on the balcony or even in the elevators which are fully transparent- The breakfast service has this lady who is so unprofessional and rude Zero customer service I went to breakfast on day 2 and it was a very nice and professional gentleman making the omelettes On day 3 it was a lady and literally everyone was complaining about her attitudeOverall, it was a good stay even if I called a week ahead and specifically asked for a baby crib in my room for our little one but it was not there Luckily we got it about an hour later after checking in That didn’t affect my review I wish I can give 45

Christopher Mabes

This past weekend we stayed at the Embassy Suites at BWI We spent 36,000 points for a suite and were super disappointed When we arrived our room only had two towels and three pillows, which clearly isn’t enough

The room overall felt dated and honestly dirty The carpeting was pulling up in the common areas The shower was tiny (see photo) and there was mold around the whole base The shelf in the shower had been ripped out of the wall and never put back up, so our shampoo and soaps had to be placed on the floor (see photo) The floor of the shower was also poorly patched leaving it super rough The toilet paper holder had also been ripped from the wall and not replaced (see photo) We told the front desk, but I think they misunderstood and sent us extra soap and toilet paper The staff was struggling due to the hotel being booked and them being stretched thin The evening reception was poor We were limited to three drink options and poor bar snacks There were only two staff members, so the drink line backed up to the lobby Again, we have no complaints with the staff, there just weren’t enough of them Then for breakfast they couldn’t keep up with the crowds There was only one person bring out food, which left the counters a mess and everything constantly empty The man was trying so hard to keep up and he was so kind, but in a fully booked hotel, one person is not enough for this task The parking lot was dark and there were hardly any open spots We came across a car (not far from our own) with a smashed window and all the tires missing (see photo) There were no cameras or security around the parking lot, which was super alarming Additionally, this was my first stay I have had since achieving Hilton honors diamonds status and nothing was mentioned or provided regarding my status during my stay

10. Hotel Brexton (3-star hotel)

  • Address: 868 Park Ave, Baltimore, MD 21201
  • Phone: (888) 875-8769
  • Ratings: 4.1 (168 reviews) Very good
  • Website : Hotel Brexton
  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM
  • Quick Summary: Upmarket hotel in an 1881 residence offering breakfast & Wi-Fi, plus receptions with wine & cheese.

About this hotel

Set in an 1881 redbrick building that was the childhood home of Wallis Simpson, the Duchess of Windsor, this upscale hotel is 4 minutes’ walk from the Joseph Meyerhoff Symphony Hall and 8 minutes’ walk from the Patricia & Arthur Modell Performing Arts Center at The Lyric.Sophisticated rooms come with Keurig coffeemakers and flat-screen TVs, as well as Wi-Fi and iPod docks. In-room spa treatments are available.Continental breakfast and limited parking are available, as are regular receptions with wine and cheese.

Things You Need to Know

  • Walking distance to the Maryland Historical Society and the Walters Art Museum
  • 6 min walk to nearest transit

Feedback From Real Customers

Mechalley Dyer

Would’ve been much better if we’d had curtains in the eastern facing windows Guess they want you up early Everything is clean

Bed is very firm Building looks like they have recently renovated itAddition: there were only electrical outlets on one side of the bed No table or lamp or anything for the other side We were in room 501 Our friends were in 204 and they did have curtains A/C worked great If anyone used the spiral staircase everyone in the building could hear it To be fair, it is a really old building Not sure I like the “no contact” and all electronic check in I’d at least have liked to have had a phone number for someone if I had a problem Decent place but probably wo t stay there again mainly due to the price being so high and how little you get for it

D S

The positive: The unit was clean Bed was comfortable Air-conditioning worked

Nice TV in the room Neat looking building from the exterior They honored the AAA price for the unit (10% discount) Truly a contactless facility if your worried about CovidThe negative: No staff in the building to help you if you need it When you do need to contact them you have to contact them via email and response time varied significantly (it was never immediate, but they did eventually respond) The phone number for the facility online is disconnected Limited number of electrical outlets in the room making it difficult with 3 people are in the room No where to store your luggage temporarily on check out day if you have a late afternoon flight (there is no front desk)— contacted them via email and was only given an option of paying an additional $45 for a late checkout which was very inconvenient “Cleaning fee” Raises the price significantly of the unit per night We had no one clean our unit while we were there for only 2 nights (our choice), but still paid the flat $75 fee for the cleaning For the same $150 I paid for each night I could’ve stayed at a Hyatt downtown and had breakfast provided plus be much closer to downtown and all of the restaurants/activities Instead had to pay for Uber to get downtown because really did not feel safe walking around the neighborhood

Alice Gottesman

While my stay at the Hotel Brexton was overall a positive experience, I did want to share why I am only giving it 3 stars:- The check-in process is confusing You need to go through it digitally since the hotel is all contactless There is no one physically at the hotel to help you

– The elevator inspection and registration expired in January 2022 I reached out to their virtual front desk about updating it and did not receive a response- Misleading amenities Microwave was listed as an amenity, but the room did not have one—there was one microwave in the lobby Netflix was listed as an amenity, but I had to sign into my own account on their Roku- The bathroom sink was very difficult to turn off and water would sometimes overflow from the handle- The water temperature of the bathroom sink and the shower seemed to have two settings: hot and scorching hot- Paid for a cleaning fee but the room was never cleaned during my 5 night stay- I’ve seen similar reviews, which concerns me regarding the hotel’s diligence in addressing known issuesAll of that said, the room was clean, comfortable, and got lots of natural light However, it’s overpriced for what you get and is best for someone low-maintenance

11. Candlewood Suites Arundel Mills / Bwi Airport, an IHG Hotel (2-star hotel)

About this hotel

Set 5 miles from Baltimore/Washington International Thurgood Marshall Airport, this casual all-suite hotel is 2 miles from the Live! Casino and 7 miles from the National Electronics Museum.Straightforward suites feature kitchenettes, dining tables and desks, as well as free Wi-Fi and flat-screens. The 1-bedroom suites add separate living rooms with sofabeds.An airport shuttle and parking are complimentary. Other amenities include an exercise room, meeting space and a business center. There’s also a BBQ area, a convenience store and a coin-operated laundry. Pets are welcome for a fee.

Things You Need to Know

  • Guests praised the beds and the kitchenettes
  • Guests praised the rooms, which have TVs
  • 8 min drive to the Maryland Live! Casino
  • 48 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned “shopping malls” 13 times
  • The fitness center has elliptical machines and treadmills
  • Guests praised the nightlife

Feedback From Real Customers

Madeline Daigle

Jeff at the front desk last night, as well as both ladies at the desk for checkout this morning, were so friendly and kind! Cute outside patio with string lights, modern and beautiful decor in lobby and my room was perfect Bathroom and kitchenette in room was fully stocked with everything we needed Dishes, toiletries, the works! Clean SAFE and very comfortable stay

Will definitely be coming back in the future!

Melissa Parrish

The hotel and room itself were fine There were some spots where it seemed a bit dirty, but overall, it was a fine room For being an airport hotel it is in a pretty quiet location

Would not likely stay here again though, unless there were no other options The staff was not friendly at all When we first got there, it was a little before check-in, which usually isn’t an issue with other places we’ve stayed, and the guy kind of laughed and told us absolutely not until 3pm (it wasn’t long before then) When we came back, he wasn’t very nice again The mattresses were pretty hard and the TV reception would freeze constantlyWe left a shirt by mistake in the closet and when we returned to see if it was turned in, the lady working there immediately said they didn’t have anything, but after pressing her a bit, suddenly four shirts turned up (thought they didn’t have anything?) None of the four were what we left and we really have no hope in them miraculously finding it or getting it back for free if it does turn up Compared to other hotels in the area that are the same price, they don’t have breakfast includedAfter our first night in the area, we did switch hotels, but based on the service alone, we won’t likely be back

12. Holiday Inn Baltimore Bwi Airport, an IHG Hotel (3-star hotel)

About this hotel

This modern hotel off Interstate 295 is 2 miles’ drive from Baltimore/Washington International Thurgood Marshall Airport and 6.7 miles’ drive from Rockburn Branch Park.The subdued rooms and suites feature desks and flat-screen TVs with premium cable, plus minifridges, microwaves and coffeemakers. There’s also free WiFi and high-pressure showerheads, plus kids 19 and under stay free with an adult.Amenities include an on-site cocktail bar and restaurant (where kids 12 and under eat free), a fitness center and a business center, as well as guest parking and a free 24-hour airport shuttle.

Things You Need to Know

  • Guests praised the beds
  • 14 min drive to Oriole Park at Camden Yards
  • 52 min drive to Washington Ronald Reagan
  • Guests liked the restaurant
  • Guests praised the cocktail bar

Feedback From Real Customers

Todd Milburn

The interior is dated with some signs of wear However, the room was immaculate, perfectly clean The staff is outstanding, extremely accommodating, super nice and friendly

The in-hotel restaurant is above average, but the menu is limited However, again, the staff were superb Overall, if you don’t need a new or recently renovated placetostay, you’ll be happy here Oh, and there are several places to eat nearby if you want something that’s not on the in-house menu

C Smith

Paid for Room 1: Executive Level Room – Two Queen Beds which was supposed to include breakfast Upon check in the receptionist failed to mention anything about breakfast nor did she tell us you had to request to have your room cleaned because of Covid Yet, everyone is walking around the hotel without a mask

I’m so tired of businesses using Covid as an excuse for giving below average serviceHouse keeping was two doors down and we were told she already had her listThey refused to clean my room upon request Only empty the trash cans and bring clean towelsBrought clean towels and left dirty towels Why not take the dirty towels when you brought clean? Housekeeping entered the room to bring clean and not take dirty Worse hotel experience everExecutive Level Room – Two Queen Beds there was nothing executive about this roomI would never stay again unless management make it right I wouldn’t recommend staying unless you want a dirty room and not getting what you paid forBusiness don’t care how they get your money and do absolute least for it

Arianne Clar

We had our long flight from Germany and we decided to stay in this hotel for 1 night before get to our next flight But due to delayed on our flight, we just got to stay in this hotel for 4 hrsThe receptionist is really nice, our room is big and clean

They do have free shuttle to pick you up and bring you to the bwi airport, which is really nice, since we were very late and so tired, not having to think about rides is good plus, the lady driver is pretty awesome as well

13. Hampton Inn & Suites Arundel Mills/Baltimore (3-star hotel)

About this hotel

Off Highway 100, this modern hotel next to the Arundel Mills shopping mall is a 7.6-mile drive from Baltimore International Airport and a 13-mile drive from downtown Baltimore.Classic rooms feature free Wi-Fi, flat-screen TVs and custom-designed beds, plus microwaves, minifridges and coffeemakers. Suites add sitting areas with sofabeds.Complimentary amenities include guest laundry facilities, parking, hot breakfast and 24-hour local shuttle service. There’s also an outdoor pool, a snack shop, and fitness and business centers, as well as meeting rooms.

Things You Need to Know

  • Guests praised the beds
  • The rooms have TVs
  • 13 min walk to the Maryland Live! Casino
  • 48 min drive to Washington Ronald Reagan
  • Guests liked the service
  • Guests mentioned “shopping malls” 48 times
  • One of the few hotels in the area with a casino
  • One of the few hotels in the area with an outdoor pool

Feedback From Real Customers

michael anderson

The only reason that I gave this two stars rather than one because of the staff is really nice But this hotel has seen its better Days The rooms smells molded, it may be the carpet

It was difficult for me to sleep because of the smell I had a headache for the 2 nights that I stayed there My coworkers stated the same thingNormally hotel lobbies are nice and updated Not this one, so you know what you are going to get when you get to your room Even the wallpaper has scratches and dirt on it Horrible!!! Do not stay here unless you live lesser than this!

Gavin GUARDMAN

We booked in to a “suite” which is putting it very modestly The only upgrade was a bit more floor room It was on the fifth floor

There was peeling paint and wallpaper across most of the walls The toilet would not flush and ended up clogging immediately When going to the front desk, clerk was on a smoke break and had to call maintenance personally who was just not at work What kind of Hilton has no maintenance staff? We had to plunge the toilet ourselves Subsequently another person in my party tried to shower and the bath tub backed up When going to plunge to it to maybe try and fix it, black pieces came out of the drain God only knows what those were So we asked to move which they obliged The room the system said was available was not It was filthy and torn apart and smelt like some one had died in it from the hallway Back down to the desk we went They finally seemed to pull enough sense together to get us into a room seeing as how it’s approaching midnight and we’d be lucky if there was any more available The consolation was free ice cream and a changed rate The rate going from 135 to 99 a night In my opinion this place was comparable to a motel 6 which cost 30 dollars a night I probably would have slept better there I like a stiffer bed but I left with back pain The ac wasn’t working properly either as I dropped it to 66 degrees and the ambient temp stayed around 71 Damp and dingy The lobby bathroom stall is falling apart The pool was nice enough with a broken gate The entirety of the hotel comes from a time forgotten which was kinda cool for two minutes until you see how nasty it actually is I guess if I was as drugged as hunter s Thompson in fear and loathing this place would be marvelous But it is indeed a dumpster fire If you have live anywhere close to better than this hotel is not for you

Joey Meador

Before a long day of travel, I had booked a room at this hotel for over $200 in hopes of rest before a 7 hour drive the next day I arrived to a chaotic place with people having cookouts and throwing baseballs in the parking lot There was one person working on an incredibly busy night

I tried to go to sleep just before 9pm to no avail There was yelling, screaming, and door slamming I contacted the front desk They sent “security” up to quell the ruckus to no avail The next time I called the lady said she’d have them evicted, but still nothing I called the front desk 8 times over the course of 3 hours and as I write this the noise is still as loud as it was at 9pm This is behavior I expect paying $60 at a Motel 6, but this is a Hilton property charging almost 4 times that amount Stay away from this place if you actually want to sleep

14. Best Western Plus BWi Airport Hotel – Arundel Mills (3-star hotel)

About this hotel

This modest, suburban hotel is 1.7 miles from the Baltimore-Washington Parkway, 6.7 miles from Baltimore-Washington International Airport and 7.9 miles from the National Cryptologic Museum.Traditional rooms offer free Wi-Fi and flat-screen TVs, plus desks and coffeemakers. Upgraded rooms add minifridges and microwaves, while suites feature seating areas.Freebies include cooked breakfast, parking and a local/airport shuttle. There’s also an indoor heated pool, a 24/7 fitness center, a steam room and a sundeck, as well as a traditional pub. Other amenities include a business center and 4 meeting rooms.

Things You Need to Know

  • Guests praised the rooms and the beds
  • 9 min drive to the Maryland Live! Casino
  • Guests praised the service
  • Guests praised the traditional restaurant
  • Guests mentioned “Pub” 12 times
  • Guests praised the breakfast
  • Guests praised the nightlife
  • Guests praised the indoor pool

Feedback From Real Customers

Catherine Lauck

Just checked out and I can’t say enough great things about this hotel I love the showers Awesome water pressure and they had updated seamless shower enclosures so there was NO MILDEW 🤩

The rooms were clean and the staff was very friendly We were visiting family and the location was perfectWe had a nice corner room and it was very quiet There were a lot of people staying and we heard no outside noiseWe didn’t get a chance to try out the pool or the breakfast buffet but hopefully will get to next time we stay because I will definitely be back!

Dr. Abby

Nice, quick check in for a one night stay I was surprised to hear that breakfast was from 5:30-8:30

I woke up early after 24 hours of travel so as not to miss itThe hotel’s interior is recently renovated and the room reflected that It was clean and comfortable with plenty of towels and toiletries The hotel was quiet, shower was hot, and breakfast was decent My sink was clogged and drained very slowly, too late before I realized it And I think it’s unhygienic to put the coffeemaker in the bathroom

Janeen Maul

This hotel charges a $150 deposit that is returned after 3 to 5 business days It is not listed on the reservation or the confirmation they send Ridiculous considering the room is only $130 per night, I’m a rewards member, booked directly through them with a credit card, and stay frequently at other best westerns without issue

The woman at the front desk was rude, abrupt, and very unhelpful She took a phone call while I was attempting to check in and was rude to that person as well I had her cancel the stay and drove to another best western in Frederick where they treat their guests with respect and don’t charge a ridiculous deposit

15. Homewood Suites by Hilton Baltimore-BWI Airport (3-star hotel)

About this hotel

A 2.7-mile drive from Baltimore/Washington International Thurgood Marshall Airport, this straightforward extended-stay hotel is also 7.7 miles from Maryland Science Center.The relaxed suites come with fully equipped kitchens, dining tables and free WiFi, plus flat-screen TVs and pull-out sofas. Upgraded suites add conference tables.Free daily hot breakfast is offered, as well as weekday light dinner and drinks. There’s also a grocery shopping service, a 24/7 convenience store and a furnished patio, plus an indoor pool, a fitness room and a 24-hour business center.

Things You Need to Know

  • 13 min drive to Oriole Park at Camden Yards
  • 52 min drive to Washington Ronald Reagan
  • Guests mentioned the rooms are large but unclean
  • Guests mentioned the service is friendly

Feedback From Real Customers

Tyler

I was nervous about booking here due to some of the reviews I readbut I’m so glad I did

The hotel itself is located in the business district of MD, so it’s a fairly quiet area that’s tucked away There were a few eateries near by but like we all know the good stuff requires som travel (longest we had to travel was 20minutes) The lobby of the hotel looked like it was being worked on so I was super nervous about the room We were booked for a suite on the fourth floor and it was beautiful! We had a room at the end of the hall and it was directly across from the elevator so that made things ten times more better We couldn’t heard outside noises from the room and because of our location we felt safe in knowing that we wouldn’t have that much foot traffic near our door The room was very spacious and comfortable The carpets and room itself was clean The only problem we had was the tub retaining water, but the front desk quickly resolved the problem in less than 30minutes In all, the room was affordable and exceeded my expectations; I think we found our returning hotel for future visits!

Melissa Dutton

We stayed here with a school group and the service was excellent The staff was kind and helpful Tyrone, Lorenzo, and Wendell were our favorites

We appreciate you guys answering our questions and giving us directions The shuttle was quick to take us to restaurants and stores nearby We have had a great time Strongly recommend this hotel!

Sarah Caskey

Staff is super friendly and welcoming The hotel itself though is very dark same with the rooms, not a big deal but the perception of the lamp shades completely bent out of shape and position, cardboard stuffed between the fan I assume to keep it from rocking, burn holes in the furniture, hair in the towels Rough guests and/or poor attention to detail when maintaining

16. Holiday Inn Express & Suites Baltimore – Bwi Airport North, an IHG Hotel (3-star hotel)

About this hotel

In a business park off the Baltimore Washington Parkway (Highway 295), this casual airport hotel is 3 miles from Baltimore/Washington International Thurgood Marshall Airport, and 8 miles from the historic seaport at the downtown Inner Harbor.Bright, relaxed rooms feature complimentary Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add living areas. Children stay at no charge with parents.Freebies include parking, hot breakfast and an airport shuttle. There’s also an indoor heated pool and a 24-hour gym.

Things You Need to Know

  • Guests praised the clean rooms and the beds
  • 12 min drive to Oriole Park at Camden Yards
  • 50 min drive to Washington Ronald Reagan
  • Guests praised the friendly service
  • Guests mentioned lobbies 11 times
  • Guests praised the fitness center
  • Guests liked the indoor pool

Feedback From Real Customers

Jay Taylor

Wonderful hotel Very quiet for as packed as the hotel was You couldn’t hear anything once inside your room

The bed is probably the most comfortable I’ve ever experienced at a hotel in this price range Also it was very clean and everyone that works there seems to really take pride in the way this HI Express is run Morley at the front desk was also so nice and just made you feel really good and happy

Brian Janowsky

We only stayed on of our 3 nights and checked out early Hotel was great as well as the front desk lady The room had a Comfty bed, soft pillows, big tv, hot shower with awesome pressure, nice size room and king bed

Easy access outdoors with a bench and ashtray to smoke cigarettes I wish all hotel employees had the front lady’s energy, I hope she enjoys her vacation in Texas she just left for, I’m sure she earned it! The only downfall to this hotel is that they didn’t have Dr Pepper available!! Thanks for good hotel choice!

smartdealsbyron

Holiday Inn Express is a awesome place to stay I paid almost 30 percent less than the competition and Holiday Inn Express was just as nice Furthermore, I got a military discount

They have a gym, swimming pool, and a awesome breakfast I liked the fact that they have showers instead of bath tubs Their hospitality is the best The Desk Clerk was very informative and polite

Sharing is caring!